Holiday Inn Madison at the American Center by IHG

When you're planning a trip to Madison, Wisconsin, finding a hotel that offers a great blend of comfort, convenience, and excellent service is key. The Holiday Inn Madison at the American Center by IHG aims to deliver just that. This hotel has earned a reputation for its extremely friendly and helpful staff, who consistently go above and beyond to make guests feel welcome. While some guests have noted occasional issues with room availability, the general consensus is that the staff's professionalism and willingness to find a solution are exceptional. The hotel provides a clean, comfortable, and accommodating environment, making it a reliable choice for a variety of travelers, from those on a quick overnight stay to families with pets.

The Holiday Inn Madison at the American Center is conveniently located at 5109 W Terrace Dr, placing it in a strategic position on the city’s far east side. This location is a major plus for travelers, as it's situated within The American Center corporate park, providing easy access to major businesses like American Family Insurance and Alliant Energy. The hotel's proximity to Interstates 90 and 94 makes it highly accessible for those traveling by car from different parts of the state or country. For leisure visitors, the hotel is a short drive from downtown Madison, the State Capitol, and other key attractions, offering a peaceful rural setting that is still connected to the city's main points of interest.

Accessibility is a key advantage of this hotel. It offers a complimentary shuttle service to and from Dane County Regional Airport, which is just minutes away. This is a huge convenience for those flying in and out of the area. The hotel also provides free on-site parking, including spaces for larger vehicles like buses and RVs. The surrounding area offers a variety of dining and shopping options, including the nearby East Towne Mall, ensuring guests have everything they need close at hand. This blend of accessibility and local convenience makes the Holiday Inn Madison at the American Center an excellent base for exploring the region.

The hotel offers a wide range of services designed to enhance the guest experience. The staff is frequently praised for their friendliness and ability to assist with various requests, from check-in to providing recommendations.

Services offered at Holiday Inn Madison at the American Center by IHG include:

• A full-service on-site restaurant, Geier's Grill, which serves breakfast and dinner, and a bar/lounge for relaxing in the evening.
• A complimentary airport shuttle service, available upon request, which makes arrival and departure stress-free.
• Free high-speed wired and wireless internet access in both the rooms and public areas.
• A 24-hour front desk with multilingual staff ready to assist with any needs.
• A 24-hour business center with computer access and printing services.
• On-site laundry and dry cleaning services, a great convenience for guests on extended stays.
• Meeting and event facilities, including a ballroom with over 2,500 square feet of space, making it a suitable venue for weddings, corporate events, and other gatherings.
• A convenience store in the lobby for snacks, drinks, and other essentials.
• A pet-friendly policy that allows pets to stay for a fee, with service animals staying free.

The features and highlights of the hotel go beyond the basic services, providing an array of amenities that cater to relaxation and recreation. The hotel is designed to be a place where guests can both work and play comfortably.

Highlights and features of Holiday Inn Madison at the American Center by IHG include:

• A large, island-themed indoor swimming pool and a waterfall hot tub, providing a fun and relaxing environment for all ages.
• A professionally designed fitness center, available 24 hours a day, with a variety of top-of-the-line equipment.
• Comfortable and contemporary guest rooms with a flat-screen HDTV, mini-refrigerator, coffee maker, and comfortable pillow-top beds.
• Bathrooms with quality bath accessories, going beyond the typical bar soaps found at other hotels.
• Soundproof rooms with blackout curtains, which are great for ensuring a quiet and restful night's sleep.
• A lobby with a fireplace and comfortable seating, creating a warm and inviting common area.
• The "Kids Eat Free" program, a great benefit for families with children.
• Guest rooms with a personal safe, providing a secure place to store valuables.

Customer reviews consistently praise the hotel's friendly staff and clean rooms. The pet-friendly policy is also a huge plus for those traveling with their animals. While the breakfast is not complimentary, guests appreciate the variety of options available for an additional cost. While one guest noted frustration with a specific room booking, the staff's offer to provide a cot and their overall helpfulness shows a commitment to guest satisfaction. The hotel's strong amenities and dedicated staff make it a solid choice for a stay in Madison.

For more information or to make a reservation, you can contact the hotel using the information below:

Address: 5109 W Terrace Dr, Madison, WI 53718, USA

Phone: (608) 249-4220

For those of us living in Wisconsin, the Holiday Inn Madison at the American Center is a wonderful local resource. It’s an ideal choice for accommodating visiting friends and family, offering a comfortable and full-service experience without the hassle of staying downtown. The pet-friendly policy is a huge bonus for locals who need a temporary place to stay and want to bring their dogs along. The hotel's excellent facilities, including the indoor pool and fitness center, also make it a great option for a weekend staycation or for a temporary residence during home renovations. By choosing this hotel, you can be confident that you or your guests will receive a warm welcome and enjoy a high-quality stay, all while being conveniently located to explore the best of what the Madison area has to offer.