Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD ico

Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD

Hotels Near Of MeMarylandPrince George's CountyCapitol HeightsHampton Mall Drive North

8850 Hampton Mall Dr N, Capitol Heights, MD 20743, USA

3.0

Extremely Disappointed – Poor Maintenance and Cleanliness The entire hotel has extremely poor air quality and circulation. The AC in the room was set at 60°, and it never got cool—just stayed warm and muggy. The exhaust fan in the bathroom didn’t work, making the humidity even worse. The bathroom itself was disgusting. The tile floor is stained, filthy, and falling apart. The grout is almost completely worn away in places, and the tiles are chipped and cracked. The shower is a joke—they used a Walmart-brand shower head, poorly mounted to the wall using drywall screws. It’s aimed toward the opposite wall and barely functions. The shower handle was cracked, and it looks like they tried to super glue it back together rather than replace it. The walls throughout the hotel are filthy, with mismatched paint, patch jobs, and scuff marks everywhere. The room door was missing the handle entirely—it had a big open hole where the lock should be, offering no sense of security. On top of that, none of the exterior key card doors work, so you’re forced to walk all the way around to the main entrance every time, no matter where your room is located. The lobby had a giant cockroach casually crawling across the floor when I stepped outside. Clearly, cleanliness and pest control are not priorities here. The entire place feels incredibly cheap and neglected. You don’t even get a hair dryer in the room—you have to check one out from the front desk, and they write your room number down like they’re expecting you to steal it. This property is in such a bad state it should not be operating. It desperately needs a full renovation and new management. Avoid this hotel at all costs. The motel 6 down the street is 10x nicer

Trevor Alwan
  • Overview
  • (301) 350-8088
  • www.choicehotels.com

Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD Introduce

Introduction / Overview

For residents of Maryland seeking convenient and value-oriented accommodation with easy access to both local attractions and the Washington, D.C. area, the Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, aims to provide a welcoming stay. This hotel, part of the well-known Radisson brand, typically offers a comfortable and familiar experience with a focus on core amenities that travelers appreciate. Located in Capitol Heights, it positions itself as a practical choice for those attending events at FedEx Field, exploring Six Flags America, or commuting into the nation's capital.

Country Inn & Suites by Radisson properties are generally known for their complimentary hot breakfast, free Wi-Fi, and a generally comfortable, home-like atmosphere. This particular location strives to uphold these brand standards, offering features that make stays more convenient for guests, whether they are traveling for business or leisure. While it offers a range of services and is strategically located, it is always helpful for locals to understand the full picture, including recent guest feedback, to ensure it aligns with their specific needs and expectations.

The hotel aims to provide a straightforward and accessible experience, making it a potential base for various Maryland excursions or D.C.-bound adventures, especially for those prioritizing location and essential amenities.

Location and Accessibility

The Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, is strategically located at 8850 Hampton Mall Dr N, Capitol Heights, MD 20743, USA. This location offers a notable advantage for Maryland residents looking to access key regional attractions and the wider Washington, D.C. metropolitan area.

Its placement just off Interstate-95, near the Capital Beltway (I-495), means excellent accessibility for those traveling by car from various parts of Maryland. This makes it a convenient stop for individuals coming from Baltimore, Annapolis, or even points further north or south within the state. The free on-site parking is a significant benefit, especially for those driving to the area.

For sports enthusiasts and concert-goers, the hotel is a mere 6-minute drive from FedEx Field, the home of the Washington Commanders. This proximity is a major draw for game days or other stadium events, allowing for quick commutes without the hassle of distant parking or heavy traffic immediately around the venue. Families seeking entertainment will also find its location appealing, as Six Flags America Amusement Park is approximately 4.7 miles away, offering a short drive to a day of fun.

While the hotel is in Capitol Heights, it positions itself as a "Washington, D.C. East" property, signifying its convenient access to the nation's capital. Downtown Washington, D.C., with its monuments, museums, and federal buildings, is about 12 miles away. This allows guests to visit the major D.C. attractions without staying directly in the more expensive and congested city center. Public transportation options, while not directly adjacent, include nearby Metro stations (such as Morgan Boulevard), which can offer a connection into D.C., though most guests likely rely on personal vehicles due to the hotel's location off a major interstate. The surrounding area also features several restaurants and retailers, providing convenient dining and shopping options close to the hotel.

Services Offered

The Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, aims to provide a range of services designed to offer a comfortable and convenient stay for its guests.

  • Complimentary Hot Breakfast: Guests typically receive a free, hot breakfast buffet each morning, which usually includes classic dishes like waffles, eggs, cereal, and coffee. This is a significant perk, offering a convenient and cost-saving start to the day.
  • Free Wi-Fi: High-speed internet access is offered free of charge in all guest rooms and public areas, allowing guests to stay connected for work or leisure.
  • Guest Rooms: The hotel offers a variety of room types, including rooms with queen or king beds, some with two queen beds, and suites. Amenities generally include a flat-screen TV with digital channels, air conditioning, a coffee/tea maker, microwave, refrigerator, iron/ironing board, and a desk. Hairdryers are typically available in rooms or upon request from the front desk.
  • Fitness Center: A fitness center is available for guests who wish to maintain their workout routine during their stay.
  • Indoor Pool and Hot Tub: The hotel features an indoor swimming pool and a hot tub, providing options for relaxation and recreation.
  • Business Services: For corporate travelers, the hotel offers a business center, computer station, and meeting facilities, including a meeting room and conference space.
  • Free Parking: Complimentary self-parking is available on-site for guests, including space for RV/bus/truck parking.
  • 24-Hour Front Desk: The hotel provides a 24-hour front desk service, ensuring assistance is available at any time.
  • Lending Library: True to the Country Inn & Suites brand, there is often an on-site lending library where guests can borrow books.
  • Complimentary Coffee and Cookies: Coffee and fresh-baked cookies are often available in the lobby, providing a welcoming touch.
  • Laundry Facilities: Dry cleaning and self-service laundry facilities are available for guest convenience.
  • Newspapers: Complimentary weekday newspapers are often provided in the lobby.

It is important for potential guests to note recent feedback regarding maintenance and cleanliness, as detailed in the customer reviews provided. These reviews suggest that while the listed amenities are available, their condition and functionality can sometimes be inconsistent. For example, some guests have reported issues with air conditioning, bathroom cleanliness, and the operational status of certain facilities.

Features / Highlights

The Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, offers several features and highlights that are often appreciated by guests, particularly those from Maryland looking for specific conveniences.

  • Complimentary Hot Breakfast: A major highlight for many guests is the free hot breakfast buffet. This provides a substantial and convenient start to the day, saving guests time and money on dining outside the hotel. The variety typically offered (waffles, eggs, coffee, etc.) is a popular draw.
  • Proximity to Major Attractions: Its location is a significant advantage. Being just a short drive (approximately 6 minutes) from FedEx Field makes it incredibly convenient for attending NFL games, concerts, or other large events without dealing with distant parking. Similarly, its close proximity (around 4.7 miles) to Six Flags America amusement park is ideal for families seeking recreational outings.
  • Easy Access to Washington, D.C.: Despite being in Maryland, the hotel's "Washington, D.C. East" designation reflects its reasonable driving distance to downtown D.C. (about 12 miles). This allows visitors to explore the nation's capital's museums, monuments, and cultural sites without staying in the often more expensive D.C. city center.
  • Free On-Site Parking: The availability of complimentary self-parking, including space for larger vehicles, is a valuable feature, especially for those traveling by car. This avoids additional costs and the hassle of finding parking in the metropolitan area.
  • Family-Friendly Amenities: The presence of an indoor pool and hot tub offers recreational opportunities for families and individuals. Rooms often include microwaves and refrigerators, which are convenient for families or extended stays, and children typically stay free when using existing bedding.
  • Complimentary Wi-Fi: Free high-speed internet access throughout the property allows guests to stay connected, which is essential for both business and leisure travelers.

However, based on recent customer reviews, it is important for potential guests to be aware of some significant concerns:

  • Maintenance and Cleanliness Issues: Multiple reviews highlight pervasive problems with the hotel's upkeep, including stained and damaged bathroom tiles, poorly functioning and visibly damaged shower fixtures, dirty walls, and inconsistent air conditioning/circulation. Some guests also reported issues with basic room items like hairdryers not being standard.
  • Security Concerns: Reports of missing door handles on guest rooms and non-functional exterior key card doors are serious security concerns that potential guests should consider.
  • Pest Control: A review specifically mentioned a cockroach in the lobby, indicating potential pest control issues.
  • Customer Service for Issues: While staff are described as generally polite, some reviews indicate difficulties in resolving significant issues like refunds or room problems, often requiring persistent follow-up.

These points of concern suggest that while the hotel offers desirable features, the execution and maintenance may not consistently meet expectations, especially compared to the usual brand standards.

Promotions or Special Offers

As a part of the Radisson Hotels portfolio, the Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, regularly participates in various promotions and offers designed to provide value to guests. These promotions often target different types of travelers, from those planning extended stays to those looking for seasonal discounts.

  • Radisson Rewards Member Deals: Guests who are members of the Radisson Rewards loyalty program can often access exclusive discounts, lower member-only rates, and earn points on their stays. These points can then be redeemed for free nights, room upgrades, or other benefits across the Radisson family of brands. Occasionally, bonus points promotions are offered for booking specific stays.
  • Advance Purchase Rates: Like many hotels, booking your stay in advance can often secure a lower rate. These "Advance Purchase" offers typically require full prepayment and are non-refundable, so it's important to be sure of your travel plans.
  • Long-Term Stay Discounts: For guests planning an extended visit to the Capitol Heights or D.C. area, the hotel may offer special rates for stays of several nights or weeks. These are usually available by contacting the hotel directly or checking their website's deals section.
  • Seasonal Promotions: Throughout the year, Radisson Hotels, and by extension, this Country Inn & Suites location, may run seasonal promotions related to holidays, local events (like major games at FedEx Field), or specific travel periods. These could include percentage discounts on room rates, complimentary upgrades, or bundled packages.
  • Government/Military Rates: Special discounted rates are often available for government employees, military personnel (active and retired), and their families. These rates usually require valid identification at check-in.
  • AAA/AARP Member Discounts: Members of AAA or AARP can typically receive special rates at Radisson properties, including this Country Inn & Suites location.

To find the most current and relevant promotions for your planned stay, it is highly recommended to visit the official Radisson Hotels website (www.radissonhotels.com) and search for the specific Capitol Heights location. You can also call the hotel directly at (301) 350-8088 to inquire about any ongoing deals or to discuss special rates for group bookings, if applicable. Always read the terms and conditions of any offer carefully before booking to ensure it meets your expectations and travel needs.

Contact Information

For Maryland locals or visitors planning a stay at the Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, here's how you can get in touch:

Address: 8850 Hampton Mall Dr N, Capitol Heights, MD 20743, USA

Phone: (301) 350-8088

Mobile Phone: +1 301-350-8088 (This is the same as the main phone number, formatted for international dialing)

For general inquiries, reservations, or to speak with the front desk, the main phone number (301) 350-8088 is the primary contact. It's advisable to call during standard business hours for specific requests or to ensure you reach the appropriate department, although the front desk operates 24/7.

While a direct email address for guests is not always prominently displayed for all hotels, the most effective way to communicate often involves using the contact forms available on the official Radisson Hotels website or the specific hotel's page within the Radisson site. This ensures your inquiry is routed correctly to the hotel management or reservations team.

When contacting the hotel, especially if you have specific needs or questions about amenities, it is recommended to be clear and concise. If you are inquiring about a previous booking or seeking a refund, be prepared with all relevant details such as reservation numbers and dates of interaction, as recent reviews indicate challenges in resolving such issues.

Conclusion: Why this place is suitable for locals

For Maryland residents, the Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, presents a compelling option primarily due to its strategic location and value-oriented approach to hospitality. Situated at 8850 Hampton Mall Dr N, it offers exceptional convenience for those attending events at nearby FedEx Field or seeking family fun at Six Flags America, making weekend outings or special occasions more accessible without a long commute. Its direct access to major roadways like I-95 and the Capital Beltway ensures easy travel from various parts of Maryland.

The free on-site parking is a significant benefit, eliminating additional costs and typical urban parking frustrations, which is a major draw for Marylanders driving to the area. Furthermore, the complimentary hot breakfast provides a practical and cost-effective start to the day, appealing to both leisure and business travelers looking to maximize their budget. The hotel's position as a "Washington, D.C. East" property also makes it a viable and potentially more affordable alternative for those wishing to explore the nation's capital without staying directly in the more expensive D.C. city center.

However, it is crucial for local Marylanders to consider the recent and consistent feedback regarding maintenance, cleanliness, and service issues. While the promise of convenient amenities like a fitness center, indoor pool, and in-room microwaves and refrigerators is appealing, the operational status and upkeep of these facilities, as well as the responsiveness of staff to guest concerns, have been points of significant dissatisfaction for some guests. For locals planning a stay, especially for extended periods or with specific amenity expectations, it would be wise to call ahead and verify the current condition of facilities and clarify service protocols.

In summary, while the Country Inn & Suites in Capitol Heights offers an attractive location and value-added amenities for Maryland residents, its suitability is balanced by recent guest experiences. For those prioritizing proximity to specific attractions and a free breakfast, and who are prepared to manage potential inconsistencies in maintenance, it can still serve as a practical base for regional travel.

Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD Photos

Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD 4
Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD 4
Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD 4

Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD Location & Map

8850 Hampton Mall Dr N, Capitol Heights, MD 20743, USA

Reviews

Extremely Disappointed – Poor Maintenance and Cleanliness The entire hotel has extremely poor air quality and circulation. The AC in the room was set at 60°, and it never got cool—just stayed warm and muggy. The exhaust fan in the bathroom didn’t work, making the humidity even worse. The bathroom itself was disgusting. The tile floor is stained, filthy, and falling apart. The grout is almost completely worn away in places, and the tiles are chipped and cracked. The shower is a joke—they used a Walmart-brand shower head, poorly mounted to the wall using drywall screws. It’s aimed toward the opposite wall and barely functions. The shower handle was cracked, and it looks like they tried to super glue it back together rather than replace it. The walls throughout the hotel are filthy, with mismatched paint, patch jobs, and scuff marks everywhere. The room door was missing the handle entirely—it had a big open hole where the lock should be, offering no sense of security. On top of that, none of the exterior key card doors work, so you’re forced to walk all the way around to the main entrance every time, no matter where your room is located. The lobby had a giant cockroach casually crawling across the floor when I stepped outside. Clearly, cleanliness and pest control are not priorities here. The entire place feels incredibly cheap and neglected. You don’t even get a hair dryer in the room—you have to check one out from the front desk, and they write your room number down like they’re expecting you to steal it. This property is in such a bad state it should not be operating. It desperately needs a full renovation and new management. Avoid this hotel at all costs. The motel 6 down the street is 10x nicer

Jun 17, 2025 · Trevor Alwan

I recently booked this hotel for my daughter‘s birthday. When arriving to check in, I realized that I had booked it for the following day and not the current day. I was then told, by the front desk, to reserve it for that current day, and they would cancel my initial reservation and I would be refunded. This was on Friday. On Tuesday I realized I had not received a cancellation email or any correspondence of the cancellation. All day yesterday I had to call the hotel front desk several times to find out why I hadn’t received a cancellation code email. Several times I was told the manager was not in and that was who had to process the refund. When the person at the front desk looked into my initial reservation, they said that I was a no-show, which was untrue because I was at the hotel the prior day. I was also told that they would have to message the manager in order to process the cancellation. Finally, I was able to speak to some other manager named Kenny, and he insisted that my refund would be processed that same day, yesterday which was Tuesday, and he would give me a call. I never received any further calls for the rest of the day. Now this is almost $150 that the hotel was supposed to process a refund for me. This is only my second time staying at this hotel, which is very very outdated. However, the location and price was decent. I will be disputing this charge and escalating this incident because now you guys have stolen my money. This is very unacceptable for a private business to perform unprofessional actions such as telling a customer they will be refunded and never actually going through with that process.

May 14, 2025 · Charnae H

The service here is excellent. The front desk staff were helpful and made sure my check-in was smooth. The room was fresh and well-lit, with comfortable bedding. I stayed for a few days, and the cleanliness was consistent throughout. The breakfast was satisfying and never felt like an afterthought. Solid choice!

May 19, 2025 · Gatla Manohar

I recently stayed here during a quick trip and was really impressed. The front desk staff were polite and efficient, and they made sure I had everything I needed. The room was clean and felt very comfortable — perfect for relaxing after a long day. Breakfast was a real highlight — fresh, tasty, and with enough variety to please anyone. I’d happily stay again.

May 19, 2025 · Abhiram Varma

From the moment I arrived, I felt taken care of. The check-in process was smooth and the staff was warm and professional. The room was comfortable and clean, and I appreciated the quiet atmosphere. Housekeeping was timely and did a great job every day. Breakfast had a nice mix of options and tasted really fresh. This place is a hidden gem!

May 19, 2025 · Veeresh Kondapaneni

Hotels Near Of Me

Extended Stay America - Washington, D.C. - Landover

Extended Stay America - Washington, D.C. - Landover

9401 Largo Dr W, Glenarden, MD 20774, USA

Comfort Inn Largo-Washington DC East

Comfort Inn Largo-Washington DC East

9421 Largo Dr W, Upper Marlboro, MD 20774, USA

Residence Inn Largo Medical Center Drive

Residence Inn Largo Medical Center Drive

1330 Caraway Ct, Largo, MD 20774, USA

Staybridge Suites Washington DC East - Largo by IHG

Staybridge Suites Washington DC East - Largo by IHG

9401 Lottsford Rd, Largo, MD 20774, USA

DoubleTree by Hilton Hotel Largo/Washington DC

DoubleTree by Hilton Hotel Largo/Washington DC

9100 Basil Ct, Largo, MD 20774, USA

Hampton Inn & Suites Glenarden/Washington DC

Hampton Inn & Suites Glenarden/Washington DC

2901 Campus Way N, Glenarden, MD 20706, USA

Courtyard New Carrollton Landover

Courtyard New Carrollton Landover

8330 Corporate Dr, Landover, MD 20785, USA

Holiday Inn Express Washington DC - Bw Parkway by IHG

Holiday Inn Express Washington DC - Bw Parkway by IHG

6205 Annapolis Rd, Hyattsville, MD 20784, USA

Wyndham Garden Washington DC Area

Wyndham Garden Washington DC Area

5811 Annapolis Rd, Cheverly, MD 20784, USA

Metro Points Hotel

Metro Points Hotel

8500 Annapolis Rd, New Carrollton, MD 20784, USA

Days Inn by Wyndham Lanham Washington DC

Days Inn by Wyndham Lanham Washington DC

9023 Annapolis Rd, Lanham, MD 20706, USA