La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center

Howdy, fellow Texans! When planning a visit to San Antonio, especially if you're heading to an event at the Frost Bank Center (formerly AT&T Center), or just passing through the east side of the city, finding a convenient and affordable place to stay is key. The La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center, located at 6111 IH-10 E, San Antonio, TX 78219, is a hotel that often comes up in searches for its location and brand recognition.

La Quinta Inn & Suites, a part of the Wyndham family of hotels, is generally known for offering comfortable and consistent lodging with a focus on value. Many travelers appreciate their commitment to providing essential amenities like complimentary breakfast and free Wi-Fi, making them a popular choice for both leisure and business travelers seeking a straightforward, reliable stay.

However, like any hotel, individual guest experiences can vary. We want to give you a complete and factual picture of what you might encounter at this specific La Quinta Inn & Suites. While brand standards aim for consistency, local management and individual circumstances can significantly influence a stay. We've gathered insights from real customer reviews to help you set your expectations.

One guest shared a very positive experience: "Stayed here during a work trip—great experience! The rooms were clean and comfortable, and the staff went out of their way to assist with early check-in and local info. Will definitely stay again when in the area for business." This review highlights key positives: cleanliness, comfort, and helpful staff, which are all highly desirable attributes for any traveler, especially those on a work trip who value efficiency and a good night's rest.

Conversely, another review details a deeply concerning and "absolutely disgusting and unprofessional experience." This guest reported finding cockroaches in their room and a significant lack of urgency or apology from the staff when notified. They also faced difficulties in being relocated and securing a promised partial refund, with the manager reportedly being unavailable for follow-up. This review starkly highlights major issues with cleanliness, customer service, and accountability. The guest concluded, "I would never stay here again and strongly recommend that others avoid this place unless you want to risk bringing home pests and wasting your money."

This divergence in experiences means that Texans considering a stay at the La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center should be aware that while a comfortable and positive stay is possible, there is also a significant risk of encountering serious issues. It's crucial to weigh these potential outcomes when making your booking decision, especially if cleanliness and responsive customer service are high priorities for your trip.

The La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center is strategically located at 6111 IH-10 E, San Antonio, TX 78219, USA. This address places it directly alongside Interstate 10 East, a major artery that traverses San Antonio and connects to other significant highways.

For Texans, this location is incredibly convenient for several reasons. Its immediate proximity to IH-10 provides effortless access for those traveling by car, whether you're coming from Houston, traveling further west into San Antonio, or heading north or south via connecting interstates like I-35 or I-37. This means less time navigating city streets and more time getting to your destination.

A significant draw of this hotel's location is its close proximity to the Frost Bank Center, formerly known as the AT&T Center. This venue is a major hub for sports events (home of the San Antonio Spurs), concerts, and other large-scale entertainment. For Texans attending events there, being just a short drive away (often minutes, depending on traffic around event times) is a considerable advantage, saving on travel time and potentially ride-share costs or parking hassles at the venue.

Beyond the Frost Bank Center, the hotel's location on I-10 East also offers relatively easy access to downtown San Antonio's popular attractions like the River Walk, the Alamo, and the Alamodome, typically within a 15-20 minute drive. For business travelers, being on a major interstate can also be beneficial for reaching various business parks and industrial areas on the east side of the city. The surrounding area comprises a mix of commercial businesses, including restaurants, gas stations, and shopping centers, providing convenient options for dining and necessities without needing to venture far from the hotel. The availability of free on-site parking is also a standard and welcome amenity for Texans traveling with their vehicles.

La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center generally offers a range of services designed to provide a comfortable and convenient stay for its guests, consistent with the La Quinta brand's offerings.

• Complimentary Bright Side Breakfast®: A signature La Quinta amenity, offering a free self-serve breakfast that typically includes waffles, hot and cold cereals, bread, fruit, and coffee.
• Free High-Speed Wi-Fi: Guests can expect complimentary wireless internet access in all rooms and public areas, with reported speeds of 50+ Mbps.
• 24-Hour Front Desk: The hotel usually maintains a 24-hour reception desk to assist with check-in, check-out, and any guest inquiries.
• Outdoor Swimming Pool: A seasonal outdoor pool is typically available for guests to relax and cool off, often with pool umbrellas.
• Fitness Center: A 24-hour on-site gym is usually provided, allowing guests to maintain their workout routines.
• Pet-Friendly Accommodation: La Quinta is well-known for being pet-friendly, allowing guests to bring dogs and cats for an extra charge, often with specific room restrictions. Service animals are exempt from fees.
• Free Self-Parking: Ample free parking is available on-site for guests.
• In-Room Amenities: Rooms typically feature pillow-top mattresses, 42-inch flat-screen TVs with premium channels, refrigerators, microwaves, coffee/tea makers, desks, iron/ironing boards, and free toiletries in private bathrooms.
• Daily Housekeeping: Rooms are generally serviced daily.
• Business Center: A business center with a computer station is usually available for guest use.
• Laundry Facilities: Self-service laundry facilities are often provided for guest convenience.
• Convenience Store: A small corner or local shop for snacks and forgotten essentials might be on-site.

It is important to note that while these are the advertised and typical services for this brand and property, the provided negative customer review indicates a significant failure in the execution of some of these services, particularly regarding cleanliness and possibly responsiveness from staff regarding issues.

The La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center aims to offer several features and highlights that appeal to travelers, particularly Texans looking for a value-driven stay with practical amenities.

• Proximity to Frost Bank Center: This is a major highlight, offering unparalleled convenience for attending concerts, Spurs games, or other events at the arena, often just a short drive away.
• Complimentary Bright Side Breakfast®: Starting your day with a free breakfast, including options like waffles and hot items, is a significant value-add that saves time and money.
• Pet-Friendly Policy: For Texans traveling with their beloved pets, the hotel's welcoming pet policy (with applicable fees) is a standout feature, making it easier to travel with furry family members.
• Easy Highway Access: Located directly on I-10 E, the hotel provides excellent access to major interstates, simplifying travel around San Antonio and beyond.
• Free Parking: The availability of free on-site parking eliminates concerns about additional costs or finding parking, which is a big plus in a city like San Antonio.
• Free Wi-Fi: High-speed internet access throughout the property ensures guests can stay connected for work or leisure.
• Comfortable Bedding: La Quinta often emphasizes its pillow-top mattresses, aiming to provide a restful night's sleep.
• Essential In-Room Conveniences: The presence of microwaves, refrigerators, and coffee makers in rooms adds a layer of convenience for guests, especially for those on longer stays or who prefer to prepare simple meals or snacks.

It is crucial, however, to acknowledge that the reported severe cleanliness issues and customer service lapses by one guest directly challenge the consistent delivery of these intended highlights. While the potential for a good value stay with these features exists, guests should be mindful of the variable experiences reported.

As a Wyndham Hotels & Resorts brand, La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center participates in various promotions and special offers commonly available across the Wyndham portfolio. These promotions are designed to attract different types of travelers and provide added value.

Common promotions and discounts often include:

• Wyndham Rewards Member Rates: Guests who are members of the free Wyndham Rewards loyalty program can typically access exclusive lower rates, often saving 5% or more on bookings. Membership also earns points for future free nights or other rewards.
• "Stay Longer & Save" Deals: Promotions for extended stays are common, with discounts often increasing for two, three, or more consecutive nights. For example, members might save 10% on 1 night, 15% on 2 nights, and 20% on 3+ nights.
• Advance Purchase / Pay Now & Save: Booking and paying for a non-refundable stay in advance (e.g., 7 days or more) can often secure a discounted rate.
• AAA/CAA Member Discounts: Members of these automobile associations frequently receive a percentage off the standard room rates.
• Senior (AARP) Discounts: Special rates are often available for seniors and AARP members, usually offering a percentage off or enhanced benefits.
• Military & Government Rates: Given San Antonio's strong military presence, this La Quinta location is very likely to offer discounted rates for active duty military, veterans, and government employees.
• Group Discounts: For those booking 10 or more rooms, contacting the hotel directly can usually lead to special group rates.
• Wyndham Rewards Bonus Point Offers: Seasonal promotions might offer bonus Wyndham Rewards points for qualifying stays, accelerating the earning of free nights.

These promotions are generally available when booking directly through the Wyndham Hotels & Resorts website or by calling the hotel. It is always recommended for Texans to check the official La Quinta or Wyndham websites for the most current promotions before booking, as offers can change frequently.

To get in touch with the La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center for reservations, inquiries, or to discuss any specific needs for your stay, you can use the following contact details:

Address: 6111 IH-10 E, San Antonio, TX 78219, USA

Phone: (210) 706-0925

Mobile Phone: +1 210-706-0925

It is advisable to contact the hotel directly, especially if you have questions about specific room types, pet policies, or wish to clarify any concerns based on diverse guest reviews, such as Wi-Fi reliability or cleanliness protocols. Speaking directly with the front desk can often provide the most up-to-date and accurate information for your specific travel needs.

For Texans planning a trip to San Antonio, the La Quinta Inn & Suites by Wyndham San Antonio by Frost Bank Center offers a compelling proposition for those with specific priorities, despite the contrasting guest experiences.

Firstly, its prime location directly on IH-10 East makes it incredibly convenient for anyone driving into San Antonio from other parts of Texas. This easy highway access saves time and hassle, especially for those heading to or from cities like Houston or traveling across the state.

Secondly, the hotel's close proximity to the Frost Bank Center is a major draw for locals. If you're coming to catch a San Antonio Spurs game, a major concert, or another event at the arena, this hotel offers a very practical and short commute to the venue. This is a significant advantage over staying in downtown areas, which can involve more traffic and parking challenges for arena events.

Thirdly, the brand's commitment to value-added amenities like complimentary Bright Side Breakfast® and free Wi-Fi appeals directly to budget-conscious Texans. These inclusions help stretch your travel dollar further, allowing more funds for exploring San Antonio's attractions or enjoying its culinary scene. The pet-friendly policy is also a huge plus for many Texans who travel with their furry family members, making it easier to include them in your plans.

However, it's crucial for Texans to be fully aware of the mixed reviews. While some guests have praised its cleanliness, comfort, and helpful staff, others have reported serious issues with cleanliness (e.g., pests) and unresponsive customer service. Therefore, this hotel is most suitable for Texans who prioritize location and value above all else, and who are willing to approach their stay with an understanding that while a good experience is possible, they should also be prepared to immediately address any potential issues with the hotel staff upon arrival. For many, the convenience to the Frost Bank Center and the highway, combined with the standard amenities, will make it a practical choice for a straightforward stay in San Antonio.