Comfort Inn & Suites Butler

For those searching for "Hotels Near Of Me" in Butler, Pennsylvania, the Comfort Inn & Suites Butler, located at 1 Comfort Ln, Butler, PA 16001, USA, is a property that warrants a detailed look. You can contact them at (724) 287-7177 or +1 724-287-7177. As with any accommodation, especially when evaluating based on online information, it's crucial to consider the full spectrum of guest experiences to form an objective picture.

The Comfort Inn & Suites Butler is situated at a convenient address, 1 Comfort Ln, which places it strategically in Butler, PA. The hotel's location offers relatively easy access to various local points of interest. It is described as being in the "charming Oak Hills of Pennsylvania" and part of the Pittsburgh metro area, suggesting a balance between small-town convenience and access to metropolitan amenities. Nearby attractions include the historic downtown Butler, which offers scenic walking tours, restaurants, shops, and entertainment venues. Other points of interest within driving distance include Butler Memorial Park, the Maridon Museum, Butler County Community College (approximately 1.42 km away), and several wedding venues. For shopping, Clearview Mall is about 9.66 km away, and the Grove City Premium Outlets are further out at approximately 30 miles (around 48 km).

The immediate surroundings provide a sense of accessibility, with a Dollar General store down the block mentioned by a reviewer, implying basic conveniences are close by. While the exact environment details like landscaping or specific views are not extensively highlighted, the location seems geared towards ease of travel and access to the local area.

Comfort Inn & Suites Butler offers a range of services and amenities typical of the Comfort Inn brand, designed to provide a comfortable and convenient stay for both business and leisure travelers.

• Accommodations: The hotel features 69 rooms and 4 suites across 3 floors. Rooms are equipped with air conditioning, flat-panel TVs (with cable/satellite channels and premium options), refrigerators, microwaves, coffee/tea makers, irons/ironing boards, and private bathrooms with free toiletries and hair dryers. Some rooms may feature a mini-bar or a hot tub. Both smoking and non-smoking rooms are available, and connecting/adjoining rooms can be requested.

• Complimentary Breakfast: Guests can enjoy a free hot breakfast buffet served daily. This typically includes hot items like eggs and meat, with two waffle flavors, along with healthier options and standard continental breakfast fare. Breakfast hours are usually 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends.

• Indoor Heated Pool: A significant amenity is the indoor heated pool, providing a year-round option for relaxation and recreation. There is also a poolside bar mentioned in some descriptions, offering a place to enjoy a drink by the pool.

• 24-Hour Fitness Center: The hotel provides a 24-hour fitness center, allowing guests to maintain their workout routines at their convenience.

• Free Wi-Fi: Complimentary high-speed Wi-Fi is available in public spaces and all guest rooms, ensuring guests can stay connected.

• Business Services: A business center with a computer station is on-site, offering internet access and printing facilities. The hotel also has meeting rooms and a banquet hall, with a total event space of 391 sq ft and a capacity for up to 43 people, suitable for small meetings or gatherings.

• Parking: Free self-parking is available on-site, including wheelchair-accessible parking and van parking. While ample, some sources indicate on-site parking might be limited, and height restrictions may apply.

• Laundry Facilities: Self-serve laundry facilities are available for guest convenience, along with dry cleaning/laundry services.

• 24-Hour Front Desk: The front desk operates 24 hours a day, providing continuous assistance to guests.

• Pet Policy: It is important to note that while service animals are permitted free of charge, the hotel's general policy states "No Pets Allowed," which contrasts with some other Choice Hotels properties that are pet-friendly. Guests should verify this directly if traveling with emotional support animals or non-service pets.

• Accessibility: The hotel is committed to accessibility, featuring wheelchair-accessible common areas, public restrooms, elevators, and dedicated accessible rooms with various features like accessible tubs or roll-in showers.

The Comfort Inn & Suites Butler aims to provide a reliable and comfortable stay experience. Many guests have praised the hotel's recent renovations, noting that the "lobby and rooms were in nice condition." The staff is frequently described as "helpful" and "friendly," with one reviewer specifically commending "Amit" for being "very nice and helpful getting us checked in." The comfortable beds and overall cleanliness are also recurring positive points in many reviews, along with the "nice pool." The inclusion of a free hot breakfast and an indoor pool are strong features that add value for guests.

However, it is imperative to address a significant and concerning aspect of a recent customer review: a complaint about "BEDBUGS!!!" This particular review describes waking up with bites and a highly unsatisfactory interaction with the manager, where accountability and empathy were reportedly lacking. The reviewer also mentions that a local Dollar General store confirmed previous complaints from hotel guests about this issue. This review directly contradicts the generally positive comments about cleanliness and staff and suggests a severe problem that potential guests must be aware of and investigate. While some positive reviews highlight cleanliness, the presence of a bed bug complaint, especially with alleged dismissive management, is a critical red flag that can significantly impact a guest's experience and safety. It implies that while recent renovations might have updated the appearance, underlying issues regarding pest control and customer service in handling such serious complaints may exist.

As a Comfort Inn & Suites, this hotel is part of the Choice Hotels International portfolio, which means guests can benefit from the Choice Privileges loyalty program. This program allows members to earn points on their stays, which can be redeemed for free nights, gift cards, and other rewards. Choice Hotels frequently offers various promotions, discounts, and member-exclusive rates, making it attractive to repeat customers and those looking for value within the Choice Hotels brand.

The hotel's value proposition generally revolves around offering a comfortable and convenient stay with essential amenities at a reasonable price point. The free hot breakfast, indoor pool, and free Wi-Fi are key attractions for guests seeking value. The hotel promotes itself as a suitable option for both business and leisure travelers due to its amenities and location near local attractions and business centers. The presence of meeting facilities also adds to its appeal for corporate guests or small events.

In summary, while Comfort Inn & Suites Butler presents itself as a recently renovated property with generally positive feedback regarding its comfort, amenities, and friendly staff, the highly concerning review regarding bed bugs and the alleged dismissive response from management cannot be overlooked. Prospective guests searching for "Hotels Near Of Me" in Butler should be aware of this significant issue. It is strongly advised to conduct thorough inspections of the room upon arrival and to consider recent reviews carefully when making a booking decision, as this single negative experience, if indicative of a broader problem, could severely impact a stay.