Country Inn & Suites by Radisson, Beckley, WV

For us folks in West Virginia, especially when traveling through our beautiful state, a good night's rest at a reliable hotel is something we all appreciate. When it comes to the Country Inn & Suites by Radisson in Beckley, WV, it's important for locals to have a clear and honest picture of what to expect. This hotel, located in the heart of Beckley, has historically been a popular choice for many, including those visiting the New River Gorge area or passing through on I-64. However, recent guest feedback suggests that its condition and service have seen some challenges.

As local users, we rely on up-to-date and truthful information to make our travel decisions. Recent customer reviews paint a picture of a property that has unfortunately seen better days. Comments like, "I have never seen it in such disarray" and "it's really gone downhill since then" are significant. Issues reported range from room maintenance concerns (shredded drapes, patched bathtubs, non-working coffee makers) to more serious customer service and billing problems. One frustrated guest described being "overcharged by over $180+" and experiencing "downright hostile" staff when trying to resolve the issue. While the Country Inn & Suites brand generally aims to offer a warm and welcoming experience, it appears this particular location has recently faced difficulties in living up to those standards. This article aims to provide a factual overview based on available public data, so our West Virginia community can make informed choices.

The Country Inn & Suites by Radisson is situated at 2120 Harper Rd, Beckley, WV 25801, USA. This address places it in a highly accessible area of Beckley, a major city in Southern West Virginia. Its location just off I-64 and near I-77 makes it a convenient stop for travelers on longer journeys through the state, as well as those visiting local attractions.

Harper Road is a well-known commercial corridor in Beckley, meaning the hotel is generally easy to find and navigate to. Its proximity to the Tamarack Marketplace, a popular West Virginia artisans and culture center, is a notable advantage, as guests can easily walk or take a very short drive to explore shopping, dining, and art. Other nearby attractions accessible from this location include the Beckley Exhibition Coal Mine, New River Gorge National Park and Preserve, and various outdoor adventure opportunities. The hotel offers complimentary parking, including space for RVs and buses, which further enhances its accessibility for a variety of travelers, including those on family vacations or group tours within West Virginia.

Based on the general offerings of Country Inn & Suites by Radisson, and confirmed by various online listings, this hotel typically offers a range of services aimed at convenience and comfort for its guests. However, it's important to note that recent customer reviews suggest that the actual delivery of these services may vary.

• Complimentary Hot Breakfast: The hotel is advertised to offer a "Be Our Guest" breakfast, typically including hot options like waffles, eggs, and sausage, along with continental items. However, recent feedback indicated that the breakfast bar might be limited.
• Free High-Speed Wi-Fi: Complimentary wireless internet access is available in guest rooms and public areas.
• Indoor and Outdoor Pools: The property features both an indoor and a seasonal outdoor pool. Publicly available information indicates pools are open daily, with specific hours.
• Fitness Center: A fitness facility with treadmills and other exercise equipment is usually available for guest use.
• Business Center: Equipped with computers and printers for business travelers.
• 24-Hour Front Desk: Staff is generally available around the clock for check-in, check-out, and assistance. However, recent reviews cite issues with staff availability and responsiveness.
• Pet-Friendly Accommodations: The hotel is listed as pet-friendly, typically with a nominal fee and weight limit.
• Guest Laundry Facilities: Self-serve laundry facilities are available on-site for guests.
• Meeting and Banquet Facilities: Adjacent to the Mountaineer Conference Center, the hotel offers meeting space for events, accommodating up to 300-325 guests.
• In-Room Amenities: Rooms typically feature flat-screen TVs, coffee makers (though one review noted a non-working one), microwaves, refrigerators, iron/ironing boards, and hair dryers.
• Complimentary Parking: Free self-parking is available, including space for larger vehicles.

While recent guest experiences at the Country Inn & Suites by Radisson in Beckley indicate areas for improvement, the property does possess features that are generally considered highlights for a hotel in its category.

• Prime Beckley Location: Its position on Harper Road offers convenient access to I-64/I-77 and major local attractions like Tamarack and the Beckley Exhibition Coal Mine.
• Dual Pool Access: The availability of both an indoor and a seasonal outdoor pool provides options for recreation and relaxation regardless of the weather.
• Meeting Facilities: Being adjacent to the Mountaineer Conference Center makes it a suitable choice for guests attending events or conferences, offering extensive meeting space.
• Pet-Friendly Policy: For West Virginia locals traveling with furry companions, the option to bring pets is a significant advantage.
• Range of Room Types: The hotel offers various room configurations, including suites with separate living areas, potentially catering to families or those needing more space.
• Complimentary Breakfast: When fully operational and well-stocked, the "Be Our Guest" breakfast is designed to be a convenient and cost-saving amenity for travelers.

It is crucial for potential guests to be aware that while these features are advertised, recent guest reviews highlight significant issues in the maintenance and service quality that may impact the overall experience of these amenities.

As a part of the Radisson Hotels Americas brand, Country Inn & Suites by Radisson, Beckley, WV, generally participates in various promotions and loyalty programs. For West Virginia locals, these could be opportunities to save on stays, though it's always recommended to verify current offers directly with the hotel or through official channels. Common promotions might include:

• Radisson Rewards Member Rates: Loyalty program members often receive exclusive discounts, typically up to 15% off standard rates, and can earn points for free nights.
• Seasonal Deals: Hotels frequently offer special pricing during specific times of the year, for weekend getaways, or for extended stays.
• AAA/AARP Discounts: Members of these organizations can often secure reduced rates.
• Government/Military Rates: Special pricing is usually available for government employees and military personnel.
• Advance Purchase Offers: Booking your stay significantly in advance might unlock lower rates, though these are often non-refundable.
• Package Deals: Occasionally, hotels may offer packages that combine a stay with local attraction tickets or dining vouchers.

Given the recent negative feedback, it would be prudent for locals to contact the hotel directly to inquire about any current promotions and to ask specific questions regarding the current state of their services and facilities to ensure it meets their expectations. Always confirm details and policies, including any potential damage deposits or charges, at the time of booking.

To get in touch with Country Inn & Suites by Radisson, Beckley, WV, for reservations, inquiries, or to discuss any concerns, here is their contact information:

Address: 2120 Harper Rd, Beckley, WV 25801, USA

Phone: (304) 252-5100

Mobile Phone: +1 304-252-5100

It is advisable for potential guests to utilize these contact details to directly confirm current conditions, services, and any specific requests, especially in light of the recent guest feedback. Direct communication can help ensure you have the most accurate and up-to-date information for your stay.

For West Virginians looking for lodging in Beckley, the Country Inn & Suites by Radisson, from its brand reputation, aims to provide a comfortable and convenient stay. Its location off I-64/I-77 and proximity to popular spots like Tamarack and the New River Gorge area are undeniable advantages, making it an accessible base for exploring Southern West Virginia. The amenities like the indoor and outdoor pools, business center, and the offering of complimentary breakfast are designed to enhance a traveler's experience.

However, it's crucial for locals to approach this option with awareness of the recent customer experiences. While the ideal scenario presents a welcoming and well-maintained hotel, the recent reviews indicate significant challenges in property condition, service quality, and billing accuracy. Therefore, suitability for locals would depend heavily on recent improvements not reflected in the provided reviews. If the management addresses the reported issues and restores the property to the high standards expected from a Radisson-affiliated hotel, its strategic location and range of amenities could once again make it a very convenient and appealing choice for our community members traveling through or staying in Beckley. As always, it's recommended to check the most current reviews and possibly contact the hotel directly before booking to ensure it meets your specific needs and expectations.