Fairfield Inn & Suites New Orleans Metairie ico

Fairfield Inn & Suites New Orleans Metairie

Hotels Near Of MeLouisianaJefferson ParishMetairieSevern Avenue

2710 Severn Ave, Metairie, LA 70002, USA

4.0

Arrived at 4pm in pouring rain to find a local SUV under the covered entry. We had to unload in the rain as did other guest. We came back at 9:30pm from dinner and the SUV was still there. I assume guest are not that important. Then try to watch TV before bed, but the TV didn't work. The night person said we could wait until tomorrow, did move us to a different room at 10:00pm. My wife is trying to work the next morning, but was told the free WiFi was not working. They did offer WiFi for $4.95 a day, but couldn't guarantee it would work. I don't plan to ever stay at a Fairfield again and not sure if even a Marriott property.

Harry Schultz
  • Overview
  • (504) 619-9700
  • www.marriott.com

Fairfield Inn & Suites New Orleans Metairie Introduce

For those of us navigating the vibrant and often bustling New Orleans metropolitan area, finding a hotel that balances convenience, comfort, and essential amenities is always a priority. The Fairfield Inn & Suites New Orleans Metairie aims to provide just that, offering a familiar and reliable experience under the Marriott umbrella. This article is tailored for our Louisiana community, providing a transparent look at what this Metairie hotel offers, helping you decide if it’s the right fit for your next staycation, business trip, or for hosting visiting loved ones.

The Fairfield Inn & Suites New Orleans Metairie is designed to offer a consistent experience with the hallmark amenities expected from the brand. Guests typically appreciate features like the complimentary daily breakfast, which provides a convenient start to the day, and the presence of amenities such as a fitness center and outdoor pool for relaxation and recreation. The hotel’s location is often highlighted as beneficial, offering direct access to major roadways and proximity to local attractions.

However, it's also important to consider recent guest feedback to get a well-rounded view. Some past visitors have reported issues, such as instances where the covered entry was occupied by staff vehicles, causing inconvenience during heavy rain. Technical difficulties with in-room amenities like televisions and Wi-Fi have also been mentioned, leading to frustration, particularly regarding the availability and reliability of free internet. There have also been comments regarding charges for parking. While staff are generally described as friendly, some guests have noted a perceived lack of training in resolving common operational issues. Despite these challenges, the hotel aims to provide a comfortable stay, with features like clean rooms, microwaves, refrigerators, and Smart TVs with streaming capabilities in every room. Understanding these varied experiences can help locals set appropriate expectations and plan their stay accordingly.

Location and Accessibility

The Fairfield Inn & Suites New Orleans Metairie is strategically located at 2710 Severn Ave, Metairie, LA 70002, USA. This address places it in a highly convenient and accessible part of Metairie, making it a practical choice for both leisure and business travelers in our Louisiana community.

Severn Avenue is a well-known thoroughfare that offers direct access to key areas. For those driving, the hotel's proximity to Interstate 10 is a major advantage, allowing for quick connections to downtown New Orleans, Louis Armstrong New Orleans International Airport (MSY), and other surrounding parishes. This ease of access significantly reduces travel time, especially during peak hours.

The hotel is situated near prominent local landmarks and shopping destinations. It's just a short distance from Lakeside Shopping Center, one of the largest and most popular malls in the New Orleans metropolitan area, offering a wide array of retail stores, dining options, and entertainment. Clearview Mall and various local businesses are also easily reachable. While the hotel is in Metairie, it serves as a practical base for exploring New Orleans. Guests can conveniently drive to major attractions like the French Quarter, the Mercedes-Benz Superdome, and the Ernest N. Morial Convention Center, typically within a 15-20 minute drive, depending on traffic. The hotel offers self-parking on site, though it’s important to note that a surcharge of USD 5.25 per day applies for parking, with in/out privileges. Despite the fee, having on-site parking is a convenience for those with personal vehicles.

Services Offered

The Fairfield Inn & Suites New Orleans Metairie provides a range of services designed to offer a comfortable and convenient stay, aligning with the expectations of the Fairfield Inn brand.

  • 24-Hour Front Desk: Available around the clock to assist guests with check-in, check-out, and any inquiries or needs.
  • Complimentary Daily Hot Breakfast: A full American and hot breakfast buffet is served each morning, typically from 6:00 AM to 9:00 AM, including options like omelets, bacon, mini waffles, fresh fruit, Greek yogurt, and sweet breads.
  • Wi-Fi Access: Complimentary Wi-Fi is generally available in all rooms and public areas, although some guests have reported intermittent issues with the free service, with a paid option also available.
  • Self-Parking: On-site uncovered self-parking is available with a daily surcharge (currently $5.25 per day, includes in/out privileges). Wheelchair-accessible and van parking are also available.
  • Outdoor Pool: A refreshing outdoor swimming pool is available for guest use, typically open from 8 AM to 10 PM.
  • 24-Hour Fitness Center: Equipped with various machines, allowing guests to maintain their workout routines at any time.
  • Business Center: Features a computer station with internet access and printing capabilities.
  • Meeting Room: The hotel has over 390 square feet of meeting space in one room, suitable for small gatherings or corporate meetings.
  • Laundry Facilities: Self-serve laundry facilities are available for guest convenience.
  • Dry Cleaning Service: Provided for guests who need professional laundry services.
  • Luggage Storage: Available for early arrivals or late departures.
  • ATM/Banking Services: For easy access to cash.
  • Housekeeping: Daily housekeeping is provided.
  • In-Room Amenities: Each room includes a 55-inch LCD TV with premium channels and Netflix, a microwave, refrigerator, coffee/tea maker, hairdryer, iron/ironing board, and a laptop-compatible safe.
  • Smoke-Free Property: The entire hotel is non-smoking.
  • Accessibility Features: The hotel offers accessible rooms and features, including roll-in showers in some rooms, accessible parking, and lifts.
  • Digital Check-In and Mobile Key: For a streamlined arrival experience through the Marriott Bonvoy app.

Features / Highlights

The Fairfield Inn & Suites New Orleans Metairie boasts several key features and highlights that contribute to its overall guest experience.

  • Complimentary Hot Breakfast: A significant value-add, offering a diverse array of hot and cold options to start the day, often praised for its quality.
  • Prime Metairie Location: Provides excellent access to I-10, the airport, and major shopping centers like Lakeside Mall, making it convenient for both business and leisure activities in the New Orleans area.
  • Outdoor Pool: A refreshing amenity for relaxation and leisure, especially appealing during warmer Louisiana months.
  • Modern Room Amenities: Each room is equipped with a 55-inch LCD TV with streaming capabilities (Netflix, Hulu), a microwave, and a refrigerator, offering conveniences often found in more expensive accommodations.
  • 24-Hour Fitness Center: Allows guests to maintain their exercise regimen regardless of their schedule.
  • On-Site Self-Parking: Though there's a daily surcharge, the availability of on-site parking is a significant convenience in this area.
  • Commitment to Cleanliness: The hotel adheres to Marriott’s “Commitment to Clean” protocols, aiming for high standards of hygiene and safety.
  • Guest Room Comforts: Rooms include blackout curtains for a restful sleep, private bathrooms with free toiletries, and climate-controlled air conditioning.
  • Marriott Bonvoy Program: Being part of the Marriott family, guests can earn and redeem Marriott Bonvoy points for their stays.
  • Family and Business Friendly: With spacious rooms, including suites with sofa beds, and business amenities like a business center and meeting space, it caters to various traveler types.

Promotions or Special Offers

As a Marriott Bonvoy property, the Fairfield Inn & Suites New Orleans Metairie regularly participates in various promotions and special offers from Marriott. While specific deals can fluctuate based on the season, demand, and Marriott's global campaigns, it's always recommended to check the official Marriott Bonvoy website or contact the hotel directly for the most current information.

Common types of promotions and special offers you might find include:

  • Marriott Bonvoy Member Rates: Members typically receive the lowest available rates, complimentary in-room internet access, and earn points on their stays that can be redeemed for free nights, exclusive experiences, and more.
  • Seasonal Packages: Look for special deals tied to holidays, local New Orleans events (like Mardi Gras or Jazz Fest), or specific travel periods that might include bundled amenities.
  • Longer Stay Offers: Since Fairfield Inn is often favored for more extended trips, there may be special rates or discounts for booking stays of a certain duration (e.g., 3+ nights or 5+ nights).
  • AAA/AARP Member Discounts: Eligible members can often secure discounted rates.
  • Government & Military Rates: Special pricing is typically offered for qualified government employees and military personnel.
  • "Stay for Breakfast" Packages: Although breakfast is usually complimentary, sometimes enhanced breakfast or dining credits might be part of a package.
  • Bonus Point Offers: Promotions that allow guests to earn extra Marriott Bonvoy points on their stays.

To ensure you secure the best possible deal for your visit to the Fairfield Inn & Suites New Orleans Metairie, it is highly advisable to visit the official Marriott website or call the hotel directly at (504) 619-9700 and inquire about their current promotions.

Contact Information

For reservations, inquiries, or any further information regarding your stay at the Fairfield Inn & Suites New Orleans Metairie, please use the following contact details:

Address: 2710 Severn Ave, Metairie, LA 70002, USA

Phone: (504) 619-9700

Mobile Phone: +1 504-619-9700

Conclusion: Why this place is suitable for locals

For us, the residents of Louisiana, the Fairfield Inn & Suites New Orleans Metairie offers a distinctly suitable option for several common scenarios. Its location in Metairie is a key advantage; it's conveniently situated on Severn Avenue, providing straightforward access to I-10, which means easier commutes to downtown New Orleans attractions without the direct urban congestion. For those of us attending events, visiting family, or needing a local base for business, this accessibility is invaluable.

While there’s a nominal fee for parking, the availability of on-site self-parking is a convenience that many locals appreciate, especially when compared to the challenges of finding parking in the city center. The complimentary hot breakfast is another significant perk, offering a hassle-free start to your day and saving money that can be put towards enjoying local cuisine or experiences. For families, the inclusion of microwaves and refrigerators in every room is a practical feature, allowing for snack storage or reheating leftovers from our fantastic local restaurants.

Despite some past guest experiences with minor operational issues, the hotel's affiliation with Marriott suggests a standard of quality and service that most locals are familiar with and can generally rely on. It serves as a good middle-ground option: more amenities than a budget motel, but often more affordable and accessible than downtown luxury hotels. Whether you're planning a weekend getaway without leaving the metro area, hosting out-of-town visitors who want to be close to shopping and dining, or need a comfortable spot for a short business trip, the Fairfield Inn & Suites New Orleans Metairie presents a practical and reliable choice right here in our community.

Fairfield Inn & Suites New Orleans Metairie Photos

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Fairfield Inn & Suites New Orleans Metairie Location & Map

2710 Severn Ave, Metairie, LA 70002, USA

Reviews

Arrived at 4pm in pouring rain to find a local SUV under the covered entry. We had to unload in the rain as did other guest. We came back at 9:30pm from dinner and the SUV was still there. I assume guest are not that important. Then try to watch TV before bed, but the TV didn't work. The night person said we could wait until tomorrow, did move us to a different room at 10:00pm. My wife is trying to work the next morning, but was told the free WiFi was not working. They did offer WiFi for $4.95 a day, but couldn't guarantee it would work. I don't plan to ever stay at a Fairfield again and not sure if even a Marriott property.

May 10, 2025 · Harry Schultz

Our stay was plagued with issues. 1. Staff parked under awning during downpour and for 5 hours guests unloaded in the rain. 2. TV remote did not work. Night auditor did not know how to program it. Offered nothing until we asked what the options were. This led to a 9pm room change after unpacking. 3. Free Wi-Fi did not work. Weekend day staff said it should work but did not know how to reset router. Told us we could pay 4.95/day for paid wi-fi. No guarantee that worked either. My hotspot didn't work either ... Coincidence??? It worked on the drive in ... 4. Pay to park in your own lot??? Not a fan ... But the staff was friendly, though largely untrained in what seems like daily operational issues.

May 10, 2025 · Michelle Schultz

Normally a solid 4 star property, but they charge for extra to park in their own parking lot with no security. None of the other hotels in the area do this. There is also plenty of street parking available surrounding the hotel. I don’t recommend supporting businesses that take the Ticketmaster approach to pricing.

Mar 23, 2025 · Never Cheddar Tear

This is not a family friendly hotel. These are not really suites. It’s just a small room with a sofa next to a king bed. There’s no separation. The sofa bed is awful, is just a thin foam on top of springs. I wouldn’t let my dog sleep in one of these, let alone my child . We checked out after the first night and headed to a true suite in another hotel. Staff was nice and locations is right next to Whole Foods so that was plus

Jan 04, 2025 · Ma. Teresa Santana

Couldn't have asked for a better place to stay while in NOLA. Everything was clean. The staff was friendly. The location felt safe. All around great hotel stay and will return next time we're in NOLA.

Jan 02, 2025 · Kristin Bjornsen

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