Candlewood Suites Building 2426

Howdy, Texans! Especially for those of you with connections to our military community, finding reliable and comfortable lodging near military installations is often a top priority. Candlewood Suites Building 2426, located right on Fort Sam Houston in San Antonio, offers an extended-stay option designed to serve service members, their families, and government travelers. As part of the IHG Army Hotels program, it aims to provide a convenient "home away from home" experience.

When considering an extended stay, factors like kitchenettes, pet-friendliness, and essential amenities become crucial. Candlewood Suites is generally known for catering to these needs, offering suite-style rooms that allow for greater self-sufficiency. However, like any property, especially one operating within a specific program like IHG Army Hotels, it's important to understand the nuances of what to expect. This article aims to provide a factual and comprehensive overview of Candlewood Suites Building 2426, helping you decide if it’s the right fit for your next stay in San Antonio.

Candlewood Suites Building 2426 is uniquely situated at 2800 Winfield Scott Rd Building 2426, Fort Sam Houston, TX 78234, USA. Its location directly on Fort Sam Houston is arguably its most significant feature, offering unparalleled convenience for anyone with official business or family members stationed at Joint Base San Antonio. Being on-post means easy access to base facilities, services, and the various units located there, reducing commute times and simplifying logistics for military personnel and their families.

For those flying in, San Antonio International Airport (SAT) is a relatively short drive away. Access to major San Antonio thoroughfares like I-35 and Loop 410 is generally straightforward from Fort Sam Houston, allowing guests to reach downtown attractions like the River Walk and the Alamo, as well as other parts of the city, with relative ease. However, guests should be mindful of base access procedures and potential security checks when entering and exiting the installation. This location is particularly beneficial for those undergoing training, temporary duty assignments, or military relocations, as it eliminates the need to commute daily from off-post accommodations.

Candlewood Suites Building 2426 provides a range of services tailored for extended stays, though experiences with these services can vary as highlighted by customer feedback.

• Kitchenette in Suites: A key feature of Candlewood Suites is the provision of fully equipped kitchens in each studio and one-bedroom suite. These typically include a full-sized refrigerator, stovetop, microwave, dishwasher, and essential dishes, utensils, pots, and pans, allowing guests to prepare their own meals.
• Guest Laundry Facilities: Complimentary self-service laundry facilities are available 24/7 for guests, which is a major convenience for longer stays.
• Fitness Center: A limited fitness center is generally provided on-site for guests to maintain their exercise routines.
• Outdoor Swimming Pool: The hotel typically features a swimming pool with a patio pavilion, offering a space for relaxation and recreation.
• Business Center: A business center with a PC, printer, copier, and scanner is usually available for guests needing to perform work-related tasks. However, some guests have reported issues with the reliability of these services, particularly regarding scanning and emailing documents.
• Pet-Friendly Policy: Candlewood Suites is generally pet-friendly, welcoming dogs and cats. However, it's crucial to be aware of the fee structure: a non-refundable $75 per pet for the first 7 nights, and then $10 per pet, per night thereafter. This fee does not typically count towards loyalty points.
• Housekeeping: Rooms are serviced twice a week, with one full service and one refresh. While some guests praise the thoroughness and efficiency of the housekeeping team, others have reported inconsistencies in the level of cleaning performed, beyond just replacing trash and linens.
• Coffee Availability: Coffee is typically available 24/7 in common areas.

The property has several features that define the guest experience, alongside significant points of concern highlighted by recent guests.

• Extended Stay Convenience: The primary highlight is the extended-stay format, providing kitchenettes and more spacious accommodations suitable for longer visits. This allows guests to maintain a more routine lifestyle while away from home.
• On-Post Location: For military personnel and their families, the convenience of being directly on Fort Sam Houston is a major advantage, simplifying access to base facilities and duties.
• Dedicated Maintenance Staff: Reviews commend the maintenance staff for being "fantastic," suggesting that operational issues, once reported, are addressed efficiently.
• Pet-Friendly Accommodation: The hotel's policy of welcoming pets is a significant benefit for travelers who need to bring their furry companions, despite the associated fees.
• IHG Standard Breakfast Spread: If breakfast is offered (though Candlewood Suites typically focuses on in-room kitchenettes, some IHG Army Hotels may have a breakfast bar), it generally adheres to IHG standards, which can be a positive.

However, it is critically important to address significant concerns raised by recent guests:

• Hot Water Issues: A recurring complaint is the frequent lack of hot water throughout the building, forcing guests to take cold showers or shaves.
• Elevator Sensor Problems: Guests have reported issues with elevator door sensors, leading to doors not stopping and causing potential safety hazards.
• Poor Room Ventilation & Lingering Odors: Rooms reportedly have poor ventilation, making it "nearly impossible to cook" without smells lingering for at least a day. This also contributes to fire alarm issues.
• Frequent Fire Alarms/Evacuations: There is a "documented issue" with fire alarms at this location, leading to a high number of evacuations (e.g., 13 times in one month), causing significant disruption and safety concerns.
• Unreliable Wi-Fi: The Wi-Fi service is frequently described as unreliable or non-functional.
• Front Desk Staff Incompetence: Multiple reviews highlight severe issues with front desk staff being "clueless & useless," advising guests to call IHG directly for problems they should handle, failing to deliver services (like scanning documents), and not providing clear information (e.g., unexpected $10 fees for scans).

As part of the IHG Army Hotels program, Candlewood Suites Building 2426 primarily caters to military and government travelers, and its pricing often reflects specific rates for these groups. Guests should look for:

• Government and Military Rates: These are typically the most common and competitive rates offered, designed for official travel.
• Extended Stay Discounts: As an extended stay property, weekly and monthly rates are generally available and are more economical than nightly rates.
• IHG One Rewards: Members of the IHG One Rewards loyalty program can earn points on their stays and may have access to member-exclusive rates, free Wi-Fi (though its functionality is debated), and other benefits. However, as noted in reviews, staff may not be well-versed in explaining these benefits.

It is always recommended to check the official IHG Army Hotels website or call the hotel directly to inquire about the most current rates and any specific promotions applicable to your travel status and length of stay.

For reservations, inquiries, or more information about Candlewood Suites Building 2426 at Fort Sam Houston, you can use the following contact details:

Address: 2800 Winfield Scott Rd Building 2426, Fort Sam Houston, TX 78234, USA

Phone: (210) 357-2705

Mobile Phone: +1 210-357-2705

For Texans, particularly those with direct ties to the military or government, Candlewood Suites Building 2426 on Fort Sam Houston offers a unique and, in some ways, indispensable lodging option. Its primary suitability for locals, especially military families or contractors, lies squarely in its on-post location. This convenience cannot be overstated for anyone needing consistent access to the base, reducing daily commute times and simplifying logistics during periods of training, temporary duty, or relocation. The suite-style rooms with kitchenettes also provide a practical solution for maintaining a sense of normalcy and saving on dining expenses during extended stays, which is a significant draw for those living away from home for weeks or months. The pet-friendly policy is another boon for Texans who consider their pets part of the family and need to bring them along.

However, it is crucial for locals to approach this property with a clear understanding of the challenges highlighted by recent guests. Frequent fire alarms, hot water scarcity, unreliable Wi-Fi, and concerns about front desk staff competence are significant issues that could impact the comfort and convenience of your stay. While the maintenance and housekeeping teams receive some positive remarks, the overall operational consistency appears to be a concern.

Therefore, Candlewood Suites Building 2426 is most suitable for locals who prioritize the extreme convenience of an on-base location and the cost-saving benefits of an extended-stay kitchenette over consistent hotel service standards and amenities. If you require lodging directly on Fort Sam Houston for official reasons and are prepared to navigate potential operational quirks, it remains a functional choice. For those seeking a trouble-free stay with reliable service, it would be wise to factor in the reported issues and potentially explore other options, even if they are off-post.