Quality Inn Boston-Revere

For local users in the Boston metropolitan area, particularly those seeking "Hotels Near Me" with a focus on affordability and proximity to Logan International Airport or Revere Beach, the Quality Inn Boston-Revere at 100 Morris St, Revere, MA 02151, presents itself as a budget-friendly option. With phone numbers (781) 629-9146 and +1 781-629-9146, this hotel aims to provide essential comforts and conveniences. However, it's crucial to provide an objective introduction based on the full spectrum of available online information, including recent public reports and varied customer reviews, to offer a complete picture.

Environment and Ambiance: Functional, but with Noted Challenges

The Quality Inn Boston-Revere is generally categorized as a modest or budget property. While some sources highlight "impeccable cleanliness" in certain aspects and a "clean, comfortable, and reasonable in price" experience, other recent customer reviews paint a less favorable picture regarding the hotel's physical environment. Guests have reported issues such as "broken headboard," "lamps burning through the lamp shades," and "furniture that was absolutely disgusting and had not been professionally cleaned." A significant concern raised is the "no air conditioning in the hallways at all," which can impact comfort, especially during warmer months. The hotel is a 100% smoke-free property. The overall ambiance appears to be functional and basic, aimed at providing a place to sleep rather than a luxurious experience. The hotel's location on Morris Street, off Highway 1, places it in a commercial area, which can contribute to external noise, though the rooms generally feature air conditioning for individual climate control.

It's important to address recent public reports that have significantly impacted the perception of the hotel's environment and safety. The Quality Inn Boston-Revere has been used as a state-run emergency family shelter, and there have been widely reported incidents. In December 2024 (as per news reports from Jan 2025), an arrest was made at the hotel involving an individual found with a significant amount of fentanyl and an AR-15 rifle. This incident has led to public concern and discussions among Revere city leaders about security protocols in such emergency shelters. While this reflects a broader issue with state-managed shelter programs and not necessarily the hotel's direct operational fault in all aspects, it does raise questions about the immediate safety and security of the property's environment, particularly for leisure travelers. The hotel has been described by some as being "in a good location" for airport access, but this must be weighed against these reported incidents.

Room Features and Comfort: Basic Amenities with Varied Condition

The hotel offers 154 rooms and six suites across six floors. Room features typically include air conditioning, complimentary Wi-Fi, a flat-screen TV with expanded cable channels (including HBO), a desk, and a telephone with free local calls. Many rooms come with a coffee maker and ironing facilities, and select rooms may include a refrigerator. Bathrooms are private and usually feature a shower/tub combination along with a hairdryer and toiletries. While these amenities are standard for a budget hotel, recent guest feedback suggests inconsistencies in their condition and functionality. Problems like a "shower/tub did not drain" and "room keys didn’t work" indicate potential maintenance issues. The quality of bedding is generally described as comfortable with "top-of-the-line mattress with fine linens" in some descriptions, but older reviews mention "a few stains on the bed cover" and "beds were too sinky, terrible for anyone's back."

Services and Hospitality: Inconsistent and Sometimes Unwelcoming

Customer service at the Quality Inn Boston-Revere receives highly mixed reviews. While some online summaries might generally describe "friendly staff and nice hotel," recent, detailed customer experiences are often negative. One guest reported that the "front staff constantly seemed bothered and quite frankly were incredibly rude," including a specific instance where staff walked into a room nearly an hour before check-out time without proper protocol. Issues with room keys requiring "multiple times of me going down to get it to work" further contribute to a perception of unhelpful or burdened front desk service. While the hotel does offer a 24-hour front desk, express check-in/check-out, and luggage storage, the execution of these services appears to be inconsistent. Housekeeping is provided daily, but the reported state of some room furnishings suggests that maintenance may not always keep pace with guest expectations. There are also reports of a "lack of interest in my concerns" when guests tried to resolve issues directly with the hotel.

Features and Amenities: Standard Offerings with Some Deficiencies

The Quality Inn Boston-Revere aims to offer a range of standard amenities for a comfortable stay:

• Complimentary Breakfast: A key feature is the "free continental breakfast with hot and cold food items daily." This is served from 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends/holidays.
• Free Wi-Fi: Complimentary Wi-Fi is available throughout the hotel.
• Free Self-Parking: On-site complimentary parking is provided, including space for buses and trucks. However, one review noted that "the signs in the parking lot set a very poor tone... they warned us that they are not responsible for the safety of your car--park at your own risk."
• Indoor Pool: The hotel advertises an indoor heated pool, open until 10 PM daily. However, one very recent review explicitly stated, "they said they have a pool which they did but there was NO WATER in the pool," indicating that this amenity may not always be available or functional.
• Fitness Center: A "state-of-the-art fitness center" is advertised as available 24/7.
• Business Center: A full-service business center is available, along with meeting rooms (two rooms, total 2700 sq ft, holding up to 50 people).
• Pet-Friendly: The hotel accepts service animals. Some sources indicate it might be generally pet-friendly, but clear details on pet fees or policies for non-service animals are not consistently available.
• Other Amenities: Include a laundromat, vending machines, a fireplace in the lobby, and coffee/tea in the lobby.

The discrepancy in the operational status of advertised features, such as the pool, is a point of concern for potential guests.

Location and Accessibility: Proximity to Airport and Local Attractions

The hotel's address at 100 Morris St, Revere, MA, places it conveniently off Route 1 North, making it an "ideal entrance to the North Shore of Massachusetts." Its primary appeal is its proximity to Logan International Airport (approximately 5.5 to 8 miles away, 20 minutes from the airport) and Boston city center (approximately 11 miles, 17.3 km). It offers a "complimentary shuttle service to/from Wonderland MBTA Station (Blue Line)," which connects directly to downtown Boston, Faneuil Hall Marketplace, and TD Garden. This makes it a practical choice for airport travelers and those looking for more affordable access to Boston's attractions. Local attractions like Revere Beach, Fenway Park, and the TD Garden are within reasonable driving distance. The area around the hotel, however, might not have many restaurants directly nearby, with some guests noting "no near by restaurant," though many dining options are available within a short drive.

Promotional Information and Pricing Considerations: Value Through Choice Hotels

As part of the Quality Inn brand, a Choice Hotels property, guests can often find various promotions and loyalty program benefits:

• Choice Privileges: Members can earn points for stays, which can be redeemed for free nights, gift cards, or other rewards. Exclusive member rates are also available.
• Advance Purchase Rates: Discounts for booking in advance.
• AAA/AARP Discounts: Special rates for members.
• Senior and Government/Military Discounts: Reduced rates for eligible travelers.
• Seasonal Promotions: Check the Choice Hotels website for any ongoing limited-time offers.
• Kids Stay Free: Children 18 and under stay free with an adult.

The Quality Inn Boston-Revere is generally considered a "budget hotel," offering a lower price point compared to properties closer to downtown Boston. Prices are competitive, with reported rates ranging from approximately $133 to $160 per night, though these can fluctuate based on season and demand. A damage deposit of $20 per day is often collected at check-in. It is always recommended to check the official Choice Hotels website or reputable booking platforms for the most current pricing and any specific deals or packages. The hotel also has a standard check-in time of 3:00 PM and check-out by 11:00 AM.

In conclusion, the Quality Inn Boston-Revere is positioned as an affordable option for travelers seeking accommodation near Logan Airport and convenient access to Boston. While it offers standard amenities like free breakfast, Wi-Fi, and parking, recent guest experiences and public reports regarding security and maintenance issues warrant careful consideration. Prospective guests, particularly those with concerns about hotel environment and service consistency, should weigh these factors against the attractive price point and location advantages.