Hotels Near Of MeNew YorkSaratoga CountySaratoga SpringsBroadway
232 Broadway, Saratoga Springs, NY 12866, USA
The staff go above and beyond and are always so pleasant. I love the beds and pillows. I was at a conference and the food was very good too. Shout out to the head housekeeper. Management needs to let their staff know they are doing an excellent job. The location is great too. The park is right behind the hotel and shops are within walking distance. There is a nice outside patio with a fire pit.
For individuals and families seeking a blend of comfort, convenience, and exceptional service in Saratoga Springs, New York, the Holiday Inn Saratoga Springs, an IHG Hotel, presents itself as an outstanding option. Located at 232 Broadway, Saratoga Springs, NY 12866, USA, this hotel is perfectly positioned for those looking for "Hotels Near Of Me" within walking distance of the city's vibrant downtown attractions and natural beauty. Its commitment to guest satisfaction is evident in glowing reviews, highlighting a truly above-and-beyond level of hospitality.
The Holiday Inn Saratoga Springs boasts an enviable location that allows guests to fully immerse themselves in the charm of Saratoga Springs. Situated directly on Broadway, the hotel is just steps away from Congress Park, a beautiful green oasis offering tranquil walks and scenic views. The pedestrian-friendly downtown area, with its diverse array of shops, boutiques, and restaurants, is easily accessible on foot, allowing guests to explore the city at their leisure. The Saratoga Springs City Center, a hub for conventions and events, is also within walking distance.
Beyond immediate downtown access, the hotel is strategically located near some of Saratoga's most famous landmarks. The legendary Saratoga Race Course, a must-visit for horse racing enthusiasts, is approximately one mile away, or about a 20-minute walk. The Saratoga Performing Arts Center (SPAC), a premier venue for concerts and cultural events, is also a short drive from the hotel. The hotel itself offers a welcoming outdoor patio complete with a fire pit, providing a cozy space for guests to relax and socialize, further enhancing its inviting environment.
The Holiday Inn Saratoga Springs is consistently lauded for its exceptional customer service. Guests frequently praise the staff for being pleasant, friendly, and going "above and beyond" to ensure a memorable stay. The General Manager, Kevin Tuohy, has been specifically singled out for his personalized attention and dedication to guest satisfaction, as evidenced by his efforts to ensure event details are perfect and thoughtful welcome packages are provided. This level of personalized care sets a high standard for hospitality.
The hotel offers a wide array of services designed to cater to various guest needs. Dining is a highlight, with the on-site "Bookmakers Restaurant" offering breakfast and dinner. Reviews suggest the food, even for large conferences, is "very good." The restaurant provides both indoor and seasonal al fresco dining options, and also has a "kids-eat-free" program, making it family-friendly. There's also a coffee shop/cafe and a bar/lounge for more casual refreshments. While breakfast is available, it is typically for a fee, though some rates may include it.
For recreation and relaxation, the hotel features both an indoor pool and a seasonal outdoor pool with sun loungers, providing options for swimming year-round. A 24-hour fitness center is available, allowing guests to maintain their workout routines. Other conveniences include free Wi-Fi and wired internet access throughout the property, a 24-hour business center, and extensive meeting and banquet facilities, spanning over 8,000 square feet, making it suitable for both corporate events and social gatherings. Guest services like daily housekeeping, dry cleaning/laundry service, luggage storage, and a 24-hour front desk ensure a hassle-free stay. The hotel also provides a free area shuttle within a 5-mile radius, including service to the train station, casino, and shopping centers, greatly enhancing guest mobility.
The Holiday Inn Saratoga Springs features 168 well-appointed rooms, including standard rooms and suites. Guests consistently compliment the comfort of the beds and pillows, indicating a focus on quality sleep. Each room is equipped with modern amenities designed for comfort and convenience, such as flat-screen TVs with premium channels, microwaves, mini-fridges, and coffee/tea makers. Pillow-top mattresses and a pillow menu further enhance the sleep experience. Bathrooms typically feature a combined shower/tub and designer toiletries. Newly renovated areas, including the lobby and guest bathrooms with backlit mirrors, demonstrate the hotel's commitment to continuous improvement.
For families, the hotel offers connecting rooms, free infant beds, and free extra beds upon request. The pet-friendly policy allows for up to two pets of any size for an additional fee per night, with pet-friendly rooms typically located on the ground floor, and well-behaved pets permitted to be left unattended in rooms. This makes it an inclusive option for travelers with furry companions. Accessibility is also a priority, with wheelchair-accessible facilities including the gym, pool, public washrooms, and registration desk, along with accessible parking and pathways. The property is also 100% smoke-free indoors.
As an IHG Hotel, the Holiday Inn Saratoga Springs participates in the IHG One Rewards program, offering members various benefits such as earning points for stays, exclusive rates, and redemption options for free nights. While specific promotions vary by season and availability, guests can often find deals directly through IHG's website or other travel platforms. For instance, the hotel may offer special rates for AAA members or senior citizens. The hotel consistently provides value through its included amenities like free Wi-Fi, the convenience of on-site dining, and recreational facilities. The emphasis on exceptional customer service, as frequently highlighted by guests, also acts as a significant draw, reinforcing the hotel's appeal as a reliable and welcoming choice within the "Hotels Near Of Me" category.
In conclusion, the Holiday Inn Saratoga Springs, an IHG Hotel, offers a compelling package for visitors to Saratoga Springs. Its prime location in the historic downtown, combined with a comprehensive range of services, modern room features, and a standout commitment to guest satisfaction, makes it a highly recommended accommodation. Whether for a leisurely vacation, a business trip, or a family event, the hotel's dedication to providing a comfortable and memorable experience ensures a pleasant stay for all.
232 Broadway, Saratoga Springs, NY 12866, USA
Get directionsThe staff go above and beyond and are always so pleasant. I love the beds and pillows. I was at a conference and the food was very good too. Shout out to the head housekeeper. Management needs to let their staff know they are doing an excellent job. The location is great too. The park is right behind the hotel and shops are within walking distance. There is a nice outside patio with a fire pit.
May 17, 2025 · Michelle RI can’t say enough about our recent experience staying at the Saratoga Springs Holiday Inn and working with General Manager Kevin Tuohy. My husband and i were throwing a small event at the hotel for our daughter’s birthday. Not only did Mr. Tuohy help ensure every detail for the event was perfect, he also left us a thoughtful welcome package and called me the day of the event to see if I needed anything last minute. Customer service does not exist like this anymore. Mr. Touhy provided exceptional service and I would recommend this hotel to anyone because of how guests are treated there!
Apr 21, 2025 · Nicki DaveySmall beds, breakfast is $18 a person. Not a great place for kids. Paper thin walls and doors don't shut on their own. Location is great and close to a lot of things. I would choose a different hotel that included breakfast in the future. Kids ate free, but wasn't worth it. Heat lamp in the bathroom was nice. If you are staying with only two people the beds were comfortable, but not to share.
Apr 07, 2025 · Laurette GarrandSo disappointing. They have very nice, helpful staff and a relatively central location, but the rooms are awful. They need a major upgrade, truly zero insulation. You can hear your neighbors turn on light switches, much less the loud flushes, faucets, conversations, etc. I tossed and turned all night. Bathroom is super old, I'm sure they clean as best they can, just needs a major overhaul or it will always look dirty and tiny. Some items reminded me of 1970s fixtures and I'm pretty sure they were. Beds were fine, maybe with ear plugs you could sleep a couple hours. I've never seen such a loud hotel. If this were $95 per night and rated 2 stars I would have been expecting all that. For a Saratoga hotel, part of IHG, I expect a minimum room standard which they can't meet, no matter how the staff tries until a renovation. Oh, and we also had no power for 3 hours of our stay. Will not be returning.
Mar 16, 2025 · A RudolphI reserved a wheelchair accessible room with roll in shower. I arrived at 6:30. My room was given to someone else, so they had to kick them out and give them a regular room. At 7:30, I was given a room. The bathroom does not have a roll in shower or a bath chair. The hallway into the room is barely wide enough for an adult manual chair. Thank God I don't use a power chair or a bariatric chair. Cannot turn into the bath room. The bed is several inches higher than the arm rest of my chair. I'm going to sleep on the love seat and try for a new room tomorrow. Next morning the front desk cleared everything up. Just kidding they said there was nothing they could/would do. Guess I'm Sol since it's graduation weekend.
May 16, 2025 · Padraic Farrell231 Broadway, Saratoga Springs, NY 12866, USA
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