Highlands Resort

Hotels Near Of MeArizonaMaricopa CountyPhoenixDesert Ridge WestNorth Tatum Boulevard

20830 N Tatum Blvd, Phoenix, AZ 85050, USA

3.0

My girlfriend and I got one of those time share calls, and even through we were no interest in a time share decided to go and check it out. (mainly for the free gift) We were blown away by the friendliness of the staff and of the new ways that time shares work. We ended up going with a small package and they did not try to up sell or pressure us into anything it was great.

Adam Ward
  • Overview
  • (909) 351-8997

Highlands Resort Introduce

Hello, fellow Arizonans! Are you looking for the perfect escape right here in our beautiful state? Sometimes, the best getaways are the ones close to home, offering all the relaxation and fun without the hassle of long-distance travel. We're excited to introduce you to Highlands Resort, a fantastic destination nestled right here in Phoenix, providing a wonderful opportunity for a local staycation or a convenient base for exploring our vibrant city and beyond.

Highlands Resort offers a welcoming and comfortable environment, designed to help you unwind and create lasting memories. While it's important to note that Highlands Resort at 20830 N Tatum Blvd, Phoenix, AZ 85050 appears to be primarily focused on vacation ownership or timeshare presentations, it does provide resort-style amenities and accommodations that are available for stays. This means you can often enjoy the benefits of a resort experience, including comfortable lodging and various facilities, even if you are not interested in the ownership aspect. The overall atmosphere aims to be friendly and accommodating, with staff dedicated to making your visit enjoyable.

It's a place where you can truly relax by the pool, engage in a friendly game, or simply enjoy the peace and quiet of the desert surroundings. The resort understands the value of a local escape, providing a refreshing change of scenery and a host of activities that cater to both individuals and families. For those living in Arizona, having such a well-equipped resort conveniently located makes it an appealing option for quick retreats or longer holiday breaks without the complexities of cross-country travel. It embodies the essence of a tranquil getaway, allowing you to disconnect from daily routines and reconnect with yourself or your loved ones in a comfortable and engaging setting.

Highlands Resort is strategically located at 20830 N Tatum Blvd, Phoenix, AZ 85050, USA. This North Phoenix address places it within easy reach for many residents across the greater Phoenix metropolitan area, making it an incredibly accessible choice for a local getaway. Situated with good access to major roadways like the Loop 101 Pima Freeway, reaching the resort from various parts of Phoenix, Scottsdale, or Glendale is straightforward and convenient.

The location in North Phoenix means guests have quick access to a myriad of local attractions and amenities. The Desert Ridge area, known for its extensive shopping, dining, and entertainment options, is just a short drive away. This proximity allows guests to enjoy the tranquility of the resort while still having the option to explore vibrant local hotspots, catch a movie, or indulge in a diverse culinary scene. For those arriving from other parts of Arizona, like Tucson or Flagstaff, the North Phoenix location provides a practical arrival point, bypassing much of the city's denser traffic.

While public transportation might not directly serve the resort's immediate vicinity, ample free self-parking is available on-site, ensuring a hassle-free experience for guests arriving by car. The resort's design and location are geared towards providing a peaceful retreat that is nonetheless well-connected to the broader Phoenix experience, making it an ideal choice for Arizonans looking for convenience coupled with a resort atmosphere. The blend of serene surroundings and urban accessibility truly enhances its appeal as a top local destination.

Highlands Resort offers a range of services and amenities designed to ensure a comfortable and enjoyable stay for all guests.

Services Offered:

  • Outdoor Swimming Pool: A refreshing outdoor pool, often heated for comfort, perfect for lounging or a leisurely swim.
  • Hot Tubs: Two inviting hot tubs provide a relaxing experience after a day of activities.
  • Fitness Center: A well-equipped gym with modern exercise facilities for guests to maintain their workout routines.
  • Children's Play Area: An outdoor playground for younger guests, ensuring family-friendly fun.
  • Game Room: Featuring various games like arcade machines and table tennis for entertainment.
  • Free WiFi: Complimentary wireless internet access available in public areas and in-room.
  • Free Self-Parking: Convenient and free on-site parking for guests.
  • 24-Hour Front Desk: Assistance available around the clock for any guest needs or inquiries.
  • Housekeeping: Available upon request to maintain cleanliness and comfort during your stay.
  • Concierge Services: Staff available to provide local recommendations and assistance with planning activities.
  • BBQ Grills and Picnic Area: Outdoor spaces equipped for guests to enjoy grilling and al fresco dining.
  • Laundry Facilities: On-site laundry options for guest convenience.
  • Business Center: Facilities available for business needs, including computer stations.
  • Accessible Features: Limited accessibility features for guests with disabilities, including wheelchair-accessible parking and registration.

Highlands Resort boasts several key features and highlights that contribute to its appeal as a relaxing and enjoyable destination for Arizonans.

Features / Highlights:

  • Comfortable Studio and Suite Accommodations: Units often include kitchenettes with full-sized refrigerators, microwaves, and essential cookware, providing a home-away-from-home feel. Some units also feature separate living areas and patios/balconies.
  • Golf Course Proximity: The resort is ideally situated overlooking a golf course, offering picturesque views and easy access for golf enthusiasts.
  • Heated Outdoor Pool and Hot Tubs: The ability to enjoy the pools year-round, even during cooler months, is a significant draw for relaxation and recreation.
  • Family-Friendly Amenities: With a dedicated children's play area, game room, and family-oriented accommodations, the resort caters well to guests traveling with children.
  • Desert Setting: The surrounding natural landscape provides a peaceful and scenic backdrop, offering a true Arizona experience.
  • Convenient Access to Verde Valley Attractions: While located in Phoenix, the resort is within a reasonable drive to popular Verde Valley destinations like Sedona, Cottonwood, and Jerome, allowing for day trips to explore wineries, scenic trails, and unique towns.
  • Well-Equipped Kitchenettes: The inclusion of kitchenettes in many units provides guests with the flexibility to prepare their own meals, which can be particularly convenient for longer stays or families.
  • Focus on Relaxation: The overall ambiance is geared towards a quiet and relaxing experience, perfect for unwinding from the hustle and bustle of daily life.
  • Friendly and Helpful Staff: Customer reviews frequently mention the welcoming and accommodating nature of the resort's staff, enhancing the overall guest experience.

As a resort primarily involved in vacation ownership, Highlands Resort's "promotions and special offers" often revolve around introductory offers to experience the property and learn about their ownership programs. While direct booking promotions like "third night free" or "resort credits" for general public stays might not be as widely advertised as at traditional hotels, there are still ways for locals to potentially benefit.

Here’s what you might typically find or should inquire about:

  • Discovery Packages: These are often offered to prospective vacation owners and can include deeply discounted stays in exchange for attending a presentation. Even if you're not interested in ownership, these can be a way to experience the resort's amenities at a reduced cost. Be aware that these often come with specific eligibility requirements and a time commitment for the presentation.
  • Seasonal Rates for Direct Bookings: While not always heavily promoted, the resort may offer competitive rates for direct bookings during off-peak seasons or for certain events. It's always a good idea to check their official website or call them directly for current availability and pricing.
  • Referral Programs: If you know someone who is a current owner or has previously engaged with the resort, they might have access to referral programs that could offer benefits for new guests.
  • Online Travel Agency Deals: Occasionally, the resort might list limited-time deals on popular online travel agency websites. These can sometimes offer attractive rates for standard room types.

It is crucial to understand the nature of any offer, especially those tied to timeshare presentations, to ensure it aligns with your expectations. Always clarify what is included, any obligations, and the cancellation policy before booking. For the most accurate and up-to-date information on any promotions or special offers, directly contacting Highlands Resort at their provided phone numbers is highly recommended.

For direct inquiries, reservations, or to learn more about Highlands Resort, please use the following contact information:

Address: 20830 N Tatum Blvd, Phoenix, AZ 85050, USA

Phone: (909) 351-8997

Mobile Phone: +1 909-351-8997

It is always recommended to visit their official website for the most current information regarding bookings, services, and any specific offers.

For us Arizonans, Highlands Resort represents a fantastic option for a convenient and relaxing getaway right in our own backyard. Its location in North Phoenix ensures easy access from across the Valley, meaning you can transition from your daily routine to a peaceful resort experience with minimal travel time. This makes it ideal for weekend escapes, school breaks, or simply when you need a quick change of scenery without the hassle of a long journey.

The resort's amenities, from the inviting outdoor pool and hot tubs to the family-friendly game room and well-equipped kitchenettes, cater to a diverse range of needs and preferences. Whether you’re looking to unwind by the water, engage in some friendly competition, or simply enjoy a comfortable retreat with the option to prepare your own meals, Highlands Resort offers a balanced experience. The proximity to the Verde Valley also adds an extra layer of appeal, allowing locals to easily explore some of Arizona's most beautiful natural and cultural attractions, such as Sedona's red rocks or Cottonwood's charming downtown.

Furthermore, while some interactions at the resort may involve information about vacation ownership, the core offering of a comfortable stay with resort amenities remains. For those who understand this dynamic, it can provide an opportunity to enjoy a quality resort experience. Choosing Highlands Resort for your next staycation or short break supports local hospitality and offers a refreshing break from the everyday, proving that you don't always need to travel far to find your perfect oasis.

Highlands Resort Location & Map

20830 N Tatum Blvd, Phoenix, AZ 85050, USA

Reviews

My girlfriend and I got one of those time share calls, and even through we were no interest in a time share decided to go and check it out. (mainly for the free gift) We were blown away by the friendliness of the staff and of the new ways that time shares work. We ended up going with a small package and they did not try to up sell or pressure us into anything it was great.

Apr 26, 2017 · Adam Ward

I understand what it is they are doing and this is not for everyone. IF you get invited to hear them speak understand what they offer is a one time shot... and the price is steep. They are all about a rush job with a lot of scribbling on paper to confuse you. Then you will get the silent treatment and 2 more offers before you leave. Eat before you go too... you will be burning a lot of energy trying to leave here.

May 13, 2018 · mike bravo

DO NOT WASTE YOUR TIME! I did there presentation December 14, 2017, they were offering 2 free airline tickets to anywhere in the country with no black out dates minus Holidays. When I went to book my reservations they charge $150.00 fee that will be reimbursed when you flight is scheduled. Good luck with that, they make you choose 3 different dates and the destination online. When I received no confirmation after 3 weeks, I called and waited 45 minutes for them to tell me there was no availability to New York in March, May or October. NONE of the dates I had chosen are Holidays. I explained that it was stated, no black out dates except holidays and they said it was based on availability. So I then asked what dates were available and they told me they couldn't do that. So now am I not only out my time I am also out $150.00.

Feb 16, 2018 · Kelli Aguirre

**SCAM** Just filed a bank claim to try recoup my costs for services and goods not delivered. Paid the down, monthly and then the annual fee, then the fee to exchange, then a guest fee to save $20 from the hotel's own website. Add up the down of $1000 and $120 monthly and the annual fee of $480, I'm over $2480 for a $320 week in San Diego. And the points I'd used couldn't be cancelled last minute even though I'd bought it within 7 days. Terrible customer service. Bounced 3-5 times each call between them and RCI. No one wants to help. Closed weekends and evenings. If I'd purchased directly from the hotel, again, I could have called them 24/7. Email asking me to call three days later was the final straw. Never given my official member number, after more phone calls I received two, neither taken by either company willingly. Never received a deed, title, packet of ownership, etc. Thought I'd actually invested in time and fun with my children, instead, feel taken advantage of and robbed a real vacation that would have felt worth spending $2100 extra. My mom has jumped ship too. Needing points to actually use anything, she was up to $1240/mo and $4600/yr in fees plus the fee to buy the actual week. Even with vacationing 1/2 quick getaways if possible each month, they were still not using almost $19,000 in vacations. Scam!

Jul 02, 2019 · Nicole Paige

We went there for a time share type of presentation. We went in figuring we would not buy, but we like to travel so let's see if this makes sense. They don't call it "time share" now, but I don't know what to call it. Michael and his wife were friendly. Because of the way things were set up with the system now it seemed like something we might be interested in even though there were other reasons I went in thinking I wouldn't be, but we never spend that kind of money without looking into the company and just what we are agreeing to. When we said no to Micheal because we would need to look into it (the truth) he accepted that and quickly ended. Then the "exit manager" saw us. He was insulting, saying we would go against our values for the right price and he wouldn't let up. When we left we gave our thoughts to the woman at the front desk. She says she has heard similar complaints before.

May 07, 2018 · Patty

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