Quality Inn & Suites I-35 Near Frost Bank Center ico

Quality Inn & Suites I-35 Near Frost Bank Center

Hotels Near Of MeTexasBexar CountySan AntonioNear East SideNorth PanAm Expressway

3817 N PanAm Expy, San Antonio, TX 78219, USA

3.0

I need a place for the weekend last minute for my me and my husband and my four children. I like the fact that it had a pool that it was a nice size for the kids to play but on officially arriving I was a bit skeptical. Needless to say, we entered our room. They were a few things that were wrong number one. The lamp light did not work. The phone did not work and the furniture was a bit outdated and dresses were broken and my final straw is when I had to kill two big cockroaches and we needed our room moved immediately. After we removed into the second room we had initially the same problem. The dresser drawers were broken and stable , the phones did not work and I’m not sure if they clean on a regular basis because we asked them to clean the room and give us towels we left and did not return for about six hours even after letting them know that we needed towels and the room clean due to our toddlers spilling crackers on the floor. We got back and the room was exactly how we left it, and on the bathroom floor without being picked up, I would never get this out of comfort inn and suites down the road. I would never get this treatment and any other like Drury or Pear inn. This place is not accommodating at all and it’s very unprofessional and non-reliable so we will not be returning, but I will say if you are not caring about outdated places to stay and don’t care about roaches and and just need a quick place to stay overnight then sure go ahead but if you want to relax and comfort and things that work, please do not pick this place. This place needs to be reported. I don’t understand why it’s been here for so long, but I do understand why they are hardly in parking spot. I do hope and pray that the owners of this place get the funding. They need to update these rooms and help them to be run efficiently and help with staff so no one else can make this type of review.

Mrs. T Mincey
  • Overview
  • (210) 256-9031
  • www.choicehotels.com

Quality Inn & Suites I-35 Near Frost Bank Center Introduce

Howdy, Texas travelers! When you're planning a visit to San Antonio, whether it's for a Spurs game at the Frost Bank Center, exploring the historic downtown, or just passing through our great state, finding a hotel that fits your budget and offers key amenities can be a real game-changer. Today, we're taking a closer look at the Quality Inn & Suites I-35 Near Frost Bank Center, a hotel that aims to provide a practical and convenient stay.

Quality Inn & Suites is a brand known for offering mid-priced accommodations with a focus on value and essential comforts. This particular location in San Antonio is strategically positioned to cater to guests attending events at the nearby Frost Bank Center, as well as those needing easy access to Interstate 35 for broader city exploration. It typically provides a complimentary breakfast, an outdoor pool, and free Wi-Fi, which are all attractive features for budget-conscious travelers.

However, it's also important to be aware of recent guest feedback, which indicates that while the location and some amenities like the pool are appreciated, there have been significant concerns regarding room condition, maintenance, cleanliness (including pest issues), and the consistency of housekeeping and staff responsiveness. This article will provide you with a comprehensive and factual overview of the Quality Inn & Suites I-35 Near Frost Bank Center, detailing its location benefits, the services and features it typically offers, and what you can generally expect from a stay, allowing you to make an informed decision for your travels.

Location and Accessibility

The Quality Inn & Suites I-35 Near Frost Bank Center is conveniently located at 3817 N PanAm Expy, San Antonio, TX 78219, USA. Its position directly off Interstate 35 (I-35) makes it highly accessible for travelers driving through or around San Antonio. The PanAm Expressway is part of this major highway, providing excellent connectivity.

The most notable advantage of this hotel's location is its close proximity to the Frost Bank Center, formerly known as the AT&T Center. This makes it an ideal choice for anyone attending concerts, sporting events (especially San Antonio Spurs games), or other events held at the arena. You can typically reach the Frost Bank Center within a very short drive, often less than 5 minutes, which is a significant convenience for event-goers.

Beyond the Frost Bank Center, the hotel's I-35 access offers straightforward routes to other major San Antonio attractions:

  • Downtown San Antonio: Iconic sites like the historic Alamo, the bustling River Walk, and the Henry B. González Convention Center are all within a relatively short drive, generally around 6-10 minutes, depending on traffic.

  • Brooke Army Medical Center (BAMC): The hotel is also conveniently close to BAMC, often within a 15-minute walk or a very short drive, which can be beneficial for those visiting military personnel or medical facilities.

  • San Antonio International Airport (SAT): While not immediately adjacent, the airport is typically within a 15-20 minute drive, making it a viable option for those flying in or out.

  • Other Attractions: Places like the San Antonio Zoo and Aquarium, and Six Flags Fiesta Texas, are further out but still accessible via major highways from this location.

The hotel offers free self-parking on site, including space for RVs, buses, and trucks, which is a definite plus for travelers with larger vehicles. Its location in the Arena District, near a metro station, provides additional transit options, though most travelers in San Antonio tend to rely on personal vehicles.

Services Offered

Quality Inn & Suites I-35 Near Frost Bank Center aims to provide essential services that contribute to a convenient and value-driven stay for its guests. These typically include:

  • Complimentary Continental Breakfast: Guests usually receive a free daily continental breakfast, a standard offering for the Quality Inn brand, helping to start the day without an extra cost.

  • 24-Hour Front Desk: Staff are available at all times to assist with check-ins, check-outs, and any guest inquiries or needs.

  • Free WiFi: High-speed wireless internet access is available throughout the hotel, including in all guest rooms and public areas.

  • Daily Housekeeping: Rooms are intended to be serviced daily to maintain cleanliness, though recent guest experiences have noted inconsistencies with this service.

  • Laundry Facilities: On-site laundry facilities are usually available for guest use, which is particularly helpful for families or those on longer trips.

  • Vending Machines: For quick access to snacks and beverages.

  • Free Parking: Ample uncovered self-parking is available on-site for guests, including spaces for larger vehicles.

  • Business Center: A business center with computer access and printing services is typically available for guests needing to catch up on work.

  • Multilingual Staff: To assist a diverse range of guests.

  • Luggage Storage: Available for guests needing to store their bags.

  • Room Service (Limited Hours): Some form of room service might be available, though typically with limited hours.

It's important for guests to be aware that while these services are advertised, some recent reviews indicate that the actual execution, particularly for housekeeping and the quality of breakfast items, may not always meet expectations.

Features / Highlights

The Quality Inn & Suites I-35 Near Frost Bank Center offers several features designed to provide a comfortable and functional stay, particularly for budget-conscious travelers:

  • Outdoor Pool: A seasonal outdoor pool is available, complete with sun loungers, offering a refreshing option for relaxation and fun, especially during the warm Texas months. For families, this can be a significant draw.

  • Fitness Center: The hotel provides a gym, allowing guests to maintain their workout routines while traveling.

  • In-Room Amenities: Guest rooms are typically equipped with essential amenities such as air conditioning, flat-screen TVs with premium channels, microwaves, mini-fridges, coffee makers, and safes. Some rooms may also feature pillow-top mattresses and deep soaking bathtubs.

  • Family-Friendly Options: The hotel can provide rollaway/extra beds and cribs/infant beds (possibly for a surcharge), making it suitable for families traveling with children.

  • Free Self-Parking: Ample free parking, including for RVs and trucks, is available on site, which is a great convenience for road travelers.

  • Picnic Area with BBQ Grills: An outdoor picnic area with charcoal grills offers a casual space for guests to enjoy meals.

  • Grocery/Convenience Store On-Site: A small shop is available for quick purchases of snacks and necessities.

  • Accessibility Features: The property offers various accessible features, including wheelchair-accessible parking, registration desk, and pool hoist, along with assistive listening devices and Braille signage.

While these features are advertised, recent guest reviews highlight that the condition of some amenities, such as furniture and in-room phones, may be outdated or not fully functional. Issues like "broken dresser drawers" and non-working phones have been reported. Similarly, while a pool is a highlight, the overall condition of the property has been a concern for some guests.

Promotions or Special Offers

As a Quality Inn & Suites property, part of the Choice Hotels family, this hotel often participates in various promotions and discounts designed to offer value to travelers. While specific offers can vary by time of year, availability, and demand, here are common types of promotions to look for:

  • Choice Privileges Member Rates: Guests who sign up for the free Choice Privileges loyalty program can often access exclusive member-only rates, earning points for future stays and other benefits.

  • Advance Purchase Rates: Booking your stay ahead of time can sometimes secure a lower, non-refundable rate.

  • AAA/CAA and AARP Discounts: Members of these organizations are typically eligible for special discounted rates.

  • Government & Military Rates: Given San Antonio's significant military presence, special rates are frequently available for government employees and military personnel.

  • Senior Discounts: Many Quality Inn properties offer discounts for senior travelers.

  • Seasonal Promotions: Keep an eye out for seasonal sales or limited-time offers, particularly during off-peak travel periods or around holidays. These could include percentage discounts on room rates.

  • Stay Longer & Save: For guests planning an extended visit, the hotel might offer discounted rates for stays of multiple nights.

To find the most accurate and up-to-date information on any current promotions, it is always recommended to visit the official Choice Hotels website for this specific Quality Inn & Suites location or to call the hotel directly at the provided phone number. Online travel agencies like Expedia and Kayak may also display current deals.

Contact Information

For reservations, inquiries, or to learn more about the Quality Inn & Suites I-35 Near Frost Bank Center, you can use the following contact details:

Address: 3817 N PanAm Expy, San Antonio, TX 78219, USA

Phone: (210) 256-9031

Mobile Phone: +1 210-256-9031

You can also find more information and make reservations through the official Choice Hotels website or major online travel agencies.

Conclusion: Why this place is suitable for locals

For Texans, the Quality Inn & Suites I-35 Near Frost Bank Center presents a very specific set of advantages and disadvantages, making its suitability highly dependent on individual priorities and expectations. While the hotel does have compelling features, it's crucial to acknowledge the significant concerns raised in recent customer reviews about room condition, cleanliness, maintenance, and staff responsiveness.

The primary reason a local might consider this hotel is its exceptional location for events at the Frost Bank Center. If you're a San Antonian heading to a Spurs game, a concert, or another major event and need a quick, budget-conscious overnight stay nearby, the proximity and easy access off I-35 are hard to beat. The free parking is another plus, saving event-goers the hassle and cost of parking at the arena itself.

Additionally, for families with children, the presence of an outdoor pool, as mentioned in one review, can be a major draw for entertainment, especially if the weather is warm. The complimentary continental breakfast, while potentially having issues with replenishment and quality, still offers a no-cost start to the day, which is a definite value for families or those on a strict budget. The in-room microwaves and mini-fridges also offer practical conveniences, allowing guests to save money by storing and preparing their own snacks or simple meals.

However, local Texans, who may have higher expectations for comfort and cleanliness, must seriously weigh the negative feedback. Reports of outdated furniture, broken fixtures, non-working phones, and pest issues (cockroaches) indicate a significant need for property-wide renovation and improved maintenance. Furthermore, the descriptions of inconsistent housekeeping and unhelpful management responses to serious issues (like a "government issued flood emergency" or simple requests for towels) suggest a potential lack of professional standards and guest care.

In conclusion, the Quality Inn & Suites I-35 Near Frost Bank Center is suitable for locals who prioritize extreme budget-friendliness and immediate proximity to the Frost Bank Center or I-35, and who are prepared to overlook significant aesthetic and operational shortcomings. If your needs are strictly for a very quick, no-frills overnight crash pad after an event, and you are not concerned about potential maintenance or cleanliness issues, it might fit. However, for Texans seeking a comfortable, reliable, or truly relaxing stay, it would be prudent to manage expectations or consider other options with more consistently positive reviews, even if they come at a slightly higher price point. The shared experiences suggest that this hotel is in dire need of investment to meet the basic standards many Texans would expect from a hotel stay.

Quality Inn & Suites I-35 Near Frost Bank Center Photos

Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5
Quality Inn & Suites I-35 Near Frost Bank Center 5

Quality Inn & Suites I-35 Near Frost Bank Center Location & Map

3817 N PanAm Expy, San Antonio, TX 78219, USA

Reviews

I need a place for the weekend last minute for my me and my husband and my four children. I like the fact that it had a pool that it was a nice size for the kids to play but on officially arriving I was a bit skeptical. Needless to say, we entered our room. They were a few things that were wrong number one. The lamp light did not work. The phone did not work and the furniture was a bit outdated and dresses were broken and my final straw is when I had to kill two big cockroaches and we needed our room moved immediately. After we removed into the second room we had initially the same problem. The dresser drawers were broken and stable , the phones did not work and I’m not sure if they clean on a regular basis because we asked them to clean the room and give us towels we left and did not return for about six hours even after letting them know that we needed towels and the room clean due to our toddlers spilling crackers on the floor. We got back and the room was exactly how we left it, and on the bathroom floor without being picked up, I would never get this out of comfort inn and suites down the road. I would never get this treatment and any other like Drury or Pear inn. This place is not accommodating at all and it’s very unprofessional and non-reliable so we will not be returning, but I will say if you are not caring about outdated places to stay and don’t care about roaches and and just need a quick place to stay overnight then sure go ahead but if you want to relax and comfort and things that work, please do not pick this place. This place needs to be reported. I don’t understand why it’s been here for so long, but I do understand why they are hardly in parking spot. I do hope and pray that the owners of this place get the funding. They need to update these rooms and help them to be run efficiently and help with staff so no one else can make this type of review.

Jun 15, 2025 · Mrs. T Mincey

Don’t.Stay.Here. Dirty, breakfast was burned and gross, bug in my coffee. There was a government issued flood emergency, and the manager said “not my problem”.. I was traveling with kids. The chain “apologizes” but does nothing to assist. Read the reviews stay away. From response: reach out to management directly? I did they said sorry? Laughable.. again stay away people.

Jun 17, 2025 · Rachael B

Room smelled moldy. Not very clean overall. Pool was dirty. Pool and hot tub water levels low with ring of dirt above. Nothing in the gym works except the treadmill. Breakfast was fine if you like Raisin Bran or instant apple oatmeal. Warm food was fake, rubbery eggs, sausage links, hard biscuits that fell apart. All of this wouldn’t be a big deal except that pictures of the hotel present it very differently. Only good thing was the kind staff.

Apr 07, 2025 · Brandy Stewart

Perfect stop for a peaceful night’s rest. The area was quiet, and the room was spotless. Loved the little personal touches like extra pillows and toiletries. Will book again when I'm in the area!

Jun 18, 2025 · Deepthi Kothapalli

This Place was DISGUSTING! I booked for a 1 night stay. The was ladies panties left hanging on a doorknob. There are questionable stains on the couch and footstool. NEVER AGAIN! They attempted to move me rooms which did not get better. The 2nd room had holes in the wall and the 3rd the tv wasn’t working. I finally left and discovered the double charged my card.

Jun 16, 2025 · jen contreras

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