Holiday Inn Express Building 592 ico

Holiday Inn Express Building 592

Hotels Near Of MeTexasBexar CountySan AntonioFort Sam HoustonDickman Road

3825 Dickman Rd, Fort Sam Houston, TX 78234, USA

4.0

My experience with the IHG has been interesting. The room following a storm had leaks and some pests. I called the front desk and Christopher McClinton helped me out. He ensured that he got me a new room and ensured me that I was going to get taken care of. He demonstrated excellent customer service and compassion. Thanks to Mr. McClintons quick response, I was able to move to another room with no issues. More employees should emulate the traits of Mr. McClinton and management should take note of excellent service. Thank you Chris! I really appreciate you!

Tahsin Chowdhury
  • Overview
  • (210) 357-2705
  • www.ihg.com

Holiday Inn Express Building 592 Introduce

Introduction / Overview

For Texans, especially those with ties to the military or visiting family and friends stationed in San Antonio, finding accommodating and comfortable lodging near military installations is paramount. Holiday Inn Express Building 592, part of the IHG Army Hotels network, offers precisely that. Located directly on Fort Sam Houston, this hotel is designed to cater specifically to the needs of military personnel, their families, government employees, and even leisure travelers visiting the area, providing a welcoming and convenient home away from home.

This Holiday Inn Express emphasizes a straightforward yet pleasant stay, focusing on essential amenities that make a difference. Guests can expect a complimentary hot breakfast to start their day right, free Wi-Fi for staying connected, and comfortable rooms designed for rest and productivity. What truly sets this location apart, as consistently highlighted in guest reviews, is its dedication to exceptional customer service. Even when unexpected issues arise, the staff goes "above and beyond" to ensure guests feel taken care of, making it a reliable and hospitable choice for anyone visiting Fort Sam Houston or the wider San Antonio region. It’s a place where professionalism and genuine care converge to enhance your travel experience.

Location and Accessibility

Holiday Inn Express Building 592 is strategically located at 3825 Dickman Rd, Fort Sam Houston, TX 78234, USA. This unique address places it directly on Joint Base San Antonio – Fort Sam Houston, making it exceptionally convenient for anyone with official business, training, or family visits within the military base.

For Texans traveling to Fort Sam Houston, the accessibility is a key advantage. The hotel is situated on the west side of the base, providing easy access to essential on-post facilities. Nearby post amenities include the Post Exchange (PX), Commissary, The Jimmy Brought Fitness Facility, and the Aquatic Center which features a water park. It's also remarkably close to critical medical facilities like Brooke Army Medical Center (BAMC) and The Center for the Intrepid, making it a compassionate choice for those visiting for medical reasons.

While located on the military base, accessibility to broader San Antonio attractions is still quite feasible. The hotel is approximately four miles (about 6.4 km) from downtown San Antonio. This means iconic destinations like the Riverwalk, The Alamo, and the Alamodome are just a short drive away, typically around 10-15 minutes by car. For those flying in, San Antonio International Airport (SAT) is conveniently located about eight miles (roughly 12.9 km) away, making arrivals and departures relatively stress-free. The hotel also provides a complimentary local area shuttle that operates from 6:00 AM to 9:00 AM, offering convenient transport for on-post locations, further enhancing accessibility for guests without personal vehicles. Its placement within a secure military installation provides an added layer of safety and quiet, which many guests appreciate.

Services Offered

Holiday Inn Express Building 592, as part of the IHG Army Hotels brand, offers a comprehensive suite of services and amenities designed to cater to both military and leisure travelers, ensuring a comfortable and convenient stay.

  • Complimentary Express Start™ Hot Breakfast: Guests can enjoy a free daily hot breakfast, which typically includes a variety of options such as eggs, bacon or sausage, biscuits and gravy, pancakes, cereal, yogurt, and bagels. This is a significant convenience for starting the day right.

  • Free High-Speed Wi-Fi: Complimentary wired and wireless internet access is available in all guest rooms and public areas, allowing guests to stay connected for work or leisure.

  • 24-Hour Front Desk: The hotel maintains a 24-hour front desk, ensuring that assistance is always available for check-in, check-out, and any guest inquiries. Staff members like Christopher McClinton and Michael have been specifically praised for their "excellent customer service" and attentiveness.

  • Outdoor Swimming Pool: A beautiful outdoor pool is available for guests to relax and unwind, typically open from 10:00 AM to 8:00 PM during operational seasons.

  • Fitness Center: A limited fitness center equipped with elliptical machines, free weights, stationary bicycles, and treadmills is accessible for guests to maintain their workout routines.

  • Business Center: An on-site business center provides access to computers, printers, copiers, and scanners, catering to the needs of business travelers.

  • Guest Laundry Facilities: Self-service laundry facilities are available, which is particularly convenient for longer stays or families.

  • Pet-Friendly Accommodation: The hotel welcomes pets, making it easier for guests to travel with their furry companions. Pet policies (e.g., fees, weight limits) should be confirmed directly with the hotel.

  • Complimentary Local Area Shuttle: A shuttle service is provided for on-post locations (operating from 6:00 AM to 9:00 AM), which is very helpful for navigating Fort Sam Houston.

  • In-Room Amenities: Each room is equipped with a flat-screen TV with cable/satellite and premium channels, a microwave, mini-refrigerator, coffee/tea maker, iron/ironing board, and a private bathroom with a hairdryer and complimentary toiletries. Black-out shades ensure a good night's sleep.

  • Outdoor Patio with Grills: Guests can enjoy an outdoor area with a patio and grills, perfect for casual cookouts.

  • Weekly Socials: The hotel often hosts weekly social events on Wednesday evenings, offering guests a complimentary meal and warm hospitality, fostering a sense of community.

  • Accessible Features: The hotel provides accessible self-parking, elevators, and accessible guest rooms (some with roll-in showers), along with visual alarms/alerts in public spaces for guests with disabilities.

Features / Highlights

Holiday Inn Express Building 592 boasts several features that stand out and contribute to its positive guest experiences, particularly for those visiting Fort Sam Houston:

  • Exceptional Customer Service: This is consistently highlighted as a major strength. Reviews praise staff members like Christopher McClinton and Michael for going "above and beyond," demonstrating "excellent customer service," "compassion," and "attentive and phenomenal" dedication. This commitment to guest satisfaction makes a significant difference.

  • On-Post Convenience at Fort Sam Houston: The hotel's location directly on the military base is a primary highlight for military personnel, their families, and affiliated visitors. This provides unparalleled access to post facilities like the PX, Commissary, fitness centers, and most importantly, Brooke Army Medical Center (BAMC), making it ideal for those with official duties or medical appointments.

  • Complimentary Hot Breakfast: The inclusion of a hot and diverse breakfast spread each morning is a highly valued amenity. It offers a convenient and cost-effective way to start the day, fueling guests for their activities without needing to find an off-site restaurant.

  • Pet-Friendly Policy: For many Texans who travel with their furry family members, the ability to bring pets (with a reasonable fee) is a huge advantage, as not all hotels offer this flexibility.

  • Comfortable and Clean Rooms: Despite some initial issues reported in one review, the overall sentiment, especially for the responsiveness to issues and the work of housekeepers, points to a commitment to providing "sparkling clean" rooms designed for comfort. The rooms typically feature triple-sheeted beds, microwaves, mini-fridges, and flat-screen TVs.

  • Outdoor Pool and Recreation Area: The presence of an outdoor swimming pool, along with an outdoor patio equipped with grills, offers excellent opportunities for relaxation and enjoyment, especially during San Antonio's warm weather.

  • Complimentary On-Post Shuttle: The shuttle service covering locations within Fort Sam Houston is a valuable perk, simplifying transportation for guests who may not have their own vehicle on base.

Promotions or Special Offers

As an IHG Army Hotel and part of the larger Holiday Inn Express brand, Holiday Inn Express Building 592 frequently participates in various promotions and offers designed to provide value to its guests. While specific deals can change, here are common types of promotions you might find:

  • IHG One Rewards Member Rates: Joining the free IHG One Rewards loyalty program is one of the easiest ways to access exclusive member rates, earn points on stays, and enjoy benefits like free Wi-Fi, late check-out (subject to availability), and personalized offers. Points earned can be redeemed for free nights.

  • Military and Government Rates: Given its location on Fort Sam Houston, this hotel frequently offers special discounted rates for active and retired military personnel, government employees, and federal contractors. These rates are typically available with valid ID.

  • Advance Purchase Discounts: Booking your stay a certain number of days or weeks in advance can often unlock lower, non-refundable rates.

  • Stay Longer and Save: Promotions offering discounts for booking multiple consecutive nights (e.g., "Stay 3 nights, save 15%") are common across the Holiday Inn Express brand.

  • Bonus Point Offers: IHG One Rewards often runs promotions where members can earn bonus points for completing a certain number of stays or nights, which can quickly add up towards free nights or other rewards.

  • Package Deals: While less frequent for this specific type of Holiday Inn Express, sometimes broader IHG promotions might bundle room stays with local attractions or dining credits.

  • Senior and AAA/AARP Discounts: Specific rates are often available for senior citizens and members of AAA or AARP.

To discover the most current and specific promotions for Holiday Inn Express Building 592, it is always recommended to visit the official IHG Army Hotels website, the Holiday Inn Express website, or call the hotel directly before making your reservation. Be sure to check for any special offers tailored to military families or government travel.

Contact Information

To make reservations or for any inquiries regarding Holiday Inn Express Building 592 at Fort Sam Houston, you can use the following contact details:

  • Address: 3825 Dickman Rd, Fort Sam Houston, TX 78234, USA

  • Phone: (210) 357-2705

  • Mobile Phone: +1 210-357-2705 (This is the same as the main phone number, just formatted with an international dialing code for clarity.)

The positive customer reviews specifically mention helpful front desk staff like Christopher McClinton and Michael, indicating that you can expect a responsive and professional experience when contacting the hotel directly.

Conclusion: Why this place is suitable for locals

For Texans, particularly those with a connection to the military or simply seeking a convenient and reliable stay in San Antonio, Holiday Inn Express Building 592 at Fort Sam Houston is an excellent and highly suitable choice. We Texans appreciate value, efficient service, and a comfortable base for our travels, and this hotel delivers.

Its prime location directly on Fort Sam Houston is an unparalleled advantage for anyone visiting military personnel, attending events, or utilizing on-base facilities like Brooke Army Medical Center. This means easy access to everything you need within the secured environment of the base, saving you time and hassle navigating city traffic. Beyond its strategic location, the hotel's commitment to customer service truly stands out. Reviews consistently highlight staff members who go "above and beyond" to ensure guest satisfaction, demonstrating compassion and professionalism even when issues arise. This level of care resonates deeply with Texans who expect straightforward, friendly, and effective assistance.

The complimentary hot breakfast is a significant perk, offering a hearty start to your day without an extra cost, and the free Wi-Fi keeps you connected effortlessly. The presence of an outdoor pool and fitness center adds recreational value, perfect for unwinding after a day of activities. For military families and pet owners, the pet-friendly policy further enhances its suitability. While it's an on-base hotel, its convenient drive to downtown San Antonio attractions like the Riverwalk and The Alamo ensures you can easily experience all the city has to offer before returning to a quiet and secure lodging environment. In essence, Holiday Inn Express Building 592 provides a dependable, hospitable, and strategically located option that makes it a top recommendation for Texans looking for a positive and productive stay in the San Antonio area.

Holiday Inn Express Building 592 Photos

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Holiday Inn Express Building 592 Location & Map

3825 Dickman Rd, Fort Sam Houston, TX 78234, USA

Reviews

My experience with the IHG has been interesting. The room following a storm had leaks and some pests. I called the front desk and Christopher McClinton helped me out. He ensured that he got me a new room and ensured me that I was going to get taken care of. He demonstrated excellent customer service and compassion. Thanks to Mr. McClintons quick response, I was able to move to another room with no issues. More employees should emulate the traits of Mr. McClinton and management should take note of excellent service. Thank you Chris! I really appreciate you!

Feb 17, 2025 · Tahsin Chowdhury

This hotel truly went above and beyond! Michael at the front desk was truly so friendly & Even helped with place suggestions around San Antonio. His dedication to guests was very attentive and phenomenal! The housekeepers were always on their A-game! San Antonio was amazing due to this hotel!

Dec 20, 2024 · Kathy G

I Couldn't get a room at any of the on base locations for me and family during my PCS move to San Antonio but Michael at the front desk was very helpful and informative! His customer service was very much above standards. He called few other locations off post and managed to reserve a room for us for the exact time needed! Great work ethic! Thank you!

Oct 08, 2024 · kareem eagar

They really helped me out with letting me check in early when I showed up with an outdated and unspecific letter of instruction for my class. Hotel staff was super friendly every time we interacted as well. Was super happy with my room size, comfort, and cleanliness as well! My only regret is I was too busy to lounge in the pool. They have nice laundry machines (on the 5th floor at least. Didn't investigate any other floors)

Apr 23, 2023 · Michael Crosswhite

Awesome and attentive staff, clean and spacious rooms at military rate. Has been nice stay so far, big TVs and cable in the rooms with free Wi-Fi.

May 10, 2024 · Jordan K

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