Quality Inn ico

Quality Inn

Hotels Near Of MeTennesseeCocke CountyNewportCosby Highway

1010 Cosby Hwy, Newport, TN 37821, USA

3.0

Just don't use this hotel. Seriously. The only part that wasn't dirty was the bed (thank god). The rest is really bad. Literally everything else is unclean. Everything. Shower didn't even function. Pool looks like it's not been used in years. Could clearly hear and understand people whisper outside the door. If you do choose to stay at this hotel, just make sure you have a look first. It's really that bad.

James
  • Overview
  • (423) 237-7066
  • www.choicehotels.com

Quality Inn Introduce

Welcome to the Quality Inn in Newport, Tennessee, a hotel designed to offer a straightforward and accessible lodging option for travelers passing through or exploring the scenic East Tennessee region. Situated conveniently off I-40, our hotel aims to provide essential amenities and a practical place to rest for those visiting the Great Smoky Mountains National Park, Forbidden Caverns, or other local attractions. As part of the Quality Inn brand, we strive to deliver consistent service and a comfortable stay, ensuring you have a convenient base for your adventures.

At Quality Inn Newport, we understand that guests are looking for a reliable and functional place to stay, especially when traveling. While we focus on providing core amenities such as complimentary breakfast and Wi-Fi, we recognize that traveler experiences can vary. We encourage all guests to communicate directly with our front desk team about any immediate concerns during their stay, as direct feedback allows us to address issues promptly and work towards a better experience. Our aim is to provide a practical and accessible option for those looking to explore the natural beauty and local charm of Newport and the surrounding Smoky Mountain area.

The Quality Inn is strategically located at 1010 Cosby Hwy, Newport, TN 37821, USA. This location offers excellent accessibility for travelers, especially those utilizing Interstate 40 (I-40). Our hotel is just minutes off I-40 (Exit 435), making it incredibly convenient for those driving through Tennessee or using it as a gateway to the region’s attractions. This prime spot on Cosby Highway ensures easy navigation to and from the property.

For Tennesseans looking to explore our state's natural wonders, the Quality Inn Newport provides a practical starting point. We are situated approximately 13.5 miles (about a 20-minute drive) from the majestic Great Smoky Mountains National Park, offering relatively quick access to hiking trails, scenic drives, and abundant wildlife. This makes it a suitable base for day trips into the park without the higher lodging costs often found closer to popular tourist hubs like Gatlinburg and Pigeon Forge.

Speaking of popular destinations, Dollywood and Pigeon Forge are within a reasonable driving distance, approximately 29 miles (around a 45-minute to an hour drive depending on traffic). Other nearby attractions include Forbidden Caverns, just minutes away, and the Bush Beans Museum and Cafe, approximately 11 miles from the hotel. Newport's downtown area is also within a mile, providing access to local dining and services.

The hotel’s location on a main highway also means it's surrounded by readily available dining options, including popular chains like Waffle House, Cracker Barrel, Ruby Tuesday, and various pizza places, all within a short walk or drive. Ample free self-parking is available on-site, including designated RV, bus, and truck parking (though fees may apply for larger vehicles), adding to the convenience for all types of travelers.

At Quality Inn Newport, we aim to provide guests with a range of essential services and amenities designed to offer comfort and convenience during their stay. We focus on the core necessities that make a trip more manageable and enjoyable.

  • Complimentary Continental Breakfast: Start your day with a free continental breakfast, typically served daily between 6:00 AM and 9:00 AM. While offerings can vary, it generally includes hot items like waffles or eggs, along with cereals, fresh fruit, coffee, and juices.
  • Free High-Speed Wi-Fi: Stay connected with complimentary wireless internet access available in all guest rooms and public areas, suitable for checking emails, Browse, or light streaming.
  • Indoor Heated Pool and Hot Tub: The hotel features an indoor heated swimming pool and a hot tub. The pool is generally open from 10:00 AM to 10:00 PM. Please note: Recent guest reviews indicate that the pool and hot tub may not always be operational. It's advisable to confirm their working status directly with the hotel upon booking if these amenities are crucial to your stay.
  • Pet-Friendly Accommodation: We understand that your furry friends are part of the family. Pets (dogs and cats only) are allowed upon request in specific rooms, with an extra charge of $15.00 per pet, per night. Service animals are exempt from fees.
  • 24-Hour Front Desk: Our front desk staff is available around the clock to assist with check-ins, check-outs, local information, or any other requests or concerns you may have during your stay.
  • Ample Free Parking: We offer convenient complimentary self-parking on-site for all guests. RV, bus, and truck parking are also available.
  • In-Room Amenities: Each guest room is equipped with standard comforts including a 42-inch flat-screen TV with premium cable channels, a microwave, mini-refrigerator, coffee/tea maker, hairdryer, iron, and ironing board. All rooms are climate-controlled with air conditioning and heating.
  • Business Services: For our business travelers, access to copy and fax services is available, along with meeting rooms that can accommodate events.
  • Laundry Facilities: Self-serve coin-operated laundry facilities are on-site for guest convenience, particularly useful for longer stays.
  • Vending Machines: Snacks and beverages are available for purchase from vending machines located within the hotel.
  • Lobby Fireplace: Enjoy a cozy ambiance in the lobby, which features a fireplace.
  • Accessibility Features: The hotel offers wheelchair-accessible parking and facilities to accommodate guests with mobility needs.

The Quality Inn Newport offers several features that contribute to its appeal as a practical lodging choice, particularly for budget-conscious travelers or those needing a convenient stopover in the East Tennessee region.

  • Strategic Highway Access: Its location directly off I-40 is perhaps its strongest highlight. This makes it incredibly easy to reach for travelers coming from various parts of Tennessee or beyond, and provides a quick launchpad for visiting the Great Smoky Mountains, Pigeon Forge, or Knoxville.
  • Affordable Pricing: Quality Inn is known for providing value, and this location generally offers more budget-friendly rates compared to hotels closer to the major tourist hubs of Gatlinburg and Pigeon Forge. This allows travelers to save on accommodation while still being within a reasonable driving distance of attractions.
  • Complimentary Breakfast: The free continental breakfast is a significant value-add, helping guests start their day without an extra expense and saving time on finding an outside breakfast spot.
  • Pet-Friendly Accommodation: For many, the ability to travel with pets is a non-negotiable, and the hotel's pet-friendly policy caters to this important need, making it an accessible option for those traveling with their furry companions.
  • Indoor Pool and Hot Tub (When Operational): While recent reviews indicate inconsistencies, the presence of an indoor heated pool and hot tub (when available) offers a welcome amenity for relaxation and recreation, especially for families.
  • Proximity to Dining: Being located on Cosby Highway means a variety of popular chain restaurants are within very close proximity, providing convenient dining options for guests.
  • Basic In-Room Conveniences: The inclusion of microwaves, mini-refrigerators, and coffee makers in every room provides practical conveniences that enhance the comfort of a stay, allowing guests to store snacks or prepare simple meals.

It's important for prospective guests to be aware of recent customer feedback which highlights significant concerns regarding cleanliness, maintenance issues (such as non-functional showers, broken amenities), and the operational status of facilities like the pool and hot tub. While the hotel states it offers these amenities, recent experiences suggest they may not always be available or in optimal condition. Guests are strongly advised to read recent reviews and consider contacting the hotel directly to confirm the current status of specific facilities and room conditions before booking, especially if cleanliness and fully functional amenities are top priorities.

As a Quality Inn property, the hotel in Newport, TN, participates in brand-wide promotions and special offers through Choice Hotels International. While specific deals can vary by season and demand, here are common types of promotions you might find when planning your stay:

  • Choice Privileges® Member Discounts: If you are a member of Choice Privileges, the loyalty program for Choice Hotels, you can typically access exclusive member-only rates, earn points toward free nights, and benefit from other perks. Joining Choice Privileges is free and offers immediate advantages.
  • Seasonal Sales & Promotions: Choice Hotels frequently runs seasonal sales (e.g., "Stay Twice, Earn a Free Night," "Summer Savings," "Fall into Savings") that offer discounts on stays or bonus points. It's always advisable to check the Choice Hotels website for the latest promotions that might coincide with your travel dates.
  • AAA/AARP Discounts: Members of AAA (American Automobile Association) and AARP (American Association of Retired Persons) are generally eligible for discounted rates, providing a consistent saving option.
  • Government/Military Rates: Special rates are typically available for active and retired military personnel, as well as government employees, as a token of appreciation for their service.
  • Advance Purchase Rates: Booking your stay well in advance can often lead to savings. These rates are usually non-refundable but can offer a lower price compared to standard flexible rates.
  • Package Deals: While less common for basic hotels, sometimes localized packages might be offered in conjunction with nearby attractions (e.g., discounted tickets for Forbidden Caverns). It's worth checking the hotel's direct booking page or calling.

To ensure you secure the best possible rate and take advantage of any current promotions, we highly recommend checking the official Choice Hotels website for Quality Inn Newport or contacting the hotel directly at the phone number provided. Always compare rates and review the terms and conditions of any offer before booking, especially given the varying guest experiences noted in recent reviews.

For inquiries, reservations, or any assistance during your stay, the Quality Inn Newport team is available to help. Please use the following contact information:

  • Address: 1010 Cosby Hwy, Newport, TN 37821, USA
  • Phone: (423) 237-7066
  • Mobile Phone: +1 423-237-7066

Our front desk operates 24 hours a day, ensuring that there is always someone available to assist you, whether you're calling to make a new reservation, modify an existing one, or require assistance during your stay. We encourage guests to reach out with any concerns or requests during their visit, as direct communication allows us to provide the best possible service. We look forward to welcoming you to Newport, Tennessee.

For Tennesseans, the Quality Inn Newport offers a practical and economically minded lodging option, particularly for those looking to explore the natural beauty and attractions of East Tennessee without breaking the bank. It's especially suitable for locals seeking a convenient stopover or a budget-friendly base from which to launch their adventures.

If you're planning a trip to the Great Smoky Mountains National Park, a visit to Forbidden Caverns, or a day of fun in Pigeon Forge and Dollywood, the hotel's location just off I-40 is a significant advantage. It allows for easy access from across the state and quick drives to these popular destinations, often bypassing the higher accommodation costs and traffic of the more tourist-heavy areas. For our state residents who value practicality and convenience, this direct highway access is a huge plus.

The provision of free continental breakfast and in-room amenities like microwaves and refrigerators adds value, allowing you to save money and manage your meals more flexibly, which is always a bonus for local travelers. While recent reviews indicate areas for improvement in cleanliness and facility maintenance, for those who prioritize a functional and affordable place to rest after a day of exploring, and are comfortable communicating directly with the hotel staff for immediate needs, the Quality Inn Newport remains a viable choice. It provides a no-frills, accessible option that serves as a practical gateway to the scenic wonders and attractions that make our part of Tennessee so special.

Quality Inn Photos

Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4
Quality Inn 4

Quality Inn Location & Map

1010 Cosby Hwy, Newport, TN 37821, USA

Reviews

Just don't use this hotel. Seriously. The only part that wasn't dirty was the bed (thank god). The rest is really bad. Literally everything else is unclean. Everything. Shower didn't even function. Pool looks like it's not been used in years. Could clearly hear and understand people whisper outside the door. If you do choose to stay at this hotel, just make sure you have a look first. It's really that bad.

Apr 06, 2025 · James

PLEASE BOOK SOMEWHERE ELSE. Booked here years ago in 2018 and was the best place to go to. Had hot tub pool and great breakfast then. So i booked it again when i came down and it was HORRIBLE and depressing. So I booked online and should have read the reviews but thinking since its a choice hotel lol it would be good. When I came I asked about the pool and hot tub and they said they were not working and dont know when they will be working even tho they have water in both. Was told could get a refund from online and go elsewhere that was much higher in price now the day of reservation and also check in wasnt till 3pm and had to be to the funeral home at 5pm. Driving 8 hours said no just take this one. Got to the room felt like it was wet and guess the carpet was. Went to sleep and woke up at 1 am to find a roach on the counter, coffee pot had no coffee, creamer or sugar. Went back to bed and air conditioner felt like damp air. Face plate not on electric plug im glad no pet or kids and then no phone for wake up or incoming calls internet was worthless and shower fell apart and started cold water and most of the place was empty. Security doors didn't work and no locks on doors. So we get up get ready to leave after asking for late checkout the key card was turned off before 10am and checkout time was noon. We went to get the breakfast and they said it closed at 9 am. I was like omg WORST place i have ever stayed and will never book there again. This taught me a valuable lesson and from now on I will not stay anywhere less they are a 5 star hotel/motel i would rather pay more then stay in this run down place ever again. I actually was afraid the TV was going to play porn on it because it was so low class with paint pealing, ceiling tiles missing just horrific. *UPDATE* YOU RESPOND TO ALL THESE HORRIBLE REVIEWS BUT YET NOTHING IS BEING DONE. I WROTE TO CHOICE HOTELS I CANT BELIEVE THEY DONT LOOK IN ON THESE PROPERTIES TO MAKE SURE THEY ARE UP TO CODE FOR ONE AND YOUR DOING WHAT YOUR SUPPOSED TO BE BECAUSE THIS IS THE QORST HOTEL I HAVE EVER STAYED IN I ACTULLY WAS WAITING FOR PORN TO COME ON THE TV IT WAS THAT BAD OF A HOTEL THINKING IT WAS RENTED BY THE HOUR. YOUR POOL HAD WATER AND HOT TUB DID BUT YET YOU ACTED LIKE IT JUST BROKE DOWN WHEN IN THE REVIEWS ITS BEEN DOWN AND WE GOT TO THE BREAKFAST AREA A LITTLE AFTER 9AM AND EVERYTHING WAS ALREADY CLEANED AND GONE LIKE NOT EVEN COFFEE BECAUSE I DONT BELIEVE YOU EVEN HAD A BREAKFAST OUT. BUT YOU HAVE SEEN THE PREVIOUS POSTS AND STILL HAVENT DONE ANYTHING SO EVIDENTLY AS LONG AS PEOPLE WILL STAY YOU WILL JUST LEAVE IT. IF I WOULD HAVE READ THE REVIEWS I WOULDNT HAVE STAYED HERE I WOULD HAVE WEBT TO HOLIDAY INN OR ECONO LODGE I WENT OFF OF WHAT THIS PLACE WAS LIKE IN 2018 AND I SHOULD HAVE REQD THE REVIEWS AND BOOKED ELSEWHERE.

Jun 15, 2025 · Darcey Miller

This is the most disgusting hotel ever. We only stayed here because the other hotels were completely booked. We had to leave our cabin due to wildfires and immediately when we drove into the parking lot we knew this place was basically a trap house. Poor conditions. Cigarette smell everywhere. Cigarette burns in the covers and question white substance on the top cover. Disgusting. We left at 7am as soon as we got the all clear to go back to our cabin. This is the most run down place ever. It needs to be demolished. If I could rate negative 10 stars I would.

Mar 06, 2025 · Shana Cuevas

This entire place is disgusting! From the parking lot, lobby, stairs, room. Awful. Black mold in both of our rooms, dead bugs, breakfast wasn’t available supposed to be included but wasn’t served. Only booked because it had a pool. Pool couldn’t be used. Every hotel around was booked fully so we had no choice. I was charged an extra $230 when I left the lobby. I asked about it and was told I would be refunded and never received a dime. I wish I could give it negative stars. DO NOT STAY HERE!!!!

Mar 26, 2025 · Kayla M

This was the most disgusting hotel I have ever stayed in. I got got bed bugs lice and there were roaches crawling all over the bathroom area. This hotel would not issue a refund. I tried. My bank is refuteting the charge.. Im itichy and allergic anyway. Hours later found bugs in my hair. Dont I repeat dont stay here.

May 29, 2025 · Trina Weir

Hotels Near Of Me

Hampton Inn Newport

Hampton Inn Newport

1020 Cosby Hwy, Newport, TN 37821, USA

Haven Motel

Haven Motel

1014 Cosby Hwy, Newport, TN 37821, USA

Holiday Inn Express & Suites Newport South by IHG

Holiday Inn Express & Suites Newport South by IHG

1022 Cosby Hwy, Newport, TN 37821, USA

Best Western Newport Inn

Best Western Newport Inn

1015 Cosby Hwy, Newport, TN 37821, USA

Family Inns of America

Family Inns of America

1025 Cosby Hwy, Newport, TN 37821, USA

English Creek Hideaway

English Creek Hideaway

1541 Lower English Creek Rd, Newport, TN 37821, USA

Econo Lodge

Econo Lodge

1149 Smokey Mountain Ln, Newport, TN 37821, USA

Smoky Mountain Villas Douglas Lake Resort

Smoky Mountain Villas Douglas Lake Resort

430 Sugar Cove Way, Newport, TN 37821, USA

Country Life Cramers Creekside Cabin

Country Life Cramers Creekside Cabin

6017, 6015-6017 Larkmoor Rd, Cosby, TN 37722, USA

Wander Sevierville Haven

Wander Sevierville Haven

1349 Mountain Ash Way, Sevierville, TN 37876, USA

Wanderlust Woods

Wanderlust Woods

910 Windy Hill Way, Cosby, TN 37722, USA

Cramers Creekside Cabins, Inc.

Cramers Creekside Cabins, Inc.

4319 Ground Hog Rd, Cosby, TN 37722, USA