For those in search of convenient and self-sufficient accommodations within the "Hotels Near Of Me" category in the Westborough, Massachusetts area, Extended Stay America - Boston - Westborough - East Main Street offers a practical solution. Located at 180 E Main St, Westborough, MA 01581, USA, and accessible by phone at (508) 616-9213 or +1 508-616-9213, this hotel is specifically designed to cater to guests requiring longer stays, whether for business, relocation, or personal reasons.
The environment of Extended Stay America - Boston - Westborough - East Main Street is focused on providing a functional and homely feel for its extended-stay guests. The property aims for a straightforward, no-frills approach, where the emphasis is on the amenities within the suites rather than elaborate common areas. While the exterior might reflect a more utilitarian design, the hotel strives for cleanliness and a welcoming atmosphere, as evidenced by positive guest feedback. The hotel is noted for its "hardwood floors" in the rooms, which are described as "nice" and "easy to clean," contributing to a hygienic environment. While there might not be expansive gardens or luxurious lobbies, the focus is on creating a comfortable living space. One reviewer mentioned that "the only downside is the outside," specifically pointing out an exit with a high, cracked step that could be problematic for elderly guests. This suggests that while the interiors are well-regarded, some exterior maintenance areas might need attention. However, the general impression is one of a functional and practical setting for those needing a temporary home.
Services at Extended Stay America - Boston - Westborough - East Main Street are geared towards the independence and convenience of long-term guests. A significant amenity is the complimentary "grab-and-go" breakfast, which offers a quick and easy start to the day with items like coffee, hot cereal, and muffins. All rooms are equipped with a fully furnished kitchen, a hallmark of Extended Stay America. These kitchens typically include a stovetop, microwave, full-size refrigerator, and essential cookware, dishes, and utensils, allowing guests to prepare their own meals and manage their food budget effectively. This feature is particularly valuable for longer durations. On-site guest laundry facilities are available 24/7, providing the convenience of doing laundry within the hotel premises. Free Wi-Fi is standard throughout the hotel, ensuring guests can stay connected for work or leisure. For those traveling with vehicles, complimentary self-parking is available. The hotel is also pet-friendly, accommodating furry family members for a fee (typically $25 + tax per day, per pet for the first six nights, then $10 + tax per day, per pet thereafter, with a maximum of two pets and weight limits, usually 50 lbs per pet and specific size restrictions). Housekeeping services are provided on a scheduled basis for extended stays; for instance, full-service housekeeping is usually offered weekly for stays of eight or more nights, and fresh towels and linens can be exchanged at the front desk for shorter stays (1-7 nights). What truly distinguishes this particular location, according to customer reviews, is its "OUTSTANDING Management and Outstanding Service!" One guest praised the staff's "warmth and professionalism," noting that "The management team went above and above to ensure everything ran smoothly. They were attentive, approachable, and clearly invested in creating a positive environment for both customers and employees alike. Their leadership was evident in the seamless operations, which made my visit not only enjoyable but also memorable." This level of service is a significant factor in guest satisfaction.
The features of the suites at Extended Stay America - Boston - Westborough - East Main Street are designed to offer comfort and practicality for an extended stay. Each suite includes a private bathroom, often with a shower/tub combination and complimentary toiletries. The rooms are equipped with air conditioning, flat-screen TVs with premium channels, an iron and ironing board, and a dedicated workspace. Different room types are available, including studio suites with various bed configurations (e.g., queen, king, or double beds) and sofa beds, offering flexibility for families or multiple occupants. The kitchens, as noted by a guest, have a "full fridge" and, for handicap rooms, "two burners, oven and fridge." While the kitchen sink might be "small," the overall functionality of having these amenities is a significant advantage for extended stays. The hotel also offers a fitness center for guests to maintain their exercise routines. Accessibility features are available, including wheelchair-accessible units and pathways. The presence of a 24-hour front desk ensures assistance is always available. The overall impression from guests is that the rooms are "nice" and provide the necessary facilities for a comfortable long-term stay.
In terms of promotional information, Extended Stay America often runs various promotions tailored to longer stays, which are particularly relevant for this hotel. Guests can frequently find special rates for booking seven or more nights, often advertised as "STAY longer. Save more." The brand also offers an "Extended Perks" loyalty program, providing members with exclusive discounts and benefits. Additional offers might include advance purchase discounts, seasonal sales, and special rates for AAA/Auto Club members, seniors (55+), military personnel, and government employees. Children under 17 generally stay free when accompanied by a parent or guardian. Prospective guests should always check the official Extended Stay America website or contact the hotel directly to inquire about the most current promotions and special offers, as these can change. It's always wise to review the specific terms and conditions, including cancellation policies, for any promotion chosen.
To conclude, Extended Stay America - Boston - Westborough - East Main Street stands out as a strong choice within the "Hotels Near Of Me" category, especially for those in need of extended accommodations. While some minor exterior upkeep issues have been noted, the overwhelming positive feedback regarding its "OUTSTANDING Management and Outstanding Service" truly sets it apart. The hotel's core offerings of fully equipped kitchenettes, complimentary grab-and-go breakfast, and on-site laundry facilities provide the necessary conveniences for a comfortable and independent long-term stay. Guests can expect a clean and functional environment, backed by a highly praised staff committed to ensuring a positive experience.
180 E Main St, Westborough, MA 01581, USA
Get directionsOUTSTANDING Management and Outstanding Service! I had the pleasure of experiencing unparalleled service at Extended Stay America , and I can't emphasize enough how impressed I am with the management team and overall service throughout my visit. From the moment I walked in, the staff greeted me with warmth and professionalism, setting the tone for a truly exceptional experience. The management team went above and beyond to ensure everything ran smoothly. They were attentive, approachable, and clearly invested in creating a positive environment for both customers and employees alike. Their leadership was evident in the seamless operations, which made my visit not only enjoyable but also memorable. What truly stood out was the impeccable service. Every team member I encountered was courteous, knowledgeable, and quick to address any needs I had. They consistently exceeded expectations with their attention to detail and commitment to providing an outstanding experience. I cannot recommend Extended stay enough. If you're looking for a place where management and staff genuinely care about providing top-tier service, this is it. A true benchmark of excellence in customer service!
Mar 22, 2025 · Sarah BowenOur family lost our apartment and we moved here temporarily until we can find a place to move into permanently. The rooms are nice, all hard wood floors, so easy to clean. All the rooms have kitchens and depending on the size of your room depends on the size of the kitchen you have a full fridge and if you have a handicap room you only have a two burners, oven and fridge, kitchen sink is small but that's okay. The only down side is the outside. What are the exits closest to our room to stop outside is too high for an elderly person to step off of and it's cracked to climb up on the step without help this is closer to the parking lot so it would be better to fix it. Other than that issue it's an awesome place to stay great staff very helpful and couldn't ask for more.
Apr 13, 2025 · Cricket JonesThe man that checked us in was so rude we almost didn’t stay. After one day I wish we hadn’t. He followed us up to our room while bringing stuff up and even joined in the elevator when we went back to our car again. He did everything he could to absolutely ruin any sense of ease of stay. We booked through the call center and had all charges added. We knew how much we would be staying for our month here. He way way way tried to overcharge us and argued with us over the price. I have stayed at several locations and never had an experience like this. I will never stay at this location again and if you want peace during your stay I don’t recommend staying here. We called to transfer our stay to another location and what do you know the check in was easy, we got charged the proper amount, even got the offer to bring whatever dishes or supplies needed to our room for us. Your company needs to fire this man at this location he works the night shift and really if you want people to enjoy their stay maybe not have someone racist working your front desk. Seems he had an issue because I’m Puerto Rican my wife said he was pleasant with all the white folks staying here when she say him in the lobby when she left to go to the store.
Apr 01, 2025 · Jada RoseStarMostly writing this to compliment Tony, the property manager. He is really helpful and easy to talk to! Front desk staff is very friendly and helpful as well. Rooms are pretty average but decent nonetheless!
Apr 25, 2025 · Chelsea DownesI love how nice the staff are here and the rooms are very nice and the service is always with a big smile!! If you want a safe hotel and great place to stay even if it’s one night this hotel is the place!! It’s just very safe here!!
May 13, 2025 · William StellaThank you for visiting our website! If you have any suggestions or thoughts, please share them—we value your feedback!
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