Hotels Near Of MeGeorgiaHenry CountyMcDonoughIndustrial Boulevard
855 Industrial Blvd, McDonough, GA 30253, USA
My experience with my family was less than stellar from the past weekend. I wish I could give it zero stars, but one star was the lowest I could give for this review. My mother made the reservation off of a thrift party and made a specific request for an accessible bathroom since she has limited mobility on her reservation. When we pulled into the hotel ready to check on, the front desk agent barely acknowledged us. I had to speak loudly that we were here to check in. He acted like it was an inconvenience for us to disrupt him. When my mother asked if her request for the bathroom was honored, he said no we don't have it. I thought it was strange since I have worked in hotels for 20 years and this hotel didn't have an accessible room with an accessible bathroom in it. The front desk agent stated that we were on the first floor and could park in front of our room. After that conversation, he started to rush my mom for her id and credit card. I offered mine to him, but he declined. He stated that she prepaid and just wanted to make sure it was her. She was under the impression that the credit card was to hold the room and she will pay at check out. The next day, my mother, myself and my daughter were getting ready for an event. I noticed that we only had 1 wash cloth. My mother stopped one of the housekeepers to see if we could get more washcloths. The housekeeper claimed that she would need the dirty washcloth in exchange for 1 clean washcloth. I had not heard of this policy before. I was barely dressed and handed my mother the towel. The housekeeper also insisted on cleaning our room at that moment. It was only 9:30 and we were still getting ready. My mother asked her to come back in an hour to clean and take the trash out please. When we returned to our room, our beds were still unmade, the trash had not been taken out and the towels we used were still on the floor. I drove back to the front desk and asked why our room was not cleaned. The new front desk agent stated that there was a DND sign on the door. My mother informed him that there was no sign in the door nor in the room. We asked if we could get our rooms freshened up and he stated no. I also mentioned the conversation about the policy of exchanging a dirty towel for a clean one. He apologized and got us a set of towels. My mother asked twice when the general manager would be in and he did not give us his name. I asked myself again and he didn't give it to us. My mother lodged a complaint about this hotel to the 3rd party she booked it through. She and I also took pictures of the conditions of the room when we came back that night taking pictures of the room to show proof that housekeeping did not clean our room, that we found a pair of dirty socks in the closet behind the ironing board and wear and tear in the room. I have stayed at Baymont Inn before with better front desk service and clean rooms. I intend to file a complaint with Wyndham as well as with the BBB about how they treated us .
For individuals in or visiting McDonough, Georgia, and seeking a budget-friendly accommodation option, Baymont by Wyndham McDonough presents itself as a choice within the "Hotels Near Of Me" category. Part of the Wyndham Hotels & Resorts portfolio, this hotel generally aims to provide essential comforts for both leisure and business travelers.
The hotel is located at 855 Industrial Blvd, McDonough, GA 30253, USA. Its location provides relatively easy access to local points of interest and major roadways. It is situated near Interstate 75 (Exit 218), offering convenient travel to other parts of Georgia and the greater Atlanta metropolitan area. Nearby attractions include Tanger Outlets Locust Grove for shopping, the Henry County Sports Park, and the Atlanta Motor Speedway, which is typically a short drive away. Hartsfield-Jackson Atlanta International Airport is also within a reasonable driving distance, approximately 30-40 miles. For direct inquiries, the hotel can be reached via phone at (770) 288-5724 or mobile at +1 770-288-5724.
Baymont by Wyndham McDonough generally features 59 guest rooms designed to offer a basic level of comfort. The hotel commonly provides an outdoor pool, offering a seasonal option for relaxation. Guests often have access to free wireless internet throughout the property and in their rooms, allowing them to stay connected. Each room typically includes a flat-screen TV with cable channels, air conditioning, and a private bathroom with toiletries. Many rooms are equipped with a microwave and refrigerator, which can be useful for guests on longer stays or those who prefer to store snacks and beverages. Ironing facilities and a hairdryer are also commonly found in the rooms. The hotel aims to accommodate various guest needs, with some accessible features and non-smoking options available. There is also a picnic area on the property for guest use.
A standard offering at Baymont by Wyndham properties, including the McDonough location, is a complimentary continental breakfast served daily. This typically includes a selection of hot and cold items, aiming to provide a convenient start to the day. The hotel also features a 24-hour front desk to assist guests with check-in, check-out, and any inquiries during their stay. Free self-parking is available on-site, including space for larger vehicles like trucks and RVs, which is a practical amenity for many travelers.
For guests requiring laundry services, on-site laundry facilities are typically available. The hotel is generally pet-friendly, allowing up to two pets per room for an additional nightly fee, with service animals exempt from charges. Fax and copying services may be available at the front desk for business needs. The hotel also aims to maintain accessibility features, with designated accessible parking and pathways. Guests can often use digital check-in options via the Wyndham app.
As part of the Wyndham Hotels & Resorts family, Baymont by Wyndham McDonough participates in the Wyndham Rewards loyalty program, allowing guests to earn and redeem points for their stays. The hotel frequently offers various promotions and discounts, which can be found on the Wyndham website or through other online travel agencies. These may include special rates for booking in advance, extended stays, AARP members, or government and military personnel. The hotel positions itself as a practical and affordable lodging choice, emphasizing its complimentary breakfast, free Wi-Fi, and convenient location for travelers visiting the McDonough area.
To provide a truly objective overview, it is essential to consider the feedback from real customers, which for Baymont by Wyndham McDonough, presents significant concerns. Multiple recent reviews describe extremely negative experiences, primarily revolving around severe issues with cleanliness, maintenance, and customer service. Guests have reported rooms being "nasty, filthy, and disgusting" with strong unpleasant odors like mold, cigarettes, and even urine in hallways. Specific mentions include black mold on ceilings, stains on walls and furniture, dirty and unwashed blankets (described as "old blankets from the 1800's"), dirty towels, and used items left in rooms by previous guests (e.g., dirty socks in closets). There are consistent reports of missing or burnt-out light bulbs, malfunctioning amenities like shower heads spraying water everywhere, and TVs with volume issues on certain channels. Furthermore, guest experiences with staff, particularly at the front desk, have been described as rude, unacknowledging, and unhelpful, especially regarding room requests (like accessible bathrooms) or issues with cleanliness and refunds. A specific instance highlighted a "policy" requiring dirty washcloths in exchange for clean ones, which was later contradicted by another staff member. There are also reports of housekeeping failing to clean rooms as requested, citing non-existent "DND" signs. The overall impression from these reviews is a severe lack of proper maintenance, hygiene, and consistent, professional guest service, leading many guests to strongly advise against staying at this property and express intent to file formal complaints with Wyndham and the Better Business Bureau (BBB). These consistent and severe criticisms are critical factors that prospective guests must be fully aware of before considering a stay at this hotel.
In summary, while Baymont by Wyndham McDonough offers a convenient location and aims to provide basic amenities like free breakfast and an outdoor pool at a budget price point, the overwhelmingly negative and consistent guest reviews regarding cleanliness, maintenance, and customer service present a significant concern. Potential guests are strongly advised to carefully consider these critical issues before making a reservation at this property.
855 Industrial Blvd, McDonough, GA 30253, USA
Get directionsMy experience with my family was less than stellar from the past weekend. I wish I could give it zero stars, but one star was the lowest I could give for this review. My mother made the reservation off of a thrift party and made a specific request for an accessible bathroom since she has limited mobility on her reservation. When we pulled into the hotel ready to check on, the front desk agent barely acknowledged us. I had to speak loudly that we were here to check in. He acted like it was an inconvenience for us to disrupt him. When my mother asked if her request for the bathroom was honored, he said no we don't have it. I thought it was strange since I have worked in hotels for 20 years and this hotel didn't have an accessible room with an accessible bathroom in it. The front desk agent stated that we were on the first floor and could park in front of our room. After that conversation, he started to rush my mom for her id and credit card. I offered mine to him, but he declined. He stated that she prepaid and just wanted to make sure it was her. She was under the impression that the credit card was to hold the room and she will pay at check out. The next day, my mother, myself and my daughter were getting ready for an event. I noticed that we only had 1 wash cloth. My mother stopped one of the housekeepers to see if we could get more washcloths. The housekeeper claimed that she would need the dirty washcloth in exchange for 1 clean washcloth. I had not heard of this policy before. I was barely dressed and handed my mother the towel. The housekeeper also insisted on cleaning our room at that moment. It was only 9:30 and we were still getting ready. My mother asked her to come back in an hour to clean and take the trash out please. When we returned to our room, our beds were still unmade, the trash had not been taken out and the towels we used were still on the floor. I drove back to the front desk and asked why our room was not cleaned. The new front desk agent stated that there was a DND sign on the door. My mother informed him that there was no sign in the door nor in the room. We asked if we could get our rooms freshened up and he stated no. I also mentioned the conversation about the policy of exchanging a dirty towel for a clean one. He apologized and got us a set of towels. My mother asked twice when the general manager would be in and he did not give us his name. I asked myself again and he didn't give it to us. My mother lodged a complaint about this hotel to the 3rd party she booked it through. She and I also took pictures of the conditions of the room when we came back that night taking pictures of the room to show proof that housekeeping did not clean our room, that we found a pair of dirty socks in the closet behind the ironing board and wear and tear in the room. I have stayed at Baymont Inn before with better front desk service and clean rooms. I intend to file a complaint with Wyndham as well as with the BBB about how they treated us .
May 12, 2025 · freakydiva goddessDONT! Just DONT. Save yourself the time and aggravation. The room was booked for me by my company. Arrival was sketchy. Desk clerk tried his best. First room, very run down, stains on walls and furniture and black mold on cieling, shower head spraying water everywhere. Second room was not much better. Light bulbs missing and or burnt out. TV only has volume on certain channels. I’ll be true my a third room after breakfast at Cracker Barrel down the street. This hotel lost this company’s business for good. Very sad it’s under the Wyndham Name. I stay in hotels 20 plus days a month. This is absolutely the worst I’ve seen in my years of travel.
Mar 21, 2025 · Joe GirouardGood price for Fri night stay. Staff was very friendly. Room was clean. Beds were comfortable, but base squeaked every time you moved.
May 17, 2025 · Bonnie TerranovaI booked this place for an overnight stay. The rooms looked ok upon entering. There were a few pieces of (head) hair on the sheets and some stains on the side of the fitted sheets. If you didn't look, you wouldn't see it. The TV wouldn't turn on at first. Management came in and unplugged, then disconnected the cables before it finally started working. We saw a small roach on the wall. Our telephone didn't work. We had to maneuver the cord to get a dial tone, and when we tried calling the front desk, the automated message was, "The internet may be down." I'm not sure what that was about. The shower had 2 shampoo bottles and conditioner on the wall, but the body wash was hung outside of the bathroom near the sink. Go figure. The bathrooms definitely need to be upgraded. It seems as if that's what they are in the process of doing. There were rolls of carpet in the breezeway. Our key stopped working, so we were locked outside in the cold and rain. Went to the front desk to have it reprogrammed, got back to the room, and it still didn't work. Went back to the front, and the nice guy walked with us back to our room and unlocked it with a physical master key. He was nice. The cleaning crew was nice. I think the best part of this stay was the elevator to the 2nd floor. I'm grateful for that.
Feb 22, 2025 · Tametra LThe rooms appear to be under current renovation. Carpet was nice and bed was very comfortable. However, the bathroom was in serious need of upgrading. The curtain rod was barely hanging on and the tub was not caulked where the shower surround meets the tub at the bottom. Some funky stain on the chair inside the room. Not sure what that's all about. Would not stay here again. Disappointing for a Wyndham property.
Nov 21, 2024 · Alan Turner
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