Holiday Inn Express Ludlow - Chicopee Area by IHG ico

Holiday Inn Express Ludlow - Chicopee Area by IHG

Hotels Near Of MeMassachusettsHampden CountyLudlowCenter Street

321 Center St, Ludlow, MA 01056, USA

4.0

Felt that we paid far too much money for the quality of this hotel. The rooms are very outdated and do not feel clean. There was also a horrible rattling sound from the furnace all night long. The breakfast selection was not good and the food was less than impressive. Rock hard bagels and over ripe fruit. Receptionist was friendly.

Maddy McBay
  • Overview
  • (413) 589-9300
  • www.ihg.com

Holiday Inn Express Ludlow - Chicopee Area by IHG Introduce

For those searching for "Hotels Near Me" in the Ludlow and Chicopee area of Massachusetts, the Holiday Inn Express Ludlow - Chicopee Area by IHG offers a practical and convenient lodging option. Located at 321 Center St, Ludlow, MA 01056, USA, this hotel aims to provide a comfortable stay with essential amenities, catering to both business and leisure travelers exploring Western Massachusetts.

Environment and Ambiance:

The Holiday Inn Express Ludlow - Chicopee Area presents a contemporary hotel experience, typical of the Holiday Inn Express brand. While some reviews indicate that certain aspects of the rooms might appear "outdated" or less pristine, others highlight the overall cleanliness of the facilities and a comfortable atmosphere. The hotel aims for a welcoming environment, often characterized by a friendly front desk and a sense of ease. It is designed to be a straightforward and functional place to rest, with common areas that facilitate a pleasant stay, such as the dining space for breakfast and the lobby. The hotel is described as 100% non-smoking, contributing to a fresh indoor environment.

Strategic Location and Accessibility:

The hotel's location is a key advantage, especially for travelers utilizing major roadways. It is conveniently situated off I-90 (the Massachusetts Turnpike), offering excellent accessibility for those driving through or visiting the region. This makes it a strategic base for exploring not only Ludlow and Chicopee but also the wider Pioneer Valley. Downtown Springfield is approximately 15 minutes away by car (around 9.5 to 10 miles), providing easy access to attractions like the MassMutual Center, MGM Springfield, and the Naismith Memorial Basketball Hall of Fame. The hotel is also within a reasonable drive of several local businesses, including Solutia, Friendly Ice Cream Corp, Baystate Health, Westover Air Reserve Base, MassMutual, Smith & Wesson, and Big Y. Additionally, it is close to various universities and colleges such as Western New England University, AIC, and Springfield College, making it a suitable choice for prospective students, visiting families, or those on academic business. The proximity to Westover Metropolitan Airport (CEF) and Bradley International Airport (BDL) further enhances its appeal for air travelers.

Comfortable Rooms and Amenities:

The Holiday Inn Express Ludlow - Chicopee Area features 71 air-conditioned rooms, including suites, designed to provide a comfortable retreat. While some guests have noted concerns about the updatedness and cleanliness of certain rooms (e.g., "horrible rattling sound from the furnace" or "some hair on the floor"), other reviews praise the quietness of the rooms and the comfort of the beds. Each room is equipped with standard amenities for a convenient stay:

  • Bedding: Options include King rooms with sofa beds, Queen rooms, and double Queen/double bed rooms, often with blackout drapes for a good night's sleep.

  • In-Room Conveniences: All rooms typically include a microwave, refrigerator, coffee/tea maker, in-room safe, iron/ironing board, and a desk with a phone offering free local calls.

  • Entertainment & Connectivity: Guests can enjoy 32-inch flat-screen TVs with premium cable channels and complimentary high-speed wired and wireless internet access (Free WiFi in all rooms).

  • Bathroom: Private bathrooms come with either bathtubs or showers and hair dryers, along with complimentary toiletries.

  • Accessibility: The hotel offers accessible rooms designed for guests with specific mobility or hearing needs, including options with roll-in showers and communication features.

Key Services and Features:

The Holiday Inn Express brand is known for its consistent service and essential amenities, and this Ludlow location generally delivers on those expectations:

  • Complimentary Express Start™ Breakfast: This is a significant draw for many guests. While some reviews have been mixed (e.g., "rock hard bagels and over ripe fruit" or "less than impressive"), others consistently praise the "excellent variety of breakfast foods" and highlight that the "food was hot, delicious, and the staff kept everything clean and well-stocked." The buffet typically includes a range of hot and cold items such as eggs, sausage, breakfast potatoes, waffles, fruit, yogurt, cereal, and toast, ensuring a good start to the day. Breakfast is available from 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends.

  • Friendly Staff: Many guests commend the "friendly and helpful" staff at the front desk and throughout the hotel, noting their attentiveness and willingness to assist with questions, contributing to a comfortable and welcoming atmosphere.

  • Indoor Heated Swimming Pool: The hotel features an indoor heated pool, which is a popular amenity for relaxation and family fun, open from 7 AM to 9 PM.

  • Fitness Center: A 24-hour fitness center is available for guests to maintain their workout routines.

  • Business Center & Meeting Facilities: For business travelers, the hotel provides a business center with internet access, and a meeting room with 612 sq. ft. of space, capable of accommodating up to 40 people for various events. This makes it suitable for small conferences or corporate gatherings.

  • Free Parking: Ample free self-parking is available on-site, including RV/bus/truck parking and wheelchair-accessible parking.

  • Laundry Facilities: Guest laundry facilities are available, which is particularly convenient for longer stays. Dry cleaning/laundry services are also offered.

  • EV Charging Stations: The hotel provides electric vehicle charging stations in its parking lot, a modern convenience for EV owners.

  • 24-Hour Front Desk: Ensuring round-the-clock assistance and service.

  • Multilingual Staff: The hotel employs multilingual staff (English, Portuguese, Spanish) to assist a diverse range of guests.

Pet Policy:

It is important for guests to note that the Holiday Inn Express Ludlow - Chicopee Area has a strict "no pets allowed" policy, with the exception of service animals, which are welcome and exempt from fees.

Promotional Information:

As an IHG property, the Holiday Inn Express Ludlow - Chicopee Area participates in the IHG One Rewards loyalty program, allowing guests to earn points for stays and redeem them for free nights or other benefits. Guests searching for "Hotels Near Me" in the Ludlow area can often find various promotions when booking directly through IHG's official website or major travel platforms:

  • Member Rates: IHG One Rewards members typically receive exclusive discounted rates.

  • Seasonal Offers: IHG often runs global or regional promotions, such as bonus points for stays, discounts for booking in advance, or special rates for longer stays.

  • AAA/CAA Discounts: Discounts are frequently available for AAA/CAA members.

  • Military/Government Rates: Special rates may be offered for active military personnel and government employees.

  • Package Deals: Sometimes, the hotel may offer packages that include local attractions or dining credits, though these are less common for Holiday Inn Express properties which focus on value.

It is always recommended to check the official IHG website (ihg.com) or contact the hotel directly at (413) 589-9300 or +1 413-589-9300 for the most current promotional offers and to ensure the best available rates for your travel dates.

In conclusion, the Holiday Inn Express Ludlow - Chicopee Area by IHG offers a functional and accessible choice for travelers in Western Massachusetts. With its complimentary breakfast, indoor pool, convenient location near major highways and local attractions, and helpful staff, it provides a reliable and value-oriented stay, particularly for those seeking an unpretentious and efficient lodging experience.

Holiday Inn Express Ludlow - Chicopee Area by IHG Photos

Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4
Holiday Inn Express Ludlow - Chicopee Area by IHG 4

Holiday Inn Express Ludlow - Chicopee Area by IHG Location & Map

321 Center St, Ludlow, MA 01056, USA

Reviews

Felt that we paid far too much money for the quality of this hotel. The rooms are very outdated and do not feel clean. There was also a horrible rattling sound from the furnace all night long. The breakfast selection was not good and the food was less than impressive. Rock hard bagels and over ripe fruit. Receptionist was friendly.

Mar 09, 2025 · Maddy McBay

My husband and I were vacationing this summer and stayed in a number of hotels during our travels. Our favorite place, by far, was the Holiday Inn Express in Ludlow, Massachusetts. The staff were so friendly and helpful and I never felt like I was bothering anyone with questions. Our room was quiet and the bed was very comfortable. We were impressed by the cleanliness of the facilities and the excellent variety of breakfast foods. I just felt so comfortable at this hotel! Thanks especially to Christina Gonzalez, General Manager and Irene at the front desk :)

Jul 18, 2024 · Kristen Shiner McGuire

The rooms are decent but the food is very bad and the coffee makers don't work well. Some of the pillows smell rancid and there is a lot of traffic leaving and coming into the lot.

Dec 26, 2024 · Jax P

The only issue I have with the room is there is an ant infestation. Which is a big issue. Also putting aside whichever side of the debate you are on, just bear in mind there is an early check in fee.

Apr 02, 2025 · Gabriel Long

We stay at this hotel between 2-3 times a year. The staff are ok. Not super friendly. However the breakfast staff are amazing! I can’t remember the names of the 2 older ladies but they are exceptional. The rooms need updating as they look tired and worn but are always clean. This is the only hotel where I have the best nights sleep for some reason. Breakfast is always good. But we found out recently through a staff member that there is a possibility of cross contamination as everything is cooked in the same oven (meat products and eggs etc). Please sort your lift out. It’s old and rickety and it feels like it’s going to stop working at any moment and I’ll be stuck in it for hours. It’s not a cheap stay so management should address these concerns.

Jul 09, 2024 · Shazbo

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