Hotels Near Of MePennsylvaniaMonroe CountyDelaware Water GapBroad Street
101 Broad St Building B, Delaware Water Gap, PA 18327, USA
Went to this hotel with my service dog and said they will refund the dog fee after stay. It's been over 20 days and still no refund. I gave them a call today and they said that my dog ripped up the covers. My dog did no such things as I have pictures of the whole room and covers before checking out and everything was fine. They will take your money. They keep the indoor pool water cold so people don't use it. The rooms smell like piss. They just want your money. I stayed there with 2 kids and 1 day there's was someone drunk banging on my door and I called the front and they didn't even bother coming to check, all they did was check the cameras at the time I called and said there's nobody at your door. They did not try to follow up or try to check with their own eyes. ALL THEY CARE ABOUT IS MONEY. THIS HOTEL IS TRASH DO NOT RECOMMEND TO ANYBODY.
When searching for "Hotels Near Of Me" in the Delaware Water Gap, Pennsylvania area, the Fairmount Inn & Suites - Stroudsburg often appears as a budget-conscious option. Located at 101 Broad St Building B, Delaware Water Gap, PA 18327, USA, this hotel aims to provide accessible accommodation for various travelers, including families, those with pets, and individuals exploring the Poconos region. For direct inquiries, you can reach them at (570) 476-0000 or via mobile at +1 570-476-0000.
The Fairmount Inn & Suites - Stroudsburg is a property that, based on various online reviews, appears to be in a transitional phase or operating with a focus on affordability. It’s positioned as a hotel that provides essential lodging services and amenities at a competitive price point. While it might not match the polish of higher-end establishments, it strives to offer functional accommodations. For travelers whose primary criteria are a place to sleep with basic comforts, and who are operating within a strict budget, this hotel might be considered.
The environment of the Fairmount Inn & Suites - Stroudsburg receives mixed feedback. Some reviews indicate that the "lobby and hallways look like you’re in the projects, ie the 1970s," with mentions of "cracked glass in the entrance of the side doors" and "old mesh plaster walls from the early 1900s." This suggests that certain areas of the hotel may appear dated or show signs of wear. However, other reviews mention that rooms are "clean" and some also state that the hotel is undergoing renovations, indicating ongoing efforts to improve its appearance and functionality. The hotel is situated in Delaware Water Gap, offering proximity to various Poconos attractions and outdoor activities, which is a positive aspect of its location. The building's age and ongoing improvements suggest an evolving environment rather than a consistently polished one. It also features a garden and picnic area for guest use, offering outdoor spaces.
The services provided at Fairmount Inn & Suites - Stroudsburg cover basic hospitality needs. It operates a 24-hour front desk, ensuring that guests can check in or seek assistance at any time. The hotel offers complimentary Wi-Fi, which is a crucial service for most modern travelers. There are laundry facilities available for guests, which is a convenient amenity, especially for longer stays. The hotel is also pet-friendly, allowing pets for an extra charge and deposit, and explicitly stating that service animals are welcome and exempt from fees, though pets cannot be left unattended. In terms of guest support, some reviews highlight "helpful staff" and a responsive front desk, indicating that efforts are made to address concerns, such as room issues or even perceived security concerns. While there are instances of complaints regarding follow-up on issues like a drunk person banging on a door, the hotel management has, in other instances, taken steps like crediting stays when significant problems occurred, implying a degree of responsiveness to guest dissatisfaction.
The features of the Fairmount Inn & Suites - Stroudsburg are designed to provide a comprehensive, albeit budget-oriented, stay. Each room typically includes a microwave, refrigerator, and LED television, offering conveniences for storing food and entertainment. The hotel also offers an indoor pool, providing a recreational option for guests, although one review stated the water was "cold so people don't use it." There is an on-site restaurant and a bar/lounge, which can be convenient for meals and drinks without leaving the property. For active guests, a fitness center is available. Additionally, the hotel has conference space and meeting rooms, indicating its capacity to host events or business gatherings. Rooms are also noted to have separate sitting areas and air conditioning. While some amenities may not be in optimal condition, the availability of these features is a key aspect of the hotel's offering. Important practical features include free self-parking and amenities like an ATM/banking service. Rooms come with basic comforts such as comfortable beds and good water pressure with hot water, which are fundamental to a satisfactory hotel stay. However, it's important to note that the hotel does not have elevators, which could be a consideration for guests with mobility challenges or heavy luggage.
Promotional information for Fairmount Inn & Suites - Stroudsburg often emphasizes its affordability and range of amenities, appealing to travelers looking for good value. It highlights its location near popular Poconos attractions like Shawnee Mountain Ski Area, Delaware Water Gap National Recreation Area, and even theme parks like Camelback Mountain Waterpark. The hotel's pet-friendly policy is a significant promotional point for guests traveling with animals. While some reviews are critical, expressing concerns about cleanliness, maintenance, and handling of certain situations, the hotel's presence of an indoor pool, restaurant, bar, and conference facilities are actively promoted to draw guests. The promise of "comfortable beds" and "good water pressure with hot water" are basic but crucial aspects that the hotel can genuinely promote. The hotel's website or booking platforms often showcase positive aggregate scores for staff and service, despite individual negative experiences, suggesting that many guests do find the staff helpful. The hotel's response to negative feedback, acknowledging issues and stating efforts for improvement, indicates a desire to address concerns and improve the guest experience, which can be a form of soft promotion, showing a commitment to guests. The goal for promotion would be to attract guests who prioritize a cost-effective stay with a range of accessible amenities, and who are willing to overlook potential imperfections for the sake of value and convenience in the "Hotels Near Of Me" category.
In conclusion, the Fairmount Inn & Suites - Stroudsburg serves as a budget-conscious option within the "Hotels Near Of Me" category in Delaware Water Gap, PA. It provides essential services like a 24-hour front desk, free Wi-Fi, and laundry facilities, along with a range of features including an indoor pool, on-site dining, and pet-friendly accommodations. While some aspects of its environment may appear aged and there have been notable complaints regarding maintenance and guest relations, the hotel aims to offer value for money, with comfortable beds and hot water consistently praised. Travelers considering this hotel should manage their expectations, prioritizing affordability and basic amenities over luxury, and potentially inquiring about ongoing renovations or specific room conditions. Its convenient location near Poconos attractions remains a strong point for its target audience.
101 Broad St Building B, Delaware Water Gap, PA 18327, USA
Get directionsWent to this hotel with my service dog and said they will refund the dog fee after stay. It's been over 20 days and still no refund. I gave them a call today and they said that my dog ripped up the covers. My dog did no such things as I have pictures of the whole room and covers before checking out and everything was fine. They will take your money. They keep the indoor pool water cold so people don't use it. The rooms smell like piss. They just want your money. I stayed there with 2 kids and 1 day there's was someone drunk banging on my door and I called the front and they didn't even bother coming to check, all they did was check the cameras at the time I called and said there's nobody at your door. They did not try to follow up or try to check with their own eyes. ALL THEY CARE ABOUT IS MONEY. THIS HOTEL IS TRASH DO NOT RECOMMEND TO ANYBODY.
Mar 28, 2025 · Marie PerezThis hotel hotel does not look like the photos. The lobby and hallways look like you’re in the projects, ie the 1970s. The glass was cracked in the entrance of the side doors and the locks are old. The walls were old mesh plaster from the early 1900s. The fridge in the bedroom made a loud sound and had to unplug it. Then the handle of the shower fell off. One good thing about the rooms, the beds were comfortable and the water pressure was good with hot water. There is no continental breakfast. Wait until this hotel is completely renovated or they made changes based on this review.
Apr 20, 2025 · Alicia AdrienneWe had a terrible experience staying in this hotel. The walls are so thin that I could hear everything from the next room 100% clear. Unfortunately, the guests next door were yelling, screaming, fighting, and even breaking bottles. It felt really sketchy and unsafe. We did not feel comfortable staying in this hotel at all. The management needs to take security and noise issues seriously. I would not recommend this place to anyone looking for a safe and peaceful stay.
Feb 18, 2025 · Tony CAbsolutely disgusting! Pictures does not look like the rooms at all! Whole hotel smelled of smoke. Went to my room and saw, cigarette burns all pver the bed, mold in bathroom and tub, stains all over the floor, nasty old paint on walls. Upon seeing this, (i was only in the room maybe 10 mins) I took my bags to my car and went to the front to ask for a refund. They informed me that they would refund 2 of the 3 nights i booked bc i went into the room (for 10 mins mind you!) This place is absolutely disgusting and ridiculous! Not to mention all the crackheads staying here! They will rob you! DO NOT BOOK A ROOM HERE!
May 08, 2025 · sean hedrickStayed here on New Years. Nice hotel and all the staff were lovely. Bed was comfortable and the room was very clean. Location is coinvent as well. Only downfall was that the rooms are not very sound proof. We could hear everything next door/in the hall way. Likely only as loud as it was due to the time of year though. Would definitely stay here again!
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