Hotels Near Of MeGeorgiaDeKalb CountyAtlantaNorth BrookhavenChamblee Dunwoody Road
4386 Chamblee Dunwoody Rd, Atlanta, GA 30341, USA
Unacceptable Standards of Cleanliness and Maintenance Our recent stay at the Hilton Hotel in Dunwoody, Atlanta, was deeply disappointing due to glaring neglect of cleanliness and maintenance. Evidence of Neglect: Mold Issues: Inside the coffee maker, we discovered visible green mold, posing a serious health hazard. Mold was also present on the sink in our room and on the wallpaper near the windows, where damp conditions caused algae growth. Such unsanitary conditions are unacceptable and dangerous. Overgrowth Outdoors: The bushes behind the hotel were overgrown, contributing to a poorly maintained appearance. Gym Neglect: The gym was left in a neglected state, with dust-coated equipment and dried sanitizer residue, showing a lack of proper upkeep. Room Conditions: Cleaning Negligence: The quality of room cleaning was subpar. Towels were either missing or insufficient, requiring repeated requests to housekeeping. Basic toiletries like body wash were not readily replenished, leading to multiple unused bottles cluttering the room. Dust Accumulation: The ceiling vent had noticeable dust buildup, which further detracted from the cleanliness of the room. AC and Moisture Issues: The room’s air conditioning system caused excessive condensation on the windows, which soaked the wallpaper and led to visible green algae and mold growth. This is highly concerning and poses a risk to guests’ health. Staff Efforts: Despite these challenges, the staff made commendable efforts under difficult circumstances. The gentleman who checked us in and the lady at the front desk during the day were polite, professional, and helpful. Impact on Hilton’s Brand Image: It is incredibly disappointing to see such low standards at a Hilton property, as this does not reflect the level of quality and reliability typically associated with the Hilton brand. Guests choose Hilton expecting consistent excellence and attention to detail, and these failures erode trust and tarnish the brand’s reputation. Worst Case Possibilities: The presence of mold inside the coffee maker, along with other neglected conditions, could have led to severe health risks. The moisture-related mold and algae growth on the walls further compounded these hazards, making the stay uncomfortable and potentially dangerous. Conclusion: While the staff’s efforts were appreciated, it is clear that management has failed to maintain basic standards of cleanliness, hygiene, and guest care. Until these serious issues are resolved, I strongly advise potential guests to explore alternative accommodations.
For those seeking accommodations in the vibrant Atlanta area, particularly within the Perimeter Business and Entertainment District, the DoubleTree by Hilton Atlanta Perimeter Dunwoody stands as a notable option within the "Hotels Near Of Me" category. Located directly off the interstate at 4386 Chamblee Dunwoody Rd, Atlanta, GA 30341, USA, this hotel offers a blend of comfort, convenience, and a range of services designed to cater to both business and leisure travelers. You can reach them at (770) 457-6363 or +1 770-457-6363.
The DoubleTree by Hilton Atlanta Perimeter Dunwoody underwent a significant renovation in 2017, aiming to provide a refreshed experience for its guests. The hotel features 250 guest rooms, including king rooms with sofa beds and queen rooms with two queen beds, as well as suites for those desiring more space. These accommodations typically come equipped with amenities such as air conditioning, flat-screen TVs (often 43-inch HD TVs with complimentary HBO), mini-refrigerators, coffee/tea makers, irons/ironing boards, and ergonomic workstations. Complimentary wireless high-speed internet access is available throughout the hotel, including in all guest rooms. Free parking is a significant advantage for guests traveling by car, and ample bus parking is also provided.
The hotel's environment is designed to be welcoming and functional. The lobby area has been noted for its bright and eye-catching design, complemented by a bar with an inviting atmosphere. While the overall appearance is generally considered laid-back, the interior boasts modern lines, soft textures, and warm tones, contributing to a comfortable stay. The exterior, described as brown bricks, suggests a solid and established structure.
Its strategic location is a major highlight. Situated in the Perimeter Business and Entertainment District, it offers easy access to major highways like I-85, GA 400, and I-285, making metro Atlanta attractions and sports arenas easily accessible. It's particularly convenient for business travelers due to its proximity to Fortune 500 companies such as Cox Enterprises, UPS, and General Electric. Furthermore, it is less than two miles from the busy Peachtree Dekalb commercial airport. For shopping and leisure, Perimeter Mall and upscale shops are within a short drive. The hotel also provides a complimentary shuttle service within a 5-mile radius, including to the Perimeter Center and the MARTA station, facilitating exploration without a personal vehicle. Nearby public parks with sports fields, family picnic areas, and hiking trails are also within a mile.
Upon check-in, guests are often greeted with the signature warm DoubleTree chocolate chip cookie, a welcoming gesture that has become a brand staple. The check-in process itself is frequently described as fast and simple, with staff members noted for being polite, professional, and helpful.
Dining options at the DoubleTree by Hilton Atlanta Perimeter Dunwoody include the on-site restaurant, Southern Grove. This restaurant specializes in authentic Southern barbecue with a modern twist, serving breakfast, lunch, and dinner. It also boasts a long list of wines, beers, and cocktails, providing a warm, inviting, and casual dining experience. A convenience market is also available for snacks at any time. Room service is generally offered, though recent information suggests it may currently be unavailable, along with breakfast and on-site restaurant services, so it is advisable to confirm current offerings directly with the hotel.
For recreation and wellness, the hotel features a 24-hour fitness center equipped with Precor equipment, allowing guests to maintain their workout routines. A seasonal outdoor pool provides a refreshing option for swimming and relaxation. While some reviews mention an indoor pool, current information indicates a seasonal outdoor pool.
Business amenities are robust, with a 24-hour business center, conference facilities, and 11 meeting rooms totaling 10,000 to 20,000 square feet of flexible meeting space. The largest space, the Azalea Ballroom, can accommodate up to 700 people theater-style or 400 for banquets, making it suitable for grand wedding receptions, meetings, and other events. The hotel also offers laundry service, dry cleaning, and self-service laundry facilities, along with a gift shop and multilingual staff.
Guest reviews present a mixed but insightful picture. Many guests praise the hotel's convenience, comfortable beds, and the pleasant nature of the front desk staff. The free parking and the warm cookie at check-in are consistently appreciated. Rooms are generally described as clean and comfortable, often exceeding expectations for the price, with necessary toiletries and quiet environments.
However, a significant concern frequently raised in recent reviews pertains to cleanliness and maintenance issues. Guests have reported instances of mold in various areas, including coffee makers, sinks, and wallpaper, attributing it to damp conditions and condensation from the air conditioning. There have also been mentions of overgrown outdoor areas and a neglected gym with dusty equipment. Issues with insufficient or missing towels and inconsistent replenishment of toiletries have also been noted. Some guests have experienced problems with air conditioning functionality, leading to discomfort. While staff efforts to address issues under challenging circumstances are often acknowledged, these recurring maintenance concerns indicate areas where the hotel may need to improve to consistently meet the high standards typically associated with the Hilton brand. Potential guests are advised to consider these varying experiences when making their decision.
As part of the DoubleTree by Hilton brand, the hotel often participates in Hilton Honors loyalty programs, offering potential benefits for frequent travelers. While specific current promotional offers are not detailed in the provided information, hotels in the "Hotels Near Of Me" category frequently offer competitive rates, especially when booked in advance or through loyalty programs. The hotel's value is often cited by guests who found the room quality good for the price paid, particularly given its convenient location and amenities like free parking and the complimentary shuttle. The availability of various room types, including those with mobility and hearing access features, caters to a diverse range of guest needs. Overall, while some guests have noted areas for improvement regarding maintenance, the DoubleTree by Hilton Atlanta Perimeter Dunwoody remains a popular choice for its location, core services, and the welcoming DoubleTree experience.
4386 Chamblee Dunwoody Rd, Atlanta, GA 30341, USA
Get directionsUnacceptable Standards of Cleanliness and Maintenance Our recent stay at the Hilton Hotel in Dunwoody, Atlanta, was deeply disappointing due to glaring neglect of cleanliness and maintenance. Evidence of Neglect: Mold Issues: Inside the coffee maker, we discovered visible green mold, posing a serious health hazard. Mold was also present on the sink in our room and on the wallpaper near the windows, where damp conditions caused algae growth. Such unsanitary conditions are unacceptable and dangerous. Overgrowth Outdoors: The bushes behind the hotel were overgrown, contributing to a poorly maintained appearance. Gym Neglect: The gym was left in a neglected state, with dust-coated equipment and dried sanitizer residue, showing a lack of proper upkeep. Room Conditions: Cleaning Negligence: The quality of room cleaning was subpar. Towels were either missing or insufficient, requiring repeated requests to housekeeping. Basic toiletries like body wash were not readily replenished, leading to multiple unused bottles cluttering the room. Dust Accumulation: The ceiling vent had noticeable dust buildup, which further detracted from the cleanliness of the room. AC and Moisture Issues: The room’s air conditioning system caused excessive condensation on the windows, which soaked the wallpaper and led to visible green algae and mold growth. This is highly concerning and poses a risk to guests’ health. Staff Efforts: Despite these challenges, the staff made commendable efforts under difficult circumstances. The gentleman who checked us in and the lady at the front desk during the day were polite, professional, and helpful. Impact on Hilton’s Brand Image: It is incredibly disappointing to see such low standards at a Hilton property, as this does not reflect the level of quality and reliability typically associated with the Hilton brand. Guests choose Hilton expecting consistent excellence and attention to detail, and these failures erode trust and tarnish the brand’s reputation. Worst Case Possibilities: The presence of mold inside the coffee maker, along with other neglected conditions, could have led to severe health risks. The moisture-related mold and algae growth on the walls further compounded these hazards, making the stay uncomfortable and potentially dangerous. Conclusion: While the staff’s efforts were appreciated, it is clear that management has failed to maintain basic standards of cleanliness, hygiene, and guest care. Until these serious issues are resolved, I strongly advise potential guests to explore alternative accommodations.
Apr 25, 2025 · davies mThe hotel is directly off of the interstate. Check in was fast and simple. Derek was super nice and explained everything in detail. They have a nice bar and restaurant. I didn’t eat there but it was nice. Parking is free which is a huge bonus and you get a warm cookie at check in. The room exceeded my expectations for the price. Nice comfy bed and a refrigerator. The bathroom was nice with all the necessities in the shower. The hotel was nice and quiet. It’s close to many restaurants. Not walking distance close but a quick drive to whatever you want to eat. I am definitely returning.
Feb 10, 2025 · Marjorie ThomasCheck in was a breeze. The room was very nice and clean. We drink a lot of coffee so they were happy to bring extra. If you like the Battery at Atlanta or the Braves, this is literally right next to the stadium. Less than 5 min walk from anything inside the battery which is perfect. Would definitely stay here again.
Feb 23, 2025 · Nick TI have visited this hotel several times from out of town for a collectibles show that is regularly held there. The hotel is a little dated, but the rooms, staff and food and beverage have always been great the times my son and I have visited. My one quibble would be an odd experience I've had a recently. The trade show is held in a big meeting/ballroom on one side of the hotel; for the past few visits, one side of the room is visibly darker than the rest of the room: like hurt your eyes kind of dim. If you are there to buy and/or sell collectible items, getting a good look at them is usually pretty important! The odd thing is, we looked at the ceiling, and a good few of the recessed lights on that side of the room were clearly covered with some kind of tape or dark cloth. It was almost as if they were covered for another event where partial darkness was needed, and then never uncovered. It just feels a touch unprofessional to the vendors who probably paid good money to be at the event to sell their items; and from the customers side, who wants to spend money on a collectible you can't see properly! We travel from a decent distance to stay at the hotel and attend the show through the year. We will really have to reconsider if this doesn't get fixed. Sometimes it's the little things that matter; a maintenance tech could bring in a 10 ft ladder and pull off the tape in 3-4 locations in a matter of minutes. The fact that it's remained there for a while now always make you wonder what other things might be overlooked that aren't as apparent at first glance.
Jan 03, 2025 · Steven GOverall, my stay was great. Although the AC in the room would make a loud noise every so often, the room was clean, comfortable, spacious, and well-appointed. The service was fine (nothing special), and the hotel was well maintained. The location was good and easy to navigate. And the cookies were good. I would recommend this hotel.
Dec 29, 2024 · Ethan Yan
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