Fairfield Inn & Suites Asheville Airport/Fletcher ico

Fairfield Inn & Suites Asheville Airport/Fletcher

Hotels Near Of MeNorth CarolinaHenderson CountyFletcherUnderwood Road

155 Underwood Rd, Fletcher, NC 28732, USA

4.0

An absolutely frustrating experience to stay the least. I stay almost exclusively at Marriott locations when I travel for work. I decided to use my points to surprise my wife and daughter with a girl getaway and it has been one to forget. At 8am (middle of breakfast service) an employee came and used the last of the batter to make themselves a waffle. No biggie. When my wife asked for another bottle of batter for my daughter’s breakfast, she was told no by an employee. Not “sorry, we’ve run out” simply “no”. An off-putting way to start the morning, but ok. This morning my wife and daughter used the pool as a final bonding moment. When they returned to their room, there was no cold or hot water. Kind of crucial to have running water for guests hygiene and cleaning of breast feeding supplies. Again, approaching the front desk to ask about alternate arrangements and my wife was told “we’ll see how things are at noon and go from there”. Really? Let’s wait until checkout to take care of our patrons? Marriott policy is to alert all guests of a water outage and find alternate accommodations or try to make it right somehow. My wife and daughter had to pour water bottles on themselves to try and get the chlorine off. There’s literally another Fairfield in Hendersonville that you could have asked to let my family shower there. When the same front desk worker was asked to notate the checkout paperwork that the water failed this morning she responded with “no. I’ll explain the situation if someone calls me about it.” Here’s the problem. You didn’t answer when I called. You didn’t answer the chat from your corporate customer service line. So why lie to people? Not even so much as an offer to make things right by anyone, just a “deal with it attitude”I’m from this area and this is a truly terrible way to represent the region. Especially, with our reliance on tourism. I have my choice of hotel companies when I travel. I guess I need to get my Hilton account going.

Cody Shipman
  • Overview
  • (828) 684-1144
  • www.marriott.com

Fairfield Inn & Suites Asheville Airport/Fletcher Introduce

Introduction / Overview

For North Carolinians, especially those in the western part of the state or traveling to and from the Asheville area, the Fairfield Inn & Suites Asheville Airport/Fletcher presents itself as a modern and conveniently located option. As part of the respected Marriott brand, this hotel aims to provide a consistent and comfortable experience for both leisure and business travelers. Nestled in the scenic Blue Ridge Mountains, it offers a welcoming base for exploring the region or for a quick stopover near the Asheville Regional Airport (AVL).

The Fairfield Inn & Suites typically prides itself on offering essential amenities that enhance a guest's stay, such as complimentary breakfast and an indoor pool, along with the reliability associated with the Marriott name. However, as with any hotel, individual experiences can vary. One review highlighted a challenging stay, citing issues with breakfast service and a significant water outage, expressing frustration with the handling of these situations and staff responses. This kind of feedback underscores the importance of clear communication and attentive service, particularly for a brand like Marriott that guests hold to a high standard.

Conversely, another guest shared an overwhelmingly positive experience, specifically praising a front desk employee named April for her exceptional hospitality: "What really stood out to me was that April from the front desk was always welcoming everyone and if she knew your name she would most certainly greet you with your name and an easy small conversation, recommended plenty of places around the area to try out and was honestly a pleasure to have at this hotel. Especially after a long day of work it was nice to have someone like her greet you at the front desk. She definitely represents the Marriot brand whole heartedly." This contrasting feedback illustrates that while operational challenges can occur, the human element of service can profoundly shape a guest's perception. The Fairfield Inn & Suites Asheville Airport/Fletcher strives to embody the welcoming spirit that many travelers seek in North Carolina.

Location and Accessibility

The Fairfield Inn & Suites Asheville Airport/Fletcher is strategically located at 155 Underwood Rd, Fletcher, NC 28732, USA. This prime location offers unparalleled accessibility, especially for those traveling by air, as it's just a short 3-minute drive from the Asheville Regional Airport (AVL). This proximity is a major convenience for North Carolinians flying in or out of the region, or for those picking up and dropping off family and friends. A free roundtrip airport shuttle service is available upon request (typically from 6:00 AM to 8:00 PM), further enhancing its appeal as an airport hotel.

Beyond the airport, the hotel's position in Fletcher provides excellent access to the wider Asheville area and the stunning Blue Ridge Mountains. It's conveniently located near Interstate 26, making it straightforward to navigate to various attractions without much hassle.

For those looking to explore the vibrant local scene, the hotel is a short drive from popular destinations such as:

  • Sierra Nevada Brewing Company: Just an 8-minute drive away, this renowned brewery offers tours, a taproom, and an excellent restaurant, making it a popular spot for locals and visitors alike.
  • Biltmore Estate: While a bit further (approximately a 19-minute drive), Asheville's iconic Biltmore Estate is easily accessible, providing a full day of exploration for history and architecture enthusiasts.
  • Western North Carolina Agricultural Center: Less than a mile away, this venue hosts various events, fairs, and horse shows throughout the year, offering local entertainment.
  • Biltmore Park Town Square: A short 6-minute drive will take you to this upscale outdoor shopping and dining destination, perfect for an evening out.
  • Downtown Asheville and Historic Hendersonville: Both are within a convenient driving distance, offering a wide array of shops, restaurants, art galleries, and cultural experiences.

Additionally, numerous dining options are within walking or a very short driving distance, including McDonald's, Starbucks, Culver's, LongHorn Steakhouse, Chili's, and Olive Garden, providing ample choices for meals. This strategic location makes the Fairfield Inn & Suites a practical and well-connected base for experiencing the best of Western North Carolina.

Services Offered

  • Complimentary Full/Continental Breakfast: Guests can enjoy a free full or continental breakfast served daily from 6:00 AM to 10:00 AM, typically including hot options like eggs, sausage/bacon, biscuits and gravy, a make-your-own waffle station, and a variety of cereals, fruits, and pastries.
  • Free High-Speed WiFi: Complimentary high-speed wireless internet access is available throughout the hotel, in both guest rooms and public areas, ensuring guests can stay connected.
  • Free Self-Parking: Ample complimentary on-site self-parking is available for guests.
  • Free Airport Shuttle: A complimentary roundtrip airport shuttle service to Asheville Regional Airport (AVL) is offered upon request, usually from 6:00 AM to 8:00 PM.
  • Indoor Pool: The hotel features an indoor swimming pool, providing a refreshing recreational option regardless of the weather.
  • 24-Hour Front Desk: The front desk is staffed 24 hours a day to assist with check-ins, check-outs, and any guest inquiries or needs.
  • 24-Hour Business Center: For business travelers, a 24-hour business center with computer access and printing services is available.
  • 24-Hour Health Club/Fitness Center: Guests can maintain their workout routine at the on-site fitness facility, which is open 24 hours.
  • Daily Housekeeping: Rooms receive daily housekeeping service to ensure a clean and comfortable environment throughout your stay.
  • Meeting Room/Banquet Hall: The hotel offers meeting facilities and a banquet hall, suitable for small gatherings or business events.
  • Dry Cleaning/Laundry Service: Laundry and dry-cleaning services are available, along with self-serve laundry facilities for guest convenience.
  • In-Room Amenities: All rooms include air conditioning, flat-screen TVs with cable channels, coffee/tea makers, refrigerators, microwaves, irons/ironing boards, and hair dryers. Free cribs/infant beds are also available.
  • Express Check-in/Check-out: For a quicker process, express check-in and check-out options are available.
  • Mobile Key Entry: Guests can access their rooms using a mobile device for added convenience.

Features / Highlights

  • Complimentary and Varied Breakfast: A significant highlight for guests is the free breakfast, which is consistently praised for its diverse selection, including hot items like waffles, eggs, and breakfast meats, along with healthier options.
  • Convenient Airport Proximity with Shuttle: Its location just minutes from Asheville Regional Airport (AVL) and the availability of a complimentary airport shuttle make it exceptionally convenient for air travelers and those picking up/dropping off.
  • Indoor Pool: The presence of an indoor swimming pool offers a valuable recreational amenity, providing a place to relax and unwind regardless of the weather outside.
  • Attentive and Welcoming Staff (Individual Excellence): While some experiences vary, specific staff members, like April from the front desk, are highlighted for their exceptional hospitality, going above and beyond to make guests feel welcome and provide local recommendations, truly embodying the Marriott brand.
  • Modern and Clean Facilities: The hotel, built in 2017, is generally regarded as being modern and clean, with a focus on comfortable and well-maintained rooms.
  • Strategic Location for Local Exploration: Beyond the airport, its location offers easy access to major Western North Carolina attractions such as Sierra Nevada Brewing Co., Biltmore Estate, and various downtown Asheville offerings.
  • Marriott Bonvoy Benefits: As a Marriott property, guests can leverage Marriott Bonvoy loyalty program benefits, including earning and redeeming points, and potentially accessing exclusive member rates and mobile check-in features.
  • Comprehensive Business Amenities: With a 24-hour business center and meeting rooms, the hotel caters well to business travelers needing to stay productive.

It is worth noting that while the hotel aims for high standards, there can be "hit or miss" experiences with service consistency and amenities (e.g., water outages, breakfast supply issues), as indicated in some reviews. Guests are advised to communicate any concerns promptly to the staff.

Promotions or Special Offers

As a Marriott property, Fairfield Inn & Suites Asheville Airport/Fletcher frequently participates in a variety of promotions and special offers designed to provide value to its guests, particularly those who are members of the Marriott Bonvoy loyalty program. These offers can change throughout the year, but common types of promotions include:

  • Marriott Bonvoy Member Rates: Marriott Bonvoy members consistently receive exclusive, lower rates when booking directly. This is often the best way to secure a deal and earn points.
  • Advance Purchase Discounts: Guests who book their stay a certain number of days in advance (e.g., 5 days) may be eligible for discounted, pre-paid, non-refundable rates.
  • Weekend Getaway Offers: Marriott frequently offers discounts on weekend stays at participating hotels, which can be an excellent option for North Carolinians planning a short break.
  • Extended Stay Deals: For those planning longer visits, there might be special rates for stays of multiple nights (e.g., 2+ nights in a premium room or suite).
  • AAA/CAA Member Rates: Members of AAA (American Automobile Association) and CAA (Canadian Automobile Association) can often access special discounted rates.
  • Senior Rates: Special pricing may be available for guests aged 60 or older.
  • Government & Military Discounts: Active and retired military personnel, as well as government employees, may qualify for specific reduced rates.
  • Seasonal Sales: Look out for company-wide or regional seasonal sales events, especially during off-peak travel times, which can offer significant savings.
  • Hotel & Flight Packages: Through Marriott's website or partner travel sites like Expedia, you can sometimes find bundled deals that combine your stay with flights for added savings.

To discover the most current and relevant promotions for the Fairfield Inn & Suites Asheville Airport/Fletcher, it is always recommended to visit the official Marriott website or use the Marriott Bonvoy mobile app. You can also call the hotel directly at (828) 684-1144 to inquire about any unadvertised specials or specific deals that might suit your travel needs. Joining the Marriott Bonvoy program is highly encouraged to unlock the best possible rates and benefits.

Contact Information

For reservations, inquiries, or more information about the Fairfield Inn & Suites Asheville Airport/Fletcher, you can reach out using the following details:

Address: 155 Underwood Rd, Fletcher, NC 28732, USA

Phone: (828) 684-1144

Mobile Phone: +1 828-684-1144

Conclusion: Why this place is suitable for locals

For North Carolinians, the Fairfield Inn & Suites Asheville Airport/Fletcher serves as a highly suitable and practical choice for a wide array of travel needs, seamlessly blending convenience with comfort. Whether you're a local resident embarking on a flight from AVL, hosting visiting family from out of state, or planning a weekend getaway to explore the vibrant Asheville area, this hotel offers a compelling package.

Its primary advantage is its exceptional proximity to the Asheville Regional Airport, coupled with a complimentary shuttle service. This is a game-changer for locals, eliminating the stress of early morning flights or late-night arrivals. Imagine not having to worry about long drives or expensive airport parking when catching your flight, or providing a seamless arrival for your out-of-town guests.

Beyond airport convenience, the hotel's location in Fletcher offers a fantastic launching pad for exploring the best of Western North Carolina. It's a short, easy drive to the famous Sierra Nevada Brewing Company for a local craft beer experience, the majestic Biltmore Estate for a day of historical immersion, and the lively cultural hub of Downtown Asheville. This accessibility allows North Carolinians to enjoy their own backyard with ease, whether for leisure or special events.

The complimentary full breakfast is another significant perk, ensuring a good start to your day without an added expense, a detail appreciated by any budget-conscious local. The indoor pool provides a relaxing amenity, perfect for unwinding after a day of sightseeing or for keeping kids entertained. While experiences with service can vary, the potential for truly outstanding staff, as highlighted by guests, underscores a commitment to hospitality that many North Carolinians value. For those seeking a reliable, well-located, and amenity-rich option that bridges the gap between travel practicality and local exploration, the Fairfield Inn & Suites Asheville Airport/Fletcher stands out as an excellent choice in our beautiful state.

Fairfield Inn & Suites Asheville Airport/Fletcher Photos

Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4
Fairfield Inn & Suites Asheville Airport/Fletcher 4

Fairfield Inn & Suites Asheville Airport/Fletcher Location & Map

155 Underwood Rd, Fletcher, NC 28732, USA

Reviews

An absolutely frustrating experience to stay the least. I stay almost exclusively at Marriott locations when I travel for work. I decided to use my points to surprise my wife and daughter with a girl getaway and it has been one to forget. At 8am (middle of breakfast service) an employee came and used the last of the batter to make themselves a waffle. No biggie. When my wife asked for another bottle of batter for my daughter’s breakfast, she was told no by an employee. Not “sorry, we’ve run out” simply “no”. An off-putting way to start the morning, but ok. This morning my wife and daughter used the pool as a final bonding moment. When they returned to their room, there was no cold or hot water. Kind of crucial to have running water for guests hygiene and cleaning of breast feeding supplies. Again, approaching the front desk to ask about alternate arrangements and my wife was told “we’ll see how things are at noon and go from there”. Really? Let’s wait until checkout to take care of our patrons? Marriott policy is to alert all guests of a water outage and find alternate accommodations or try to make it right somehow. My wife and daughter had to pour water bottles on themselves to try and get the chlorine off. There’s literally another Fairfield in Hendersonville that you could have asked to let my family shower there. When the same front desk worker was asked to notate the checkout paperwork that the water failed this morning she responded with “no. I’ll explain the situation if someone calls me about it.” Here’s the problem. You didn’t answer when I called. You didn’t answer the chat from your corporate customer service line. So why lie to people? Not even so much as an offer to make things right by anyone, just a “deal with it attitude”I’m from this area and this is a truly terrible way to represent the region. Especially, with our reliance on tourism. I have my choice of hotel companies when I travel. I guess I need to get my Hilton account going.

Jun 08, 2025 · Cody Shipman

I stayed here for about two months for work and everything was good. What really stood out to me was that April from the front desk was always welcoming everyone and if she knew your name she would most certainly greet you with your name and an easy small conversation, recommended plenty of places around the area to try out and was honestly a pleasure to have at this hotel. Especially after a long day of work it was nice to have someone like her greet you at the front desk. She definitely represents the Marriot brand whole heartedly. I didn’t get the chance to tell her bye before I checked out but if I’m ever in the area I’ll stay here just because of April.

Apr 19, 2025 · Wesley Condrin

Other than the hotel was a little difficult to find, everything about the hotel was great. The rooms are nice and spacious and well appointed. The lobby is well-maintained and welcoming. The staff is excellent, they could not be nicer. This was our second stay at this hotel and when we come back to Asheville, we’re gonna stay there again.

Mar 02, 2025 · Joseph Travaglini

The breakfast was fantastic and parking easy. The rooms were clean and the bed comfortable. The foldout bed was the only negative during our stay. The staff was nice. I will stay here again next time I am here

Jan 01, 2025 · BC S

Very close to Ashville Airport. Common areas show a little wear, but the areas were clean and neat. Very close to the road, but no noise from nearby traffic. Shopping is very close as well. Will stay again when in the area.

May 18, 2025 · Richard Elliott

Hotels Near Of Me

Super 8 by Wyndham Asheville Airport

Super 8 by Wyndham Asheville Airport

183 Underwood Rd I-26, Fletcher, NC 28732, USA

Quality Inn Asheville Airport

Quality Inn Asheville Airport

196 Underwood Rd, Fletcher, NC 28732, USA

Wingate by Wyndham Fletcher at Asheville Airport

Wingate by Wyndham Fletcher at Asheville Airport

31 Airport Park Rd, Fletcher, NC 28732, USA

Hampton Inn & Suites Asheville Airport

Hampton Inn & Suites Asheville Airport

18 Rockwood Rd, Fletcher, NC 28732, USA

Comfort Inn Asheville Airport

Comfort Inn Asheville Airport

15 Rockwood Rd, Fletcher, NC 28732, USA

Clarion Inn Asheville Airport

Clarion Inn Asheville Airport

550 Airport Rd, Fletcher, NC 28732, USA

Home2 Suites by Hilton Asheville Airport

Home2 Suites by Hilton Asheville Airport

390 Airport Rd, Arden, NC 28704, USA

Courtyard Asheville Airport

Courtyard Asheville Airport

360 Rockwood Rd, Arden, NC 28704, USA

VIEW CHALET - Rental home

VIEW CHALET - Rental home

189 Laurel Rd, Arden, NC 28704, USA

Hilton Asheville Biltmore Park

Hilton Asheville Biltmore Park

43 Town Square Blvd, Asheville, NC 28803, USA

Asheville River Cabins

Asheville River Cabins

318 Wanderlust Rdg, Arden, NC 28704, USA