Staybridge Suites Phoenix – Biltmore Area by IHG ico

Staybridge Suites Phoenix – Biltmore Area by IHG

Hotels Near Of MeArizonaMaricopa CountyPhoenixEncanto VillageNorth Greenfield Road

2940 N Greenfield Rd, Phoenix, AZ 85016, USA

4.0

What a great hotel . . . . . with lousy housekeeping. On our first morning, we brewed and drank the one packet of coffee in the room. We also filled the two tiny trash cans. Upon returning that evening, the trash cans were still full and there wasn't a new packet of coffee. We went to the front desk to inquire why there was no housekeeping and were notified that since it was an "extended stay" hotel, there would be housekeeping every seven days. I don't recall anything about it being an extended stay hotel with limited housekeeping. Since we paid a full price of nearly $200 per night for six nights, I found this very disappointing. The front desk person assured us that we could request and receive trash emptying the next morning. All we had to do was ask. For the second morning, we went without in-room coffee and left for the day, confident that our trash would be emptied when we returned. Not so! Upon returning to the front desk, we were told to put our trash in the hallway and it would be emptied. Even though I didn't want to put my trash in the hallway, I did as requested. The trashcans were emptied but no new liner!! Also, no coffee. I tracked down a person cleaning a room that was vacant. She gave me trash can liners and decaf. That's all she had on her cart. Pros: The breakfast was quite good for hotel buffet. Shai, the front desk person during the first half of our stay was warm and pleasant. The building is lovely and appears to be clean and well-maintained. Too bad that a stingy housekeeping policy keeps me from giving five stars.

Joyce Sullivan
  • Overview
  • (602) 224-0012
  • www.ihg.com

Staybridge Suites Phoenix – Biltmore Area by IHG Introduce

For us Arizonans, finding accommodation that truly feels like a home away from home, especially for longer visits or when traveling with family, is a real asset. Staybridge Suites Phoenix – Biltmore Area by IHG offers just that: a blend of hotel convenience with the comforts and flexibility of apartment-style living. It caters to those who need more than a standard hotel room, whether for extended business trips, medical visits, or simply a spacious getaway within our vibrant Valley.

This Staybridge Suites location is designed with the extended-stay guest in mind, providing features like full kitchens in every suite and complimentary amenities that add significant value. While the housekeeping schedule might differ from traditional daily service (a common practice in extended-stay models), the overall aim is to provide a clean, comfortable, and independent living experience. Guests often commend the spaciousness of the rooms, the quality of the complimentary breakfast, and the friendliness of the staff, all contributing to a pleasant and welcoming atmosphere.

What truly resonates with guests, as highlighted in their feedback, is the genuine warmth and helpfulness of the staff. Many recount experiences of exceptional service, underscoring the hotel's commitment to guest satisfaction despite its operational model. For locals, Staybridge Suites Phoenix – Biltmore Area presents a compelling option for accommodating out-of-town relatives, serving as a comfortable base during home renovations, or providing a convenient stay when needing proximity to medical facilities like Phoenix Children's Hospital. Let's delve into the details that make this hotel a noteworthy choice for our community.

Staybridge Suites Phoenix – Biltmore Area by IHG is conveniently located at 2940 N Greenfield Rd, Phoenix, AZ 85016, USA. This places it in the well-regarded Biltmore area, a central and accessible part of Phoenix.

For us Arizonans, the hotel's location offers excellent accessibility. Situated near major arterial roads, it provides straightforward connections to the SR 51 freeway, making it easy to reach from various parts of the Phoenix metropolitan area, including downtown Phoenix, Scottsdale, and Tempe. This ensures a smooth journey for locals planning a staycation or for those accommodating visiting family and friends arriving from different parts of the Valley. The proximity to Phoenix Sky Harbor International Airport is also a significant advantage, ensuring a relatively quick and easy commute for incoming and departing guests.

Beyond its general accessibility, the specific location is highly practical. The "Biltmore Area" designation points to its proximity to the upscale Biltmore Fashion Park, offering premier shopping and diverse dining experiences just a short drive away. Crucially, the hotel is also very close to important medical facilities such, as Phoenix Children's Hospital and Abrazo Arizona Heart Hospital, making it an invaluable option for families and individuals needing convenient lodging during medical visits. While the immediate surroundings might be more business-oriented, the quick access to entertainment, dining, and healthcare facilities makes it a versatile base for both leisure and essential travel within Phoenix. The neighborhood is generally well-maintained, contributing to a pleasant experience for guests navigating the area.

Staybridge Suites Phoenix – Biltmore Area provides a comprehensive suite of services and amenities designed to make extended stays comfortable and convenient, fostering a home-like environment.

  • Spacious All-Suite Accommodations: Every unit is an apartment-style suite featuring a separate living area and bedroom(s), offering significantly more space and privacy than traditional hotel rooms.

  • Fully Equipped Kitchens: A major highlight, each suite includes a full-sized refrigerator/freezer, stovetop, microwave, dishwasher, coffee maker, and all necessary cookware, dishes, and utensils, enabling guests to prepare their own meals.

  • Complimentary Hot Breakfast Buffet: Guests can enjoy a delicious and varied hot breakfast served daily, offering a range of options to start the day right, included with the stay.

  • Complimentary Evening Social (The Social): Held Monday through Wednesday evenings, this popular perk offers guests complimentary light bites, beer, and wine, providing a relaxed atmosphere to socialize and unwind.

  • Complimentary Guest Laundry Facilities: A 24/7 on-site self-laundry facility is available free of charge, which is incredibly convenient for extended stays, allowing guests to do their laundry at their leisure.

  • Outdoor Heated Pool & Hot Tub (Jacuzzi): The hotel features an inviting outdoor swimming pool and a soothing hot tub, perfect for relaxation and recreation under the Arizona sun.

  • 24-Hour Fitness Center: A well-equipped gym is accessible around the clock, allowing guests to maintain their fitness routines whenever it suits them.

  • 24-Hour Business Center: Facilities with computers and printing capabilities are available for guests needing to work or attend to business matters.

  • Complimentary Wi-Fi: High-speed wireless internet access is provided throughout the hotel and in all suites, ensuring reliable connectivity.

  • Pet-Friendly Policy: The hotel welcomes furry companions with advance reservation and applicable non-refundable fees (e.g., $75 for 1-6 nights, $150 for 7+ nights, maximum 2 pets, 80 lbs each).

  • Outdoor Patio with BBQ Grills and Fire Pit: Guests can enjoy the Arizona weather and prepare their own grilled meals in a comfortable outdoor setting.

  • The Pantry (24/7 Sundry Shop): An on-site market offers snacks, beverages, and easy-to-prepare meal kits for purchase, providing convenience for guests.

  • Housekeeping Services (Weekly for Extended Stays): While daily housekeeping may not be standard for extended stays (typically weekly service), guests can often request additional services for a fee.

  • Free Parking: Complimentary self-parking is available on-site, adding to the value and convenience for guests with vehicles.

Staybridge Suites Phoenix – Biltmore Area offers several compelling features and highlights that distinguish it, particularly for those seeking a more residential and value-driven hotel experience.

  • Spacious, Apartment-Style Suites with Full Kitchens: This is arguably the biggest highlight. Every guest enjoys a large, multi-room suite complete with a fully equipped kitchen. This setup provides immense flexibility and cost savings, allowing guests to cook their own meals, store groceries, and truly live comfortably, especially during longer visits.

  • Exceptional Staff & Service: Despite some guests noting the extended-stay housekeeping policy, reviews overwhelmingly praise the hotel staff as "very kind and welcoming," "warm and pleasant," and providing "great service." This human element significantly enhances the overall guest experience, demonstrating a strong commitment to hospitality.

  • Complimentary Hot Breakfast & Evening Socials: These included amenities are significant value-adds. The free, hot breakfast buffet offers a convenient and substantial start to the day, while the evening socials (with complimentary drinks and snacks) provide a pleasant opportunity to unwind and connect with other guests.

  • Convenient On-Site Amenities: The presence of a 24/7 complimentary guest laundry, an outdoor heated pool and hot tub, a fitness center, and even BBQ grills on the patio, makes the hotel highly self-sufficient and comfortable, mimicking the conveniences of home.

  • Prime Location for Medical Visits and Leisure: Its strategic proximity to major medical facilities like Phoenix Children's Hospital makes it an invaluable resource for patients and their families. Additionally, its location in the Biltmore area provides easy access to upscale shopping (Biltmore Fashion Park), dining, and other popular Scottsdale attractions, catering to both practical and leisure needs.

  • Clean and Well-Maintained Property: Guests frequently comment on the hotel's cleanliness, noting that the building "appears to be clean and well-maintained," contributing to a comfortable and pleasant environment.

  • Pet-Friendly: For those traveling with pets, the welcoming pet policy is a significant advantage, making it easier to bring furry family members along.

Staybridge Suites Phoenix – Biltmore Area, being part of the IHG (InterContinental Hotels Group) family, frequently offers a variety of promotions and special offers designed to provide value to its guests. These offers are dynamic and can change seasonally or based on specific events, so it's always best to check their official IHG or Staybridge Suites website directly for the most current opportunities.

Typical promotions and ways to save on your stay might include:

  • IHG One Rewards Member Rates: Members of the IHG One Rewards loyalty program (which is free to join) can access exclusive discounted rates, earn points on their stays, and enjoy benefits such as complimentary Wi-Fi, mobile check-in, and potential room upgrades depending on their elite status.

  • Extended Stay Discounts: As an extended-stay brand, Staybridge Suites regularly offers significant savings for longer bookings. You might find tiered discounts for stays of 5+ nights, 7+ nights, or even 30+ nights, making it more cost-effective for protracted visits.

  • Advance Purchase Rates: Booking and paying for your stay in advance can often unlock lower, non-refundable rates.

  • AAA/CAA Member Discounts: Members of AAA (American Automobile Association) or CAA (Canadian Automobile Association) typically qualify for special discounted rates.

  • Senior and AARP Member Discounts: Discounted rates are often available for seniors and AARP members.

  • Government and Military Discounts: Special rates are usually extended to government employees and military personnel, including those visiting Phoenix Children's Hospital for military families.

  • Medical Rates/Hospital Discounts: Given its proximity, the hotel often offers special discounted rates for guests visiting local medical facilities like Phoenix Children's Hospital, Abrazo Heart Hospital, or others. Guests may need to show appointment confirmation at check-in.

  • Package Deals: Occasionally, the hotel may offer packages that bundle specific amenities, though the core value of Staybridge is in its inclusive amenities like breakfast and evening socials.

For the most accurate and up-to-date information on current promotions or to make a reservation, please use the following contact information:

  • Address: 2940 N Greenfield Rd, Phoenix, AZ 85016, USA

  • Phone: (602) 224-0012

  • Mobile Phone: +1 602-224-0012

We highly recommend visiting the official IHG or Staybridge Suites website for this specific location to browse current offers and book your stay directly for the best available rates and packages.

For us Arizonans, Staybridge Suites Phoenix – Biltmore Area is exceptionally well-suited for a variety of local needs, making it a highly practical and appealing choice. Firstly, it's an excellent option for a comfortable and value-packed staycation. If you're looking to explore the Biltmore area's upscale shopping and dining, or simply desire a change of scenery with the comforts of home, the spacious suites with full kitchens allow you to fully settle in, prepare your own meals, and save on dining out. The complimentary breakfast and evening socials add significant value, making a local escape even more enjoyable and economical.

Secondly, and critically for many families, this hotel is an invaluable resource when a loved one requires medical care at nearby facilities like Phoenix Children's Hospital or Abrazo Arizona Heart Hospital. The apartment-style suites provide ample space and a home-like environment during what can be a stressful time, offering a comfortable retreat close to treatment centers. The in-suite kitchens and laundry facilities are particularly beneficial for longer medical stays.

Lastly, for those hosting out-of-town guests, especially families or those on extended visits, Staybridge Suites is a perfect recommendation. Your visitors will appreciate the generous space, the ability to cook their own meals, and the complimentary amenities, making their stay in Phoenix both comfortable and convenient. The hotel's friendly staff, as consistently praised, ensures a warm Arizona welcome for your guests.

In conclusion, Staybridge Suites Phoenix – Biltmore Area by IHG stands out in our local community by offering a unique blend of extended-stay convenience and thoughtful amenities. Despite the differing housekeeping schedule common to its brand, its clean, spacious suites, valuable complimentary services, and outstanding staff make it a highly suitable and reliable choice for Arizonans seeking a comfortable and functional "home away from home" for any length of stay.

Staybridge Suites Phoenix – Biltmore Area by IHG Photos

Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5
Staybridge Suites Phoenix – Biltmore Area by IHG 5

Staybridge Suites Phoenix – Biltmore Area by IHG Location & Map

2940 N Greenfield Rd, Phoenix, AZ 85016, USA

Reviews

What a great hotel . . . . . with lousy housekeeping. On our first morning, we brewed and drank the one packet of coffee in the room. We also filled the two tiny trash cans. Upon returning that evening, the trash cans were still full and there wasn't a new packet of coffee. We went to the front desk to inquire why there was no housekeeping and were notified that since it was an "extended stay" hotel, there would be housekeeping every seven days. I don't recall anything about it being an extended stay hotel with limited housekeeping. Since we paid a full price of nearly $200 per night for six nights, I found this very disappointing. The front desk person assured us that we could request and receive trash emptying the next morning. All we had to do was ask. For the second morning, we went without in-room coffee and left for the day, confident that our trash would be emptied when we returned. Not so! Upon returning to the front desk, we were told to put our trash in the hallway and it would be emptied. Even though I didn't want to put my trash in the hallway, I did as requested. The trashcans were emptied but no new liner!! Also, no coffee. I tracked down a person cleaning a room that was vacant. She gave me trash can liners and decaf. That's all she had on her cart. Pros: The breakfast was quite good for hotel buffet. Shai, the front desk person during the first half of our stay was warm and pleasant. The building is lovely and appears to be clean and well-maintained. Too bad that a stingy housekeeping policy keeps me from giving five stars.

May 10, 2025 · Joyce Sullivan

The staff was very kind and welcoming when we arrived in from a very long drive. The room was clean and the bed was comfy. Plenty of room and breakfast was a great addition to the stay! Thank you for a great time!

Jun 15, 2025 · Michelle Griffin

I had a wonderful stay! The rooms were clean and comfortable, with housekeeping coming by every two days. The hotel itself is in a pretty central location, only a 10 minute drive from the airport and a 5 minute drive from a great part of town with plenty of good restaurants to choose from. A special thanks to Bridget for making our stay enjoyable and accommodating our group! :)

Apr 09, 2025 · Allie B

The location is super convenient, just a short distance from the airport, though it’s a bit further from the buzz of Phoenix. My two stays on different nights might have left my tired brain a little foggy for a full 5-star review, but I do remember the staff being incredibly friendly and helpful, especially on the morning I was rushing to catch my flight. I can’t recall if I had breakfast, but their hospitality definitely stood out. This place also holds a special place in my heart—it was where I said my goodbyes to my pals from Botswana and South Africa. The memories of our time together in Arizona made the stay even more meaningful, adding a bittersweet touch to the experience.

Mar 17, 2025 · Kennedy Kamau

I’ve stayed at IHG hotels many times before, but this was by far the worst experience. We booked a two-bedroom suite, but upon arrival, we found something extremely disgusting in one of the bathtubs. When we reported it to the front desk, the receptionist told us to simply use the other shower instead. We had seven people, it was nearly 11 PM, and everyone—especially the kids—was exhausted. We paid for two bathrooms, so this response was unacceptable. Neither the receptionist nor the hotel manager (who was on the phone) offered any real solutions. They didn’t even bother looking at the photo we took and rudely told us to clean it ourselves—without even checking what it was. We asked to switch rooms, but they claimed they had no availability. After a long discussion, they finally offered us another room—just to use the shower—and insisted we return the key immediately after. To make things worse, the hairdryer in that room didn’t even work. The next day, no one came to clean the bathtub until we followed up again. It turned out the issue was a clogged drain so severe that the housekeeper had to apply strong chemicals multiple times to fix it. By the time we returned that night, it was finally resolved—but they left two conditioners and no shampoo in the bathroom. Another issue was the complimentary breakfast. While there were plenty of options, many of the plates had stains on them. On one morning, my son had an allergic reaction after eating only toast with strawberry jam—which he has never been allergic to—and I ended up throwing up afterward. Overall, this was a terrible stay, and I do not recommend this hotel.

Mar 29, 2025 · Yolanda Li

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