Lakeview Hotel and Restaurant ico

Lakeview Hotel and Restaurant

Hotels Near Of MeNew YorkChautauqua CountyMayvilleWater Street

13 Water St, Mayville, NY 14757, USA

4.0

I'd think twice about eating here during any busy time. Food was your average restaurant food but service was beyond horrible. We were visiting on a snowmobile trip and arrived after 2 as the restaurant was thinning out from the lunch crowd. We were told we could be seated but it w would be about 10 minutes for someone to be at our table. And another 20 minutes to take food orders. We agreed and sat down. To our surprise our server came over with 3 minutes, greeted us and said she had to cash out a table abs she would be right back. 30 minutes later , she never returned. I then let the hostess know, who I watched tell our server of our issue. To make it worse, a couple was seated at a table across from us about 5 minutes after us. I watched another server take their drink order, order and bring out apps, take their meal order and be served their meal... before our server ever came back!! That is unacceptable. When the server did come take our orders, she never apologized and simply said "they've been slammed". After 50 minutes of waiting and with two kids, that is unacceptable!!! A simple apology and no excuses would have been sufficient. Especially since we watched a table be be served and eat even before we were acknowledged. It was so bad the hostess came over and said, I would not blame you if you left and went somewhere else. She then proceeded to give us a list of other dining options near by!! No offer of a comp, no apology from the server and just a lack of understanding from the server has me never wanting to go back.

Walleye Wiz
  • Overview
  • (716) 753-2813
  • chqlakeview.com

Lakeview Hotel and Restaurant Introduce

For individuals exploring accommodation options on the "Hotels Near Of Me" platform, particularly in the picturesque lakeside village of Mayville, New York, the Lakeview Hotel and Restaurant presents itself as a prominent and multi-faceted destination. Located at 13 Water St, Mayville, NY 14757, USA, this establishment is more than just a hotel; it's an iconic part of the Chautauqua Lake experience, combining lodging, dining, and retail in one convenient lakeside spot.

Environment and Location

The Lakeview Hotel and Restaurant boasts an enviable location right on Water Street, placing it in the heart of Mayville and offering direct access to the beauty of Chautauqua Lake. This prime position is a significant draw, providing guests with potential lake views and immediate proximity to waterfront activities. Mayville itself is a charming village, serving as the county seat of Chautauqua County. It's known for its serene atmosphere, historic architecture, and as a gateway to the vast recreational opportunities of Chautauqua Lake. The lake is a popular spot for boating, fishing, kayaking, and in winter, snowmobiling, which is specifically mentioned in customer reviews related to the restaurant. The hotel's location makes it a convenient base for exploring nearby attractions such as Mayville Lakeside Park, which offers a beach, playground, and various recreational facilities. Other popular destinations like the Chautauqua Institution, National Comedy Center, and Lucille Ball Desi Arnaz Museum are also within reasonable driving distance, making the Lakeview an appealing choice for a diverse range of visitors. The overall environment is one of relaxed lakeside living, offering a blend of natural beauty and small-town charm.

Services and Amenities

The Lakeview Hotel and Restaurant offers a range of services designed to cater to both hotel guests and day visitors to its popular restaurant and bar. The establishment features comfortable accommodations, with rooms potentially offering lake views, contributing to a scenic stay. While specific details on in-room amenities are not extensively detailed, general expectations for hotels in this category include private bathrooms, climate control (air conditioning/heating), and basic entertainment options. Some online sources indicate that rooms may feature amenities such as flat-screen TVs, coffee/tea makers, and private bathrooms with shower/tub combinations.

The "Restaurant" aspect is a significant part of the Lakeview's offering. The Lakeview Restaurant is a well-known dining spot in Mayville, offering a variety of food and drinks. It is often described as having a warm, friendly atmosphere and features live entertainment, making it a lively hub, especially during evenings. The menu typically includes American cuisine, with options for lunch and dinner. Adjacent to the restaurant is the bar/lounge area, which provides a space for guests to relax and socialize. The presence of a gift shop, "Pirate's Cove Gift Shop," adds another unique dimension to the property, offering a range of collectibles, memorabilia, antiques, and unique treasures. This multi-purpose approach caters to a broader audience, ensuring that whether guests are looking for a place to stay, a meal, a drink, or a souvenir, they can find it at the Lakeview.

In terms of general hotel services, guests can typically expect a front desk, though specific operating hours might vary (some information suggests limited front desk hours). Free Wi-Fi is generally available in public areas and potentially in rooms. Free self-parking is also a common amenity, which is crucial for guests traveling to this region. While the provided reviews highlight significant issues with restaurant service, particularly during busy times, the hotel component aims for comfort. It's important for prospective guests to consider the dual nature of the establishment – a hotel and a busy restaurant – when managing expectations.

Features and Unique Aspects

The most distinctive feature of the Lakeview Hotel and Restaurant is its integrated approach, combining lodging, dining, and retail into one lakeside destination. The "Lakeview" in its name is a direct reference to its advantageous position on Chautauqua Lake, offering scenic vistas that enhance the guest experience. The restaurant is a key feature, often hosting live music, contributing to a vibrant social atmosphere. The "Pirate's Cove Gift Shop" is another unique aspect, providing a quaint shopping experience directly on-site.

Customer reviews, however, shed light on a crucial aspect of the restaurant's operation. While the setting and food are generally described as average, the service quality, particularly during busy periods, has been a significant point of contention. Reviews describe unacceptable waiting times, lack of apologies from staff, and a perception of disorganization, with one instance even leading to a hostess recommending other dining options. This suggests that while the Lakeview aims to be a comprehensive hospitality provider, its restaurant service can be inconsistent. This feedback is vital for potential visitors, as it indicates that while the location and concept are strong, the execution of restaurant service might fall short, especially when demand is high. It's a landmark on Chautauqua Lake, aiming to offer "great food, warm friendly people, and wonderful music," but the customer experiences indicate that service quality can be a detractor from this ideal.

Promotional Information

Specific promotional information for the Lakeview Hotel and Restaurant, beyond its general offerings, is not readily available in the provided data. However, as an establishment with both hotel and restaurant components, it might engage in various promotional activities to attract guests searching on "Hotels Near Of Me." Potential promotions could include:

  • Seasonal Packages: Given its lakeside location, the Lakeview might offer special packages tied to seasonal activities, such as summer boating excursions, fall foliage tours, or winter snowmobiling trips. These packages could include discounted room rates combined with meal vouchers or activity passes.
  • Dining Deals: The restaurant might run daily specials, happy hour promotions at the bar, or themed dinner nights to attract local patrons and hotel guests alike. Information about these would typically be found on their direct website or local advertisements.
  • Event Hosting: The venue might offer special rates or packages for groups hosting events, such as banquets, parties, or small gatherings, leveraging its restaurant and bar facilities.
  • Direct Booking Incentives: Like many independent hotels, the Lakeview might offer slight discounts or added perks (e.g., a complimentary appetizer) for guests who book directly through their phone lines at (716) 753-2813 or +1 716-753-2813, bypassing third-party booking platform commissions.

It is highly recommended that prospective guests contact the Lakeview Hotel and Restaurant directly at the provided phone numbers ((716) 753-2813 or +1 716-753-2813) to inquire about current room availability, rates, and any ongoing promotions for both the hotel and restaurant. Given the feedback on restaurant service, it might also be beneficial to call ahead for reservations during anticipated busy times, especially if dining is a primary reason for the visit. This direct communication will provide the most accurate and up-to-date information, helping guests to plan their visit to Mayville and the Lakeview Hotel and Restaurant effectively.

Lakeview Hotel and Restaurant Photos

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Lakeview Hotel and Restaurant Location

Lakeview Hotel and Restaurant

13 Water St, Mayville, NY 14757, USA

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Reviews

I'd think twice about eating here during any busy time. Food was your average restaurant food but service was beyond horrible. We were visiting on a snowmobile trip and arrived after 2 as the restaurant was thinning out from the lunch crowd. We were told we could be seated but it w would be about 10 minutes for someone to be at our table. And another 20 minutes to take food orders. We agreed and sat down. To our surprise our server came over with 3 minutes, greeted us and said she had to cash out a table abs she would be right back. 30 minutes later , she never returned. I then let the hostess know, who I watched tell our server of our issue. To make it worse, a couple was seated at a table across from us about 5 minutes after us. I watched another server take their drink order, order and bring out apps, take their meal order and be served their meal... before our server ever came back!! That is unacceptable. When the server did come take our orders, she never apologized and simply said "they've been slammed". After 50 minutes of waiting and with two kids, that is unacceptable!!! A simple apology and no excuses would have been sufficient. Especially since we watched a table be be served and eat even before we were acknowledged. It was so bad the hostess came over and said, I would not blame you if you left and went somewhere else. She then proceeded to give us a list of other dining options near by!! No offer of a comp, no apology from the server and just a lack of understanding from the server has me never wanting to go back.

Feb 25, 2025 · Walleye Wiz

Stopped by with a group after a day snow mobiling. Sat at the bar to chat and enjoy a few beers and wings. There was only one other group of old guys in the bar area. Long story short, we did not appreciate her attitude and behavior towards us. Next time we will find another place along the lake to spend our money. Who needs that kind of treatment on a day out with friends?

Mar 01, 2025 · Paul McKeown

Blonde tall bartender is always rude. She doesn't get that customers come before her. Will not be back if she is working. Been rude several times.

Mar 03, 2025 · Lynn

Did the Big Fish Triathlon on a Saturday and needed to refuel afterwards! AMAZING chicken bacon ranch wrap. We got two cold beers and sat outside. Our waitress (maybe general manager?) was quick, polite, and on it. Love the views, loved the vibe. Would definitely come here again if I was in town!

Jun 15, 2024 · Mallory Petrus

For a Foot Long and some Onion Rings, it was pretty solid. The waitress brought us some water for Walter, which was very nice! Sahlens Hot Dogs are always a crowd pleaser! Thanks for everything!

Sep 12, 2024 · cranium2001

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