Country Inn & Suites by Radisson, Lake George (Queensbury), NY

For local users in and around Queensbury, New York, who are searching for accommodation options through the "Hotels Near Of Me" platform, the Country Inn & Suites by Radisson, Lake George (Queensbury), NY, is a property that warrants consideration. Located at 1130 US-9, Queensbury, NY 12804, USA, this hotel aims to provide a comfortable and welcoming stay for various types of travelers. For inquiries or to make a reservation, you can contact them directly at (518) 745-0180 or via mobile at +1 518-745-0180.

When considering a stay at the Country Inn & Suites by Radisson, Lake George (Queensbury), NY, it's beneficial to gain a comprehensive understanding of what the hotel provides. This introduction will offer an objective overview of its environment, services, features, and any available promotional information, drawing from both positive and critical customer feedback, as well as the general characteristics of the Country Inn & Suites by Radisson brand. This detailed perspective is especially valuable for local residents planning leisure trips, accommodating visiting family, or needing temporary lodging in the Lake George/Queensbury area.

Environment:

The Country Inn & Suites by Radisson, Lake George (Queensbury), NY, is generally described as a "very nice" hotel with "clean and spacious" rooms, creating a comfortable and appealing environment for guests. The physical appearance of the rooms is noted for being "extremely comfortable," which is a significant positive for guest satisfaction. While the address on US-9 suggests a location with relatively easy access to major roads, the specific immediate surroundings are not detailed in the provided reviews. However, the consistent praise for the cleanliness of the hotel indicates a well-maintained property. The fact that the rooms are described as "spacious" contributes to a sense of comfort and uncrowded living, which is particularly beneficial for longer stays or for families. The hotel's affiliation with the Radisson brand generally implies a certain standard of property upkeep and design, focusing on a warm and inviting atmosphere. Despite some negative comments regarding staff, the underlying physical environment of the hotel, including the rooms, appears to be well-regarded, providing a solid foundation for a pleasant stay.

Services:

The services at Country Inn & Suites by Radisson, Lake George (Queensbury), NY, present a mixed picture, with significant praise for some staff members contrasting sharply with negative experiences with others. On the positive side, an "update" to one review highlights the excellent resolution provided by the hotel manager, "Alicia." She is described as a "true professional" who "knows how to handle her job," "made things right," and showed "true care of the experience of guests at the hotel," ultimately leading a guest to be "willing to give the hotel a second chance." This indicates that when issues escalate to management, they are handled with professionalism and a commitment to guest satisfaction. However, initial interactions with some front desk staff have been a consistent source of frustration for guests. One review explicitly mentions an "extremely rude" woman at the front desk who used impolite language ("this isn't how things are done" and "you are suppose to contact the front desk BEFORE I extend my stay!") when a guest tried to extend their stay online. Another review describes a "girl at check in" as "not overly friendly or helpful" and recounted an "unfortunate experience with the same girl and a maintenance person" where they were "spoken to in a such a rude manner." This suggests an inconsistency in front-line customer service, with some staff members exhibiting a lack of hospitality. This directly led guests to "almost cut our trip short" and initially recommend against the hotel. It also took "multiple attempts" to speak with management to resolve concerns, indicating potential challenges in communication and responsiveness at lower levels. Country Inn & Suites typically offers complimentary hot breakfast and free Wi-Fi, which are standard services for the brand and generally well-received. The presence of staff who are attentive and caring, as exemplified by Alicia, is a strong asset, but the reported instances of rude or unhelpful staff at the front desk remain a critical area for improvement. The standard check-out time is noted to be 11:00 AM at this location, which is earlier than the 12:00 PM standard at many other Country Inn & Suites properties, something guests should be aware of.

Features:

The Country Inn & Suites by Radisson, Lake George (Queensbury), NY, offers several features aimed at providing a comfortable and convenient stay. A key feature is the room design itself, which guests describe as "clean and spacious" and "extremely comfortable." While specific in-room amenities are not exhaustively detailed, the general positive feedback implies the presence of standard comforts such as comfortable beds, functional air conditioning/heating, and possibly a television and basic bathroom amenities. Country Inn & Suites properties typically offer a complimentary hot breakfast, which is a valuable feature for guests, providing a convenient and cost-effective start to the day. Free Wi-Fi access is also a standard feature, allowing guests to stay connected. Many Country Inn & Suites locations also feature an indoor pool and fitness center, though these specific amenities are not explicitly mentioned in the provided customer reviews for this particular hotel. However, based on the brand standard, these are likely available. The hotel's location in Queensbury, near Lake George, suggests it is well-positioned for guests interested in exploring the recreational opportunities of the region. The overall design and features are geared towards providing a welcoming and comfortable experience, making it suitable for both leisure and business travelers seeking a reliable stay in the area. The emphasis on comfort and spaciousness in the rooms is a strong selling point.

Promotional Information:

The primary promotional appeal of the Country Inn & Suites by Radisson, Lake George (Queensbury), NY, lies in its comfortable and clean accommodations, and its standard brand offerings like complimentary breakfast and Wi-Fi. The "very nice" and "extremely comfortable" rooms serve as a direct promotional message, indicating a high level of physical comfort. The positive resolution provided by the hotel manager, Alicia, also acts as a strong promotional point, demonstrating the hotel's commitment to rectifying issues and valuing guest satisfaction. As part of the Radisson Hotels Americas portfolio, the hotel participates in the Radisson Rewards loyalty program, allowing guests to earn and redeem points for their stays, which can translate into future discounts or exclusive benefits. While no specific seasonal or package promotions are detailed in the provided snippets, potential guests are encouraged to check the official Radisson Hotels website or contact the hotel directly at (518) 745-0180 for the most current rates, special offers, and any specific packages that might be available. The hotel's location near Lake George is also a promotional advantage, appealing to tourists visiting the popular recreational area. Despite some negative service experiences reported, the underlying quality of the physical property and the demonstrated willingness of management to address concerns provides a foundation for a positive stay, making it a viable option for local users searching on the "Hotels Near Of Me" platform.