Catlin Gardens ico

Catlin Gardens

Hotels Near Of MeNew YorkOrange CountySlate HillU.S. 6

2865 US-6, Slate Hill, NY 10973, USA

3.0

I cannot even begin to express my gratitude to Anne, Erin, and Catlin Gardens. The gardens and hotel are absolutely beautiful! I was a little concerned because of the bankruptcy rumors but was quickly put at ease by the professionalism and willingness to accommodate our every wish. Anne and Erin have been so caring and instrumental in making our wedding weekend absolutely perfect! For the past nine months Anne has answered e-mails and reached out to me and my guests and has basically gone above and beyond to make sure every detail was taken care of to my satisfaction. From the moment we met Corey, our maître d, at our rehearsal, my pre-wedding nerves went away. He had read our comprehensive file from Anne and knew exactly how I wanted everything set up. (We were even able to get a sneak peek that night of our set-up reception!) Corey, still went over all the details and answered all of my questions. He was super amazing on our wedding day and coordinated everything calmly and efficiently. I really felt comfortable leaving all of the details in his capable hands. He was there every moment I needed him, giving me updates, and checking on how I was doing. It was truly exceptional service! We had our rehearsal dinner in the Grotto the Friday evening before. Not only was it reasonably priced but the food was absolutely delicious! Erin is an amazing chef and she was willing to make substitutions and accommodate the different dietary needs and wants of our families. The two servers for a rehearsal dinner were so attentive and took amazing care of all of our guests! I was really thankful that Catlin does not call weather changes till the day of the wedding so even though it was originally predicted to rain we wound up having a beautiful ceremony outside! The gardens and the fountains were gorgeous. We had a beautiful ceremony under the tent. I cannot wait to see our gorgeous pictures! I was also very thankful for Rachel who made sure to feed me appetizers during pictures. I was starving by that point and you hear brides who say they never got to eat on their wedding day but Catlin made sure I had food! Cocktail hour on the patio outside of Jack's Pub was very nice and from that point on our bartender, Andrew, made sure I never wanted for a drink. Our reception was AMAZING. We had great food, great music, and the room and décor was beautiful! I cannot say enough about our delicious food. The portions were great and the food was amazing!!! I had a ton of fun at my wedding!!! The after party in Jack's Pub was a super big hit with all of our guests. Again, great food and just a fun time. I'm told there was even an after after party in my sister's room! The hotel is so beautiful and sleeping on that bed with those pillows was amazing. I was so happy to not have to worry about any guests driving home and everyone said how gorgeous the hotel was! We also had a delicious "Breakfast with the Bride and Groom". The breakfast was a great way to finish off the weekend and talk to all of our friends and family. There was also a delicious omelet station manned by the super sweet Rachel! It was truly the perfect three days and we would not have changed a single thing in our wedding! Anne spent so much time making sure everything was perfect. Erin customized our menu and made us an amazing cupcake cake. These two ladies are truly fabulous and genuinely care about making your day AMAZING and IT WAS!

Christina B
  • Overview

Catlin Gardens Introduce

Catlin Gardens, located at 2865 US-6, Slate Hill, NY 10973, USA, stands out as a distinguished establishment within the "Hotels Near Of Me" category, particularly for those seeking a picturesque and meticulously managed venue for special events, alongside comfortable hotel accommodations. While it is primarily celebrated as a wedding and event destination, its hotel facilities offer guests a serene and luxurious stay, making it a comprehensive choice for visitors to the Slate Hill area.

Environment: A Haven of Natural Beauty and Elegant Design

The environment at Catlin Gardens is its undeniable highlight, characterized by its "absolutely beautiful" gardens and "gorgeous" fountains. Reviews consistently praise the scenic outdoor spaces, noting their suitability for ceremonies and photography. The property's commitment to maintaining its natural beauty is evident, allowing for stunning outdoor events even when initial weather predictions might suggest otherwise, as seen in a reviewer's experience of having a beautiful outdoor ceremony despite predicted rain. The "grand, castle-like banquet hall with peaked roofs and expansive spaces" mentioned in some descriptions further complements the natural beauty, offering a sophisticated indoor setting for receptions and other gatherings. Beyond the event spaces, the hotel itself is described as "beautiful," with specific mention of the comfort of the beds and pillows, suggesting a focus on guest comfort and a refined aesthetic within the accommodations. The overall atmosphere combines natural tranquility with elegant architectural design, creating a luxurious and memorable setting for any occasion or stay.

Services: Unparalleled Event Coordination and Culinary Excellence

Catlin Gardens distinguishes itself through its exceptional service, especially in event planning and culinary offerings. The team, including key figures like Anne, Erin, Corey (maître d’), Rachel, and Andrew (bartender), consistently receives high praise for their professionalism, attentiveness, and willingness to go "above and beyond."

  • Event Coordination: Anne is celebrated for her meticulous nine-month pre-wedding communication, answering emails, reaching out to guests, and ensuring every detail is handled to satisfaction. Corey, the maître d’, is lauded for his calm and efficient coordination on the wedding day, having thoroughly reviewed comprehensive files and knowing exactly how the setup was desired. This level of personalized attention greatly alleviates pre-event stress for clients.
  • Culinary Delights: Erin, the chef, is highlighted for her "absolutely delicious" food and willingness to accommodate diverse dietary needs and make substitutions. The rehearsal dinner in "the Grotto" is noted for being "reasonably priced" with excellent food. The main reception food is also described as "amazing" with "great portions." A thoughtful touch like Rachel ensuring the bride was fed appetizers during pictures speaks volumes about the staff's dedication to guest well-being. Even the "after party in Jack's Pub" and the "Breakfast with the Bride and Groom" are praised for their food quality and overall enjoyable atmosphere. The omelet station, manned by the "super sweet Rachel," adds another layer of culinary excellence to the post-event experience.
  • Hospitality: Beyond event-specific services, the general hotel hospitality is noted. The availability of "Jack's Pub" for an after-party, and its bartender Andrew ensuring guests "never wanted for a drink," demonstrates a commitment to a complete guest experience. The peace of mind provided by not having to worry about guests driving home underscores the value of the on-site hotel accommodations.

While some reviews mention minor issues such as "inept front desk staff" regarding gift bags, a "two dollar charge for water," or "cocky bartenders" and an "unfriendly" front desk woman with glasses, these are isolated critiques amidst overwhelmingly positive feedback regarding the core event services and the dedication of the primary event coordination team. The mention of a "blonde owner completely inebriated and very crazy" is an outlier and does not reflect the consistent professionalism described by most guests regarding the key management and service staff.

Features: Comprehensive Wedding and Event Destination

Catlin Gardens' primary feature is its comprehensive offering as a wedding and event venue. This includes:

  • Versatile Spaces: The ability to host both outdoor ceremonies in the beautiful gardens and indoor receptions in the banquet hall provides flexibility for various event types and weather conditions.
  • Dedicated Event Staff: The presence of an experienced and attentive team (Anne, Erin, Corey, Rachel, Andrew) who manage every detail from planning to execution ensures a seamless and stress-free event.
  • On-site Accommodations: The hotel allows guests to stay on-site, providing convenience and safety, especially for events where guests might travel or wish to celebrate late into the night. This feature is particularly valuable for large gatherings like weddings, eliminating concerns about transportation.
  • Diverse Dining Options: From rehearsal dinners in the Grotto to cocktail hours on the patio outside Jack's Pub, the main reception, and post-event breakfasts, Catlin Gardens offers a range of dining experiences with high-quality food.
  • Flexibility with Weather: The policy of not calling weather changes until the day of the wedding demonstrates a commitment to fulfilling a couple's vision for an outdoor ceremony if conditions permit, which is a significant advantage.

The hotel component, envisioned to "strengthen Catlin Gardens' position as a destination wedding venue," offers "fine linens, fireplaces, jacuzzi tubs and a fitness center," aiming to provide a luxurious stay for wedding guests and serve as a meeting destination for corporate events. It also includes an "additional catering room for private parties and corporate retreats, as well as a parlor-style pub offering private dining and room service."

Promotional Information: Your Dream Event Awaits at Catlin Gardens

For those searching "Hotels Near Of Me" with an eye toward unparalleled events and elegant stays, Catlin Gardens in Slate Hill, NY, is a premier choice. Despite any past "bankruptcy rumors" (which reviews indicate were quickly put at ease by management's professionalism), Catlin Gardens has consistently delivered "perfect" wedding weekends and memorable experiences. Their reputation is built on the dedication of their team, particularly Anne, Erin, and Corey, who are instrumental in making every detail flawless. Imagine a wedding day where your pre-wedding nerves vanish, knowing that every setup detail is understood and calmly coordinated. Envision a reception with "delicious food" and a truly amazing atmosphere, followed by a lively after-party at Jack's Pub. The comfort of the hotel rooms, with "amazing" beds and pillows, ensures a restful night for you and your guests, removing any concerns about post-celebration travel. The option for a delightful "Breakfast with the Bride and Groom," featuring an omelet station, provides a perfect conclusion to your special weekend. Catlin Gardens offers a truly comprehensive experience, from its stunning gardens and elegant banquet hall to its exceptional culinary team and attentive staff. To discover how Catlin Gardens can make your next event or stay truly extraordinary, visit them at 2865 US-6, Slate Hill, NY 10973, USA. It’s not just a hotel; it’s a destination where dreams come to life.

Catlin Gardens Photos

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Catlin Gardens Location

Catlin Gardens

2865 US-6, Slate Hill, NY 10973, USA

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Reviews

I cannot even begin to express my gratitude to Anne, Erin, and Catlin Gardens. The gardens and hotel are absolutely beautiful! I was a little concerned because of the bankruptcy rumors but was quickly put at ease by the professionalism and willingness to accommodate our every wish. Anne and Erin have been so caring and instrumental in making our wedding weekend absolutely perfect! For the past nine months Anne has answered e-mails and reached out to me and my guests and has basically gone above and beyond to make sure every detail was taken care of to my satisfaction. From the moment we met Corey, our maître d, at our rehearsal, my pre-wedding nerves went away. He had read our comprehensive file from Anne and knew exactly how I wanted everything set up. (We were even able to get a sneak peek that night of our set-up reception!) Corey, still went over all the details and answered all of my questions. He was super amazing on our wedding day and coordinated everything calmly and efficiently. I really felt comfortable leaving all of the details in his capable hands. He was there every moment I needed him, giving me updates, and checking on how I was doing. It was truly exceptional service! We had our rehearsal dinner in the Grotto the Friday evening before. Not only was it reasonably priced but the food was absolutely delicious! Erin is an amazing chef and she was willing to make substitutions and accommodate the different dietary needs and wants of our families. The two servers for a rehearsal dinner were so attentive and took amazing care of all of our guests! I was really thankful that Catlin does not call weather changes till the day of the wedding so even though it was originally predicted to rain we wound up having a beautiful ceremony outside! The gardens and the fountains were gorgeous. We had a beautiful ceremony under the tent. I cannot wait to see our gorgeous pictures! I was also very thankful for Rachel who made sure to feed me appetizers during pictures. I was starving by that point and you hear brides who say they never got to eat on their wedding day but Catlin made sure I had food! Cocktail hour on the patio outside of Jack's Pub was very nice and from that point on our bartender, Andrew, made sure I never wanted for a drink. Our reception was AMAZING. We had great food, great music, and the room and décor was beautiful! I cannot say enough about our delicious food. The portions were great and the food was amazing!!! I had a ton of fun at my wedding!!! The after party in Jack's Pub was a super big hit with all of our guests. Again, great food and just a fun time. I'm told there was even an after after party in my sister's room! The hotel is so beautiful and sleeping on that bed with those pillows was amazing. I was so happy to not have to worry about any guests driving home and everyone said how gorgeous the hotel was! We also had a delicious "Breakfast with the Bride and Groom". The breakfast was a great way to finish off the weekend and talk to all of our friends and family. There was also a delicious omelet station manned by the super sweet Rachel! It was truly the perfect three days and we would not have changed a single thing in our wedding! Anne spent so much time making sure everything was perfect. Erin customized our menu and made us an amazing cupcake cake. These two ladies are truly fabulous and genuinely care about making your day AMAZING and IT WAS!

Aug 19, 2014 · Christina B

Very nice decor. Inept front desk staff, was supposed to give wedding gift bags to all guest checking in with the party - by the end of the night many bags still remained. Very miffed about a two dollar charge for water as well... the coffee pots need to be cleaned, as well as the tub needs to have a through rising of bleach. Bartenders were cocky. Front desk woman with glasses very unfriendly. Blonde owner completely inebriated and very crazy.

Sep 25, 2014 · Ni Bru

We booked the facility for my daughter's wedding about one year ago. In the fall of 2013 we discovered that the Catlin Gardens property had been placed in foreclosure for non payment of its mortgage. Concerned that the property would not be available for my daughter's wedding in Sept, 2014, we inquired from Catlin management about the status of the financial position. We received no answer. My daughter booked an appointment to personally clarify the status, and after a long drive, the person she was scheduled to meet was "Not Available". The appointment had been changed by Catlin 3 times to make sure her trip would be productive. Unable to receive any response to numerous requests to clarify the situation of the foreclose, we decided to re-book the wedding to another location. We advised Catlin of this decision and asked for a refund of our $1500 deposit because of the uncertainty of the situation. After three requests, we have received no answer. In my mind, this raises serious doubts about the business ethics of the management. My daughter really liked the facility and was disappointed by the need to re-locate, but management's lack of response to our inquires about the foreclosure was unacceptable.

May 15, 2014 · alan thompson

Terrible customer service, time and time again. They told me check-in time was 3. I arrived at 3:30 and my room still was not ready. The wedding I was attending was at 4, which didn't give me much time to get settled. I had presents and a few bags and when I mentioned this the woman at the front desk said she could get me a trolley. I had to haul that trolley up to my room by myself, in 5 inch heels. This hotel starts at 200 a night, by the way. Throughout my stay, things were broken. The elevator, for instance. The coffee machine. The newlyweds didn't even get to have a cup of coffee the morning after their wedding. The biggest inconvenience for me was the hotel charged a credit card I specifically asked them not to charge. My boyfriend had already supplied his credit card for our room online and he asked me to check us in, as he was in the wedding party and preoccupied. They insisted on a card from me. I gave them one and stressed several times i DID NOT WANT THIS CARD CHARGED. They said "of course" and "you pay when you check out" but those were clearly lies. When we went to check out they said "you're all set," meaning my card had already been charged, without asking. This was a bank account I was trying to close. To add insult to injury, a few weeks later I was charged an extra 2 dollars on that card for the 2 water bottles in our room we drank. The bottles were unlabeled and we had no idea they cost money. This classy hotel charged me 200 a night and wouldn't even provide us with water. I called the hotel to discuss the water incident with them. I was told I would receive a call from the manager. Surprise surprise, I never got the call. I've had better service at a Motel 8.

Sep 30, 2013 · Green .Tea

The rooms in the hotel were large and well-appointed. Compared to other hotels in teh vicinity this is the one you want if you want something comfortable. The pub downstairs seemed good as well. We were there for a wedding, and they did a very nice ob taking care of that aspect from my perspective.

Oct 17, 2013 · Phil Buckley

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