Best Western Resort Hotel & Conference Center ico

Best Western Resort Hotel & Conference Center

Hotels Near Of MeWisconsinColumbia CountyPortageCounty Road CX

2701 County Rd CX, Portage, WI 53901, USA

4.0

I’ve stayed at the Best Western in Portage, WI many times and it’s always a reliable choice. The rooms are clean and comfortable, with a fridge, microwave, and reliable Wi-Fi. Breakfast is what you’d expect from a franchise hotel, but there’s a good variety and the food and dining area is well managed and very clean. The building could use some updates, but it looks like the pool is being renovated. It’s in a great location—close to the interstate, restaurants, and the hospital. Staff are friendly and helpful. I’ll definitely keep coming back.

Kaylie Weaver
  • Overview
  • (608) 742-2200
  • www.bestwestern.com

Best Western Resort Hotel & Conference Center Introduce

For anyone in Wisconsin, a trip through the central part of the state often brings them to Portage, a city known for its rich history and prime location between major interstates. Whether you're heading to the Wisconsin Dells, hitting the slopes at Cascade Mountain, or just passing through, finding a dependable and comfortable place to stay is a must. The Best Western Resort Hotel & Conference Center in Portage is a long-standing and reliable choice that many locals trust. This article will serve as a comprehensive guide, providing an honest overview of this hotel from a local's perspective, highlighting its key features, location, and what to expect during your stay.

This hotel is a classic example of a reliable franchise, offering a consistent and comfortable experience. Guests often note that the rooms are clean and equipped with essential amenities like a fridge, microwave, and dependable Wi-Fi, making a stay here feel more like home. While the building might show its age in some areas, the management and staff are dedicated to maintaining a high standard of cleanliness and service. The hotel is particularly praised for its staff, who are described as friendly, helpful, and attentive. The commitment to guest satisfaction is evident, as seen in a case where a partial refund was offered to a guest, demonstrating a respectful and honest approach to customer feedback. This dedication to service and reliability is a significant reason why many people, including locals, "keep coming back."

The location and accessibility of the Best Western Resort Hotel & Conference Center are among its strongest points. Located at 2701 County Rd CX, Portage, WI, 53901, the hotel is perfectly positioned for travelers. It sits close to the interstate, making it an easy and convenient stop for those on a long journey. This location also provides quick access to a number of local amenities. Guests can find a variety of restaurants, a hospital, and other essential services just a short distance away. For those visiting the area for recreational activities, the hotel is also in a great spot, with Cascade Mountain Ski & Board Area just a few miles away.

The hotel’s position near major highways is a huge benefit for locals traveling for work or leisure. It means less time spent navigating local roads and more time enjoying the destination. The proximity to Cascade Mountain is a particular draw for families and individuals who enjoy winter sports, as it offers a convenient and comfortable place to stay after a day on the slopes. Additionally, the hotel's location makes it a great central point for visiting other nearby attractions, including Lake Wisconsin and the Wisconsin Dells, which is a quick, 15-minute drive away. The convenience of having restaurants and other services nearby also adds to the hotel's appeal, making it a stress-free choice for any stay.

The Best Western Resort Hotel & Conference Center offers a solid range of services that cater to both leisure and business travelers. The hotel is known for providing a good value for the money, with several key amenities included to enhance the guest experience.

  • Complimentary Continental Breakfast: The hotel offers a continental breakfast with a good variety of items, including a make-your-own pancake station, served in a clean and well-managed dining area.
  • Indoor Pool and Sauna: The hotel features a heated indoor pool and sauna, providing a great way for guests to relax and unwind, though it's always wise to call ahead to confirm the operational status of all facilities, as renovations and repairs can occur.
  • 24-Hour Fitness Center: For those who like to stay active, the hotel offers a well-equipped fitness center with a treadmill, stationary bike, and other equipment.
  • On-site Conference and Meeting Facilities: With a conference center and banquet facilities, the hotel is a great option for hosting events, meetings, or family reunions.
  • Free High-Speed Wi-Fi: Reliable Wi-Fi is available throughout the hotel, allowing guests to stay connected for work or personal use.
  • In-Room Amenities: Each room is equipped with a refrigerator and a microwave, which are incredibly useful for storing and reheating food, especially for longer stays.
  • On-site Laundry Facilities: For guests on extended stays or families with children, the coin-operated, on-site laundry facilities are a valuable convenience.

Beyond the standard services, the Best Western Resort Hotel & Conference Center has a number of features and highlights that make it a compelling choice. These are the elements that guests often remember and appreciate, contributing to the hotel's strong reputation for reliability.

  • Clean and Comfortable Rooms: The rooms are consistently praised for being clean and comfortable, with cozy beds and bedding that ensure a good night's sleep.
  • Friendly and Helpful Staff: The hotel's team is a standout feature, known for their attentiveness and kindness, which makes every interaction a positive one.
  • Well-Managed Dining Area: The breakfast and dining area is noted for its cleanliness and organization, creating a pleasant environment to start the day.
  • Essential In-Room Appliances: The inclusion of a fridge and microwave in every room is a huge plus, offering flexibility and convenience for guests.
  • Great Value for the Money: Guests often feel they are getting a great deal, with the combination of a good location, comfortable rooms, and key amenities at a reasonable price.
  • Accommodation for Events: The hotel's conference and banquet facilities are a major highlight for locals, providing a convenient and well-equipped venue for family reunions, business functions, and other gatherings.

To book a stay or get more information about the Best Western Resort Hotel & Conference Center, you can use the following contact details. The staff is always available to help with reservations and to answer any questions you might have about your visit.

Address: 2701 County Rd CX, Portage, WI 53901, USA

Phone: (608) 742-2200

Mobile Phone: +1 608-742-2200

In conclusion, for locals in Wisconsin, the Best Western Resort Hotel & Conference Center in Portage is a great, reliable choice for themselves or their out-of-town guests. It's a hotel that delivers on the basics—cleanliness, comfort, and friendly service—while also providing convenient amenities that make a stay enjoyable. Its strategic location near the interstate, restaurants, and recreational areas like Cascade Mountain makes it an ideal base for a wide range of activities. Whether it’s for a ski trip, a business meeting, or a convenient stop on a long road trip, this hotel provides a trustworthy and value-packed lodging option. The dedication of the staff, combined with the practical amenities like the indoor pool, free breakfast, and in-room appliances, makes this Best Western a place that locals can confidently recommend. It's a testament to the kind of dependable hospitality that Wisconsin is known for.

Best Western Resort Hotel & Conference Center Photos

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Best Western Resort Hotel & Conference Center Location & Map

2701 County Rd CX, Portage, WI 53901, USA

Reviews

I’ve stayed at the Best Western in Portage, WI many times and it’s always a reliable choice. The rooms are clean and comfortable, with a fridge, microwave, and reliable Wi-Fi. Breakfast is what you’d expect from a franchise hotel, but there’s a good variety and the food and dining area is well managed and very clean. The building could use some updates, but it looks like the pool is being renovated. It’s in a great location—close to the interstate, restaurants, and the hospital. Staff are friendly and helpful. I’ll definitely keep coming back.

Jul 14, 2025 · Kaylie Weaver

Edit Edit: The owner gave me a partial refund and I very much respect that. Thank you for the honesty and refund. Edit: The owner replied and said the broken hot tub was noted on the website. Unless I'm missing something, the website says pool area construction will begin in March. It's February and no mention of a broken hot tub. It then lists the hot tub as one of the amenities (screenshots provided). If you're trying to keep kids busy here, definitely call before you book because it sounds like the pool may be out of commission shortly as well. A partial refund is more than welcome from the owner. Thanks in advance. Hot tub is broken and looks like it may have been for a while based on how weathered the notification sign is at the front desk. A real bummer because I would have just driven home after snowboarding at Cascade but thought it would be fun for the family to use the pool and hot tub for the night. If you are hoping to use the hot tub and that's a deal breaker for you, call ahead before making a reservation. The room seems fine so no complaints there.

Mar 23, 2025 · Brian Perz

We got there and everything was going smoothly. We got in our room put some stuff away and went down the road to grab dinner. Upon returning we found bugs on our bed. We called the front desk and they stated they would place us in a new room which we did 2 floors down and that room had bugs as well but worse! We left immediately, I have photos and videos.

Jun 28, 2025 · Katie Bester

I have not at all stayed but with looking into the reviews listed I am definitely passing on booking here. How many horrible reviews does it take to tell you and your owners that the hotel needs major help? When was the last update completed? A turnover rate in hotels these days show major updates should be done every 5-6 years. Proper maintenance needs to be taken care of EVERY day.

Apr 07, 2025 · Kelli Burmeister

After my experience with your hotel, I am hesitant to try any Best Western from now on. We stayed there over a month ago, but this still needs to be said. An employee named Glenda is absolutely the most rude, disrespectful, entitled and childish person I've ever had the displeasure of encountering. This woman literally screamed at me during breakfast claiming it wasn't an all you can eat buffet. There were only two other people there besides my family. I am a small, disabled woman who only took one item. Apparently, when I got orange juice earlier, that was the beginning of the end. There seemed to be an overabundance of everything. After being screamed at like a banshee, I left utterly mortified. Upon my return, I saw that the reason guests shouldn't be bothering with breakfast is because they need to save it for Glenda! I sure hope she enjoyed it! Edit for owner: the reservation was under B. Abbott

May 14, 2025 · D Rouskey

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