Chateau Elan ico

Chateau Elan

Hotels Near Of MeGeorgiaGwinnett CountyBraseltonLegends Drive

5473 Legends Dr, Braselton, GA 30517, USA

4.0

This place was a disappointment overall for me. The grounds are beautiful and the architecture is nice. My issue is with the value to service proposition of this place. I’ve been very blessed to have been to a couple really nice spa / hotel / restaurant places in my life. I felt that we paid 4 star prices here for 2 or 3 star value. Service was not bad, but not outstanding. Food the same. Our room didn’t have hot water for 2 nights. Called them immediately to fix it and they never did. Truly not a bad experience overall. I just feel like you can spend the same money elsewhere and get a better experience. I must clarify this is for the hotel and restaurant(s). I found the Spa at Chateau Elan to be fantastic and the winery fine as well.

kyle knox
  • Overview
  • (678) 425-0900
  • www.chateauelan.com

Chateau Elan Introduce

For those searching for "Hotels Near Me" with a strong emphasis on luxury, relaxation, and a diverse range of activities, Chateau Elan in Braselton, Georgia, stands as a prominent resort destination. Located at 5473 Legends Dr, Braselton, GA 30517, USA, this expansive property offers a comprehensive experience that goes beyond typical hotel accommodation. Guests can reach the resort via phone at (678) 425-0900 or mobile at +1 678-425-0900.

The environment at Chateau Elan is designed to evoke the ambiance of a French country estate, set amidst 3,500 acres of rolling foothills in North Georgia. This sprawling estate includes vineyards, lush countryside, and pinewood forests, creating a picturesque and serene backdrop for a getaway. The architecture is reminiscent of European chateaus, contributing to a sense of elegance and grandeur. The resort is a destination in itself, providing a tranquil escape from urban bustle, making it an attractive option for those seeking a luxurious retreat within a convenient driving distance from Atlanta. The natural beauty of the surroundings, coupled with meticulously maintained grounds, offers a sophisticated and calming atmosphere for guests.

Chateau Elan prides itself on offering an extensive array of services and amenities that cater to various interests. As a full-service resort, it boasts a significant number of on-site dining options, with seven restaurants and a coffee shop/café, ranging from fine dining establishments to casual pubs, providing a diverse culinary journey. Guests can also enjoy several bars and lounges, including a poolside bar. Daily housekeeping services are typically provided, ensuring a pristine environment throughout a guest's stay.

Beyond dining, the resort is renowned for its world-class full-service spa, which offers a wide variety of treatments and services designed for mind and body rejuvenation, including deep-tissue massages, hot stone massages, and various hydrotherapy and aromatherapy treatments. The spa also features dedicated guest accommodations, creating a secluded oasis for relaxation. For active guests, Chateau Elan offers a championship golf course with a driving range and golf lessons, as well as extensive recreational facilities, including six outdoor tennis courts, basketball, volleyball, and bocce ball courts. A fitness center with top-of-the-line equipment, including Peloton bikes, and complimentary wellness classes are also available. Guests can also enjoy a seasonal outdoor pool with sun loungers and pool umbrellas.

Key features of Chateau Elan that distinguish it as a resort hotel include its operational winery, which is a central attraction. The winery offers daily tours and tastings, allowing guests to explore the winemaking process and sample a portfolio of handcrafted wines. This unique feature sets it apart from many other "Hotels Near Me" options, providing an immersive experience for wine enthusiasts. The resort also offers a variety of accommodation types beyond standard hotel rooms, including luxurious guest rooms in the Inn, private two- and three-bedroom villas for groups or families, and lavish spa suites designed for ultimate relaxation. Rooms are typically equipped with comforts such as flat-screen televisions with cable channels, coffee/tea makers, refrigerators, and elegant bathrooms with deep soaking bathtubs and separate showers. Other conveniences include complimentary Wi-Fi, in-room safes, and hypo-allergenic bedding upon request. The resort is generally pet-friendly in specific accommodations (Inn and Villas) with an associated fee and certain restrictions.

From a promotional standpoint, Chateau Elan frequently offers various packages and deals designed to enhance the guest experience and attract different segments of the market. These often combine overnight accommodations with access to the resort's signature amenities. Examples of promotional packages include "Sips of Summer," which may include a food and beverage credit and a bottle of wine; "The Dreamscape at Chateau," offering extensive credits for dining, golf, and spa treatments; and "Rise & Renew," focusing on spa suite accommodations and breakfast credits. For golf enthusiasts, "Legends on The Fairway" provides golf credits. The resort also promotes "Stay More, Save More" for extended stays and specific packages for pet owners (Chateau Canines) and groups staying in villas (Villa Bodega Package), which might include pre-arrival grocery shopping and dedicated shuttle services. Special holiday packages, such as Valentine's Day offers, are also common. Guests searching "Hotels Near Me" for a luxurious or activity-rich experience would find these promotions appealing. It's important to note that a daily resort fee applies per night, covering access to many of these amenities, and parking fees (self-parking and valet) are additional.

However, an objective overview must also consider customer feedback. While many reviews praise the beautiful grounds, architecture, and particularly the spa and winery experiences, some guests have expressed concerns regarding the overall value for money and certain service aspects. Some feedback suggests that the general hotel and restaurant service, while not necessarily "bad," may not consistently meet the "outstanding" level expected for the price point. Specific issues cited by guests include a lack of hot water in rooms for extended periods without resolution and concerns about the execution of large public events, such as an Easter Egg Hunt, which some found poorly organized, leading to disappointment among children. These instances indicate that while the resort offers a grand setting and numerous amenities, the consistency of service and execution of all activities may vary. Prospective guests utilizing "Hotels Near Me" should consider these varied experiences when setting their expectations for a stay at Chateau Elan, understanding that the resort's strengths largely lie in its beautiful property, spa, and winery, while other aspects may have received mixed reviews.

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Chateau Elan Location

Chateau Elan

5473 Legends Dr, Braselton, GA 30517, USA

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Reviews

This place was a disappointment overall for me. The grounds are beautiful and the architecture is nice. My issue is with the value to service proposition of this place. I’ve been very blessed to have been to a couple really nice spa / hotel / restaurant places in my life. I felt that we paid 4 star prices here for 2 or 3 star value. Service was not bad, but not outstanding. Food the same. Our room didn’t have hot water for 2 nights. Called them immediately to fix it and they never did. Truly not a bad experience overall. I just feel like you can spend the same money elsewhere and get a better experience. I must clarify this is for the hotel and restaurant(s). I found the Spa at Chateau Elan to be fantastic and the winery fine as well.

Mar 23, 2025 · kyle knox

Don’t go to the Easter Egg Hunt! It was absolutely despicable. We should have known since it was advertised as free to the public. The grounds at Chateau Elan are beautiful and extensive, but the Easter Egg Hunt for hundreds of children was held in a tiny grassy area. The eggs weren’t even hidden, they were just thrown on the grass in the open. There were kids who pushed to the front and took all of eggs before the other kids could even get to the grass. I was with 5 kids and not one of them got an egg! We were even toward the front of the crowd. As we were walking out I counted 17 children crying because they didn’t get an egg! Then, we would pass by kids who had 20+ in their baskets. I agree that some of this is horrific parenting, but Chateau Elan didn’t even try to hide the eggs. I mean come on! You’ve these beautiful, extensive, grounds and can’t be bothered to spread things out a bit so all the children have a chance? I understand that it is free, which is nice, but honestly it was more detrimental than anything. If you plan it to be this way, just don’t do it at all. There were way too many kids whose core memory for that Easter was crying. I was so disgusted, I won’t be back to Chateau Elan.

Apr 23, 2025 · Eliza M

Terrible experience - dirty restaurant, tables not cleared, dirty room, nickel and dimed on all charges : 3% credit card fee + resort fee+parking fee + occupant tax etc etc. Would not recommend!

May 19, 2025 · Chief Optimizer

Very relaxing, lovely atmosphere! We took a nap in a hammock and had a wonderful body massage. They greeted you with a beverage. We had brunch. The menu was limited, but breakfast food was good. Some liked the crab cakes, some did not. The pool was cold. There is an elevator for those who need it. Most saff very accommodating. My next visit I will try the winery. Definitely will be going back

Jul 07, 2024 · Sherry Peterson

My friend and I went to the spa and had a blast. The food at the restaurant was 3/5, but I have high standards on food. The service 10/10. The massage was awesome and the facial was the best I have ever had. In between services we enjoyed the hot tub and the outdoor hammock area which was all so lovely. I would definitely go back.

Apr 06, 2024 · Emily Palmer

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