Econo Lodge

For individuals and families seeking "Hotels Near Of Me" in Pittsfield, Massachusetts, particularly those prioritizing a very low price point, the establishment located at 16 Cheshire Rd, Pittsfield, MA 01201, USA, which was formerly known as Econo Lodge and is now operating as Fairbridge Inn Express, presents itself as an option. While the aim of such properties is typically to offer basic, affordable lodging, recent customer experiences provide a crucial objective overview of what guests can expect.

The environment at this property, as described by recent guests, presents significant challenges. Multiple reviews highlight "horrendous conditions" and a pervasive sense of "filth." Specific concerns include "mold all over the bathroom," "dust all over," "stains on the blanket," and "carpet was crunchy." The overall impression conveyed is one of neglect and a severe lack of cleanliness and proper maintenance throughout the premises. Furthermore, the presence of what one reviewer described as "drug addicts" in the vicinity of the hotel's location contributes to an uncomfortable and potentially unsafe environment. Unpleasant smells have also been alluded to by guest experiences concerning the overall atmosphere. The general ambiance, based on these accounts, is far from welcoming or comfortable, raising serious concerns about the living conditions within the hotel. The environment is clearly a major deterrent for guests, indicating a need for substantial improvements to meet basic standards of hygiene and safety.

Regarding services, the feedback from guests indicates significant deficiencies, particularly in terms of responsiveness and customer care. When requests were made to switch rooms due to cleanliness issues and specific bed needs, the staff, particularly the lady at the front desk, was described as "extremely rude" and unhelpful, refusing the request and stating that the guest would be charged for cancellation and a new room. This suggests a lack of empathy and a disregard for guest comfort. Similarly, the owner or whoever took the call prior to a reservation was also described as "very rude," including during check-in. This consistent theme of impolite and uncooperative staff severely impacts the overall guest experience. While "laundry facilities" are mentioned as an amenity, their functionality and maintenance are not detailed. However, the absence of a proper breakfast, with only "coffee in the room" available, further limits the services provided, contradicting common expectations for even budget-friendly hotels. The overall service philosophy appears to be minimal and unsupportive, leaving guests feeling neglected and unheard when problems arise.

The features of the rooms at this property, while aiming to provide basic accommodation, are consistently criticized for their condition and the misleading nature of advertised amenities. Although one reviewer stated the room was "adequate," this is often juxtaposed with significant issues. The bathrooms, in particular, are described as "disgraceful," with the tub being a specific point of concern, as indicated by accompanying pictures (though not provided in the text, the mention highlights its severity). The presence of "mold" is a recurring complaint for bathrooms. In-room amenities are minimal; while coffee in the room is mentioned, a full breakfast is explicitly stated as absent. The expectation for common amenities might be higher than what is provided, as one reviewer noted that "the amenities were misleading except for the laundry facilities." Essential features like comfortable and clean bedding, and a functional and hygienic bathroom, appear to be severely lacking. The overall condition of the rooms, with "dust all over" and "stains on the blanket," points to a dire need for renovation and more thorough cleaning protocols. The basic structure of the room might include a bed and a private bathroom, but their current state renders them highly unsatisfactory for a comfortable stay.

From a promotional standpoint, a property like the former Econo Lodge, now Fairbridge Inn Express, primarily competes on price within the "Hotels Near Of Me" category. Its main appeal would be to budget travelers seeking the absolute lowest rates in the Pittsfield area. However, the objective information from real customer reviews paints a stark picture that potential guests must consider. While the brand might implicitly promise basic comfort and value, the actual guest experiences suggest that these promises are not consistently met. The location, while potentially convenient for accessing certain parts of Pittsfield, is also associated with a problematic environment. Promotional efforts would typically focus on the affordability and perhaps the laundry facilities, but the overwhelming negative feedback on cleanliness, maintenance, and customer service overshadows any potential benefits. The explicit warning from a guest, "Do NOT stay here…Genuinely!" and the strong statement "I will make it my intentions never to come here again. It is what I could afford but still. This place needs work big time," serve as critical pieces of promotional information, albeit negative ones. Prospective guests considering this property are strongly advised to weigh the extremely low price against the reported severe compromises in hygiene, comfort, and service. It is recommended to contact the hotel directly at (413) 443-5661 or +1 413-443-5661 for any specific inquiries, but with a clear understanding of the significant challenges highlighted by past visitors.