Crowne Plaza Greenville, an IHG Hotel ico

Crowne Plaza Greenville, an IHG Hotel

Hotels Near Of MeSouth CarolinaGreenville CountyGreenvilleCongaree Road

851 Congaree Rd, Greenville, SC 29607, USA

4.0

Corporate meetings lasting all day brought me to Greenville for the day. Our admin reserved rooms at the Crowne Plaza. This was my first experience at the facility. The entrance was a little confusing as Crowne Plaza shares an entry with Ruth Chris steakhouse, but after circling the building I realized where it was, parked and entered. Check in was simple and quick. I was given a coupon for an appetizer at Ruth Chris and my breakfast voucher as part of our accommodations. As well as a rundown of perks. Upon entering my room the first thing I noticed was the room air conditioning was blasting and set at 61 degrees. However, it was clean and nicely appointed. A welcome cookie from the manager was a nice touch as part of the welcome. The other residents were politely quiet and getting a good night's sleep was accomplished. Breakfast started a little later than I am used to but it was set out when specified and had a good array of options. Check out was also as easy as check in. Altogether a successful stay!

Sharon Hartman
  • Overview
  • (864) 297-6300
  • www.ihg.com

Crowne Plaza Greenville, an IHG Hotel Introduce

For us South Carolinians, Greenville has truly blossomed into a vibrant hub, seamlessly blending Southern charm with modern amenities and a thriving arts and culinary scene. Whether you're visiting for a corporate meeting, a family getaway, or simply a relaxing weekend exploring the Upstate, choosing the right accommodation can significantly shape your experience. Today, we're highlighting the Crowne Plaza Greenville, an IHG Hotel, a well-regarded establishment that caters to both business and leisure travelers looking for comfort, convenience, and quality service in our beautiful state.

Located at 851 Congaree Road, Greenville, SC 29607, USA, the Crowne Plaza Greenville is part of the esteemed IHG (InterContinental Hotels Group) family, known globally for its standards of hospitality. This hotel positions itself as a sophisticated option for those visiting Greenville, offering a range of amenities and services designed to ensure a productive and pleasant stay. From its on-site dining to its modern facilities, it aims to provide a comprehensive experience for guests.

This article is specifically written for us, the locals of South Carolina, aiming to provide a clear, engaging, and factual overview of what makes the Crowne Plaza Greenville a suitable choice for your next visit to the Upstate. We'll explore its strategic location, the array of services and features that set it apart, and why its commitment to guest satisfaction, as highlighted by real customer experiences, makes it a reliable option for both short and extended stays.

Location and Accessibility

The Crowne Plaza Greenville, an IHG Hotel, is strategically located at 851 Congaree Road, Greenville, SC 29607, USA. This address places it in a highly accessible and convenient spot for anyone traveling within South Carolina. For those of us coming from Charleston, the drive is typically around 3.5 to 4 hours via I-26 W and I-385 N. From Columbia, the state capital, it's a more direct journey of approximately 1.5 to 2 hours north on I-26 W and I-385 N. Even from coastal areas like Myrtle Beach, while a longer trek, it’s still a manageable drive, often around 4.5 to 5 hours.

The hotel's immediate vicinity offers excellent connectivity. It's "located off I-385," making it easy to reach from major highways. This is particularly beneficial for those driving in for business or leisure. While not in the immediate downtown core, the hotel is well-situated to access key Greenville attractions. It's just minutes away from "Greenville's vibrant uptown entertainment and dining district," the Bon Secours Wellness Arena, and the Greenville Convention Center. This means events, concerts, and downtown exploration are all within a short drive or an easy shuttle ride. The hotel also offers "complimentary shuttle service to the airport, downtown Greenville and within a 5-mile radius of the hotel from 6 AM - 11 PM," a significant perk that reduces the need for personal vehicle use once you've arrived.

Furthermore, its location on Congaree Road places it "just up the street from the Haywood Shopping Mall," offering a wide variety of retail and dining options literally steps away. This blend of easy highway access, proximity to major venues, and nearby shopping and dining makes the Crowne Plaza Greenville an exceptionally convenient base for exploring all that Greenville has to offer, without being caught in the thick of downtown traffic.

Services Offered

Crowne Plaza Greenville, an IHG Hotel, offers a comprehensive suite of services designed to enhance the comfort and convenience of its guests, whether they are visiting for business or leisure.

  • 24-Hour Front Desk Service: Guests can expect round-the-clock assistance for check-in/check-out, inquiries, and any other needs during their stay, ensuring a smooth experience.
  • Complimentary Airport Shuttle: A significant convenience, the hotel provides a free roundtrip airport shuttle service to/from Greenville-Spartanburg International Airport (GSP) from 6:00 AM to 11:00 PM, on request.
  • Local Area Shuttle: Beyond airport transfers, there's also a complimentary area shuttle service that extends up to a 5-mile radius from the hotel, including downtown Greenville and the Haywood Shopping Mall.
  • Dining Options: The hotel features two on-site restaurants, including the renowned Ruth's Chris Steak House for an upscale dining experience, and the Carolina Cafe, which serves breakfast and lunch with American cuisine. There are also two bars/lounges, a coffee shop/cafe, and room service during limited hours.
  • Fitness Center: A 24-hour fitness center equipped with modern exercise machines, including aerobic equipment and hand weights, allows guests to maintain their workout routines.
  • Indoor Heated Saltwater Pool: Guests can enjoy a refreshing swim year-round in the hotel's heated indoor saltwater pool, praised for being invigorating and clean.
  • Meeting and Event Facilities: With over 75,000 square feet of flexible meeting and conference space, including 11 meeting rooms, a banquet hall, and an outdoor terrace, the hotel is well-equipped to host corporate meetings, conventions, and social events.
  • 24-Hour Business Center: A business center with computer stations is available for guests who need to work, print, or access the internet.
  • Complimentary High-Speed WiFi: Free in-room WiFi is provided for all guests, ensuring they stay connected throughout their stay. WiFi is also available in public areas.
  • Free On-site Parking: The hotel offers complimentary self-parking, including ample space for RVs, buses, and trucks, which is a valuable amenity in Greenville.
  • Daily Housekeeping & Laundry Services: Daily room cleaning is provided, and guests can also utilize dry cleaning/laundry services and a coin-operated laundromat.
  • Concierge Services & Tour/Ticket Assistance: The staff can assist with local information, directions, and booking tours or tickets to attractions.
  • Safety and Accessibility: The hotel has various safety features including carbon monoxide detectors and security systems, and offers accessible rooms and facilities.

Features / Highlights

The Crowne Plaza Greenville, an IHG Hotel, distinguishes itself with several key features and highlights that contribute to a superior guest experience, making it a compelling choice for travelers to Upstate South Carolina.

  • On-Site Ruth's Chris Steak House: A significant highlight, the presence of an upscale Ruth's Chris Steak House on the ground floor provides a premium dining experience right within the hotel. This is often a major draw for guests seeking fine dining convenience.
  • Exceptional Guest Service (e.g., Brooklyn's Gold Star Service): As evidenced by customer reviews, the hotel prides itself on excellent guest service. Team members like Brooklyn are specifically praised for being "very accommodating," "going beyond expectations," and displaying an "unbelievable attitude" that truly enhances the guest stay. This commitment to personalized service sets it apart.
  • Heated Indoor Saltwater Pool: The invigorating heated indoor saltwater pool is a popular amenity, providing a relaxing and enjoyable recreational option year-round, regardless of the weather. It's often highlighted by guests as a clean and well-maintained feature.
  • Complimentary Shuttle Services: The free airport shuttle to GSP (Greenville-Spartanburg International Airport) and the complimentary area shuttle within a 5-mile radius, including downtown Greenville, are invaluable features. This reduces transportation stress and costs for guests, allowing easy access to attractions and business centers.
  • Spacious and Well-Appointed Rooms: Guest rooms are described as "clean and nicely appointed," featuring comfortable beds with premium bedding (Egyptian cotton sheets, pillowtop mattresses, down comforters), a pillow menu, soundproofing for quiet nights, 50-inch flat-screen TVs with premium channels, mini-refrigerators, and coffee/tea makers. The welcome cookie upon arrival is also a nice touch.
  • Extensive Meeting and Event Space: With over 75,000 square feet of flexible meeting facilities, including a large ballroom and numerous meeting rooms, the Crowne Plaza is a top choice for conferences, corporate events, and social gatherings in the Greenville area.
  • 24-Hour Fitness and Business Centers: These around-the-clock facilities cater to the needs of both leisure and business travelers, allowing them to maintain their routines and productivity at their convenience.
  • Free Parking: Ample complimentary self-parking, including space for RVs/buses/trucks, adds significant value and convenience for guests traveling by car.

Promotions or Special Offers

As part of the IHG Hotels & Resorts family, Crowne Plaza Greenville regularly participates in various promotions and offers designed to provide value to guests. For us South Carolinians planning a stay, it’s always a good idea to check their official channels for the most current deals. Common types of promotions you might find include:

  • IHG One Rewards Member Exclusive Rates: IHG One Rewards members often receive special, discounted rates when booking directly through IHG channels. Membership is free and provides access to benefits like late check-out, free Wi-Fi, and bonus points.
  • Advance Purchase Discounts: For those who plan ahead, booking your stay a certain number of days or weeks in advance (e.g., 21 days) can frequently secure a lower, non-refundable rate.
  • "Stay Longer and Save" Promotions: Hotels often offer reduced nightly rates for extended stays (e.g., booking 3 or more nights), encouraging guests to enjoy more of Greenville.
  • Seasonal Packages: Look out for special packages tied to specific seasons or local events. These might include breakfast vouchers, complimentary parking, or tickets to nearby attractions. While not always explicitly advertised as "packages" on general listings, checking the IHG or Crowne Plaza Greenville direct site is best.
  • Corporate and Government Rates: If you're traveling for business or are a government employee, specialized rates are often available, requiring valid identification upon check-in.
  • AAA Member Discounts: Members of AAA can typically receive discounted rates by presenting their membership card.
  • Senior Discounts: Hotels commonly offer special pricing for senior citizens, often for those aged 62 or older, or AARP members.
  • Military and Veteran Discounts: Many IHG properties offer reduced rates for active military personnel and veterans as a token of appreciation.
  • Meeting and Event Promotions: For those utilizing the hotel's extensive meeting facilities, there might be special offers for group bookings, such as discounted room blocks, complimentary meeting room usage, or catering incentives.

To ensure you get the best available rate and to inquire about any specific promotions for your travel dates, the most reliable method is to visit the Crowne Plaza Greenville, an IHG Hotel, official website or call them directly. Remember to mention any applicable memberships or affiliations when booking.

Contact Information

For reservations, inquiries about event bookings, or any other assistance regarding your stay at the Crowne Plaza Greenville, an IHG Hotel, you can use the following contact details:

Address: 851 Congaree Rd, Greenville, SC 29607, USA

Phone: (864) 297-6300

Mobile Phone: +1 864-297-6300

For the most current information on room availability, direct booking specials, or to speak with someone about planning an event, calling the hotel directly is always recommended. Their professional team can provide personalized assistance and ensure all your needs are met for a successful visit to Greenville.

Conclusion: Why this place is suitable for locals

For us South Carolinians, the Crowne Plaza Greenville, an IHG Hotel, offers a highly suitable and appealing choice for a variety of reasons, whether we're visiting for business or pleasure. It encapsulates the ideal balance of convenience, comfort, and quality service that makes a local getaway or business trip truly worthwhile.

Firstly, its strategic location is a significant advantage. Easily accessible from major interstates like I-385, it cuts down on travel time from across the state, making weekend escapes or quick business trips to Greenville seamless. While not directly in the bustling downtown, its complimentary shuttle service is a game-changer. This means we can effortlessly explore Falls Park, the Liberty Bridge, the vibrant Main Street, or catch a show at the Peace Center, all without the stress of parking or navigating unfamiliar city streets. Its proximity to Haywood Mall also offers convenient shopping and dining options right at our fingertips.

Secondly, the array of amenities and high standard of service make for a comfortable and productive stay. The on-site Ruth's Chris Steak House provides an upscale dining experience for special occasions or convenient corporate dinners. The heated indoor saltwater pool is perfect for unwinding after a long day of meetings or exploring, while the 24-hour fitness and business centers cater to our active and professional needs. Perhaps most importantly, the consistent praise for the staff, as highlighted by real guest reviews, speaks volumes about the hotel's commitment to genuine Southern hospitality. Knowing that you'll be greeted by accommodating and friendly faces, like the "Gold Star" service from Brooklyn, ensures a pleasant and stress-free experience.

Ultimately, the Crowne Plaza Greenville, an IHG Hotel, serves as an excellent base for South Carolinians looking to experience the best of Greenville. It provides the quality, convenience, and attentive service that allows us to focus on what matters most – enjoying our vibrant Upstate city, whether for work or leisure, and feeling right at home.

Crowne Plaza Greenville, an IHG Hotel Photos

Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4
Crowne Plaza Greenville, an IHG Hotel 4

Crowne Plaza Greenville, an IHG Hotel Location & Map

851 Congaree Rd, Greenville, SC 29607, USA

Reviews

Corporate meetings lasting all day brought me to Greenville for the day. Our admin reserved rooms at the Crowne Plaza. This was my first experience at the facility. The entrance was a little confusing as Crowne Plaza shares an entry with Ruth Chris steakhouse, but after circling the building I realized where it was, parked and entered. Check in was simple and quick. I was given a coupon for an appetizer at Ruth Chris and my breakfast voucher as part of our accommodations. As well as a rundown of perks. Upon entering my room the first thing I noticed was the room air conditioning was blasting and set at 61 degrees. However, it was clean and nicely appointed. A welcome cookie from the manager was a nice touch as part of the welcome. The other residents were politely quiet and getting a good night's sleep was accomplished. Breakfast started a little later than I am used to but it was set out when specified and had a good array of options. Check out was also as easy as check in. Altogether a successful stay!

Jun 07, 2025 · Sharon Hartman

We received the absolute best guest service from Brooklyn. She was very accommodating, displaying every aspect of what a Guest Service Representative should be. We have 7 more days here and we already know we will return and it is because of Brooklyn. The hotel is nice, rooms are nice and the amenities. However, for us the deciding factor is the service we receive. All these things are a plus but had we received bad service it would never matter. Thank you, Brooklyn for making us feel special, although we knew you had an abundance of others to serve. You are amazing and there are not many left in this world like you. Thank you, Brooklyn for making our stay pleasant & going beyond expectations. We will be back and it’s not because of the shuttle which was great, not because of Ruth’s Steakhouse which is fabulous, not because of the other amenities of the hotel which were also great, but because of you. We did encounter another front desk worker the second day who lacked your skills. Had we encountered her first, we would not be leaving such a pleasant review. Management, please take notice of Brooklyn and let her serve as an example for others. You have great amenities but what sets you apart from other hotels who offer the same is guest service. Brooklyn gets a gold star for making sure the shuttle picked me up from the airport, her unbelievable attitude at check-in, and the days after. Gold Star ⭐️!!

May 26, 2025 · AB CD

Very comfortable beds and very clean rooms. Customer service is top of the line. Food at the Ruth's Chris steakhouse in the building is amazing. Two thumbs and toes up for these folks! Everyone from management to the cleaning staff were very kind and helpful. They were willing to accommodate us for anything we asked. A nice hotel is one thing, but customer service makes the stay here excellent. Thanks to all of you! Highly recommended! Also, there are many grocery stores and restaurants in a very short distance. Everything about this hotel was great.

May 22, 2025 · Tony Zaffino

My mother and law stayed here for a month before moving into her new place. She could not stop raving about how nice the staff was to her, how spacious her room was, and appreciated how cozy everything felt. She also thought the breakfast had a pretty decent selection, and the market place to. According to her, everything was great!

Apr 30, 2025 · Brooke Rollins

I absolutely hate this place! It’s an older place that needs to be upgraded and include microwaves for those with medical needs and families. The front desk needs a lesson on how to deal with conflict resolution. The front desk lady, Kristy, got a little rude with me when I told her that I was told that a microwave could possibly be given on request. The manager was just as worse bc his tone of voice was disguntingly rude. The bed is not a king. The lighting in the bathroom is horrible. The cabinet that opens to the refrigerator needs to be fixed. UNFORTUNATELY, I have to stay here for the next few days because my conference is here. The incidentals per night is insane. What is there to tear up in this raggedy hotel? I encourage you to search for better options!

Jun 17, 2025 · Sheree Cohen-Conner

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