Hotels Near Of MeGeorgiaClayton CountyMorrowSouthlake Plaza Drive
1348 Southlake Plaza Dr, Morrow, GA 30260, USA
The place is dirty. The man at the front desk was rude and the first room they put me in was filthy. Dirty stained sheets and pillow cases. The floor was dirty and the outdated fixtures had dust on them. I immediately went back to the front desk and requested to be moved to another room. This room was 100 times better however it still wasn't clean. I was tired so just accepted the fact that I probably was in one of the best rooms this dump has to offer. It's a bed and a roof.
For travelers seeking a truly budget-conscious option south of Atlanta, Knights Inn Morrow, located at 1348 Southlake Plaza Dr, Morrow, GA 30260, USA, falls within the "Hotels Near Of Me" category. While it aims to provide basic lodging, potential guests should be aware of highly varied customer experiences regarding its environment, services, and features, as reflected in recent reviews.
Knights Inn Morrow is strategically located off I-75 in Morrow, GA, making it easily accessible for road travelers. Its proximity to Southlake Mall, less than two miles away, and various nearby restaurants, including a Cracker Barrel right next door, offers a degree of convenience for dining and shopping. The hotel is situated in a commercial area that caters to travelers and local businesses. It is approximately 10 miles from Hartsfield-Jackson Atlanta International Airport (ATL), making it a viable, albeit not direct, option for airport access, particularly for those with a car. While the location provides convenient access to major attractions like Clayton State University, the Atlanta Expo North Center, and potentially even downtown Atlanta (about 16 miles away), the immediate environment is described by some as being in an "industrial area with a rough crowd outside." This suggests that while the location is practical for travel logistics, guests should be mindful of their surroundings. The exterior of the property, according to general descriptions, includes free parking with space for larger vehicles or boats, indicating it caters to various traveler needs. The area is typical of suburban commercial zones, focusing on utility rather than scenic beauty.
Knights Inn Morrow offers fundamental services and amenities that are expected in a budget-friendly hotel. These typically include free Wi-Fi throughout the property, both in guest rooms and common areas. Guests can expect a 24-hour front desk, ensuring assistance is available at any time. However, customer reviews reveal significant inconsistencies in service delivery. While one review praises "the front desk staff was very helpful, and caring" and specifically mentions "Catina" for her exceptional efforts, another indicates a "rude" man at the front desk. This suggests that the quality of customer service can be highly variable depending on the individual staff member encountered. Basic room amenities typically include a flat-screen TV with cable programming, a refrigerator, microwave, coffee/tea maker, and a private bathroom with complimentary toiletries and a hair dryer. The hotel also provides laundry facilities, which is a useful amenity for guests on longer trips. However, the provided reviews do not mention amenities like a complimentary breakfast, an airport shuttle, or a pool, which are often found in similar budget hotels. Given the critical feedback regarding cleanliness and basic room provisions (e.g., "no towels no remote," "tissue in the toilet"), it's implied that guests might need to proactively request standard items. The hotel is generally described as pet-friendly, though charges may apply, making it an option for travelers with animals. Free self-parking is available onsite, which is a valuable convenience.
The features of Knights Inn Morrow, as described by customer reviews, are largely dominated by concerns over cleanliness and maintenance. While hotel descriptions might aim for a clean and comfortable stay, guest experiences often contradict this. One customer explicitly stated, "The place is dirty. The man at the front desk was rude and the first room they put me in was filthy. Dirty stained sheets and pillow cases. The floor was dirty and the outdated fixtures had dust on them." Even after requesting a room change, the "room was 100 times better however it still wasn't clean," with "sheets and bed spread had spots all over them and the pillow cases were filthy." Another review echoed concerns about a "very bad smell" in a non-smoking room and "hair in the tub" alongside other issues. This highlights a significant and consistent problem with the property's cleanliness standards. Rooms are typically air-conditioned and include a work space. They are designed to provide basic accommodation, but the actual condition appears to be a major drawback. Despite these issues, the exceptional dedication of certain staff members, particularly Catina, stands out as a strong positive feature. She "not only brought us towels and sheets but she changed the sheets on our bed got a clean bed spread made our bed and changed our pillow cases because housekeeping had left for the day." This level of personal service, though in response to significant deficiencies, speaks to the potential for caring individuals on the staff. The hotel's emphasis on being a "bed and a roof" implies a no-frills approach. While general descriptions may mention amenities like a vending machine, the core features of cleanliness and basic functional room conditions appear to be inconsistent and problematic based on the detailed feedback provided.
As a Knights Inn property, which was formerly part of the Wyndham Rewards program (but no longer as of May 2, 2018), the hotel primarily competes on affordability. Promotional information for Knights Inn hotels generally focuses on providing "basic essentials done right" at competitive prices. While specific deals for this Morrow location are not detailed, Knights Inn often offers discounts for seniors (guests 60 and older), military personnel, and auto club members (AAA/CAA), typically up to 10% off the best available rate. These promotions are geared towards budget-conscious travelers looking to save on accommodation. The value proposition of Knights Inn Morrow, therefore, hinges almost entirely on its low price point. However, the extensive negative feedback regarding cleanliness, maintenance, and occasionally staff conduct severely impacts the perceived value. While the price might be low, the trade-off in terms of comfort, hygiene, and a positive guest experience appears to be substantial. For travelers searching "Hotels Near Of Me" and prioritizing the absolute lowest cost, this hotel might appear as an option. However, it is crucial for potential guests to set their expectations accordingly and be prepared for potential issues. The provided phone numbers, (770) 968-1483 and +1 770-968-1483, can be used to inquire directly about rates and specific availability, but guests are strongly advised to consider the detailed reviews before booking, as they offer a more realistic picture of the property's condition and service level.
1348 Southlake Plaza Dr, Morrow, GA 30260, USA
Get directionsThe place is dirty. The man at the front desk was rude and the first room they put me in was filthy. Dirty stained sheets and pillow cases. The floor was dirty and the outdated fixtures had dust on them. I immediately went back to the front desk and requested to be moved to another room. This room was 100 times better however it still wasn't clean. I was tired so just accepted the fact that I probably was in one of the best rooms this dump has to offer. It's a bed and a roof.
Sep 27, 2023 · Kevin WilliamsFirst off I will say I gave this hotel a 2 only because the front desk staff was very helpful, and caring. My fiance and I checked in Tuesday October 17th. The room that we received had no towels no remote there was tissue in the toilet the bed was too low and although it was a non smoking room it had a very bad smell.... The front desk attendant apologized and offered to find us a better room. Meanwhile the lobby was full with upset people complaining about not having service to their rooms and no towels. When she finished assisting those guests she and my fiance walked door to door until they found one that was suitable for us. This room was nice but the sheets and bed spread had spots all over them and the pillow cases were filthy. The short lady at the front desk by the name of Catina, not only brought us towels and sheets but she changed the sheets on our bed got a clean bed spread made our bed and changed our pillow cases because housekeeping had left for the day. My fiance is a Veteran and she stated that she wanted to make our stay as comfortable as possible. We even offered her a $20 tip which she declined. Catina the generosity you gave speaks volumes we thank you for everything. If the manager sees this she should get rid of the housekeeping staff and hire people that actually care about their job......
Oct 20, 2017 · Jalisa LDO NOT STAY HERE. This place is absolutely disgusting. My boyfriend and I are on vacation and stayed in nicer hotels for cheaper than what we paid for this horrible place. The room smells pee. Our dog now has fleas. The bedding is absolutely disgusting. Hairs all over and stains too. Does anyone actually even clean these rooms? We already paid for the night but we are so upset and scared to stay here we're leaving now!! Do yourself a favor and keep looking.
Mar 24, 2018 · Gabrielle KyllonenDO NOT stay at this location. 1. The rooms are disgusting and the bedding smells of pee. 2. Customer service is VERY rude and dishonest 3. HORRIBLE HOTEL Me and my mother booked this location with a credit card and every room we have went to was disgusting. This location used to be a Red Roof Inn and we had went before. It was very nice for the price and was always clean. When me and my mother asked for a refund, the lady at the front desk claimed to have issued us one. We were there about a month ago and we have NOT received our refund and we're still having to dispute it because of their dishonesty. !!!DO NOT!!! BOOK AT THIS LOCATION!!!
Oct 25, 2017 · Lailah Bey“Bed Bugs”- They don’t change the sheets. They just make the bed up and do a Light sweep. I was bitten pretty bad and didn’t get any sleep. I’m going to check out early although I booked for a week... I can’t take it this is crazy. No phone in the room and The front office worker smells like weed. They lock you out automatically when you leave for several hours. Sink and Toilet clogged even when they put me in another room. Light fixtures don’t always work do forget that late night book... They are stingy with wash clothes and towels as well. Not worth it, do yourself a favor!
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