Hotels Near Of MeIllinoisWinnebago CountyRockfordWalton Street
7651 Walton St, Rockford, IL 61108, USA
Front desk employee KC was so wonderful helping with accommodating my family of 5 when we traveled there for a baseball tournament. The room was booked through the tournament as a stay and play, however they took my reservation for 5 and only told the hotel the room was for one adult, and we ended up with a room that was too small. KC took the time needed to make sure we would all have a place to sleep, and he did it with such joy and a willingness to help ensure our family would be comfortable. I have never before experienced this level of customer service, especially over the phone. This call set the tone for our upcoming visit. KC went above and beyond, and I hope he is recognized for what a wonderful asset he is to this company. Thank you, KC!
Welcome to our in-depth guide to Fairfield Inn & Suites Rockford, a premier accommodation choice for those visiting or passing through the beautiful Illinois region. Whether you're a local planning a staycation, a family in town for a sports tournament, or a business professional needing a comfortable and reliable place to rest, this hotel offers a welcoming and convenient experience. We'll take a closer look at what makes this establishment a favorite among guests, from its prime location to its extensive list of services designed to make your stay as effortless and enjoyable as possible.
Fairfield Inn & Suites Rockford is more than just a place to sleep; it’s a hub of hospitality and comfort. The hotel's commitment to guest satisfaction is evident in every detail, from the well-appointed rooms to the cheerful and helpful staff. A prime example of this dedication is a recent guest's experience with a front desk employee named KC. This individual went above and beyond to accommodate a family of five who had an issue with their reservation, demonstrating an exceptional level of customer service and a genuine desire to ensure their comfort. This kind of personal touch truly sets the tone for a positive and memorable visit.
While some guests have noted minor issues, such as a temporary problem with the hot tub or a maintenance issue in a room, the overall feedback consistently highlights the hotel's strengths. The clean and comfortable beds, the hot and delicious breakfast, and the friendly, attentive staff are all recurring themes in guest reviews. The hotel management's responsiveness to feedback is also a promising sign of their commitment to continuous improvement, ensuring that any issues are addressed promptly to maintain a high standard for all visitors.
As a local, you’ll find that Fairfield Inn & Suites Rockford offers an excellent escape without the hassle of a long journey. Its central location makes it the perfect base for exploring Rockford’s many attractions, whether you're looking for a relaxing weekend away or a convenient place for out-of-town family and friends to stay. The combination of its convenient location, comprehensive amenities, and dedication to guest service makes it a standout choice in the region.
Location and Accessibility
Located at 7651 Walton St, Rockford, IL 61108, USA, Fairfield Inn & Suites Rockford boasts a highly convenient location that is easily accessible for both locals and out-of-town guests. The hotel is situated in the heart of Rockford's business district, placing it in close proximity to a variety of dining, shopping, and entertainment options. Its location near I-90 provides quick and easy access for those traveling by car, making it a stress-free destination regardless of where you're coming from.
This prime location makes the hotel an ideal starting point for exploring the best of what Rockford has to offer. Popular local attractions such as Anderson Japanese Gardens, the BMO Harris Bank Center for sporting events, and the Sportscore complexes are all just a short distance away. For those interested in outdoor activities, Rock Cut State Park is also within easy reach. Business travelers will appreciate the hotel's proximity to leading local manufacturers like Chrysler and Woodward Governor. The presence of free, on-site self-parking, including wheelchair-accessible parking, further enhances the hotel's accessibility, ensuring a seamless arrival and departure for all guests. The hotel's central yet serene location provides a perfect balance of convenience and tranquility, allowing you to easily access the city's amenities while still enjoying a peaceful stay.
Services Offered
Fairfield Inn & Suites Rockford prides itself on a wide array of services designed to provide a comfortable and hassle-free stay. From the moment you arrive, the 24-hour front desk is ready to assist with any needs or questions you may have. The hotel's commitment to guest convenience is evident in its thoughtful offerings.
Features and Highlights
Fairfield Inn & Suites Rockford is equipped with a variety of features and amenities that cater to both leisure and business travelers. The hotel's design and facilities are all geared toward creating a welcoming and comfortable environment.
Contact Information
For reservations, inquiries, or any assistance during your stay, you can reach the hotel staff using the following information:
Address: 7651 Walton St, Rockford, IL 61108, USA
Phone: (815) 398-7400
Conclusion: Why This Place is Suitable for Locals
For residents of Illinois, Fairfield Inn & Suites Rockford is an excellent resource, not just for visiting friends and family, but also for personal use. As a local, you might be looking for a change of scenery for a weekend getaway without having to travel far, and the hotel offers all the comforts of a vacation destination right in your backyard. Its amenities, such as the indoor pool, hot tub, and complimentary breakfast, provide a perfect setting for a relaxing staycation or a fun family weekend. Furthermore, its central location makes it easy to enjoy Rockford’s attractions as a tourist in your own city.
When you have guests coming to town, recommending Fairfield Inn & Suites Rockford ensures they will have a comfortable and convenient base for their visit. The hotel’s accessibility and proximity to local landmarks mean your guests can explore the area with ease, and its reputation for friendly service means they'll be well taken care of. The combination of a welcoming atmosphere, modern amenities, and a strategic location makes this hotel a top choice for anyone looking for a reliable and enjoyable stay in Rockford. It's a place where you can confidently book a room for yourself or your loved ones, knowing they will experience the best of local hospitality.
7651 Walton St, Rockford, IL 61108, USA
Front desk employee KC was so wonderful helping with accommodating my family of 5 when we traveled there for a baseball tournament. The room was booked through the tournament as a stay and play, however they took my reservation for 5 and only told the hotel the room was for one adult, and we ended up with a room that was too small. KC took the time needed to make sure we would all have a place to sleep, and he did it with such joy and a willingness to help ensure our family would be comfortable. I have never before experienced this level of customer service, especially over the phone. This call set the tone for our upcoming visit. KC went above and beyond, and I hope he is recognized for what a wonderful asset he is to this company. Thank you, KC!
Jul 10, 2025 · Corrie CaladoThe room was nice but unfortunately there were ants! We were on the third floor. I wish I would have grabbed a photo of them before I got rid of the plate they were on! The pool was nice and clean not too cold either. The hot tub on the other hand was gross and green! You couldn't tell until the bubbles stopped. For the price I spent I was a bit disappointed. Breakfast was ok the lady in the kitchen was amazing! Loved her charisma!
Jul 07, 2025 · Brandelyn HatcherThe location is good as there is many available food places and activities. The room is simple but couldn’t say clean I found multiple stains on seats and countertops. The service my first day was terrible covered with a smile as the staff was polite and nice although was covering the terrible service of my delayed check in by 45 minutes.
Jul 11, 2025 · marko jureticKC deserves a raise the best employee you have hands down! After a terrible experience at the Hampton inn he was so eager to make sure we were happy!!!! He provided us with the best service best deals for our stay with kids! Made sure we had extra linens and definitely made sure we laughed!!! Will definitely stay here for future stays thanks KC you deserve this review! Rooms were very clean, and well kept. Spacious.
Mar 02, 2025 · Megan KoserWe are Marriott members and prefer their chains for service and cleanliness. The service was very bizarre. Around 8:30 in the evening a woman in lounge clothes started yelling at kids to “not run in my hallways” in the lobby. I then found her holding an elevator open berating a bunch of kids from our team and yelling that she was the general manager. I went over to see what was going on and she started yelling at me that this was her hotel and I need to give her my room number. We have been to many hotels over the years with kids, and it was very calm and early enough in the evening that it was shocking. About 20 minutes later the police showed up! The “general manager” seemed very off, and ruined our experience. I would not go here, especially with the rooms being outdated.
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