SureStay by Best Western Manchester ico

SureStay by Best Western Manchester

Hotels Near Of MeIowaDelaware CountyManchesterWest Main Street

1020 W Main St, Manchester, IA 52057, USA

3.0

The manager and clerk when we checked in were very friendly and accommodating. We had requested a ground floor room through Booking. When we got there they had no idea because Booking did not relay the message to them. They were very happy to switch our room with no issue. The room was a room. Nothing special. The location was great. Close to restaurants and shopping.

Donald Ross
  • Overview
  • (563) 927-2533
  • www.bestwestern.com

SureStay by Best Western Manchester Introduce

For Iowans and visitors to the Manchester area, finding reliable lodging is a top priority. SureStay by Best Western Manchester, located on West Main Street, is a familiar name and a popular choice for many travelers. This article is crafted to give you an honest and thorough overview of the hotel, using public data and real guest feedback to provide a factual perspective. We'll delve into the various aspects of the hotel, including its location, the services it offers, and what makes it a suitable option for those familiar with the community. Our goal is to equip you with the information you need to make an informed decision about your next stay, whether you're booking a room for a family reunion, a business trip, or a quick getaway. We understand that your time is valuable, and finding a hotel that meets your expectations is crucial for a comfortable and stress-free trip. By focusing on factual information and a balanced view, we hope to serve as a trustworthy resource for the Manchester community and beyond.

The hotel's affiliation with the Best Western brand provides a certain level of expectation, but every hotel has its own unique character and operational standards. It's important to look beyond the brand name and understand the specifics of this particular location. This article is structured to provide a detailed look at the SureStay by Best Western in Manchester, covering everything from the check-in process to the state of the rooms and the availability of amenities. We will touch on the friendliness of the staff, which has been highlighted by some guests as a positive feature, as well as addressing some of the significant concerns raised in reviews, such as room maintenance and cleanliness. The tone of this piece is friendly and professional, offering a local's perspective on what to consider when booking a room here. We believe that by providing this level of detail, we can help local residents confidently recommend or choose this hotel for their own needs, ensuring that their stay is as pleasant as possible.

Ultimately, this overview is a tool for the community. It’s for the parents booking a room for their child's graduation, the business professional in town for a conference, or the couple taking a short trip to explore the area. By offering a comprehensive and transparent look at the SureStay by Best Western Manchester, we aim to be a helpful part of your travel planning process. Our commitment to factual content ensures that you can trust the information provided, allowing you to focus on the purpose of your trip rather than worrying about your accommodations. We want to help you make the best choice for your lodging needs in Manchester, Iowa.

The SureStay by Best Western Manchester is conveniently situated at 1020 W Main St, Manchester, IA 52057, USA. This location places it on a prominent street, which makes it easily accessible for travelers arriving from different directions. Being on West Main Street means the hotel is well-connected to the rest of the city, and many local points of interest are a short drive or even walk away. For guests with a car, the location is a definite plus, as it simplifies navigation and provides a central base for exploring Manchester and the surrounding Delaware County. It is near a variety of local restaurants, shopping areas, and other businesses, which is a great benefit for guests who want to experience the local scene without having to travel far. The location is also noted for its proximity to key community venues and attractions, making it a practical choice for those in town for a specific event or to visit family.

Accessibility to the hotel and its facilities has been a point of discussion. While the physical location is easy to get to, the hotel itself is a two-story building without an elevator. This is a crucial detail for guests who may have mobility issues or are traveling with heavy luggage. The presence of a trolley for suitcases is a helpful feature, but the lack of an elevator means that guests in ground-floor rooms are in a more convenient position. For those with special requests, such as a ground floor room, it's important to note that while the staff has been described as accommodating, they may not receive such requests from third-party booking sites. Therefore, it is highly recommended to call the hotel directly to confirm any specific needs, ensuring that your stay is as comfortable as possible. The accessibility of the location to local amenities is a strong point, but the internal accessibility of the building itself is a factor that all potential guests should consider before booking.

Based on public information and guest feedback, the SureStay by Best Western Manchester offers several services. The functionality and quality of these services, however, can be mixed:

  • Front Desk Service: The hotel has a 24-hour front desk. According to reviews, the staff, including the general manager, can be very friendly and accommodating, particularly in handling room requests and issues. However, the responsiveness and effectiveness of the management in resolving disputes, such as billing issues, has been questioned by some guests. A positive note is that staff has been willing to switch rooms when a guest's original room had problems.

  • Breakfast: The hotel provides a complimentary breakfast. Guest feedback is mixed, with some finding it sufficient while others note that the variety could be better. Specific items mentioned include egg and sausage patties and waffles, which can be a convenient way to start the day without an extra cost. It is a standard feature for this type of hotel.

  • Internet Access: The hotel provides free WiFi and wired internet access in public areas and rooms. However, some guest experiences suggest that the connectivity may not always be reliable. This is an important consideration for business travelers or anyone who needs a consistent internet connection.

  • Housekeeping: Daily housekeeping is a service offered. However, some guests have reported issues with cleanliness upon arrival, including stained sheets and other general signs of neglect. This suggests that the consistency of the housekeeping service may be a concern for some travelers.

  • Pet-Friendly: The hotel is pet-friendly and allows up to two dogs per room, with some restrictions on size and type of pet. This is a great service for those traveling with their animal companions, though there is an additional fee. It is always a good idea to confirm the specific pet policy with the hotel directly.

The hotel’s services are designed to meet the basic needs of travelers. The positive feedback on staff friendliness is a major plus, but the inconsistent delivery of some key services, such as cleanliness and problem resolution, is a factor for guests to consider. It highlights the importance of open communication with the staff to ensure a positive stay.

SureStay by Best Western Manchester has several features and highlights that are worth noting. These include both the positive aspects and the areas where some guests have experienced challenges:

  • Room Comfort: The rooms are described as being generally comfortable, though not particularly "special." They include standard amenities such as air conditioning, flat-screen TVs with satellite channels, microwaves, refrigerators, and coffee makers. Some suites even feature a jetted tub, which is a definite highlight for those looking for a bit of extra comfort.

  • Location: The location on W Main St is a significant highlight, as it places guests within close proximity to a range of restaurants, shops, and the Regional Medical Center. This makes it an excellent choice for visitors who need to be near these facilities or want to easily explore the town.

  • Pet-Friendly Policy: The hotel’s pet-friendly nature is a strong selling point for many travelers. Having the option to bring your pet along can be a deal-maker for those who don't want to leave their companions behind. It is a feature that caters to a specific, and often underserved, market of travelers.

  • Room and Facility Maintenance: A major challenge highlighted by guests is the state of some of the rooms and facilities. This includes issues with broken windows, a lack of cleanliness, and inoperable amenities. The lack of an elevator for a two-story building is also a practical consideration for guests with specific needs. These issues suggest that while the hotel has a good list of features, the execution of their maintenance can be inconsistent.

The features of the SureStay by Best Western Manchester are a mix of what you would expect from a hotel in this category and some specific issues noted by guests. The comfortable beds and convenient location are positive highlights, but the concerns about maintenance and cleanliness are important factors to consider. This balanced view is essential for anyone looking to book a stay and manage their expectations accordingly.

For making reservations or any other inquiries, you can contact SureStay by Best Western Manchester using the following information:

  • Address: 1020 W Main St, Manchester, IA 52057, USA

  • Phone: (563) 927-2533

It is strongly recommended to use this contact information to call the hotel directly, especially if you have specific requests or concerns. This can help ensure that your booking is handled correctly and that the hotel is aware of any needs you may have, such as a ground-floor room. Direct communication with the front desk staff can be the best way to get the most accurate and up-to-date information before your stay.

For people in the Iowa region, SureStay by Best Western Manchester is a practical option for lodging. It offers a convenient location for hosting out-of-town guests, visiting for local events, or for a brief staycation. Its proximity to local amenities like restaurants and shopping makes it a suitable base for exploring the town. While some guests have had negative experiences regarding maintenance and cleanliness, others have found the staff to be friendly and accommodating, which can significantly improve a stay. The hotel is a part of the local community, and by providing a place for travelers to stay, it contributes to the local economy. For locals who are booking for themselves or their visitors, it is best to be an informed consumer, calling ahead to confirm details and manage expectations based on a full picture of the hotel's offerings. For many, the central location and basic comforts will outweigh the potential drawbacks, making it a perfectly suitable choice for a variety of lodging needs in Manchester, Iowa.

SureStay by Best Western Manchester Photos

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SureStay by Best Western Manchester Location & Map

1020 W Main St, Manchester, IA 52057, USA

Reviews

The manager and clerk when we checked in were very friendly and accommodating. We had requested a ground floor room through Booking. When we got there they had no idea because Booking did not relay the message to them. They were very happy to switch our room with no issue. The room was a room. Nothing special. The location was great. Close to restaurants and shopping.

Jun 08, 2025 · Donald Ross

Short story: Stay at Cobblestone and pay a little more. Long story: One star feels too generous. I’ve stayed in at least 12 Best Westerns in the last 7 years or so and always had good experiences until this one. The first room had a broken window that wouldn’t close, was approximately 105 degrees, the door leading to the upstairs rooms was taped so it wouldn’t lock- anyone had access to the hotel, the beds weren’t made and crawling in small, light colored bugs, and they have a trolley for suitcases with no elevator so good luck! When I asked for another room, the beds were made but still had little white roommates, was still 105 degrees, the sheets were stained, the art was clearly ripped off of the wall, and the tub did not drain. This hotel is used to a clientele that is very simply not my kind of people or even people I wish to ever interact with. I told the guy at the front desk (Harry Patel, GM) that this wouldn’t work and he did something on the computer (claimed it was cancelling the pending transaction and issuing a refund). My card was charged anyway- almost $300 for just 2 nights, no where near the worth of that place. I had to dispute the charge with my bank for a refund.

Jul 11, 2025 · Grace Kocher

Do not stay here!!! We thought the room would be fine for one night but the next morning we woke up to find our beds full of bed bugs, we had bites all over us and will not be staying here again!

Apr 02, 2025 · Ally Anderson

The place is okay to stay the night. Was clean, inexpensive, breakfast was cold cereal, and eggs, sausage to make a sandwich. The only problem we had besides the duvet cover having a stain was the water shut off while my husband was showering. Luckily we had bottled water to rinse his hair. I felt bad for the guys working the reception counter. Quite a few upset people to deal with.

Oct 11, 2024 · Paula Hancock

We stayed here 6 years ago when we came to Dyersville for a short trip so we chose to come back again. The staff was very friendly, breakfast was filling. The room was clean and comfortable and we slept good. It was a bit waem on arrival but the AC kicked on and cooled it down quickly. The toilet rocked a bit in our bathroom and there was a bit of an odor at the rear of the hotel but it was otherwise a good price, good night sleep, quiet and friendly place to stay.

Jul 24, 2024 · Amy Christy

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