My Home & Suites Toccoa

Hotels Near Of Me Georgia Stephens County Toccoa Stephen Circle

106 Stephen Cir, Toccoa, GA 30577, USA

3.0

For one the staff is not friendly, secondly these rooms are disgusting. Mold under the sink, dirty beds, they don’t give you additional towels or wash cloths, the smell of the rooms is completely repulsive and never goes away no matter how much air freshener you spray, the lock censor to get into the rooms malfunctioned the entire time I was there and they manager refused to let me change rooms. Save yourself the hassle and stay in Lavonia. Oh and the pictures online show a working pool but it is not and the front desk told me they have no plans to fix it. The pictures online are from the old hotel that use to be there.

Flying Cub TV

Overview

(706) 886-1048
alcovyhotels.com

My Home & Suites Toccoa Introduce

For individuals searching for "Hotels Near Of Me" in Toccoa, GA 30577, My Home & Suites Toccoa presents itself as a budget-oriented accommodation option. Located at 106 Stephen Cir, Toccoa, GA, and reachable via phone at (706) 886-1048 or mobile at +1 706-886-1048, this hotel aims to provide basic lodging for travelers in the area. It is important for prospective guests to consider both the advertised amenities and recent guest feedback to set appropriate expectations.

Environment and Location:

My Home & Suites Toccoa is situated in Toccoa, a town in Northeast Georgia known for its natural beauty and historical significance. The hotel's location offers some convenience for accessing local attractions. Toccoa Falls, a spectacular 186-foot waterfall, is a significant draw in the area, and guests may find the hotel relatively close, approximately 8 minutes (6.8 km) away. Lake Hartwell, a large recreational lake popular for boating and fishing, is also within a 15-minute drive. The expansive Chattahoochee National Forest, offering opportunities for hiking and outdoor activities, is likewise accessible, within a 5-minute drive. For those interested in history, the Currahee Military Museum is nearby, about a 3-minute drive (2.8 km). The hotel is located in a suburban area, meaning the immediate surroundings may be commercial, typical of a highway-adjacent property. Dining options like McDonald's, Quincy's Steakhouse, and Dairy Queen are within walking distance or a short drive, providing convenience for meals. However, it's worth noting that some customer reviews suggest the immediate neighborhood might have "lively characters," which could impact the perceived tranquility of the environment for some guests.

Services and Amenities:

My Home & Suites Toccoa generally advertises a range of basic amenities that are expected from a budget hotel. Based on available information, these typically include:

24-Hour Front Desk: The hotel generally offers a 24/7 front desk service, which can be helpful for late check-ins or any immediate concerns. However, specific guest experiences regarding staff helpfulness have been mixed, with some noting difficulties in understanding or cooperation.
Free Wi-Fi: Complimentary wireless internet access is available in guest rooms and public areas, with reported speeds sufficient for general Browse and streaming (100+ Mbps, good for 1-2 people or up to 6 devices). This is a standard amenity for staying connected.
Free Self-Parking: The hotel provides free self-parking on-site, which is convenient for guests traveling by car. The parking area is also reported to be well-lit.
Air Conditioning and Heating: All rooms are equipped with air conditioning and heating for climate control, although some reviews suggest issues with proper functioning or unpleasant odors from the unit.
Smart Televisions: Rooms are equipped with 50-inch Smart TVs with cable programming for entertainment.
Daily Housekeeping: Housekeeping services are typically offered daily.
Spa Services: Some listings for My Home & Suites Toccoa mention spa services as an amenity, allowing guests to "pamper themselves by indulging in the onsite spa services." However, detailed information about the nature and extent of these services is not readily apparent, and it's advisable to inquire directly with the hotel for specifics.
Laundry Facilities: While not explicitly detailed, some general information for hotels in the area suggests laundry room access, but this specific amenity for My Home & Suites Toccoa should be verified directly with the front desk.

It is crucial to note that guest reviews frequently raise concerns about the actual condition and reliability of these services. For example, while images online may show a swimming pool, recent customer feedback explicitly states that the pool is non-functional and there are no plans for repair, despite some older listings indicating a seasonal pool open from May to September. Similarly, while rooms are said to include microwaves and refrigerators, reviews indicate that these appliances, along with telephones and TVs, may not always be plugged in or in working condition upon arrival. The hotel does not allow pets, as stated in online listings.

Features and Accommodations:

My Home & Suites Toccoa offers 54 air-conditioned rooms, some of which are described as suites. The property was built in 1988 and last renovated in 1999, which may contribute to some of the conditions noted in reviews. Typical room features include:

Bathroom Facilities: Bathrooms are equipped with shower/tub combinations, some with rainfall showerheads, and hair dryers, soap, shampoo, and toilet paper are provided. However, reviews mention issues like stained shower curtains, dead bugs, and "crunchy" towels.
In-Room Conveniences: As mentioned, some rooms may have microwaves, refrigerators, and coffee makers, though their operational status can be inconsistent based on customer reports. Rooms also typically have ironing facilities and desks. However, toothbrush and toothpaste are reportedly not available.
Room Cleanliness and Condition: This is a significant point of concern based on guest feedback. Reviews mention issues such as mold under sinks, dirty beds, stained sheets and towels, lumpy pillows, sticky carpets, and holes in doors. The overall smell of the rooms has also been described as "completely repulsive" and persistent.
Maintenance Issues: Numerous reports highlight maintenance problems, including non-working electrical outlets (up to half of them), malfunctioning room key sensors that required constant re-issuing of keys, and poor water pressure or foul-smelling "hot" water in the shower. Furniture is also described as stained and appearing uncleaned for some time.
Room Layouts: Some reviews imply that rooms may have unusual layouts or issues with bathroom door closures due to toilet size, suggesting design quirks that could impact comfort. Concerns about external security lights illuminating rooms at night also indicate a lack of effective blackout curtains.
Safety Features: The property is equipped with safety features including fire extinguishers, smoke detectors, a security system, and a first aid kit on-site.

It is critical to note that the pictures online for My Home & Suites Toccoa are reportedly from the old hotel that used to be there, suggesting that current conditions may not align with visual representations. This discrepancy is a critical piece of information for prospective guests. The hotel does not have elevators, which might be a consideration for some guests.

Promotional Information and Guest Experience:

Information on specific, ongoing promotional offers for My Home & Suites Toccoa is not widely advertised beyond typical booking platform discounts, with room rates starting around $50-$85. Being a budget-friendly option, its main "promotional" appeal would be its lower price point. However, the significantly negative customer reviews indicate that the cost savings might come at a considerable expense to comfort, cleanliness, and overall guest satisfaction.

Guest experiences, as detailed in the provided reviews, are overwhelmingly negative. Recurring themes include:

Poor Staff Friendliness and Professionalism: Guests report unhelpful, difficult-to-understand, and even hostile interactions with front desk staff. Issues with cash-only deposits, uncooperative attitudes regarding room changes, and unprofessional comments (e.g., accusing guests of damages) are specifically cited. One guest reported being unfairly charged $250 for a pre-existing hole in a bathroom door, with staff being hostile and uncooperative during the explanation.
Subpar Room Conditions: The most prominent concern is the condition of the rooms, with descriptions of filth, pervasive odors, stains on bedding and towels, and various broken or malfunctioning fixtures (outlets, AC, door locks). The pool being non-functional, despite online imagery, is also a significant disappointment for guests.
Lack of Basic Amenities/Maintenance: Beyond cleanliness, fundamental issues like non-working appliances (microwaves, TVs), lack of water pressure, and foul-smelling hot water contribute to a very unsatisfactory stay for some. The inability to get additional towels or washcloths also points to a lack of basic service.

Given the detailed and severe criticisms from multiple guests regarding cleanliness, maintenance, and staff conduct, My Home & Suites Toccoa appears to be an option that carries significant risks for travelers seeking a comfortable and hassle-free stay. While its location offers proximity to Toccoa's natural attractions, the overall guest experience, as reported, suggests that other "Hotels Near Of Me" in the broader Toccoa/Lavonia area might offer a more reliable and pleasant stay, even if at a slightly higher price point. It is strongly advised for potential guests to consider these comprehensive and explicit reviews before booking.

My Home & Suites Toccoa Photos

My Home & Suites Toccoa Location

My Home & Suites Toccoa

106 Stephen Cir, Toccoa, GA 30577, USA

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Reviews

Jan 09, 2025 · Flying Cub TV

If I could give it zero stars I would. Where do I start? First when we got there the system was down and the guy had to do everything on paper and insisted that it was normal. This is our first time booking at this hotel as we usually stay at holiday in Lavonia. The front desk person was very hard to understand. He asked for 60$ deposit which is normal but he asked for it in cash. The guy at the counter couldn’t be bothered to give us the time of day. He was completely out of focus. The first room key he gave us did not work and he had to bring a second one. As soon as we entered the room there was a pungent smell. As a person with severe asthma it was very hard for me to breathe. We had room spray but that did not help. The bed sheets and blankets were stained and the pillows and bed itself were lumpy. The carpet was stiff in some places like something sticky was spilled and not cleaned properly. The air conditioning was smelly and did not work properly. HALF Of all the outlets did not work. The phone, microwave, and tv were not plugged in and in working condition. The bathroom had a chunk missing from the door at the bottom so it could close because the toilet was too big. The shower had a very stained shower curtain and a dead bug hanging from the curtain. The towels were stained and looked unclean. They were crunchy like they weren’t cleaned from the last person there. There was a hole in the door like someone kicked it in. There was no water pressure at all and the “hot” water smelled when it came out. All of the furniture had stains and appeared to be uncleaned for some time. When it came time to check out the clerk took our key and went to check the room. He came back and said that the key (that worked for us all week) was not working and he had to use a different key. When he came back he pinned the bathroom door hole on us saying that the hole was “fresh”. I don’t know how you can tell if it’s fresh but okay. we had to pay 250$ to have the door replaced. He was hostile and uncooperative in our efforts to explain the situation. My husband stayed behind to pay for the door while I took a call. My husband informed me when it was all said and done and said “yeah the guy told me you left because you didn’t want to admit that you broke the door”. That is very unprofessional and an unneeded comment. Me and my husband feel we’ve been taken advantage of by this hotel and we will NOT be staying again. Do not let these people take advantage of you and take you for your money. What should have been a 300$ stay ended up costing us over 600$! Put your money somewhere where you won’t me screwed over

Nov 30, 2024 · Dessie bussey

Room smells of cigarettes. A/C had an awful squeak so bad I could not sleep with it on. And I have seen cleaner truck stop bathrooms.

Mar 02, 2025 · Trey

Where should I begin?…arrived late so I had to use the after hours window to check in. Requested a 1st floor room but was declined because my stay was over week. Weird. But ok. 20 min into checking in I went to check out the room and everything is outdated. Damaged walls, refrigerator is what I believe is called an ice chest, so not many items will fit. But the largest issues I have are: The sign posted in the lobby says the hotel is not responsible for items left in your room. So don’t have anything of value. The second issue is the owners don’t allow guest in your room after 830pm til 10am. So if you want a fair stay in this city I recommend going to the dollar tree or inglés parking lot camping out for a night and saving yourself some money. Also Ms. Housekeeper I am not your bro or your bud. I’m a patron at the hotel so I should be addressed in the least as sir.

Sep 04, 2024 · Jonathan Horace

This place was a headache from the word go. The gentleman at the desk was hard to understand. The rooms were dirty, the staff was rude, housekeeper was confrontational and allowed her kids to be responsible for cleaning the rooms. The 15 year old daughter was very disrespectful, rude, argumentative and a lying trouble maker. The housekeeper who is supposed to clean the rooms had me clean the room in order to change rooms with air since the one we were in did not work. Then tried to say we broke the air as well as took pictures of the walls left gum on the table and childs hairbows in the night stand. When trying to reason with the staff they started yelling and the housekeepers kids tried starting a fight. It was total trash.

May 19, 2024 · Nikki Evans