New Orleans Marriott Metairie at Lakeway

For those of us living in and around the Greater New Orleans area, or even just passing through, the New Orleans Marriott Metairie at Lakeway stands as a prominent landmark on the shores of Lake Pontchartrain. This hotel isn't just another lodging option; it's a AAA Four Diamond award-winning property that aims to blend classic Southern charm with modern amenities, catering to a diverse range of guests from business travelers to those seeking a serene escape from the city's hustle and bustle.

The Marriott brand is synonymous with quality, and this Metairie location strives to uphold that reputation, providing a sophisticated and comfortable environment. While it has recently undergone some transformations, with ongoing renovations to enhance the guest experience, its core commitment to service and convenience remains. Let's take a closer look at what makes the New Orleans Marriott Metairie at Lakeway a significant establishment in our local hospitality landscape.

The New Orleans Marriott Metairie at Lakeway boasts an enviable address at 3838 N Causeway Blvd, Metairie, LA 70002, USA. This strategic location places it at the very heart of Metairie’s central business district, offering immediate access to the iconic Causeway Boulevard, one of the world's longest continuous bridges over water, leading directly across Lake Pontchartrain.

The hotel's position provides stunning views of Lake Pontchartrain and the New Orleans skyline, creating a picturesque backdrop for your stay. For those flying into the region, Louis Armstrong New Orleans International Airport (MSY) is conveniently located just minutes away, making arrivals and departures straightforward. Access to downtown New Orleans and its myriad attractions, including the historic French Quarter, Bourbon Street, the Mercedes-Benz Superdome, and the Smoothie King Center, is approximately a 15-20 minute drive, depending on traffic conditions, thanks to the proximity of major roadways. While public transportation options are available, a personal vehicle or ride-sharing service offers the most flexibility for exploring the diverse offerings of the metro area. The hotel provides both covered self-parking and valet parking options (for a fee), including wheelchair-accessible parking, which is a valuable convenience in this busy area. Its location also makes it ideal for guests attending events at nearby venues or conducting business within Metairie's thriving commercial hub.

The New Orleans Marriott Metairie at Lakeway offers an extensive array of services designed to meet the needs of every guest, from the meticulous business traveler to the relaxed vacationer.

Services Offered:

• 24-Hour Front Desk: The hotel provides round-the-clock front desk service, with staff available to assist with check-in, check-out, inquiries, and local information. While some past reviews mention inconsistent front desk experiences, the hotel is actively working to enhance service quality.

• Valet Parking: A highly praised valet team offers convenient parking services, making arrivals and departures smooth and easy, especially for guests with luggage or specific needs.

• Room Service: For guests who prefer to dine in the comfort of their room, the hotel offers room service with various menu options.

• Concierge Services: The concierge desk is available to assist with tour bookings, ticket purchases, local recommendations, and any other special requests to enhance your stay.

• Dry Cleaning/Laundry Service: Professional dry cleaning and on-site laundry facilities are available, catering to guests on longer stays or those needing quick garment care.

• Business Center: A 24-hour business center with computers, printing, and other essential services is provided for corporate guests.

• Meeting and Event Facilities: With over 10,000 square feet of flexible event space, including ballrooms and meeting rooms, the hotel can accommodate various corporate and social events, including weddings, with full-service in-house catering.

• ATM/Banking Services: An ATM is available on-site for convenient cash withdrawals.

• Luggage Storage: Secure luggage storage is provided for guests arriving early or departing late.

• Multilingual Staff: The hotel employs multilingual staff to ensure effective communication with international guests.

• Daily Housekeeping: Rooms are subject to daily housekeeping to maintain cleanliness and comfort.

• Express Check-in/Check-out: For a swift and efficient experience, express check-in and check-out options are available.

The New Orleans Marriott Metairie at Lakeway boasts several impressive features and highlights that set it apart, offering guests a memorable and comfortable stay.

Features / Highlights:

• Renovated Guest Rooms and Public Spaces: The hotel is currently undergoing multi-phase renovations, with state-of-the-art elevators featuring enhanced functionality and stylish interiors already completed. Phase 2 renovations will refresh all guestrooms and corridors, promising updated, modern accommodations.

• Stunning Views: Many of the 220 guest rooms and suites offer exceptional views of Lake Pontchartrain or the New Orleans skyline, providing a picturesque backdrop to your stay.

• Luxurious Bedding: Rooms feature premium bedding, including down comforters, pillowtop beds, and cotton-rich linens, designed for a well-rested sleep.

• 55-inch Flat-Screen TVs: Guest rooms are equipped with large 55-inch flat-screen TVs with premium channels, offering entertainment options.

• BISTREAUX Metairie Restaurant & Bar: The on-site BISTREAUX Metairie restaurant serves breakfast, lunch, and dinner, focusing on locally sourced ingredients and Southern delicacies. The Bistreaux Bar offers a selection of drinks in a cozy ambiance.

• The Market Coffee House: Guests can grab Starbucks coffee and specialty beverages, along with light snacks and grab-and-go breakfast and lunch items at The Market.

• 24-Hour Fitness Center: A well-equipped 24-hour fitness center allows guests to maintain their workout routines at their convenience.

• Complimentary Wi-Fi in Public Areas: While in-room Wi-Fi may be free for Marriott Bonvoy members, complimentary Wi-Fi is available in the hotel lobby and restaurant areas.

• M Club Lounge Access: M Club Rooms and Suites come with exclusive access to the M Club Lounge, an elite space for work, relaxation, and complimentary food and beverage offerings for eligible guests.

• AAA Four Diamond Award: The hotel has received the prestigious AAA Four Diamond Award, recognizing its high standards of service and quality.

• Eco-Friendly Practices: The hotel utilizes LED light bulbs and eco-friendly cleaning products, showcasing a commitment to sustainability.

As a Marriott property, the New Orleans Marriott Metairie at Lakeway participates in the Marriott Bonvoy loyalty program, which is a fantastic avenue for accessing promotions and special offers.

• Marriott Bonvoy Member Rates: Members of the Marriott Bonvoy program (free to join) consistently receive exclusive discounted rates when booking directly through Marriott channels. These rates are often the lowest available and come with additional perks.

• Earn and Redeem Points: Marriott Bonvoy members earn points on eligible stays and purchases, which can be redeemed for free nights, unique experiences (Marriott Bonvoy Moments), flights, car rentals, and more.

• Elite Status Benefits: As members achieve higher elite tiers (Silver, Gold, Platinum, Titanium, Ambassador), they unlock enhanced benefits such as bonus points, late checkout (based on availability), complimentary in-room Wi-Fi, enhanced room upgrades (including select suites for higher tiers), and lounge access (for Platinum Elite and above, where available).

• Limited-Time Offers: Marriott frequently runs limited-time promotions, such as "Earn 5 Free Nights, Our Best Offer," which can provide significant bonus points or other valuable rewards for booking stays.

• Package Deals: Look for package deals that might combine your stay with local attractions, dining credits, or other amenities, especially during key New Orleans events or seasons.

• AAA and AARP Discounts: Members of AAA and AARP can often receive special discounted rates on their stays.

• Group Discounts: For those traveling in groups or planning events, the hotel offers group rates and incentives, which can be arranged by contacting their sales team.

For the most up-to-date and specific promotions, it is highly recommended to visit the official Marriott website for New Orleans Marriott Metairie at Lakeway or to contact the hotel directly.

To connect with the New Orleans Marriott Metairie at Lakeway, here is their contact information:

• Address: 3838 N Causeway Blvd, Metairie, LA 70002, USA

• Phone: (504) 836-5253

• Mobile Phone: +1 504-836-5253

For us Louisiana locals, the New Orleans Marriott Metairie at Lakeway offers compelling reasons for a stay, extending far beyond typical tourist visits. If you're undertaking home renovations in Metairie or nearby parishes, this hotel provides a sophisticated and comfortable temporary residence. The ongoing renovations mean you'll likely benefit from updated rooms and facilities, ensuring a pleasant "home away from home" experience. Its location on Causeway Boulevard is perfect for locals who need to commute to various parts of the Greater New Orleans area without dealing with the constant traffic of the city's core.

For special occasions, like anniversaries or a pre-cruise stay before heading to the Port of New Orleans, the hotel offers a luxurious yet convenient escape. The stunning views of Lake Pontchartrain and the New Orleans skyline from many rooms provide a refreshing change of scenery without leaving the familiar surroundings. Furthermore, for local businesses or organizations, the extensive meeting and event facilities, combined with the hotel's professional staff, make it an ideal venue for corporate gatherings, banquets, or even family celebrations. While past customer feedback points to some inconsistent front desk service, the consistently praised valet team demonstrates a high level of hospitality that many locals value. Marriott's commitment to improving the guest experience through renovations and its Bonvoy loyalty program benefits further solidify its appeal. Whether it's for business, a staycation, or accommodating visiting relatives, the New Orleans Marriott Metairie at Lakeway offers a blend of accessibility, amenities, and comfort that makes it highly suitable for locals.