Courtyard Ithaca Airport/University ico

Courtyard Ithaca Airport/University

Hotels Near Of MeNew YorkTompkins CountyIthacaThornwood Drive

29 Thornwood Dr, Ithaca, NY 14850, USA

4.0

I had a recent stay here and it was pretty nice. My only issue was the Bistro wasn't operating as expected. It's not a whole lot of great food options in this area either. The staff provided excellent service around the clock. I checked in on 5/10/25 around 2 am. The service was great from then until checkout. The Mgr. Mike and staff, does all he can to accommodate guests.

Marvin N
  • Overview
  • (607) 330-1000
  • www.marriott.com

Courtyard Ithaca Airport/University Introduce

The Courtyard Ithaca Airport/University, located at 29 Thornwood Dr, Ithaca, NY 14850, USA, is a contemporary and well-regarded hotel operating under the Marriott brand. As a key player within the "Hotels Near Of Me" category for local users, it provides a convenient and comfortable base for a diverse range of travelers, including those visiting Cornell University and Ithaca College, business guests, and individuals exploring the natural beauty of the Finger Lakes region. While some past reviews indicate areas for improvement, the hotel generally strives to offer a consistent and pleasant experience, particularly highlighting its excellent staff and convenient location.

The Environment: Strategically Located for Convenience

The Courtyard Ithaca Airport/University boasts a strategic location that prioritizes accessibility and ease of travel. Situated near Ithaca Tompkins International Airport (ITH), it is often considered the closest hotel to the airport, making it an ideal choice for travelers arriving or departing by air. The hotel's placement within a business park contributes to a generally tranquil atmosphere, providing a peaceful retreat away from the immediate bustle of downtown Ithaca. However, this location does mean that off-site dining options within immediate walking distance may be limited, as noted by one reviewer. Despite this, the hotel remains well-connected to Ithaca's main attractions:

  • Proximity to Universities: It is just minutes away from Cornell University (approximately a 6-minute drive) and also offers convenient access to Ithaca College, making it a popular choice for visiting families, prospective students, and university-related business. The hotel is even a preferred partner of Cornell University Athletics.
  • Access to Downtown & Shopping: While not directly downtown, the hotel is still within a short drive to Downtown Ithaca Commons, a vibrant pedestrian mall offering unique shops, diverse restaurants, and cultural experiences. The Shops at Ithaca Mall are also easily accessible.
  • Natural Beauty: The hotel serves as a good base for exploring the stunning natural landscapes of the Finger Lakes region, including its famous gorges and waterfalls like Taughannock Falls, Buttermilk Falls, and Ithaca Falls, all within a reasonable driving distance.
The overall environment combines the convenience of an airport-adjacent location with relative proximity to the academic and natural attractions that define Ithaca.

Services and Features: Modern Comfort and Essential Amenities

The Courtyard Ithaca Airport/University offers a range of services and features designed to enhance guest comfort and productivity, aligning with the expectations of a modern Courtyard by Marriott property. The hotel has 107 well-appointed guest rooms and suites, many offering contemporary decor and ample natural light. Key in-room amenities typically include:

  • Comfortable bedding and modern furnishings.
  • Complimentary high-speed Wi-Fi (both wired and wireless) to keep guests connected.
  • Flat-screen TVs with cable programming and streaming capabilities (e.g., Netflix, Hulu packages).
  • Workstations or desks for business travelers.
  • Mini-refrigerators and coffee makers (Keurig in some instances) for in-room convenience.
  • Private bathrooms with bathtubs or showers and hair dryers.

Beyond the rooms, the hotel provides several notable facilities:

  • The Bistro – Eat. Drink. Connect.®: This on-site restaurant and bar is a central feature, serving breakfast (typically a cooked-to-order menu for a fee), dinner, and evening cocktails. It also offers Starbucks® coffee. While one reviewer mentioned issues with Bistro operations regarding physically cooked items due to limited staff, other reviews highlight pleasant dinner experiences and attentive staff.
  • Indoor Pool and Whirlpool: A refreshing indoor swimming pool and a separate whirlpool provide opportunities for relaxation and recreation for guests of all ages.
  • 24-Hour Fitness Center: A well-equipped gym allows guests to maintain their workout routines during their stay.
  • Business Center and Meeting Space: The hotel features a business center for guests needing to work, along with one meeting room totaling 676 square feet, capable of accommodating up to 50 people for banquets or meetings. This makes it suitable for small corporate gatherings or events.
  • Complimentary Airport Shuttle: A significant convenience for travelers, the hotel offers a complimentary shuttle service to and from Ithaca Tompkins International Airport. Shuttle service to Cornell University and Ithaca College is also available upon request, subject to availability.
  • Pet-Friendly Policy: The hotel welcomes furry friends, typically allowing two dogs of any size for a non-refundable pet fee (around $75 per stay), making it a suitable option for travelers with pets.
  • Other Amenities: These include a gift/souvenir shop, laundry facilities, a 24-hour front desk, express check-out, and a safe-deposit box at the front desk. Some communal areas feature fireplaces, creating a warm and inviting atmosphere.

Customer Service and Areas for Improvement

Customer reviews present a mixed but generally positive picture, with staff often highlighted as a strong point. Many guests commend the "excellent service around the clock" and describe the staff as "friendly, helpful, and obliging." Manager Mike and his team are specifically noted for their efforts to accommodate guests. However, a recurring issue mentioned in some reviews pertains to dining service at The Bistro, particularly regarding availability of cooked items and instances of rude staff, as well as a dated TV system in rooms. Another serious concern raised was an instance of a random person being given keys to a guest's room, which points to a need for rigorous key card security protocols. It is important for potential guests to consider these points while also acknowledging the many positive experiences reported regarding cleanliness, comfort, and the helpfulness of the majority of staff.

Promotional Information

As a Marriott property, the Courtyard Ithaca Airport/University participates in the Marriott Bonvoy loyalty program, allowing members to earn and redeem points for stays and enjoy exclusive benefits such as discounted rates and mobile check-in. While specific, ongoing "promotional" offers can vary and are best confirmed directly with the hotel, typical promotions may include:

  • Marriott Bonvoy Member Rates: Loyalty program members often receive the lowest available rates.
  • Seasonal Packages: The hotel may offer packages tied to local events, university visits, or seasonal activities in the Finger Lakes region.
  • AAA/AARP Discounts: Special rates are often available for members of these organizations.
  • Corporate Rates: Business travelers may qualify for corporate discounts.
It is always recommended to check the official Marriott website for Courtyard Ithaca Airport/University or call the hotel directly at (607) 330-1000 or +1 607-330-1000 for the most up-to-date pricing, availability, and special offers. Check-in is typically from 4:00 PM and check-out is by 11:00 AM. The hotel also offers accessible rooms and facilities for guests with disabilities, demonstrating a commitment to inclusivity. While generally a solid choice, potential guests should be aware of past issues with Bistro service and the reported incident regarding room key security, and perhaps confirm these aspects during booking if they are critical concerns.

Courtyard Ithaca Airport/University Photos

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Courtyard Ithaca Airport/University 4
Courtyard Ithaca Airport/University 4
Courtyard Ithaca Airport/University 4
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Courtyard Ithaca Airport/University 4
Courtyard Ithaca Airport/University 4
Courtyard Ithaca Airport/University 4
Courtyard Ithaca Airport/University 4

Courtyard Ithaca Airport/University Location

Courtyard Ithaca Airport/University

29 Thornwood Dr, Ithaca, NY 14850, USA

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Reviews

I had a recent stay here and it was pretty nice. My only issue was the Bistro wasn't operating as expected. It's not a whole lot of great food options in this area either. The staff provided excellent service around the clock. I checked in on 5/10/25 around 2 am. The service was great from then until checkout. The Mgr. Mike and staff, does all he can to accommodate guests.

May 13, 2025 · Marvin N

Wow....the rooms were okay. A little dingy but not too bad. TV is ancient and barely works. The Cafe worker is terrible. She denied me and my coworker any item that she had to physically cook because "she was the only person there". I've read multiple reviews about this lady. She was very rude and also denying multiple families and customers a simple omelette for breakfast. This hotel is an absolute joke. They gave another random person keys to our room and a random guy just opened our door and walked in. Never again will I stay here passing through.

Apr 16, 2025 · Michael Frigon

$75. PET FEE They claim to be Pet Friendly, BUT.....there is a $75. pet fee!!!!! That's the highest I've ever found. On the other hand, the staff are WONDERFUL from the first person I checked in with, to the evening manager and more. The morning clerk was really, really great. He helped with everything I needed and the breakfast counter person was also very, very good.

Feb 07, 2025 · Victoria O'Milne

AC fan noise was extremely loud that I couldn’t sleep even I was switched to a different room. In addition, the faucet bathtub had blue color represent hot water and red color represents cold water. Completely lack of maintenance . Staff was nice but the room is not up to any standard for live.

Jan 26, 2025 · Xiaohu Zhang

Overall experience was ok. Drinking water (bottles) was missing. bathroom door lock was not working, the bathtub was not cleaned, and it had stains. handsoap liquid/ soap was missing. Tissue box almost empty. Peephole on the door was blocked by gum or something. Not so clean room, chocolate wrappers were thrown behind the chair. Not happy. Staff at reception is helpful, though.

Jan 09, 2025 · Ash Nair

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