Staybridge Suites Johnson City by IHG ico

Staybridge Suites Johnson City by IHG

Hotels Near Of MeTennesseeWashington CountyJohnson CityMark Twain Court

10 Mark Twain Ct, Johnson City, TN 37604, USA

3.0

I am writing this review for the owner of this business and the guest who wants to see how this hotel is like. I have never experienced staying hotel, that the breakfast was delayed ONE hour. The staff did not have any sense of urgent - one lady was only working hard and I respect her work ethic- finally we could eat something. - she is working really hard watching while I am eating. When we arrived last night, they gave us the wrong choice of the room with only one bed while we booked for 2 beds. So they gave one more room which is great appreciate. Rooms were clean. But I wish front desk receptionist could be more friendly. While I am writing this review, getting change my writing attitude from 0 stars to 3 stars. I could give 5 stars for the locations, cleanness. And one lady who is preparing breakfast. Hope this review can help for their improvement. Edited on 06-10-25 : The response on this review also so robotic. There was no apologetic attitude in it and it seems that the management did not catch my unsatisfaction in 3 stars rating. So now I am decreasing it to 1 star due to their reply on my review.

Eunice Kal
  • Overview
  • (423) 262-8886
  • www.ihg.com

Staybridge Suites Johnson City by IHG Introduce

Greetings, fellow Tennesseans! When your travels bring you to the picturesque Tri-Cities region, particularly Johnson City, finding a comfortable and convenient place to stay that truly feels like a home away from home can make all the difference. Allow us to introduce you to the Staybridge Suites Johnson City by IHG. This isn't just another hotel; it's an extended-stay property designed with your comfort and needs in mind, offering a more residential feel than a typical hotel room. Whether you're visiting for a few nights, a week, or even longer, for business, family, or leisure, Staybridge Suites aims to provide the space and amenities to make your stay in East Tennessee as enjoyable and stress-free as possible.

Staybridge Suites stands out for its suite-style accommodations, which include full kitchens, making it a fantastic option for those who prefer to prepare their own meals or simply have more space to spread out. It's especially popular among families and those on longer assignments, offering a blend of hotel services with the independence of apartment living. While every experience can vary, as some reviews indicate, the core offerings of comfort, cleanliness, and value are consistent with the Staybridge Suites brand. Let's explore what makes this Johnson City gem a great choice for your next visit to our beautiful part of the state.

Location and Accessibility

The Staybridge Suites Johnson City by IHG is conveniently located at 10 Mark Twain Ct, Johnson City, TN 37604, USA. This address places it in a highly accessible area of Johnson City, making it easy to reach from various points within Tennessee and beyond. Johnson City is a key hub in the Tri-Cities region, which also includes Bristol and Kingsport, and the hotel's location ensures excellent connectivity.

Situated just off Interstate 26 (I-26) at Exit 20, the hotel provides straightforward access for travelers driving through East Tennessee. I-26 connects directly to I-81 and I-40, linking Johnson City to major cities like Knoxville, Asheville (NC), and points further north and south. This makes it an ideal stop for road trippers or for those visiting from other parts of Tennessee. Beyond highway access, the hotel is also in close proximity to a variety of local points of interest. You're just minutes away from shopping, dining, and entertainment options at places like Johnson City Mall and The Pinnacle. For those involved with academia or healthcare, East Tennessee State University (ETSU) and various medical facilities are typically a short drive away. Furthermore, the hotel's location offers a good base for exploring the natural beauty of the Blue Ridge Mountains and nearby state parks. The convenience of its location contributes significantly to a hassle-free and enjoyable stay for all guests.

Services Offered

Staybridge Suites Johnson City by IHG is designed to provide a comprehensive range of services that cater to both short-term and extended-stay guests, offering amenities that enhance comfort and convenience. While guest experiences can vary, the standard services typically offered include:

  • Complimentary Hot Breakfast Buffet: A key highlight, guests can start their day with a free, hot breakfast buffet that often includes a variety of options, from eggs and meats to fresh fruit and pastries. While there might be occasional delays, the intent is to provide a solid start to your morning.
  • Complimentary Evening Socials (The Social): Typically held Monday through Wednesday evenings, these events offer complimentary light appetizers, beer, and wine, providing a relaxed atmosphere for guests to unwind and socialize. Offerings may vary by location.
  • Free Wi-Fi: High-speed internet access is available throughout the hotel, including in all suites and public areas, ensuring you stay connected whether for work or leisure.
  • 24-Hour Front Desk: The front desk is typically staffed around the clock to assist with check-in, check-out, and any guest inquiries, though responsiveness can sometimes be an area for improvement.
  • Complimentary Guest Laundry Facilities: A significant perk for extended stays, guests have access to free, self-serve laundry machines, available 24/7.
  • 24-Hour Fitness Studio: Maintain your workout routine with access to a fitness center equipped with various exercise machines.
  • 24-Hour Business Center: For corporate travelers, a business center with computers, printers, and fax services is usually available.
  • Dry Cleaning/Laundry Services: Beyond self-serve, professional dry cleaning and laundry services may be available for a fee.
  • Housekeeping: Daily or limited housekeeping services are provided, ensuring rooms remain tidy and comfortable throughout your stay.
  • Pet-Friendly Accommodations: The hotel welcomes pets with an associated fee, making it a great option for travelers with furry companions. There's often a designated pet relief area, sometimes even fenced.
  • Free Self-Parking: Ample complimentary parking is available on-site for guests.

These services are designed to make your stay at Staybridge Suites as convenient and comfortable as possible, particularly for those on longer trips.

Features / Highlights

Staybridge Suites Johnson City by IHG distinguishes itself with several key features and highlights that aim to provide guests with a residential and comfortable experience, making it stand out from traditional hotels:

  • Spacious, Residential-Style Suites: All accommodations are suites, ranging from studios to one-bedroom and two-bedroom layouts. These offer significantly more space than standard hotel rooms, providing separate living, sleeping, and working areas.
  • Fully Equipped Kitchens: A major highlight, each suite features a full kitchen, including a full-sized refrigerator, microwave, stovetop, dishwasher, and all necessary cookware, dishware, and utensils. This allows guests the flexibility to prepare their own meals, saving on dining out costs and offering a taste of home.
  • Comfortable Living Spaces: Suites typically include a comfortable living area with a large, flat-screen TV and often a sofa bed, perfect for families or groups needing extra sleeping arrangements.
  • Pet-Friendly Amenities: As noted by guests, the hotel offers a fenced-in area for dogs, which is a rare and highly appreciated feature for pet owners, alongside a reasonable pet fee.
  • Indoor Pool: Guests can enjoy a refreshing dip in the indoor swimming pool, providing a year-round option for relaxation and fun, regardless of the weather.
  • Outdoor Living Area: Many Staybridge Suites properties feature an inviting outdoor patio or "outdoor living room" space, complete with comfortable seating, barbecue grills, and sometimes fire pits, perfect for unwinding in the fresh air.
  • Secure Storage: Complimentary, secure storage is often available for guests who need extra space for their belongings.
  • Accessibility Features: The hotel offers accessible rooms and facilities, ensuring comfort and ease of use for guests with specific accessibility needs.
  • Proximity to Local Amenities: The hotel's location offers quick access to major shopping centers, dining establishments, and local attractions, enhancing the convenience of your stay.
  • Guest Feedback-Driven Improvements: While some reviews mention initial challenges, the management's focus on addressing feedback, even if sometimes perceived as "robotic," indicates an effort towards continuous improvement, showing a commitment to guest satisfaction.

These features collectively aim to create a welcoming and functional environment that caters to the diverse needs of travelers, from families on vacation to professionals on extended assignments.

Promotions or Special Offers

As part of the IHG (InterContinental Hotels Group) family, Staybridge Suites Johnson City frequently participates in a variety of promotions and special offers designed to provide value to its guests. While specific deals are dynamic and best confirmed directly at the time of booking, here's a general idea of the types of promotions you might find, particularly beneficial for locals planning a staycation or an extended trip:

  • IHG One Rewards Member Rates: Members of the IHG One Rewards loyalty program often receive exclusive discounted rates, early access to sales, and opportunities to earn and redeem points for free nights and other benefits. Signing up for this free program is highly recommended for frequent travelers.
  • Advance Purchase Discounts: Many hotels, including Staybridge Suites, offer savings when you book your stay a certain number of days in advance. These rates are typically non-refundable but can provide a notable percentage off the standard rate.
  • Extended Stay Deals: Given that Staybridge Suites is designed for longer stays, look for special weekly or monthly rates. These can offer significant savings compared to booking nightly rates, making it very economical for those needing accommodations for more than a few days.
  • AAA/Senior/Military/Government Rates: Qualified members of AAA, AARP, seniors, active military personnel, veterans, and government employees can often access special discounted rates. Always inquire if you fall into one of these categories.
  • Seasonal Promotions and Packages: Hotels often roll out special promotions tied to holidays, local events, or specific seasons. These might include reduced rates, bonus points, or packages that bundle the room with local attractions. Checking the IHG website or calling the hotel directly closer to your travel dates is advisable.
  • Limited-Time Offers: Keep an eye out for flash sales or limited-time discounts that are periodically available. These often require quick booking but can offer substantial savings.

To ensure you receive the best available rate and any applicable promotions, it's always recommended to visit the official IHG website for Staybridge Suites Johnson City or contact the hotel directly using the contact information provided. This also helps to clarify any terms and conditions, particularly concerning booking policies.

Contact Information

For direct inquiries, booking reservations, or to confirm any details regarding your stay at the Staybridge Suites Johnson City by IHG, you can reach them using the following contact details:

  • Address: 10 Mark Twain Ct, Johnson City, TN 37604, USA
  • Phone: (423) 262-8886
  • Mobile Phone: +1 423-262-8886

While online travel agencies are popular, contacting the hotel directly can sometimes provide access to exclusive deals, clarify specific policies (such as pet policies or breakfast times), and offer a more personalized booking experience. It's especially useful for addressing any unique needs or preferences you might have for your stay.

Conclusion: Why This Place is Suitable for Locals

For Tennessee residents, the Staybridge Suites Johnson City by IHG offers a particularly appealing option for a wide range of travel needs within our own state. As locals, we often seek accommodations that offer more than just a place to sleep – we want comfort, convenience, and a sense of being "at home" even when we're away. Staybridge Suites delivers precisely this, making it highly suitable for our community.

Firstly, its suite-style rooms with full kitchens are a game-changer. For families traveling with children, those on extended work assignments in the Tri-Cities, or even individuals looking to save on dining out, having the ability to prepare meals is invaluable. This feature truly sets it apart from traditional hotels and resonates with the practical mindset of many Tennesseans. The complimentary breakfast, while sometimes subject to delays as noted in reviews, is a significant perk, as are the evening socials, offering a chance to relax and mingle without additional cost.

The pet-friendly policy, complete with a fenced-in dog area, is another major advantage for many local families who consider their pets part of the family. This thoughtful amenity means you don't have to leave your furry friends behind, making spontaneous trips or longer stays much more feasible and enjoyable. The strategic location in Johnson City, with easy access to I-26 and proximity to local attractions, further enhances its appeal. Whether you're visiting ETSU, exploring the local arts scene, or venturing into the Blue Ridge Mountains, Staybridge Suites provides a comfortable and convenient base.

While some guest feedback points to opportunities for improvement in front desk friendliness or breakfast timing, the overall sentiment, particularly regarding value, room cleanliness, and amenities like the two king beds in some suites, is strongly positive. It's a place that "gets the job done" comfortably and affordably, offering more space and flexibility than many other hotel options. For any Tennessean seeking a genuinely home-like experience during their travels within the state, Staybridge Suites Johnson City stands out as a smart and welcoming choice.

Staybridge Suites Johnson City by IHG Photos

Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4
Staybridge Suites Johnson City by IHG 4

Staybridge Suites Johnson City by IHG Location & Map

10 Mark Twain Ct, Johnson City, TN 37604, USA

Reviews

I am writing this review for the owner of this business and the guest who wants to see how this hotel is like. I have never experienced staying hotel, that the breakfast was delayed ONE hour. The staff did not have any sense of urgent - one lady was only working hard and I respect her work ethic- finally we could eat something. - she is working really hard watching while I am eating. When we arrived last night, they gave us the wrong choice of the room with only one bed while we booked for 2 beds. So they gave one more room which is great appreciate. Rooms were clean. But I wish front desk receptionist could be more friendly. While I am writing this review, getting change my writing attitude from 0 stars to 3 stars. I could give 5 stars for the locations, cleanness. And one lady who is preparing breakfast. Hope this review can help for their improvement. Edited on 06-10-25 : The response on this review also so robotic. There was no apologetic attitude in it and it seems that the management did not catch my unsatisfaction in 3 stars rating. So now I am decreasing it to 1 star due to their reply on my review.

Jun 10, 2025 · Eunice Kal

We stopped as a family of four on a road trip to DC from TX. Honestly, for the value, it was one of the best stays we've had. Two king beds? Unheard of. Fenced in area for dog? Never find. Free coffee, no exorbitant pet fee, easy parking, well kept common areas-- it all worked. Staff was awesome, too, so sweet and accommodating. We've added Staybridge to our family road trip list. Hope all locations are like this one. Not luxury but that wasn't the point. It gets the job done.

Dec 30, 2024 · Suzanne Ehlers

Not sure what is going on with this hotel. The hotel looks new, it was clean and our bed was AMAZING. That seems like all the right elements.... BUT THE DRAMA. There seems to be some "long term residents' and staff caught up what appears to be the drug life. Apparently, last night someone was arrested, a vehicles window was broken out, the police let the suspect go and seemed to not care, AND someone would like to see the video of it happening; I overheard all that from a personal cell phone conversation the man at the front desk was having over the course of a couple hours. He was so busy talking on his cellphone.... checking someone's schedule for house keeping, discussing who should see the video, and who was gonna lay out the social in 2 days that he couldn't manage to check me out. My husband went back in to do it and he was in the back room STILL on his cellphone and the sweet girl standing at the front desk didn't know how to. It was definitely disappointing to find such a nice new clean hotel and have to mark it on our "do not return" list.

Feb 01, 2025 · Charlie Bates

I really thought that COVID had killed all customer service and hospitality. Boy was I surprised when I came here. Hospitality is not dead. They have free laundry. Very friendly and laid back atmosphere. Free breakfast. Monday through Wednesday they have the Social and you can have free drinks and food. The prices at the pantry are like normal prices maybe even cheaper than the store I was totally shocked when I got three high-end ice creams for $6 total. I thought he had made a mistake but nope that was the right price. I usually cringe when I'm going to the pantry at any hotel. I could go on and on about the things I love about this hotel. I just stayed at one of the competitors hotels here and they charged me $5 for a cup of coffee that I get free here. I really like the way the mirrors light up in the bathroom because I have vision problems. Lots of natural light in the rooms and I like that too. I am going to wrap this up cause I could just keep going on and on and I haven't even been to the pool yet so just know this hotel is the best by far in the Tri-Cities. One last thing, I also noticed when I booked my trip for seven or eight days I got a big discount. I'm talking $80 a night discount.

Feb 06, 2025 · Misty Gardner

If you're considering Staybridge Suites Johnson City, think twice. As a Diamond Elite Ambassador Member, I’ve come to rely on IHG properties for quality service, but this hotel failed miserably. Despite booking a specific room type weeks in advance for a special family gathering, I was not notified of any changes until I arrived. At check-in, I was informed my reservation had been unilaterally altered to a smaller, less suitable room—at the same rate. When I inquired, the staff, including an on-site sales representative, rudely explained they refused to honor my booking simply because I live within 50 miles of the property. This uncommunicated and arbitrary policy, coupled with the unprofessional attitude of the staff, completely ruined my experience. This property’s lack of transparency, failure to honor confirmed reservations, and disregard for guest satisfaction are unacceptable. Travelers should avoid this hotel if they value reliability and professionalism in their accommodations.

Jan 18, 2025 · Jimmy Arnold

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