Quality Inn & Suites ico

Quality Inn & Suites

Hotels Near Of MeWisconsinWashington CountyWest BendWest Washington Street

2433 W Washington St, West Bend, WI 53095, USA

3.0

I had been on the road for a week hiking and camping. I wanted a clean quiet place to lay my head for a comfortable nights sleep. Pros: comfortable bed/pillows, crisp clean sheets, soft towels, shampoo/conditioner, lotion and bar soap provided, mini fridge, microwave, hot breakfast available (eggs, sausages, biscuits, gravy) as well as dry/cold options like bagels,cereal and yogurt, etc. the gal at the front desk was very nice and she was attentive to the breakfast and refilled the eggs promptly. The area is relatively quiet since that side of town isn't as busy. They allowed me to have my dog in my room for $15 fee, I appreciated they allowed me to do so. They have a small indoor pool, but I didn't use it. Cons: immediately walking into the lobby, it had an old motel smell (you know, that old stale smoke smell and maybe a bit of mildew)...my room unfortunately was worse. Very strong smell... I noticed the carpet felt damp and the smell seemed to be originating from the air conditioner (I'm guessing mold from the compressor dripping). Even with the bathroom fan on (which is very loud), the smell persisted. My throat became scratchy almost immediately. The room door did not shut properly and had to be forcibly pushed shut which was VERY loud. I noticed other rooms seemed to have the same problem as doors were not fully closed/latched. The bathrooms definitely showed age and lack of proper regular deep cleaning/maintenance. The fixtures were decayed and full of scale buildup and did not drain well, especially the sink. The toilet barely flushed, had to flush it multiple times and the toilet had dark stains (I'm guessing scale build up). The tub had that dark layer of grossness...likely from years of scale build up. The edges of the bathroom floor were dirty and showed signs of mold. When I arrived, the manager (?) was sitting in the lobby on his cell phone, later I saw him outside on his phone. Maybe instead of sitting around, he could be fixing up vacant rooms? I did see him doing housekeeping duties at check out time. He was polite and did say hi to me.one last minor thing, the wifi is stupidly slow and didn't work consistently. I ended up just shutting off my wifi and used my spotty cell service instead. That all said, I could have dealt with the room being subpar if it didn't have the smell... Mold is a huge health concern and should be addressed.

Katie Babcock
  • Overview
  • (262) 310-0789
  • www.choicehotels.com

Quality Inn & Suites Introduce

Located in the heart of West Bend, Wisconsin, the Quality Inn & Suites offers a dependable and practical lodging option for those exploring the Washington County area. As part of a well-known national brand, this hotel provides a familiar level of comfort and convenience that many travelers appreciate. It is a place that aims to serve a wide variety of guests, from families on a road trip to business travelers seeking a quiet place to rest. The hotel’s commitment to providing essential amenities and friendly service at an affordable price point makes it a reliable choice for anyone visiting the region. It stands as a straightforward, no-frills option that focuses on the core components of a good hotel stay: a comfortable bed, a clean room, and a satisfying breakfast to start the day.

The hotel is designed to be a convenient base for exploring West Bend and the surrounding natural attractions. Guests often highlight the comfortable bedding, clean towels, and the availability of basic in-room amenities like a microwave and a mini-fridge as key parts of their positive experience. The presence of a hot breakfast with a good variety of options is another significant draw, as it provides a valuable and time-saving convenience. The staff, from the front desk to the housekeeping team, are frequently noted for their politeness and willingness to assist. This combination of standard, expected amenities and a friendly staff creates an environment where guests feel well-cared for, a crucial aspect of a successful stay.

For those familiar with the Quality Inn brand, the West Bend location offers a consistent experience. It is a hotel that understands its role in providing a restful break from a long day of travel, hiking, or business meetings. The presence of an indoor pool provides a nice recreational option, particularly for families. While the hotel may not have the luxury of a five-star resort, it delivers on its promise of being a clean, comfortable, and friendly place to stay. This straightforward approach to hospitality is what makes the Quality Inn & Suites a practical and trusted choice for many visitors to West Bend.

The Quality Inn & Suites is situated at 2433 W Washington St, West Bend, WI 53095, USA. This address places it on a major thoroughfare, offering excellent accessibility for those traveling by car. West Washington Street is a key route that connects various parts of West Bend and provides easy access to the surrounding areas and the major highways that run through Washington County. The hotel's location is particularly convenient for visitors arriving from or heading to nearby cities like Milwaukee, Fond du Lac, or Sheboygan.

The accessibility of the hotel is a major advantage for all types of travelers. The location on the west side of West Bend means it is away from the immediate downtown congestion, providing a quieter environment while still being a short drive from local restaurants, shopping centers, and attractions. The hotel offers free on-site parking, a necessary amenity for guests with their own vehicles. Its proximity to natural attractions is also a key highlight. The hotel is just a few miles from the Kettle Moraine State Forest, a popular destination for hiking, biking, and outdoor recreation. This makes the Quality Inn & Suites an ideal home base for those looking to explore the natural beauty of the region. The easy highway access ensures a smooth and uncomplicated journey, making it a stress-free choice for a weekend getaway or an extended stay.

The Quality Inn & Suites in West Bend provides a selection of services and amenities designed to make each stay as comfortable as possible. These services are often highlighted by guests as providing good value for their money.

  • Complimentary Hot Breakfast: Guests are offered a free hot breakfast each morning, which includes a variety of options such as eggs, sausages, biscuits, gravy, waffles, bagels, cereal, and yogurt.
  • Indoor Pool: The hotel features a small indoor pool, a great amenity for families or anyone looking to relax after a day of activities.
  • Pet-Friendly Policy: The hotel allows dogs for an additional fee, making it a convenient option for guests traveling with their pets.
  • In-Room Amenities: Each room is equipped with a mini-fridge and a microwave, along with complimentary shampoo, conditioner, lotion, and soap.
  • Complimentary Wi-Fi: Free Wi-Fi is available, allowing guests to stay connected, although some reviewers have noted inconsistencies with the service.
  • Laundry Services: The hotel provides guest laundry facilities, a useful service for those on extended stays or for families.
  • 24-Hour Front Desk: A 24-hour front desk ensures that guests can get assistance at any time, a valuable service for those with late-night check-ins or unexpected needs.
  • Parking: The hotel offers free self-parking for all guests.

The Quality Inn & Suites in West Bend is recognized for several key features that contribute to its reputation as a reliable and practical choice for lodging.

  • Affordability: The hotel is consistently praised for providing a good value at an affordable price, making it accessible for budget-conscious travelers.
  • Comfortable Bedding: Many guests specifically mention the comfortable beds, crisp sheets, and soft towels as a highlight of their stay.
  • Variety of Breakfast Options: The complimentary breakfast is a significant feature, with a good mix of hot and cold choices that cater to different tastes.
  • Pet Accommodations: The pet-friendly policy is a notable feature, making it easier for people to travel with their dogs, a service that is highly appreciated by pet owners.
  • Convenient Location: Its location on a main street provides easy access to local amenities and nearby attractions, reducing travel time and hassle.

For reservations or any inquiries about the Quality Inn & Suites in West Bend, please use the following contact information.

Address: 2433 W Washington St, West Bend, WI 53095, USA
Phone: (262) 310-0789

For locals in Wisconsin, the Quality Inn & Suites in West Bend is a great choice for a straightforward and comfortable getaway. Whether you're planning a weekend of hiking in the Kettle Moraine, visiting family in Washington County, or simply need a clean and quiet place to stay for a night, this hotel offers a practical and reliable solution. The convenient location, combined with amenities like the indoor pool and complimentary breakfast, makes it a stress-free option for a local escape. It is a place that understands the needs of its guests, prioritizing comfort and value over unnecessary frills. By choosing to stay at a hotel like the Quality Inn & Suites, you're opting for a no-fuss experience that allows you to focus on enjoying your time in one of Wisconsin's beautiful regions. It's a dependable and affordable option right in your own backyard.

Quality Inn & Suites Photos

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Quality Inn & Suites Location & Map

2433 W Washington St, West Bend, WI 53095, USA

Reviews

I had been on the road for a week hiking and camping. I wanted a clean quiet place to lay my head for a comfortable nights sleep. Pros: comfortable bed/pillows, crisp clean sheets, soft towels, shampoo/conditioner, lotion and bar soap provided, mini fridge, microwave, hot breakfast available (eggs, sausages, biscuits, gravy) as well as dry/cold options like bagels,cereal and yogurt, etc. the gal at the front desk was very nice and she was attentive to the breakfast and refilled the eggs promptly. The area is relatively quiet since that side of town isn't as busy. They allowed me to have my dog in my room for $15 fee, I appreciated they allowed me to do so. They have a small indoor pool, but I didn't use it. Cons: immediately walking into the lobby, it had an old motel smell (you know, that old stale smoke smell and maybe a bit of mildew)...my room unfortunately was worse. Very strong smell... I noticed the carpet felt damp and the smell seemed to be originating from the air conditioner (I'm guessing mold from the compressor dripping). Even with the bathroom fan on (which is very loud), the smell persisted. My throat became scratchy almost immediately. The room door did not shut properly and had to be forcibly pushed shut which was VERY loud. I noticed other rooms seemed to have the same problem as doors were not fully closed/latched. The bathrooms definitely showed age and lack of proper regular deep cleaning/maintenance. The fixtures were decayed and full of scale buildup and did not drain well, especially the sink. The toilet barely flushed, had to flush it multiple times and the toilet had dark stains (I'm guessing scale build up). The tub had that dark layer of grossness...likely from years of scale build up. The edges of the bathroom floor were dirty and showed signs of mold. When I arrived, the manager (?) was sitting in the lobby on his cell phone, later I saw him outside on his phone. Maybe instead of sitting around, he could be fixing up vacant rooms? I did see him doing housekeeping duties at check out time. He was polite and did say hi to me.one last minor thing, the wifi is stupidly slow and didn't work consistently. I ended up just shutting off my wifi and used my spotty cell service instead. That all said, I could have dealt with the room being subpar if it didn't have the smell... Mold is a huge health concern and should be addressed.

Jul 07, 2025 · Katie Babcock

It was clean and comfortable. They had a good variety of breakfast choices hot and cold.

Jul 23, 2025 · Robin Taylor

Beds are comfortable, and the rooms are clean. The pool is good and hot tub it nice it's a bit poorly lit in the pool room though..

Jun 21, 2025 · Jason Mervyn

My mom booked a room for my brother, his girlfriend, and dogs. They got there and brought everything up stairs, including the dogs. Later that night, they were then told they needed to be downstairs on the first floor because they had dogs. When they got there, they realized the hot tub and pool was closed and it didn’t open the whole time they were there, and that’s the whole reason we picked that hotel. We asked for a refund or discount and they wouldn’t give us one. Then when my brother got home he got charged extra for having two dogs there. When one dog stayed with me the entire time, and it never said anything on their website about charging extra for dogs. It just says pet friendly. I tried to explain our concerns and called the hotel. The lady on the phone screamed at me the entire time I was on the phone with her. I asked for a manager and she said there was none. She was very rude. I asked for her name, but she wouldn’t give me it. I would not recommend this hotel at all. Staff are VERY rude, the hot tub and pool was closed the entire time, and they charged extra for my brother having two dogs there, when he only had one, and the other one stayed with me. It also said nothing about getting charged extra for dogs, so there’s no reason he should have been charged.

Dec 28, 2024 · Kailie Kreger

After a horrible encounter trying to check in at country inn suites and being treated so bad over there I drove over to quality inn where the guy at the desk knows how to treat customers he was so nice fast efficient rooms are nice I would definitely go back when in the area highly recommend

May 28, 2025 · Ernest Zaccaglin

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