AC Hotel Phoenix Tempe/Downtown ico

AC Hotel Phoenix Tempe/Downtown

Hotels Near Of MeArizonaMaricopa CountyTempeEast Rio Salado Parkway

100 E Rio Salado Pkwy, Tempe, AZ 85281, USA

4.0

Came into town to drop off my grandson and get content for my daughter. The location has a stunning view of some mountains from the roof top pool area. The decor is nice and up to date as well. Check in did not go very well as there was a lack in communication between an error I made in booking and the front desk clerk. Once we received our room key we proceeded to our room and noticed a maintenance cart in front of our room door. We laughed and made jokes about hoping it wasn't something going on with our room. Once in our room and settled a sound was heard a constant drip. I did not see a drip from the areas the sound came from the wall. My daughter used music to drown it out for the night. The next morning there was a puddle at out door and another one in the hall right outside of our room. When housekeeping came I informed them when maintenance came I informed them the only result was a loud fan placed outside of our room. Basically there was 2 nights of dripping and puddles. We visited the bar and met Katya she was nice it wasn't busy so we got to chat and she listened. During one of our chats a cockroach decided he wanted to join the festivities. He climbed up onto a orange that was being used for drinks. Katya was very apologetic she grabbed the roach and orange and disposed of it. I did not see any sanitation of the bar or extermination efforts. There is more as we were sleeping off our liquor endeavors the housekeeping team found it a good idea to knock on our door at 830 a.m. Just to ask if we were checking out, then another knock to ask to shut the water off. It was a lot but then we met James from the front desk he is a great listener. He made an attempt to help get us a fair resolution for our inconvenience but had to escalate the situation to Cedric Warren. He fully explained the check in process to keep our next experience more smooth. He apologized for the areas of concern and for the lack of due diligence on the handling of our situations. So the experience was not the greatest but the great service ifbyhe named employees helped secure us as future guest and not returning to airbnb rentals.

Sarah Rucker
  • Overview
  • (480) 642-6140
  • www.marriott.com

AC Hotel Phoenix Tempe/Downtown Introduce

Are you an Arizona local seeking a modern and stylish retreat right in the heart of Tempe, with breathtaking views and easy access to all the city has to offer? The AC Hotel Phoenix Tempe/Downtown, located at 100 E Rio Salado Pkwy, Tempe, AZ 85281, USA, is designed for those who appreciate sophisticated spaces, thoughtful details, and a vibrant urban experience. This hotel brings a European-inspired aesthetic to the Sonoran Desert, offering a unique ambiance that blends seamlessly with Tempe's energetic downtown core.

The AC Hotel brand, part of Marriott International, is known for its purposeful design, which emphasizes clean lines, open spaces, and curated artwork, creating an atmosphere that is both calming and inspiring. Guests often highlight the "nice and up to date" decor, noting the hotel's commitment to a contemporary and inviting environment. As one guest beautifully put it, the location offers a "stunning view of some mountains from the rooftop pool area," providing a picturesque backdrop to your stay, whether you're soaking up the Arizona sun or enjoying an evening cocktail.

The hotel strives to create a comfortable and memorable experience for every guest, and while occasional operational hiccups can occur, the dedication of the staff often shines through. As one review noted, despite some challenges during a stay, the "great service" from employees like Katya at the bar, who was "very apologetic" and attentive, and James at the front desk, who was a "great listener" and worked for a "fair resolution," made a significant impact. This commitment to guest satisfaction, particularly in addressing concerns, helps secure guests as "future guest and not returning to airbnb rentals." This speaks volumes about the hotel's desire to deliver on its promise of quality service.

Dining and socializing are elevated experiences at the AC Hotel. The AC Lounge offers a sophisticated space to unwind with "tasty specialty cocktails" and tapas-style small bites, creating a refined atmosphere for an evening out. In the mornings, the AC Kitchen provides a "European-inspired breakfast," perfect for starting your day on a delicious note. These culinary offerings enhance the overall guest experience, whether you're grabbing a quick bite before heading out or enjoying a leisurely meal.

For Arizona locals, this hotel offers an ideal setting for various needs. Planning a staycation? The rooftop pool with its "beautiful views" and comfortable rooms make for a perfect relaxing getaway. Visiting Arizona State University for an event or to see family? The hotel's proximity makes it incredibly convenient. Or perhaps you're on a business trip in downtown Tempe? The modern amenities and central location provide a seamless and productive environment.

The AC Hotel Phoenix Tempe/Downtown aims to be more than just a place to sleep; it's a destination where you can recharge, connect, and immerse yourself in the vibrant energy of Tempe, all while enjoying the comforts and style of a meticulously designed hotel.

Location and Accessibility

The AC Hotel Phoenix Tempe/Downtown is exceptionally well-located at 100 E Rio Salado Pkwy, Tempe, AZ 85281, USA. This address places it directly on the banks of Tempe Town Lake, offering scenic views and immediate access to one of the city's most popular recreational areas. For Arizona locals, this means having direct access to walking, running, and biking paths, as well as water activities on the lake.

Its downtown Tempe location ensures unparalleled accessibility. The hotel is within walking distance of Arizona State University's Main Campus, including Sun Devil Stadium and the Grady Gammage Memorial Auditorium, making it ideal for university-related visits. The vibrant Mill Avenue District, renowned for its diverse array of restaurants, bars, shops, and entertainment venues, is also just a short stroll away. This provides abundant options for dining, nightlife, and cultural experiences right on the doorstep.

Connectivity is a key advantage, with the Valley Metro Light Rail within walking distance (approximately 0.3 miles). This public transportation option offers convenient and efficient travel to Phoenix Sky Harbor International Airport (PHX), downtown Phoenix, and Mesa, alleviating the need for a car. For locals, this means an easy commute to various parts of the Valley for work or leisure.

Major freeways like Loop 202 and I-10 are easily accessible, allowing for quick drives to other major attractions across the Phoenix metropolitan area, including corporate offices, spring training facilities, and other cultural sites. The strategic positioning of the AC Hotel Phoenix Tempe/Downtown truly makes it a hub for exploring the best of the Valley.

Services Offered

  • 24-Hour Front Desk: For round-the-clock assistance and a smooth check-in/check-out process.
  • Rooftop Outdoor Swimming Pool: Offers stunning views of the surrounding mountains and city skyline, perfect for relaxation.
  • 24-Hour Fitness Center: Equipped with modern exercise equipment, including a view of "A" Mountain.
  • AC Lounge: A stylish space offering signature cocktails, local craft beers, wine on tap, and tapas-style small plates in the evening.
  • AC Kitchen: Provides a European-inspired breakfast, including fresh fruit, pastries, prosciutto, cheeses, and hot items, along with espresso and coffee.
  • Complimentary High-Speed Wi-Fi: Available throughout the hotel and in all guest rooms.
  • Business Center & AC Library: Features complimentary computers, wireless printing, and comfortable workspaces.
  • Meeting Facilities: Three unique meeting locations, including private rooms and media salons with state-of-the-art presentation capabilities.
  • Pet-Friendly Accommodation: Welcomes pets (with applicable fees and weight restrictions).
  • On-Site Parking (Garage Parking): Available for a daily fee.
  • Dry Cleaning/Laundry Service: For guest convenience.
  • Express Check-in/Check-out: For efficient arrivals and departures.
  • Luggage Storage: Secure storage for your belongings.
  • Gift Shop/Mini-Market (AC Market): Offers local and artisanal items, along with convenience essentials.
  • Concierge Services: To assist with local recommendations and arrangements.
  • Wake-up Calls: Provided for guest convenience.
  • Mobile Key & Digital Check-in: For a seamless, tech-forward experience.

Features / Highlights

  • European-Inspired Design: Features a sleek, minimalist, and timeless aesthetic with modern furnishings and curated artwork.
  • Rooftop Pool with Panoramic Views: A significant highlight, offering stunning vistas of mountains and the Tempe skyline.
  • AC Lounge & Kitchen: Distinctive food and beverage concepts providing unique dining and social experiences.
  • Modern Guest Rooms: Boast hardwood floors, plush bedding, mini-fridges, coffee makers, and flat-panel Smart TVs with streaming capabilities.
  • Comfortable Bed & Pillows: Consistently praised by guests for a restful night's sleep.
  • Prime Location: Directly on Tempe Town Lake, steps from ASU, Mill Avenue, and Light Rail access.
  • Dedicated and Attentive Staff: Guests often commend employees like Katya, James, Chandler, Victoria, Cedric, Ronnie, and Faye for their exceptional service.
  • Pet-Friendly: Welcomes furry companions, making travel easier for pet owners.
  • Robust Fitness Center: Equipped for maintaining workout routines with views of "A" Mountain.
  • Meeting & Event Spaces: Versatile options for business functions and social gatherings.
  • Ample Parking: On-site garage parking available for guests.

Promotions or Special Offers

As a Marriott Bonvoy property, the AC Hotel Phoenix Tempe/Downtown frequently offers a variety of promotions and special packages that can be highly advantageous for Arizona locals. While specific deals are dynamic, here are common types of offers you might find:

  • Marriott Bonvoy Member Rates: Members can access exclusive discounted rates, earn points towards free nights, and enjoy benefits like mobile check-in/out and keyless entry. Enrollment is free.
  • Seasonal Promotions: Look out for seasonal sales or packages, especially during Arizona's less busy times, which might include bonus points or discounted rates for specific stay dates (e.g., a "Spring Getaway" offer with savings for 2+ night stays).
  • Extended Stay Rates: For those planning a longer visit to Tempe, inquire about potential discounts for stays of several nights or weeks.
  • AAA/CAA Member Discounts: Members of these organizations are typically eligible for special room rates.
  • Senior and AARP Discounts: Preferential rates are often available for seniors and AARP members.
  • Government & Military Rates: For qualified government employees and military personnel, special rates are usually offered.
  • Local Packages: Occasionally, hotels might feature packages tailored to local attractions or events, such as concert packages or ASU visitor deals.

To discover the most current and relevant promotions for your desired stay, it is strongly recommended to visit the official Marriott website for AC Hotel Phoenix Tempe/Downtown or contact the hotel directly using the phone number provided. Be sure to inquire about any "Arizona Resident" specific offers.

Contact Information

Address: 100 E Rio Salado Pkwy, Tempe, AZ 85281, USA

Phone: (480) 642-6140

Mobile Phone: +1 480-642-6140

Conclusion: Why this place is suitable for locals

For Arizona residents, the AC Hotel Phoenix Tempe/Downtown is an outstanding choice that perfectly blends urban sophistication with convenient access to the best of what Tempe has to offer. It's an ideal destination for a stylish staycation, a convenient base for family visiting ASU, or a productive environment for a local business trip.

The hotel's prime location on Tempe Town Lake is a significant draw, offering picturesque views and direct access to miles of recreational paths. This allows Arizonans to effortlessly enjoy outdoor activities, whether it's a morning jog along the lake or an evening stroll. Its proximity to Arizona State University and the lively Mill Avenue ensures that dining, entertainment, shopping, and cultural experiences are always just a short walk away. For locals, this means less time in traffic and more time enjoying their surroundings.

The modern, European-inspired design provides a refreshing change of scenery, offering a refined yet comfortable ambiance. The rooftop pool with its "stunning view" is a highlight, perfect for unwinding and enjoying Arizona's beautiful sunsets. The AC Lounge and AC Kitchen also provide excellent on-site dining and social options, catering to various tastes and preferences without needing to leave the hotel.

While minor issues can occur in any hotel, the commitment of the AC Hotel staff to guest satisfaction, as highlighted by multiple positive reviews, ensures that any concerns are addressed with diligence and a focus on resolution. This dedication to service, combined with thoughtful amenities like comfortable rooms, a fitness center, and pet-friendly policies, makes for a truly welcoming experience.

In summary, the AC Hotel Phoenix Tempe/Downtown offers Arizona locals a chic, comfortable, and centrally located option that delivers on style, convenience, and attentive service, making it a highly recommended choice for your next stay in Tempe.

AC Hotel Phoenix Tempe/Downtown Photos

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AC Hotel Phoenix Tempe/Downtown Location & Map

100 E Rio Salado Pkwy, Tempe, AZ 85281, USA

Reviews

Came into town to drop off my grandson and get content for my daughter. The location has a stunning view of some mountains from the roof top pool area. The decor is nice and up to date as well. Check in did not go very well as there was a lack in communication between an error I made in booking and the front desk clerk. Once we received our room key we proceeded to our room and noticed a maintenance cart in front of our room door. We laughed and made jokes about hoping it wasn't something going on with our room. Once in our room and settled a sound was heard a constant drip. I did not see a drip from the areas the sound came from the wall. My daughter used music to drown it out for the night. The next morning there was a puddle at out door and another one in the hall right outside of our room. When housekeeping came I informed them when maintenance came I informed them the only result was a loud fan placed outside of our room. Basically there was 2 nights of dripping and puddles. We visited the bar and met Katya she was nice it wasn't busy so we got to chat and she listened. During one of our chats a cockroach decided he wanted to join the festivities. He climbed up onto a orange that was being used for drinks. Katya was very apologetic she grabbed the roach and orange and disposed of it. I did not see any sanitation of the bar or extermination efforts. There is more as we were sleeping off our liquor endeavors the housekeeping team found it a good idea to knock on our door at 830 a.m. Just to ask if we were checking out, then another knock to ask to shut the water off. It was a lot but then we met James from the front desk he is a great listener. He made an attempt to help get us a fair resolution for our inconvenience but had to escalate the situation to Cedric Warren. He fully explained the check in process to keep our next experience more smooth. He apologized for the areas of concern and for the lack of due diligence on the handling of our situations. So the experience was not the greatest but the great service ifbyhe named employees helped secure us as future guest and not returning to airbnb rentals.

May 26, 2025 · Sarah Rucker

I recently stayed here for business and had a fantastic experience! The location couldn’t have been better—conveniently situated near everything I needed, with easy access to local attractions and great spots to explore. What really stood out, though, was the service at the hotel restaurant. Chandler and Victoria went above and beyond to make our meals memorable. They were friendly, attentive, and truly made us feel welcome. Their warm hospitality added a personal touch that made the whole stay even more enjoyable. Highly recommend this hotel if you’re visiting Tempe—great location, great service, and a team that clearly cares about your experience!

May 08, 2025 · Daniel Petrak

We came here for a weekend getaway. We reserved the best room available, king Suit. However we preferred having the river view so Faye at the front desk took the time to walk us up to show us the other room options. Very cool! After switching, the next morning the girls at the bar stayed open for us so we could enjoy breakfast. Rene and Victoria made sure we have everything we needed before they shut down the kitchen. Apart from being a very nice hotel with perfect location and very comfortable beds, we've never experienced such great customer service. Great job everyone!

Mar 15, 2025 · David Minjarez

Came down for cheer competition April 2025 stayed for 3 nights . Hotel was nice in appearance but the customer service was simply not there. The bar had only 1 person the Kitchen as well had 1 person took forever together dinner . I requested towels 3 times and no one came so I had to go look for house keeping to get some. Breakfast is noted to open up at 6 am but this is false. The pool is small The food is not that good and super expensive .

Apr 21, 2025 · bani Montano

Great hotel for my work trip! Chandler at the breakfast was amazing! I have never had such personalized service from a server during a hotel stay like that before. He remembered our drinks/coffee orders and was constantly checking in. Rooms were in great condition with waterfall showers. Pool was excellent with nice views. Bartended were funny and responsive and the food was great. Would definitely recommend.

Feb 28, 2025 · Jamie Browning

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