Quality Inn Chicopee-Springfield ico

Quality Inn Chicopee-Springfield

Hotels Near Of MeMassachusettsHampden CountyChicopeeMemorial Drive

463 Memorial Dr, Chicopee, MA 01020, USA

3.0

I want to start off by saying that the woman at the desk was mostly professional. My biggest complaint was this was the seediest hotel I have ever been to. The hallways were dark and smelled musty or freshly bleached. There was also a heavy smoke smell at one point so anyone with sensitivity to that should stay away. Upon getting to our room, the door didn't close automatically and needed to be pushed shut. The room was very dark and it looked like something had burned the carpet in the shape of a boot print. The floor looked filthy. The sheets seemed clean although the pillow cases both had a yellow sheen to them. This is a pet friendly place so that might be a plus for some people, although I saw dogs unleashed so if that makes you nervous I wouldn't recommend it here. My partner and I decided that we didn't feel comfortable enough to stay here and booked lodgings at a different place.

Casia Monet
  • Overview
  • (413) 592-6171
  • www.choicehotels.com

Quality Inn Chicopee-Springfield Introduce

For individuals searching for "Hotels Near Me" in the Chicopee, Massachusetts area, the Quality Inn Chicopee-Springfield is a lodging option located at 463 Memorial Dr, Chicopee, MA 01020, USA. This establishment is part of the Quality Inn brand, known for providing a midscale hotel experience with a focus on value. The hotel can be contacted at (413) 592-6171 or via mobile at +1 413-592-6171.

Environment and Location:

The Quality Inn Chicopee-Springfield is strategically situated on Memorial Drive, placing it within a shopping district and offering convenient access to various local attractions and major transportation routes. Its location is often highlighted as being close to Interstates 90 (Massachusetts Turnpike) and 391, making it accessible for travelers arriving by car. The hotel is approximately 15 minutes from downtown Springfield, which is home to attractions such as MGM Springfield casino and the Naismith Memorial Basketball Hall of Fame. Other notable nearby points of interest include Westover Air Reserve Base, which is often a factor for guests traveling for military or related purposes. For entertainment, Six Flags New England is also within a reasonable driving distance. The area around the hotel typically features various dining options and commercial establishments, providing convenience for guests. The property itself is described as a two-story motor inn, suggesting a layout with direct access to rooms from external corridors.

Services and Amenities:

Quality Inn Chicopee-Springfield generally offers a standard range of services and amenities designed to cater to both leisure and business travelers. Guests can expect a 24-hour front desk for assistance at any time. A key amenity is the complimentary continental breakfast served daily, typically between 6:00 AM and 10:00 AM, providing a convenient start to the day. For connectivity, free Wi-Fi is available in both public areas and within all guest rooms. The hotel provides free self-parking on-site, including RV/bus/truck parking, which can be a significant benefit for larger vehicles (though fees may apply for RV/bus/truck parking). Each of the 100 rooms is equipped with air conditioning, a private bathroom with complimentary toiletries and a hairdryer, and includes a microwave and refrigerator. In-room entertainment typically features cable TV with premium channels. Other common in-room amenities may include a desk, iron/ironing board, and coffee/tea making facilities. For guests looking to maintain their fitness routine, the hotel generally provides a fitness facility or gym. Laundry facilities are also available for guest use. The property also offers a business center, complimentary newspapers in the lobby, and ATM/banking services. Some information suggests a seasonal outdoor pool may be available, though recent reviews do not consistently mention this. The hotel is generally advertised as a non-smoking property.

Features:

A notable feature of the Quality Inn Chicopee-Springfield is its pet-friendly policy. The hotel welcomes two pets of any size in designated rooms for an additional fee per pet, per night. It's important to note that pets are typically limited to rooms with two double beds and may not be left unattended. There is usually a grassy area with a waste station for pet relief on the property. However, cats are often not permitted, and guests should confirm the specific pet policy directly with the hotel if traveling with a feline companion. The hotel's designation as a "2.5-star property" indicates a focus on providing essential comforts and services at a more affordable price point. The 100 rooms are distributed across a single-level or two-story structure, and while some sources mention no elevator, others indicate wheelchair accessibility features such as accessible parking, pathways, and public washrooms. The hotel aims to provide a comfortable stay with amenities like premium bedding and blackout curtains in guest rooms. The presence of a microwave and refrigerator in every room allows for greater convenience for guests who prefer to store and prepare their own food.

Promotional Information and Considerations:

Quality Inn Chicopee-Springfield promotes itself as an ideal choice for travelers looking for an economical and convenient base in the Springfield metro area. It highlights its "Crossroads of New England" location, implying easy access to various regional destinations. The free continental breakfast, free WiFi, and free parking are frequently emphasized as key value propositions. The hotel aims to appeal to a diverse range of guests, including those visiting for business, leisure, or family trips, and often mentions its proximity to major attractions like the Big E (Eastern States Exposition), MassMutual Center, and local colleges. The hotel also notes its accessibility features, suggesting an effort to accommodate guests with mobility needs. However, potential guests utilizing "Hotels Near Me" platforms should be aware of the recent customer feedback. While the hotel aims to offer a comfortable and functional stay, some reviews describe the property as "seedy" and "run down," mentioning issues like dark and musty or smoky hallways, doors that don't close automatically, and perceived uncleanliness of carpets and some linens (e.g., yellow sheen on pillowcases). There have also been reports of missing in-room amenities such as TVs, coffee makers, ice buckets, cups, or garbage cans in some instances, directly contradicting advertised offerings. While some guests found the staff professional, others indicated dissatisfaction with the overall experience, leading them to seek alternative accommodations. Therefore, while the hotel's location and advertised amenities present a certain appeal, it is highly advisable for prospective guests to carefully consider the most recent and detailed customer reviews to form a realistic expectation of their potential stay at Quality Inn Chicopee-Springfield.

Quality Inn Chicopee-Springfield Photos

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Quality Inn Chicopee-Springfield Location

Quality Inn Chicopee-Springfield

463 Memorial Dr, Chicopee, MA 01020, USA

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Reviews

I want to start off by saying that the woman at the desk was mostly professional. My biggest complaint was this was the seediest hotel I have ever been to. The hallways were dark and smelled musty or freshly bleached. There was also a heavy smoke smell at one point so anyone with sensitivity to that should stay away. Upon getting to our room, the door didn't close automatically and needed to be pushed shut. The room was very dark and it looked like something had burned the carpet in the shape of a boot print. The floor looked filthy. The sheets seemed clean although the pillow cases both had a yellow sheen to them. This is a pet friendly place so that might be a plus for some people, although I saw dogs unleashed so if that makes you nervous I wouldn't recommend it here. My partner and I decided that we didn't feel comfortable enough to stay here and booked lodgings at a different place.

May 18, 2025 · Casia Monet

Oh, where to start. The best thing is it's pet friendly. Pulling in, there were 2 police cars to meet us, Now for the NO'S..... No t.v. No coffee maker No ice bucket or cups No garbage can. The bedding and blankets looked new. Yeah The whole place was a little run down.

Apr 16, 2025 · lori graessley

It was quiet and clean. Everything we needed. Some of the interior is dated and needs replacing but a good value

Apr 29, 2025 · Gerald Leonard

Front desk very friendly and helpful. Rooms are very run down. Sketchy people outside. Noisy guests doing who knows what. Room was in sad shape: broken mattress, old carpet, stains in ceiling, old stained bathtub. Comforter smelled like cheap air freshener. Heat didn’t work. I expect a budget place to be clean and simple, but this place needs an update and needs to manage noisy shady guests. Didn’t feel safe.

Mar 18, 2023 · Tracy

I don't know if I've ever stayed in a worse hotel. We had high hopes checking in. We got to our room and the first thing we noticed were the questionable stains on the floor and chairs in the room. The remote for the T.V. did not work. The heat/ac vent looked like someone took a hammer to it. The shower had no water pressure. The continental breakfast was pitiful at best. No hot food or coffee when we went down at 7:20 to get something to eat. The concierge was RUDE. She didn't say anything to me at check out and acted like I was an inconvenience to her when room service had to go find here after I was waiting 10 minutes to check out so I could get to a funeral. Housekeeping was the most helpful person there! She helped my boyfriend carry down all our items and held the doors for him. She went and found the front desk person after I rang the bell 3 times and the concierge ignored me. Do not stay here. Quality is not one of this places strong suites.

Jan 30, 2023 · Danielle Simmons

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