Holiday Inn Express & Suites Lake Zurich-Barrington by IHG ico

Holiday Inn Express & Suites Lake Zurich-Barrington by IHG

Hotels Near Of MeIllinoisLake CountyLake ZurichSouth Rand Road

197 S Rand Rd, Lake Zurich, IL 60047, USA

4.0

The customer service here is great. At the layover airport I received a welcome soon text message which came from a real person. I replied and there was a response that confirmed that it was not a generated response. After checking in there were two other text messages, one each evening, with updates about the hotel and sending positive wishes for our trip and experience. The good relations were highlighted by Dev, the person we interacted, face to face, most often. He was always congenial, welcoming, and smiling. We'll definitely return when we visit this area again. Thank you.

Michael Villalovos
  • Overview
  • (847) 726-7500
  • www.ihg.com

Holiday Inn Express & Suites Lake Zurich-Barrington by IHG Introduce

Hello, Illinois! Whether you’re traveling for business, visiting family, or planning a weekend getaway, finding a hotel that offers a combination of great service, comfort, and convenience is a top priority. Today, we're putting the spotlight on the Holiday Inn Express & Suites Lake Zurich-Barrington by IHG. Located right here in our community, this hotel has earned a reputation for its beautiful facilities and, most notably, its outstanding customer service. We'll provide you with a comprehensive overview of what makes this hotel a standout choice, based on public data and the firsthand experiences of real guests. We'll cover everything from its strategic location and accessibility to the specific services and features that have guests returning time and again. The reviews from customers paint a clear picture of a staff that goes above and beyond, making every guest feel welcome and cared for. This level of personal attention is a significant factor in turning a simple stay into a truly memorable experience. This article is your local guide to the Holiday Inn Express & Suites in Lake Zurich, designed to give you all the information you need to confidently book a room for yourself or recommend it to out-of-town visitors. The consistent praise for the staff, the cleanliness of the rooms, and the overall welcoming atmosphere highlights the hotel’s commitment to providing a high-quality guest experience. Read on to learn more about why this hotel is a top choice in the Lake Zurich-Barrington area.

The Holiday Inn Express & Suites Lake Zurich-Barrington is conveniently located at 197 S Rand Rd, Lake Zurich, IL 60047, USA. This address places it in a prime location off a major local road, Route 12 (Rand Road), and State Route 22, making it incredibly accessible for anyone traveling by car. This location is a huge advantage for visitors, as it provides a direct route to many of Lake County's main attractions and business hubs. The hotel is situated in the heart of Lake County, which means it’s a perfect base for a variety of activities. Guests can easily access popular destinations such as Kemper Golf Course, the Deer Park Town Center for shopping and dining, and even the renowned Six Flags Great America in Gurnee, which is a short drive away. For those who need to get to and from Chicago, the hotel is approximately 32 miles from O'Hare International Airport, and its proximity to major highways makes travel relatively straightforward. The area surrounding the hotel is well-developed, with a variety of restaurants and stores nearby. A guest noted its location behind a Starbucks and Dairy Queen, which adds a touch of convenience for quick food and coffee stops. Its strategic placement allows for both a peaceful stay away from the downtown noise and easy access to everything the northern Chicago suburbs have to offer. The accessibility, combined with the hotel's modern facilities, makes it a practical and appealing choice for both business and leisure travelers who need a central and convenient location in the Lake Zurich-Barrington area.

The Holiday Inn Express & Suites Lake Zurich-Barrington provides a wide range of services and amenities that ensure a comfortable and enjoyable stay. These services are specifically designed to cater to the needs of modern travelers, whether they are on a quick trip or a longer visit. Here are some of the key services you can expect:

  • Complimentary Express Start Breakfast: A major highlight for guests is the free hot breakfast bar, which offers a variety of choices to "get you through a quick morning." This popular service is often praised for being delicious, plentiful, and well-stocked.
  • Great Customer Service: The hotel is known for its exceptional customer service. Reviews highlight a personal touch, such as welcome text messages from a real person and attentive staff like Dev, who is described as "congenial, welcoming, and smiling."
  • Free High-Speed Wi-Fi: Guests can stay connected with complimentary high-speed internet access available throughout the hotel, in both public spaces and all guest rooms.
  • Indoor Swimming Pool: The hotel features a heated indoor pool, providing a great opportunity for relaxation and family fun, regardless of the weather outside. The pool is available year-round.
  • Fitness Center: A 24-hour fitness center is available, equipped with various machines for guests who wish to maintain their workout routines.
  • Business Center: For business travelers, the hotel offers a 24-hour business center with computers and business services, as well as a meeting room.
  • Daily Housekeeping: The hotel provides daily housekeeping to ensure that all rooms are clean, bright, and well-maintained throughout your stay.
  • Free Parking: The hotel offers free on-site parking for all guests, including ample space for larger vehicles like RVs and trucks.
  • Smoke-Free Facility: The entire property is non-smoking, ensuring a fresh and clean environment for all guests.

The Holiday Inn Express & Suites Lake Zurich-Barrington has several standout features that guests consistently praise, making it a popular choice in the area. These highlights contribute to the hotel's strong reputation for quality and guest satisfaction. Here are some of the most prominent features:

  • Exceptional Staff and Personalization: The hotel’s customer service is a true highlight. Reviews consistently mention the friendly and helpful staff, with one guest noting personalized text messages and interactions with a specific employee, Dev, as a reason for their positive experience. This level of care makes guests feel valued and seen.
  • Clean and Beautiful Facility: The hotel is described as a "beautiful facility" with "clean and bright rooms." This commitment to a well-maintained and aesthetically pleasing environment is a major positive, contributing to a comfortable and pleasant stay.
  • Delicious and Plentiful Breakfast: The complimentary hot breakfast is a frequently praised feature. Guests love the variety of options and the fact that the food is kept warm and well-stocked. This amenity adds significant value and convenience to any stay.
  • Modern and Comfortable Rooms: The rooms are designed for comfort, featuring amenities such as pillowtop mattresses, refrigerators, microwaves, and flat-screen TVs with premium channels. A guest commented that the beds were comfortable, and the rooms were "just right."
  • Convenient Location: The hotel’s location on Rand Road is ideal for accessing local attractions like Six Flags Great America and the Deer Park Town Center, as well as being a reasonable distance from Chicago's O'Hare International Airport.
  • Consistent Experience: Despite a review mentioning an issue with noisy neighbors, the overall sentiment is that everything else was "just right." This indicates a high level of consistency in the hotel’s service and quality, which is crucial for a reliable stay.

For any inquiries or to make a reservation, here is the official contact information for the Holiday Inn Express & Suites Lake Zurich-Barrington:

Address: 197 S Rand Rd, Lake Zurich, IL 60047, USA

Phone: (847) 726-7500

For us in Illinois, the Holiday Inn Express & Suites Lake Zurich-Barrington is a highly suitable option for a variety of needs. It is an excellent choice for out-of-town guests visiting the Lake Zurich area, as they will be treated to exceptional customer service and a clean, comfortable environment. The personalized communication and friendly staff create a welcoming atmosphere that is sure to leave a positive impression. For locals planning a short trip or a staycation, the hotel's modern facilities, including the indoor pool and fitness center, offer a great way to relax and recharge without having to travel far. For business travelers, the convenience of the free breakfast, high-speed Wi-Fi, and business center makes it a practical and efficient choice. While a guest did mention an issue with noise from a neighboring room, this seems to be an isolated incident rather than a reflection of the hotel's overall quality. The hotel's commitment to customer satisfaction, as evidenced by the consistently positive reviews, gives us as locals the confidence to recommend it wholeheartedly. It is a reliable, well-maintained, and genuinely friendly establishment that serves our community well. Whether you're booking for yourself, a family member, or a colleague, the Holiday Inn Express & Suites Lake Zurich-Barrington is a dependable choice that you can feel good about.

Holiday Inn Express & Suites Lake Zurich-Barrington by IHG Photos

Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4
Holiday Inn Express & Suites Lake Zurich-Barrington by IHG 4

Holiday Inn Express & Suites Lake Zurich-Barrington by IHG Location & Map

197 S Rand Rd, Lake Zurich, IL 60047, USA

Reviews

The customer service here is great. At the layover airport I received a welcome soon text message which came from a real person. I replied and there was a response that confirmed that it was not a generated response. After checking in there were two other text messages, one each evening, with updates about the hotel and sending positive wishes for our trip and experience. The good relations were highlighted by Dev, the person we interacted, face to face, most often. He was always congenial, welcoming, and smiling. We'll definitely return when we visit this area again. Thank you.

May 15, 2025 · Michael Villalovos

Wonderful staff. Beautiful facility. Clean and bright rooms. The people in the next room all night long were very very noisy and at 2:30 in the morning we're banging on walls etc. Other than that issue everything else was just right

Feb 07, 2025 · Alan Schultz (Homes by Alan Schultz)

My daughter & I stayed here 4 two nights. We were visiting family, but wanted our own space. The service was great. The clerks at the front desk, the food service employees, as well as everyone we encountered. Even the cleaning crew asked us "how was our stay".Breakfast was included with lots of options plus coffee & fresh juice & fruits. The hotel was very clean. Cleaner than some 5* hotels that I stayed in. It's in a great location. Lots of restaurants & stores. I would stay again

Sep 17, 2024 · Evelyn Stewart

What a great experience! We were driving through on our way to Madison and we just couldn't drive anymore so we decided to get a room, and it was one of the best decisions we could have made. We were able to get a standard/expected price, but the service was well beyond out expectations. The beds were amazingly comfortable with pillows that felt like clouds. Our room was already set to 68° so it was a perfect sleeping temp! We have 2 teenage boys so we ALWAYS try to look for free breakfast & this place did not disappoint. The food was hot, tasty & stayed filled up until its 9:30 close!

Jun 19, 2024 · Valerie Huey

Great hotel and great staff! The remodeling is great… new coffee machines too, w the grinder builtin

May 19, 2025 · Benjamin Carmona

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