Hotels Near Of MeMaineCumberland CountyFreeportU.S. 1
31 US-1, Freeport, ME 04032, USA
Hospitality is the act of being friendly and welcoming to guests, visitors, or strangers. This is so often missing in the hospitality industry. I can gladly say though, that my experience at Best Western Freeport Inn was without a doubt one of hospitality. Shannon at the front desk made us feel like we'd been there before and were being welcomed back. Nicole (our housekeeper) diligently took care of our two rooms and was always on top of matters. Laura the GM was professional, but pleasant and someone from whom I got the impression that quality is a must. I would recommend Best Western Freeport Inn to others and would stay there again myself. They made the inconvenience of being out of town for work a lot more bearable.
For those exploring the charming town of Freeport, Maine, and searching for a welcoming place to stay, the Best Western Freeport Inn presents itself as a notable option on the "Hotels Near Of Me" platform. Situated at 31 US-1, Freeport, ME 04032, USA, this hotel provides a practical and hospitable experience for travelers, with convenient access to the area's renowned attractions. Guests can connect with the hotel by phone at (207) 865-3106 or via mobile at +1 207-865-3106.
The environment of the Best Western Freeport Inn is designed to offer a comfortable and approachable setting. The hotel is located on a marshland property, with some rooms offering views of the surrounding landscape, including the Tidal Cousins River estuary. While one review highlighted a "significant drop in basic standards" and described a "TERRIBLE experience" related to cleanliness and acknowledgment of a stay, other recent and positive reviews strongly emphasize the presence of genuine "hospitality." This suggests a varying guest experience, where the commitment to service and cleanliness can sometimes be inconsistent. However, the general impression is of a straightforward hotel that aims to provide a functional and welcoming base for visitors to Freeport. Its prime location places it just minutes away from the world-famous L.L.Bean flagship store and numerous designer outlets, making it an ideal choice for shopping enthusiasts. It's also conveniently located near major routes, offering easy access to explore other parts of coastal Maine.
The services and features at Best Western Freeport Inn are geared towards providing essential comforts and conveniences for its guests. The hotel offers a variety of room types, including standard rooms with King, 2 Queen, or 2 Double beds. Some rooms are equipped with hot tubs or offer river views, adding a touch of luxury. All rooms come with modern amenities such as complimentary wireless internet access (noted as "free WiFi connection"), flat-screen TVs with cable channels, microwaves, and refrigerators. Other in-room conveniences include blackout drapes/curtains, iron/ironing boards, hair dryers, and complimentary toiletries in the private bathrooms. Connecting rooms are available for families or groups, and the hotel offers free cribs/infant beds on request, catering to guests traveling with young children. Daily housekeeping services are provided, and guests can request change of bedsheets. The hotel is 100% smoke-free.
A key amenity at the Best Western Freeport Inn is its seasonal outdoor pool. This provides a refreshing option for guests during warmer months, offering a place to relax and enjoy the outdoors. While no indoor pool is mentioned, the outdoor pool serves as a popular recreational feature. For dining, the hotel provides a "complimentary breakfast," though specific details on its variety or type (e.g., continental, hot) are not extensively detailed in the provided reviews. However, the presence of a "café" on-site suggests a dedicated dining area for guests. Guests can also expect convenient access to a business center and free parking, which are valuable services for both leisure and business travelers. The parking area is ample, including accessible spaces.
The staff at Best Western Freeport Inn receives significant praise for their "hospitality," a quality often highlighted as missing in the industry. Reviews specifically commend individuals like "Shannon at the front desk" for making guests "feel like we'd been there before and were being welcomed back," and "Nicole (our housekeeper)" for being "diligent" and "always on top of matters." The General Manager, "Laura," is described as "professional, but pleasant" and someone who conveys that "quality is a must." This level of personalized and attentive service is a major draw for the hotel, making the "inconvenience of being out of town for work a lot more bearable." This consistent positive feedback regarding staff attitude and dedication suggests a strong commitment to guest satisfaction, despite isolated incidents of dissatisfaction.
The hotel also offers additional practical amenities for guests. These include a 24-hour front desk, express check-out, free newspapers in the lobby, and laundry facilities. The hotel also offers accessible features for guests with disabilities, including accessible parking spaces, accessible doors and doorways, and accessible bathrooms. For travelers with pets, the Best Western Freeport Inn is a pet-friendly establishment. Pets are allowed on request, though charges may apply, and some reviews mention the availability of pet relief areas. This feature makes it a convenient option for those traveling with their animal companions.
In terms of promotional information, as part of the Best Western brand, the Best Western Freeport Inn likely participates in the Best Western Rewards program, allowing guests to earn points for stays and redeem them for free nights or other benefits. Best Western also frequently offers various discounts, such as those for AAA® and AARP® members, government and military personnel, and seniors (55+). "Early Web Special" discounts for booking in advance may also be available. While no specific current promotions are detailed in the provided information, prospective guests are encouraged to check the official Best Western website or contact the hotel directly at (207) 865-3106 to inquire about the latest rates, special packages, or any ongoing deals that might enhance their stay. The hotel maintains a "Good" rating on various platforms, and its strong points, particularly the service quality, make it a recommended choice for many. Check-in is typically from 3:00 PM, and check-out is by 11:00 AM.
In conclusion, the Best Western Freeport Inn, featured on "Hotels Near Of Me," offers a value-driven and largely hospitable experience for visitors to Freeport, Maine. Its convenient location near shopping and attractions, coupled with amenities like a seasonal outdoor pool, free WiFi, and complimentary breakfast, provides a comfortable base. Despite some individual negative experiences concerning cleanliness or maintenance, the overwhelmingly positive feedback regarding the staff's friendliness and dedication to service stands out. For travelers seeking a hotel that prioritizes welcoming guests and providing essential comforts at a competitive price point, the Best Western Freeport Inn remains a strong contender.
31 US-1, Freeport, ME 04032, USA
Get directionsHospitality is the act of being friendly and welcoming to guests, visitors, or strangers. This is so often missing in the hospitality industry. I can gladly say though, that my experience at Best Western Freeport Inn was without a doubt one of hospitality. Shannon at the front desk made us feel like we'd been there before and were being welcomed back. Nicole (our housekeeper) diligently took care of our two rooms and was always on top of matters. Laura the GM was professional, but pleasant and someone from whom I got the impression that quality is a must. I would recommend Best Western Freeport Inn to others and would stay there again myself. They made the inconvenience of being out of town for work a lot more bearable.
Feb 22, 2025 · Keith ScottSignificant drop in basic standards. After years of staying in this location as a respite for long drives - never again. And contrary to the hotel insisting I did not stay there, I WAS in fact one of the unfortunate 28% that made up your occupancy. Please feel free to credit my card for the reservation you don’t acknowledge. My Google reviews are always 5 star …unless it’s a TERRIBLE experience, such as this one. Do better.
Feb 06, 2025 · Lynn AndrewsExcellent experience. I came in town for a business trip and brought a team of of 4 with me. All four of us had the a common compliment and that was the house keeping and hard work that was provided from Nicole. Thank you Laura, Shannon, Keith, Kevin and the entire Best Western team ..
Feb 19, 2025 · Claude WirtStayed at Best Western about six weeks ago. Very convenient location. I've stayed there many times to visit my elderly father. On this stay, the hotel charged me twice for the room. I attempted to dispute the extra charge on my credit card. The hotel's response was a blatant lie (they said I booked the room for two nights). I have spent many nights and many hundreds of dollars at this hotel on many occations and they beat me out of an extra hundred bucks. Good for you best western, enjoy my money, cause the best western corporation will never see another dime from Me. Your hundred dollar theft will actually cost you thousands.
Feb 15, 2025 · Mark HallTo my surprise, very nice room. Great window for ventilation, up to date AC unit. Quiet building. ;) Im staying in the pet friendly room with King bed.
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