Hotels Near Of MePennsylvaniaLancaster CountyNew HollandWest Main Street
626 W Main St, New Holland, PA 17557, USA
Nasty place and going further down hill. Workers sleeping at front desk, help was snotty rented out my room to someone else an hour after I got in and tried to tell me it wasn’t my room although my stuff was in it and I had keys to that room. Never apologized for their mistake only got snotty. I’ll never stay again. Also put a month hold on $100 incidental hold. Terrible .
When searching for "Hotels Near Of Me" in the New Holland, PA vicinity, Comfort Inn New Holland Amish Country often appears as a potential option. Located at 626 W Main St, New Holland, PA 17557, USA, and reachable via phone at (717) 355-9900 or mobile at +1 717-355-9900, this hotel positions itself as a convenient choice for travelers exploring the renowned Amish Country. However, it's important to provide an objective introduction based on information available online, including both the hotel's stated offerings and recent customer feedback.
Rooms at Comfort Inn New Holland Amish Country generally feature a flat-screen TV with cable channels, a coffee maker, iron/ironing board, and a hairdryer. Guests can typically expect a private bathroom with a shower/tub combination. The hotel usually offers a business center, providing access to computers and printing facilities for those needing to work during their stay. There is also often a fitness center, although its current condition or availability is not consistently detailed in all public information. For guests traveling with pets, the Comfort Inn brand is often pet-friendly, and this location generally adheres to that policy, though it's always advisable to confirm specific pet policies and fees directly with the hotel. On-site parking is typically available for guests. The front desk is usually operational 24 hours a day, aiming to provide assistance and check-in/check-out services at any time.
However, based on recent customer reviews, several critical aspects of the hotel's features have been highlighted. These include concerns regarding the cleanliness and overall upkeep of the property, with terms like "nasty place" and "could use some updating/cleaning" appearing in feedback. Staff interactions are also a notable point, with some guests reporting unwelcoming or "snotty" behavior from front desk personnel, including incidents of alleged room re-rental mistakes and a lack of apology for errors. Instances of staff sleeping at the front desk have also been reported. Furthermore, there are mentions of issues with incidental holds on credit cards, with one guest reporting a "month hold on $100 incidental hold," which can be a significant inconvenience. While the hotel aims to offer a comfortable experience, these specific customer experiences suggest inconsistencies in service delivery and property maintenance.
For those considering this hotel within the "Hotels Near Of Me" category, it's important to weigh the convenience of its location in Amish Country against the reported issues. While the hotel's aim is to provide comfortable lodging and standard amenities like free breakfast and Wi-Fi, recent customer experiences suggest that potential guests should manage their expectations regarding the overall upkeep, cleanliness, and staff interactions. The value proposition appears to be primarily driven by its location and the basic amenities offered, rather than consistently high service quality or modern facilities. Given the critical reviews, it is advised for potential guests to consider their priorities—whether convenience to Amish Country outweighs potential challenges in service and property condition—and perhaps explore alternative options in the area if possible, as suggested by one reviewer who stated, "I wouldn't recommend staying here if you have other options." While some guests may find it suitable for a brief stay due to its location, the overall sentiment from recent reviews indicates a property that may be "going further down hill" and could benefit significantly from updates and improvements in both physical condition and customer service.
626 W Main St, New Holland, PA 17557, USA
Get directionsNasty place and going further down hill. Workers sleeping at front desk, help was snotty rented out my room to someone else an hour after I got in and tried to tell me it wasn’t my room although my stuff was in it and I had keys to that room. Never apologized for their mistake only got snotty. I’ll never stay again. Also put a month hold on $100 incidental hold. Terrible .
Apr 01, 2025 · dan WARDLocation of hotel is convenient but the place lacks overall. We arrived around 9pm and the two folks at the front desk weren’t very welcoming. I felt like the whole hotel was rather unwelcoming overall and could use some updating/cleaning. The breakfast wasn’t all that great either and we ended up traveling up the road after checking out to get a bite to eat. I wouldn’t recommend staying here if you have other options.
Dec 22, 2024 · T CI wont ever stay there again. The first room they put us in, the bathroom light wouldnt work, so they moved us from a king bed to 2 queen beds. No biggy. No wifi, front desk said they have to have a guy come out and fix it. I was given the password to a locked wifi, no biggy. Tried to use the fitness room and my room key wouldnt work, front desk gave me one just for the fitness room. Ok whatever, go in and the tv didnt work, had my air pods i will make do. Get on the tread mill and that didnt work. By now im over the “no biggy” get on the bike and it barely worked!! I said ok i will do some weight training with the dumbells. But they started at 25lbs to heavy for me so that was bust. And our room never got cleaned the 3 nights we were there, so trash was full, ran out of towels. It was just one thing after another
Mar 10, 2025 · joann morrowFront desk was unattended for 15 minutes while trying to check in. The room was filthy and the sheets had stains and hair all over them. I would not recommend going here
May 19, 2025 · Samuel GerberShowed up at the motel late night so I rented 2 night stay, First they sent me to the room and the bed wasn't made at all , and no sheets or anything. Went to lobby and they gave me a different room. Bed was made so after just driving 16 straight hours,I went to sleep, Next morning i noticed that trash can was full of trash and dirty towels in bathroom from previous occupant. Then worker came to room door waking me up saying they smelt smoke. ( Wasn't me ) I told them about dirty towels and trash left in the room, and I asked for clean sheets since I'm sure they was probably from previous occupant too, they refused to change sheets and was very hateful about me trying to get clean sheets. Card door key failed to work properly and had to get it reprogrammed several times. Majority of the employees was rude or sarcastic. Also seen roaches in room. I'd say go on by to a different motel if I was you.
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