Country Inn & Suites by Radisson, West Bend, WI ico

Country Inn & Suites by Radisson, West Bend, WI

Hotels Near Of MeWisconsinWashington CountyWest BendGateway Court

2000 Gateway Ct, West Bend, WI 53095, USA

3.0

Dirty, poor service, rude staff. Rooms were so disgusting, after checking in and looking at them I didn't even want to stay but we only had to stay for a few hours since it was so late. I've stayed at a 30$ hotel that was cleaner than this one. The curtains were literally shreds, the shower didn't drain, there was some gross marks on the bathroom door. I didn't walk around the room barefoot because the floors were so dirty. For almost 300$ a night "discounted" block rate, they could at least sweep and fix the shredded curtain.

Julia Miller
  • Overview
  • (262) 334-9400
  • www.choicehotels.com

Country Inn & Suites by Radisson, West Bend, WI Introduce

As a Wisconsin local, you know the value of finding a hotel that meets your specific needs, whether you're traveling for a business trip, a family event, or a personal getaway. The Country Inn & Suites by Radisson, West Bend, WI is a lodging option located in the heart of Washington County that offers a combination of convenient location and a range of amenities. This article is your factual guide to understanding what this hotel has to offer, from its location to its services, based on publicly available information and guest feedback. We aim to provide a clear and engaging overview to help you decide if this is the right place for your next stay in West Bend. While the brand name suggests a certain level of service and comfort, it is always beneficial to look at the specifics of each property to ensure it aligns with your expectations. We will explore the positive aspects that guests have highlighted, such as the friendly staff and convenient location, while also acknowledging potential issues, such as noise concerns, to give you a complete picture. This comprehensive approach will help you, as a local user, make an informed and confident decision about your travel accommodations. The hotel's position within the community and its offerings are key factors in its suitability, and we will break down each of these elements to help you understand why it may or may not be the perfect fit for your specific travel plans. A well-informed traveler is a happy traveler, and this guide is designed to empower you with the knowledge you need to choose wisely for your next trip.

The Country Inn & Suites by Radisson is conveniently located at 2000 Gateway Ct, West Bend, WI 53095, USA. This prime location places it in a business district just off US Route 45, making it easily accessible for travelers arriving from different parts of the state. Its position provides a great starting point for exploring West Bend and the surrounding Washington County area. For those traveling by car, the hotel's proximity to the highway minimizes travel time and makes it a straightforward drive from communities like Milwaukee, Fond du Lac, and Sheboygan. This ease of access is a significant benefit for Wisconsin locals who may be driving to West Bend for a quick trip or a longer stay. The hotel is situated near several local attractions, including the Kettle Moraine Ice Center and the Museum of Wisconsin Art (MOWA), making it a practical base for both recreational and cultural activities. The location is also advantageous for those attending events at Washington County Fair Park or visiting nearby ski resorts like Sunburst and Little Switzerland. With free on-site parking, guests can arrive and depart with ease, and the central location means that a variety of restaurants and shopping options are just a short drive away. This blend of accessibility and proximity to key points of interest is a major feature that many guests appreciate. However, it is also important to note that its location in a commercial area, while convenient, may not offer the most scenic views, and the building's construction might contribute to internal noise, as reported by some guests.

The hotel offers a range of services and amenities designed to provide a comfortable and convenient stay. While the guest experience can vary, the following is a list of services typically offered at this location, along with details from customer reports.

  • Complimentary Breakfast: The hotel provides a complimentary hot breakfast buffet, which is a great way to start the day. The breakfast typically includes a variety of options, such as waffles, eggs, sausage, cereal, and fresh fruit.
  • Indoor Pool and Hot Tub: A heated indoor pool and a hot tub are available for guests to relax and unwind. This is a popular amenity, especially for families and those seeking a way to de-stress.
  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel and in all rooms, allowing guests to stay connected for work or leisure.
  • 24-Hour Front Desk: The hotel features a 24-hour front desk, ensuring that staff are available to assist guests with their needs at any time.
  • Guest Room Amenities: Rooms are equipped with essential amenities to make your stay more comfortable, including a refrigerator, microwave, coffee maker, and flat-screen TV.
  • Laundry Facilities: The hotel provides on-site coin laundry facilities for guest use, which is a useful service for longer stays.
  • Fitness Center Access: Guests receive free access to a nearby 24-hour fitness center, providing a way to maintain a workout routine while traveling.
  • Library and Lobby: The hotel has a cozy library and a lobby with a fireplace, creating a warm and welcoming common area for guests.

Based on a combination of official information and guest feedback, some key features and highlights of this hotel are important to consider. These points provide a more detailed look at the guest experience beyond the list of standard services.

  • Friendly and Helpful Staff: A major highlight for many guests is the friendly and courteous nature of the staff. Positive reviews frequently mention the helpfulness of the team, indicating a commitment to good service.
  • Convenient Location: The hotel's position off US Route 45 is a significant highlight, offering easy access to West Bend's business district and nearby attractions. This is a key feature for travelers who value convenience.
  • Indoor Pool: The availability of an indoor pool and whirlpool is a popular feature, providing a reliable recreational option regardless of the weather.
  • Noise Issues: A significant point of concern for some guests is the issue of noise. Due to the building's construction, noise from footsteps and conversations can travel between rooms, which may be a drawback for light sleepers.
  • Room Condition and Maintenance: While some guests have had positive experiences, others have reported issues with room maintenance, including dirty floors, damaged curtains, and slow drains. It is important to set expectations for the condition of the rooms.
  • Value for Money: The hotel is a mid-range option, but some guests have felt that the price, especially at a block rate, did not align with the quality of the rooms and the level of cleanliness.

For inquiries, reservations, or any other information, you can contact Country Inn & Suites by Radisson, West Bend, WI directly using the information below.

  • Address: 2000 Gateway Ct, West Bend, WI 53095, USA
  • Phone: (262) 334-9400

In conclusion, the Country Inn & Suites by Radisson, West Bend, WI is a viable lodging option for Wisconsin locals, particularly those who prioritize a convenient location and appreciate a friendly staff. Its suitability for local residents depends on individual priorities. For a traveler who is comfortable with a more budget-focused experience and who values amenities like a complimentary breakfast and an indoor pool, this hotel offers a practical choice. The staff's commitment to friendliness and the hotel's easy accessibility are definite strong points. However, it is crucial for a local user to be aware of the potential issues with noise and the varying condition of the rooms, as highlighted by some guest reviews. If you are a light sleeper or have high expectations for room cleanliness and decor, you might want to consider these factors carefully before booking. Ultimately, the Country Inn & Suites provides a straightforward and functional place to stay in West Bend, and its value is best understood when expectations are managed based on the full range of guest feedback. For a local looking for a no-fuss stay with key amenities and a great location, this hotel could be a suitable option, as long as you are prepared for the potential for a less-than-perfect experience regarding noise and room condition.

Country Inn & Suites by Radisson, West Bend, WI Photos

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Country Inn & Suites by Radisson, West Bend, WI Location & Map

2000 Gateway Ct, West Bend, WI 53095, USA

Reviews

Dirty, poor service, rude staff. Rooms were so disgusting, after checking in and looking at them I didn't even want to stay but we only had to stay for a few hours since it was so late. I've stayed at a 30$ hotel that was cleaner than this one. The curtains were literally shreds, the shower didn't drain, there was some gross marks on the bathroom door. I didn't walk around the room barefoot because the floors were so dirty. For almost 300$ a night "discounted" block rate, they could at least sweep and fix the shredded curtain.

Jul 27, 2025 · Julia Miller

Nice Hotel, But Not for Light Sleepers We recently stayed at the Country Inn in West Bend and found much to appreciate: the location is convenient, the staff were friendly, and the amenities met our expectations. However, one major drawback significantly affected our experience. The building's wooden frame and poorly insulated doors and ceilings mean that noise travels easily between rooms. We were repeatedly woken well before 6 a.m. by loud footsteps from the room above, which made it difficult to get a restful night’s sleep. This wasn’t an isolated incident—it happened on multiple mornings. An email to the manager was met with a quick and courteous reply but there's really not much they can do. While the hotel has many positive qualities, anyone who values peace and quiet during their stay may want to consider alternative accommodations. Sadly, despite everything else being in order, the noise issue alone would keep us from booking again.

Jun 11, 2025 · John Mahnen

We were in the area visiting state parks and grabbed this place at the last minute. Staff were friendly and helpful. The hotel elevator was broken and they couldn’t get us on first floor due to our needing 2 beds. Annoying but minor inconvenience. The chair in our room was awful and peeling. And it appeared the dresser/cabinet hadn’t been cleaned. The remote also felt dirty and at first I thought it was just the texture but wiped it with a towel and it was covered in dust or something that came off. Breakfast was to be expected and tasted good, had everything I expected.

May 25, 2025 · Luis Lopes

The location was convenient and right off the highway. The room was clean and basic. Breakfast was basic and they ran out of fruit each day ( I guess 730am is late arrival). The elevator was not working for the 3 nights I was there and being on the 3rd floor was not fun with my luggage. I was not given notice of this inconvenience. I booked through Southwest vacations and was given a 72hr cancelation option. I called within that time frame but was not refunded by the hotel. They claimed I didn't call in time. So I guess their calendar is not my calendar for 72 hrs.

May 20, 2025 · Deborah F

I am heartbroken bout these bad reviews cas many years ago like 25 yrs or so ago my mom and I had a mini vacation there. I remembered it being clean and furniture being brand new. Everything worked. I remember watching wild wild west on TV when we was there lol. Yea long time ago but my review counts cas I stayed here for a day or two can't remember I was only 11 yrs old at the time. But I still have fond memories in the room hot tub and the pool I'm the pool room. Country inn thank you for such a wonderful memory. God bless 🙌 🙏 ❤️

Jun 30, 2025 · Sara Staley

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