Best Western Schaumburg – O’Hare NW ico

Best Western Schaumburg – O’Hare NW

Hotels Near Of MeIllinoisCook CountySchaumburgEast Higgins Road

1730 E Higgins Rd, Schaumburg, IL 60173, USA

3.0

I was purchasing a car and stayed in Chicago overnight. I didn't have much expectations on this hotel due to low rating. The elevator was broken so they put us on 2nd floor. The receptionist told us it might be "noisy" to stay on the 1st floor. The hallway was filled with mild curry scent. The hallway carpet was not quite clean. We also found yellow stain in multiple towels. It was quite noisy at midnight outside of my room. We were tired so we didn't have any energy to ask for change of towels or room. The continental breakfast was pretty basic. I am usually OK with basic amenities or furnishings. I am not OK with a dirty room irregardless of the price.

Tony Chien
  • Overview
  • (847) 517-8484
  • www.bestwestern.com

Best Western Schaumburg – O’Hare NW Introduce

Hello, Illinois! Whether you're planning a trip to the bustling Schaumburg area for business, a family weekend getaway, or simply need a convenient place for visiting relatives to stay, finding the right hotel is a crucial part of a positive experience. Today, we're taking a closer look at the Best Western Schaumburg – O’Hare NW, a well-known name in our community that offers a blend of accessibility, essential amenities, and a reputation for warm service. While hotel experiences can vary, this Best Western aims to provide a reliable and comfortable base for a wide range of travelers. We'll dive into what makes this hotel a compelling option, from its prime location to the specific services that make a stay here pleasant and stress-free. We’ll also consider real-world feedback from guests to give you a balanced and informative overview of what you can expect when you choose to stay here, helping you make the best decision for your next trip in the Chicagoland area.

The Best Western Schaumburg – O’Hare NW is designed to cater to various needs, from the single traveler to a large family. It offers a straightforward and dependable hotel experience, focusing on the core elements that matter most: a comfortable bed, a clean room, and staff who are ready to assist. As a local, you might consider this hotel for hosting out-of-town guests visiting for a graduation, a wedding, or a simple weekend visit. Its services and features are particularly suited for those who appreciate practicality and value. We'll explore the details of its location, making it easy for you and your guests to navigate the area. We'll also highlight the specific services and features, such as their breakfast offerings and family-friendly accommodations, that have earned them positive feedback from past guests. The goal is to provide a comprehensive look at the hotel's offerings, helping you understand why it might be the ideal place for your specific needs, whether you're traveling solo or with a whole family in tow. The hotel's commitment to customer service, as noted by several glowing reviews, is a key takeaway and something we'll discuss in more detail.

The hotel's location at 1730 E Higgins Rd, Schaumburg, IL 60173, USA, is a major asset for anyone staying in the area. Situated in Schaumburg, a bustling suburb of Chicago, the hotel provides excellent accessibility to a variety of local attractions and major transportation routes. For locals, this means it’s a quick and easy drive to get to the hotel, whether you’re coming from downtown Chicago or a neighboring suburb. The proximity to O’Hare International Airport is a huge benefit for those flying in or out, making it a stress-free option for airport access. The hotel is strategically placed near major highways, which simplifies travel to other parts of the Chicagoland area, including popular shopping destinations like Woodfield Mall, corporate offices, and various dining and entertainment venues. The surrounding neighborhood is described as safe and peaceful, which is an important factor for both families and business travelers looking for a place to relax after a long day. The convenient location makes it a great home base for exploring all that the region has to offer, from cultural sites to local parks, without the constant worry of a long commute. The ease of getting around from this spot is a primary reason why many people choose to stay here, as it saves time and makes the overall travel experience much smoother.

The Best Western Schaumburg – O’Hare NW offers a range of services designed to make a guest's stay as comfortable and convenient as possible. These services are especially tailored to meet the needs of both business and leisure travelers, with a focus on providing essential amenities that enhance the overall experience.

  • Continental Breakfast: The hotel offers a continental breakfast to help guests start their day. While one reviewer found it to be "pretty basic," another family noted that the eggs and waffles were a "big hit," indicating that the offerings can be appreciated, especially by those with a family in tow. This complimentary service is a great way to save time and money on a morning meal.
  • Professional and Caring Staff: One of the hotel’s most celebrated services is its staff. Several reviews highlight the exceptional service, with specific praise for staff members like Mona and Jimmy who were described as going "above and beyond." This level of personal, caring service is a significant factor in making guests feel welcome and valued.
  • Family-Friendly Accommodations: The hotel is particularly well-suited for families. The staff’s willingness to provide a clean bassinet and assist with storing breastmilk in a freezer shows a deep understanding and accommodation for the needs of parents traveling with a baby, making a stressful situation much easier.
  • 24-Hour Front Desk: A front desk that is staffed around the clock ensures that guests can check in or out at any time and get assistance whenever they need it, providing peace of mind for those with unusual travel schedules.
  • Free Wi-Fi: High-speed internet access is a necessity for most travelers, whether for work or leisure. The hotel provides free Wi-Fi, allowing guests to stay connected effortlessly throughout their stay.

In addition to its services, the Best Western Schaumburg – O’Hare NW has several features and highlights that set it apart as a suitable choice for a variety of guests. These features contribute to the hotel's reputation for providing a pleasant and safe environment.

  • Spacious and Clean Rooms: The hotel rooms are described as "clean" and "spacious." A clean and well-maintained room is a fundamental requirement for a good hotel stay, and this is a point that is consistently mentioned in positive reviews, even when other issues might arise.
  • Peaceful and Safe Atmosphere: The hotel's atmosphere is noted to be "peaceful and safe," which is a significant highlight, especially for families with young children or individuals traveling alone. A sense of security and tranquility is essential for a relaxing stay.
  • Convenient Location: As noted earlier, the location is a major highlight. Its proximity to O'Hare and easy access to local attractions and business centers make it a highly practical choice for both business and leisure travelers.
  • Accommodation for Specific Needs: The hotel’s willingness to provide a bassinet and assist with specific requests, like storing breastmilk, demonstrates a level of care and personalized service that goes beyond standard expectations. This is a huge plus for families.
  • Good Value: For those looking for an affordable yet reliable option in the area, the hotel offers a good balance of amenities and price. While some reviews note minor issues, the overall value for the price is a key factor for many guests.

For those interested in booking a stay or needing to get in touch with the hotel, the contact information is readily available. The Best Western Schaumburg – O’Hare NW is located at 1730 E Higgins Rd, Schaumburg, IL 60173, USA. For reservations or inquiries, you can call their main line at (847) 517-8484. A mobile-friendly number is also provided for convenience at +1 847-517-8484. Having this information easily accessible ensures that you can plan your stay without any hassle, whether you need to make a booking, ask about room availability, or inquire about specific services. The hotel staff is known to be very helpful, so don’t hesitate to reach out with any questions you may have before your visit.

For locals in the Illinois region, the Best Western Schaumburg – O’Hare NW is a highly suitable option for a wide range of situations. Its family-friendly environment, as evidenced by the glowing review from a family with a baby, makes it an ideal choice for hosting relatives or planning a small family trip. The convenient location in Schaumburg, with easy access to O'Hare and major highways, simplifies travel for everyone, whether they're flying in or driving from a neighboring town. The hotel's commitment to customer service, with staff members who are noted to be "genuinely caring," ensures a welcoming and stress-free experience. While some past guests have noted minor issues like cleanliness or noise, the overall positive feedback, especially regarding the exceptional service and family-friendly amenities, suggests that the hotel strives to create a positive experience for its guests. For anyone in our community seeking a dependable, affordable, and well-located hotel with a friendly and accommodating staff, the Best Western Schaumburg – O’Hare NW is a strong contender that offers more than just a place to sleep—it offers a place to feel welcome and well-cared for.

Best Western Schaumburg – O’Hare NW Photos

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Best Western Schaumburg – O’Hare NW Location & Map

1730 E Higgins Rd, Schaumburg, IL 60173, USA

Reviews

I was purchasing a car and stayed in Chicago overnight. I didn't have much expectations on this hotel due to low rating. The elevator was broken so they put us on 2nd floor. The receptionist told us it might be "noisy" to stay on the 1st floor. The hallway was filled with mild curry scent. The hallway carpet was not quite clean. We also found yellow stain in multiple towels. It was quite noisy at midnight outside of my room. We were tired so we didn't have any energy to ask for change of towels or room. The continental breakfast was pretty basic. I am usually OK with basic amenities or furnishings. I am not OK with a dirty room irregardless of the price.

Aug 02, 2025 · Tony Chien

Our family had an amazing experience during our stay, and we can’t say enough good things about the incredible service — especially from Mona and Jimmy. From the moment we checked in, they made us feel welcome and completely taken care of. They truly went above and beyond to accommodate every need, making our time at the hotel stress-free and enjoyable. We were traveling as a family with a baby, and they made everything so much easier. They provided a clean, comfortable bassinet for our little one, and even helped us store breastmilk in the hotel freezer — which meant so much to us as new parents. It’s rare to find staff who are not only professional but genuinely caring, and Mona and Jimmy exceeded all expectations. The hotel was clean, spacious, and located in a convenient area that made getting around easy for our whole family. The atmosphere felt peaceful and safe — perfect for relaxing after a long day. We also really enjoyed the hotel breakfast — the eggs and waffles were a big hit with everyone in our family! If you’re traveling with a baby or have a big family, we highly recommend staying here. The level of comfort, care, and personalized service made this one of the best hotel stays we’ve stayed at. We’ll definitely be back whenever we are in Chicago again. And hey — if the deep-dish pizza doesn’t win you over, Mona and Jimmy’s hospitality definitely will!

May 07, 2025 · Mak X

I will never book this hotel again or recommend it to anyone. I stayed for 3 days, 2 nights for a family trip in a 2 queen bed room. The hotel seems to be renovated for a more updated modern look but the quality of the hotel itself sucks. The breakfast is disgusting, it doesn’t even look or taste like decent edible food. Other reviews on this hotel and the actually hotel website had mentioned there being a pool, there is no pool. The air conditioning in the room doesn’t blow cool air like what a regular AC should feel like. It feels like a cheap fan blowing just room temperature air. Pillows look fluffy but have no support whatsoever. We had 1 full bathroom had little to no space at all. The toilet was right next to the tub and the door barely had enough room to open. If you’re someone who is on the wider side, you may not fit for the door to close. The elevator did not work the first day & we were offered a 3rd floor room at the end of the hall. I’m 37 weeks pregnant and asked for at least a second or first floor room and was thankfully offered a second floor room. Both the key cards weren’t working so we had to go through the front door to the front desk to inform the front desk. There was no explanation on why the key cards stopped working all of a sudden. All the front desk asked was what time would I be checking out in the morning and that was their only concern. The only good thing I can say about this hotel is that it is in a convenient location.

Jul 20, 2025 · Sakura Xiong

My flight was delayed. Jay the shuttle driver was super friendly, professional. The shuttle was full and some people had to wait for the next trip including myself. He picked us up within 20 mins. Such a hard worker. The hotel room was cleaned and neatly organized. The staff was courteous.

Jun 21, 2025 · Abdoulaye Fara Diaw

The staff is fantastic. The rooms are clean, nothing fancy, certainly worth the price. Reliable Wi-Fi. The hallways have dirt carpets, but that's the only negative aspect we experienced. We stayed here after Delta cancelled our flight and gave us some hotel options, this was the best one based on Google reviews.

Apr 27, 2025 · Luis Duckworth

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