DoubleTree by Hilton Monroe Township Cranbury ico

DoubleTree by Hilton Monroe Township Cranbury

Hotels Near Of MeNew JerseyMiddlesex CountyMonroe TownshipForsgate Drive

390 Forsgate Dr, Monroe Township, NJ 08831, USA

4.0

You get what you pay for, this place isn’t budget-friendly because you scored a deal; it’s priced that way for a reason. On the positive side, the room was clean and featured modern decor. However, comfort was lacking: the bed, pillows, and blanket were not great. Noise was also an issue—there’s a noticeable gap under the door, so you can easily hear people in the hallway. In our case, that included a drunk guest with a companion trying to enter my room at 3 a.m. The room also struggled with temperature control. Poor insulation meant it matched the temperature outside, whether hot or cold. The AC unit didn't help much either—it was extremely loud, comparable to an old vacuum cleaner, and disruptive enough to wake us throughout the night.

Attila Bodi
  • Overview
  • (609) 662-3271
  • www.hilton.com

DoubleTree by Hilton Monroe Township Cranbury Introduce

For individuals exploring options within the "Hotels Near Of Me" category in Monroe Township, New Jersey, the DoubleTree by Hilton Monroe Township Cranbury presents itself as a consideration. Located at 390 Forsgate Dr, Monroe Township, NJ 08831, USA, this hotel is part of the Hilton family of brands, aiming to provide a certain standard of hospitality. Potential guests can reach the hotel directly at (609) 662-3271 or via mobile at +1 609-662-3271 for inquiries and reservations.

The environment of the DoubleTree by Hilton Monroe Township Cranbury, as reflected in recent guest experiences, appears to be a mixed bag. On the positive side, the hotel reportedly features "modern decor" within its rooms and maintains a general standard of cleanliness, with one guest stating the room was "clean." This suggests an effort to provide an aesthetically pleasing and hygienic space for guests. However, there are significant concerns raised regarding the comfort and tranquility of the environment. Noise is cited as a considerable issue, attributed to a "noticeable gap under the door," which allows hallway sounds to penetrate easily. This can lead to disruptions, as exemplified by an unfortunate incident involving a drunk guest attempting to enter a room. Furthermore, temperature control within the rooms seems to be a notable challenge, with poor insulation causing indoor temperatures to mirror outdoor conditions. The air conditioning units are described as "extremely loud, comparable to an old vacuum cleaner," making it difficult for guests to achieve restful sleep. The overall ambiance, despite the modern decor, can therefore be compromised by these functional and comfort-related shortcomings. The expectation for a DoubleTree by Hilton property is typically a higher standard of comfort and quiet, which, based on these reviews, may not always be met.

The services offered at DoubleTree by Hilton Monroe Township Cranbury, while intended to be comprehensive, have faced significant criticism from recent guests. A major point of dissatisfaction is the reported closure of the hotel restaurant "until further notice," with no prior notification provided online or during the booking process, only at check-in. This is a considerable inconvenience for guests expecting on-site dining options from a "full-service hotel." Another fundamental service issue highlighted is the complete lack of hot water during a guest's stay, which is described as a "basic necessity" and a source of "beyond frustrating" experience. The front desk staff, a critical point of contact for guest services, is described as "practically nonexistent," with guests encountering difficulty finding staff during both check-in and check-out. This indicates a severe lapse in customer service and communication, leading to a perception that the "place was being run on autopilot – or not at all." While DoubleTree hotels are known for their warm chocolate chip cookies upon arrival, which is a signature service, the broader operational failures overshadow this customary welcome. Standard services typically include free Wi-Fi, fitness centers, and sometimes pools, but without sufficient staff presence and basic amenities like hot water, the overall service experience is significantly diminished. The review explicitly advises potential guests to "spend your money somewhere else," which is a strong indictment of the current service levels.

The features of DoubleTree by Hilton Monroe Township Cranbury, while aiming for a modern and comfortable experience, have encountered significant functional issues. The rooms do feature "modern decor," which is a positive aesthetic aspect. However, the core features related to comfort – the bed, pillows, and blanket – are described as "not great," directly impacting sleep quality. The presence of a gap under the door, leading to noise intrusion, is a design or maintenance flaw that compromises the guest experience. The air conditioning unit, despite being a necessary feature for temperature control, is excessively loud, rendering it disruptive. While the concept of having an on-site restaurant is a key feature of a full-service hotel, its closure without notice negates this benefit. Similarly, the absence of hot water undermines the utility of the bathroom facilities, a fundamental feature of any accommodation. The hotel's location on Forsgate Drive offers accessibility, but the functional deficiencies within the property detract significantly from this advantage. Hilton properties usually boast features like comfortable bedding, quiet environments, and reliable amenities, but these particular guest experiences suggest a deviation from the expected brand standard. The hotel’s aim to provide a "good location" is acknowledged, but this does not compensate for the critical failures in essential features. Therefore, while modern decor is present, the functional features, particularly those related to comfort, noise, and basic utilities, are reportedly severely lacking.

Regarding promotional information, it is challenging to objectively present specific promotions for DoubleTree by Hilton Monroe Township Cranbury given the highly negative and critical nature of the recent customer reviews. Typically, DoubleTree hotels, as part of the Hilton Honors program, would offer various promotions such as discounted rates for members, seasonal packages, or special deals for extended stays. These might include benefits like earning extra points, reduced rates for booking in advance, or bundled amenities. However, the overwhelmingly negative feedback regarding fundamental aspects of the stay, such as a non-existent restaurant, lack of hot water, and poor customer service, would likely overshadow any standard promotional offers. Any promotional material would need to address these severe operational concerns directly to regain guest trust. For those searching for "Hotels Near Of Me," while the Hilton brand generally implies a certain level of quality and promotional opportunities, prospective guests considering this specific property would be well-advised to prioritize recent reviews and potentially contact the hotel directly to confirm the operational status of key services like the restaurant and the availability of hot water before making a booking. The current public perception, based on the provided reviews, strongly suggests that any financial deal or promotion might not outweigh the significant issues impacting the guest experience. Therefore, it is difficult to highlight appealing promotional information without also acknowledging the serious concerns raised by recent customers, which could deter potential bookings regardless of price incentives.

DoubleTree by Hilton Monroe Township Cranbury Photos

DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4
DoubleTree by Hilton Monroe Township Cranbury 4

DoubleTree by Hilton Monroe Township Cranbury Location

DoubleTree by Hilton Monroe Township Cranbury

390 Forsgate Dr, Monroe Township, NJ 08831, USA

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Reviews

You get what you pay for, this place isn’t budget-friendly because you scored a deal; it’s priced that way for a reason. On the positive side, the room was clean and featured modern decor. However, comfort was lacking: the bed, pillows, and blanket were not great. Noise was also an issue—there’s a noticeable gap under the door, so you can easily hear people in the hallway. In our case, that included a drunk guest with a companion trying to enter my room at 3 a.m. The room also struggled with temperature control. Poor insulation meant it matched the temperature outside, whether hot or cold. The AC unit didn't help much either—it was extremely loud, comparable to an old vacuum cleaner, and disruptive enough to wake us throughout the night.

May 14, 2025 · Attila Bodi

My stay at the DoubleTree in Monroe Township, NJ was a complete disaster from start to finish. First off, there was no notice anywhere that the hotel restaurant was closed “until further notice.” Not online, not during booking, only during check-in. Just a dark, empty space where I expected to have a decent meal. Completely unacceptable for a full-service hotel. Second, there was no hot water during my stay—a basic necessity for any hotel, let alone one with the Hilton name. It’s beyond frustrating to find that at 6am the day of departure to not have a basic necessity like hot water. The front desk staff was practically nonexistent. Checking in felt like wandering through a ghost town. I stood around waiting with no one in sight and had the same issue trying to check out. Absolutely no communication, no customer service, no nothing. It felt like the place was being run on autopilot—or not at all. In short, this place is a dysfunctional mess. Spend your money somewhere else—literally anywhere else would be an upgrade.

Apr 03, 2025 · Matt Llewellyn

Sonia needs a raise! Such kindness and courtesy I checked in earlier in the day with Linda and I was having issues receiving my digital key. Linda gave me a physical card and said she would make sure to get it sent. Since I never got the digital key, I went to the desk later where I met Sonia and she helped me try to troubleshoot with my phone to see if we could get the digital key to work. Unfortunately she couldn't but she was able to give me a secondary physical key for my partner to be able to use. I paid for breakfast vouchers and unfortunately when checking in. Linda never gave them to me. When I went to the lobby desk there, Sonia was early in the morning working again. She helped me with the breakfast vouchers for that morning and said that she would fill out the rest and I could stop by to pick them up when I was done eating breakfast. Instead of having to make me go back to the desk, she ended up bringing them to me and my partner. Such a kind gesture! Truly made me feel like I was a person and not just a customer. For some reason the physical key that I was issued wasn't opening up my room and there Sonia was with a bright and happy smile there to help. She has been an absolute wonderful pleasure and a great representation for this hotel. I may have had a few small issues happen but Sonia was there and dedicated to help me with everything that I needed.

Jan 26, 2025 · Giovanni B

The restaurant is closed down but the front desk staff and warm cookies were great! Everyone was so friendly and helpful. Linda was fabulous! We liked the location because we visited NYC, Philly, and West Chester. This place was perfectly located for our needs. Only recommendation is for make-up, be sure you bring a magnifying mirror (if you need one) and the lighting is also really bad for that. You’ll need the window for good lighting and there was no mirror by our window.

Mar 21, 2025 · Kerry S

When to a breakfast event the food was good but too cool on the buffet. It wasn't kept warm. It took to long to refill empty pans of food people had to wait in the line while what was on the plate was getting colder waiting for bacon,pancakes, croissants were dry.

May 03, 2025 · Sista E.

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