Comfort Suites Atlantic City North

For individuals searching for accommodations on platforms like "Hotels Near Of Me" in the Absecon, New Jersey area, the Comfort Suites Atlantic City North presents itself as an option offering suite-style lodging near Atlantic City. Located at 342 E White Horse Pike, Absecon, NJ 08205, USA, this hotel is part of the Choice Hotels brand. This objective introduction will delve into its environment, services, features, and promotional aspects, integrating both the hotel's advertised offerings and a critical analysis of recent customer reviews to provide a comprehensive and unbiased perspective.

The Comfort Suites Atlantic City North is strategically positioned on the East White Horse Pike, a major route leading directly into Atlantic City. This location is a primary draw for guests, offering convenient access to Atlantic City's renowned casinos, the famous boardwalk, beaches, and entertainment venues, typically within a 15-minute drive. The hotel is approximately 7.8 to 8.7 miles from major Atlantic City attractions like The Borgata Convention Center, Hard Rock Casino, and the Atlantic City Boardwalk, and about 2.5 miles from Atlantic City International Airport (ACY). This makes it a practical choice for travelers flying into the region or looking for a slightly quieter base away from the immediate hustle of the city, while still having easy access.

The internal environment of the hotel, however, receives mixed reviews. While some guests praise the rooms as "spacious & comfortable" and mention "comfortable beds" and a "quiet surroundings throughout hotel," others report significant issues with cleanliness and maintenance. Specific concerns include a "bathroom toilet bowl was stained yellow" and a "mirror looked like it was on fire and they didn’t bother to clean it." Another review mentioned walking into a "roach crawling across the bed," "moldy shower head," and "stained towels." There was also a report of an "air conditioner was leaking and there was a big wet puddle on the carpet floor," indicating maintenance deficiencies that can severely impact comfort. Furthermore, a safety concern was raised about an "exit that was there the door was not closing properly so it was left open" on the first floor. This disparity suggests that the overall condition and upkeep might be inconsistent across different rooms or areas of the hotel. The exterior, being on a pike, implies a standard roadside hotel appearance with ample parking, though parking is noted to have a daily $10 fee for cars, trucks, and buses.

As a Comfort Suites property, this hotel generally aims to provide a range of services common for an upper-midscale brand, but customer experiences indicate significant gaps and dissatisfactions. Standard services include a 24-hour front desk, a business center, meeting facilities, and free Wi-Fi. The hotel officially offers "room service," but a recent review directly contradicts this, stating, "no room service; WHY?!!! Any person who stays even for a night with the price that they pay should be entitled to room service!!" This suggests that either room service is not consistently available, or guest expectations for it were unmet.

The complimentary breakfast, a key selling point for many Comfort Suites properties, also receives critical feedback. While the hotel states it offers "free continental breakfast," guests describe it as "not appetizing at all" with limited options ("only eggs, cereal, and sausage"). Furthermore, practical issues like "juice machines that were out of service" and a failure to "refill the jugs they replaced the juice machines with" indicate a lack of attention to basic guest needs during a crucial service period. Staff service, while rated 4.2/5 on the official website, faces strong criticism in individual reviews, with mentions of "super rude" receptionists who were aware of issues (like the leaking AC) but "did not offer anything to make it right."

Regarding connectivity, the Wi-Fi service is severely criticized. A recent review from 2025 states it was "absolutely abysmal," "couldn't even handle" sending simple emails, and would "kick you to a different modem every 15 minutes so you lose connection." This is a significant issue for business travelers and anyone reliant on stable internet access, especially considering it's considered a "basic commodity" in modern hotels. The phone numbers for the hotel are (609) 241-9132 and +1 609-241-9132.

A refundable damage deposit of $100 is required upon arrival, collected by credit card, and is supposed to be reimbursed within 7 days of check-out after property inspection. This is a common policy, but its execution and clarity are important for guest satisfaction.

The Comfort Suites brand is known for its suite-style accommodations, and this property offers larger rooms with separate living areas. Key features typically include:

• Spacious Suites: Rooms are designed to offer more space than standard hotel rooms, often featuring a sitting area with a sofa bed.
• In-Room Amenities: All 60 rooms come with standard amenities such as air conditioning (though functionality has been questioned), flat-screen TVs with cable channels, safes, desks, irons/ironing boards, and blackout drapes/curtains. Critically, refrigerators and microwaves are provided in rooms, although one review noted the "fridge did not cool at all." Coffee/tea makers are also typically included. Some rooms offer "jetted tubs."
• Indoor Heated Pool: The hotel features an indoor heated pool, providing a recreational amenity for guests. However, some reviews mention "pool access available from 10:00 AM to 10:00 PM" and there was a report of the "pool was shut down" without prior notice.
• Fitness Center: A gym is available for guests to maintain their exercise routines.
• Business Center & Meeting Room: Facilities for business travelers, including computers and internet access, are available.
• Complimentary Breakfast Area: Despite the negative feedback on the quality, a dedicated area for the continental breakfast is a standard feature.
• Parking: On-site parking is available, but incurs a daily $10 fee.

While the hotel boasts features like a fitness center, indoor pool, and spacious suites, the reviews highlight a consistent problem with the actual functionality and maintenance of these features, from non-cooling refrigerators to faulty AC/heaters, and non-working juice machines. This suggests that while the amenities are listed, their reliability for guests may be questionable.

For users searching "Hotels Near Of Me," Comfort Suites Atlantic City North is promoted as a "relaxing stay near Atlantic City" offering "spacious rooms" and "great value." Its official website emphasizes "free continental breakfast," an "indoor heated pool," and a "fitness center," along with its smoke-free environment and spacious parking. Its convenient location as a gateway to Atlantic City attractions is also a key selling point. The hotel often participates in Choice Privileges programs, offering points and various promotional packages to members.

However, potential guests must weigh these promotional claims against the significant negative feedback. The recurrent complaints about cleanliness, non-functional in-room amenities (fridge, AC/heater), abysmal Wi-Fi, and unsatisfactory breakfast quality are critical considerations. The reported lack of room service, despite being advertised, also impacts value perception. While the prices may appear competitive (e.g., around $80+ per night), the dissatisfaction stemming from basic hotel expectations not being met can lead to a poor guest experience, as evidenced by reviewers expressing extreme disappointment. It's crucial for anyone considering this hotel via "Hotels Near Of Me" to manage their expectations regarding the actual condition and functionality of services and amenities, and to perhaps consider these negative reviews as a strong indication of potential issues during their stay. The overall guest recommendation rate is around 78% on some platforms, but drilling down into specific recent reviews reveals substantial challenges that prospective guests should be fully aware of before booking.