Quality Inn

For Tennessee residents, whether planning a historical tour, a business trip, or simply a convenient overnight stop in East Tennessee, finding the right accommodation can significantly impact the travel experience. The Quality Inn in Greeneville, located at 3160 E Andrew Johnson Hwy, TN, presents itself as a recently renovated option designed to offer a comfortable and affordable stay. While guest experiences can vary, this hotel aims to provide essential amenities and a refreshed environment for travelers.

Greeneville, rich in history as the home of President Andrew Johnson, offers a blend of historical sites, natural beauty, and local charm. For locals across Tennessee, a stay here can be a gateway to exploring this unique part of the state without breaking the bank. The Quality Inn brand, part of Choice Hotels, generally focuses on delivering dependable value, and this specific location highlights recent renovations as a key draw for guests. This article aims to provide a clear, engaging, and factual overview of the Quality Inn Greeneville, from the perspective of a local Tennessee user, by consolidating available public data and real customer feedback to offer a comprehensive picture of what to expect.

It's important to approach any hotel with an understanding of its typical offerings and potential challenges. While some guests have praised the "newly renovated and clean" rooms and "professional and sweet" attendants, others have raised significant concerns regarding cleanliness, professionalism, and service consistency. We will delve into these aspects, ensuring you have a balanced view of the Quality Inn Greeneville, helping you decide if it aligns with your travel needs and expectations for your next visit to Greeneville.

The Quality Inn in Greeneville is strategically located at 3160 E Andrew Johnson Hwy, Greeneville, TN 37745, USA. This address places it directly on a major thoroughfare, U.S. Route 11E (Andrew Johnson Highway), which is a key artery connecting various towns in East Tennessee. For North Carolina locals traveling to or through Greeneville, this location offers excellent accessibility and ease of navigation, minimizing complicated detours.

The hotel's position on E Andrew Johnson Hwy means guests are typically within a short driving distance of various local attractions and amenities. For instance, it's approximately 3.6 miles from the Andrew Johnson National Historic Site, a significant landmark in Greeneville that chronicles the life and presidency of the 17th U.S. President. Other points of interest nearby include:

• Greeneville Community Hospital East: Approximately a 3-minute drive.
• Niswonger Performing Arts Center: Around a 6-minute drive, offering cultural entertainment.
• Dickson-Williams Mansion: A historic site offering insight into local history.
• Tusculum University: Close by, making the hotel convenient for campus visits.
• Local Dining: Several dining options, including chains like FATZ, Applebee's, Burger King, and local spots like La Perla Mexican Restaurant, Rocky's Pizza, and Stan's Bar-B-Q, are within a short drive.

While the hotel is conveniently located on a main road, some public reviews mention issues that might impact the immediate surroundings, such as "random stuff" and "pallets and furniture" around the first floor, which could affect the aesthetic. However, its primary advantage remains its straightforward access for drivers, with free self-parking available on-site, including space for RVs, buses, and trucks, although some sources indicate a fee for larger vehicles. This practical accessibility makes it a suitable stop for various types of travelers.

Quality Inn Greeneville aims to provide a range of standard services typical of a mid-tier hotel, focusing on guest comfort and convenience. While guest experiences regarding service quality can be mixed, the advertised offerings are as follows:

• Complimentary Buffet Breakfast: Guests receive a free buffet breakfast daily, generally served between 6:00 AM and 9:30 AM. This typically includes hot items like eggs and sausage, as well as continental options. One guest described the breakfast as "decent," while another noted it was "the worst hotel food I've had," suggesting variability or specific dietary needs not being met.
• Free Wi-Fi: High-speed wireless internet access is available throughout the property and in all guest rooms, ensuring guests can stay connected. Some sources also mention free wired internet.
• 24-Hour Front Desk: The hotel provides 24-hour front desk service, meaning staff are theoretically available around the clock for check-ins, check-outs, and assistance. However, a review noted that "No one was ever at the desk, we had to use their phone and wait 5 minutes for someone," indicating potential understaffing or intermittent presence.
• Seasonal Outdoor Pool: The hotel features a seasonal outdoor pool, available for guest use during warmer months (typically March to October), offering a recreational option.
• Fitness Center: A gym is available on-site, allowing guests to maintain their fitness routines while traveling.
• Business Center: A business center with computer access is provided for guests who need to work or print documents.
• Daily Housekeeping: Rooms are intended to receive daily housekeeping. However, one guest noted they had "a bunch of trash" and "small" trash cans, and the room was not cleaned during their two-night stay, despite towels smelling clean. "Change of bed sheets (on request)" and "Change of towels (on request)" are listed, implying a policy that might not include automatic daily full cleaning for shorter stays.
• Coffee/Tea in Common Area: Complimentary coffee and tea are typically available in the lobby or common areas.
• Vending Machines: For quick snacks and beverages, vending machines are on-site.
• Free Parking: The hotel offers free self-parking, with options for cars, RVs, buses, and trucks, although some sources indicate fees for larger vehicles.

While the range of services is comprehensive for its class, the quality of delivery, particularly regarding front desk presence and consistent room servicing, has been a point of concern for some guests.

The Quality Inn Greeneville highlights several key features intended to enhance guest comfort and experience. Many of these relate to its recent renovations, aiming to offer a more modern and appealing environment:

• Recently Renovated Rooms: A significant highlight is that the hotel has been "newly renovated," with one guest noting it "looks nice on the surface" and is "renovated." This suggests modern décor and updated fixtures in guest rooms.
• Spacious Rooms with Essential Amenities: The 55 rooms are individually furnished and include amenities such as air conditioning, flat-screen TVs with premium channels, microwaves, refrigerators, coffee/tea makers, desks, and iron/ironing boards. "Pillowtop beds" are also advertised, though one guest found their "bed was stiff."
• Free WiFi: Available in all rooms and public areas, offering reliable internet access for guests.
• Seasonal Outdoor Pool: Provides a refreshing option for relaxation and recreation during the warmer seasons.
• Fitness Center: Allows guests to stay active on their travels.
• Complimentary Hot Breakfast: While opinions vary on the food quality, the inclusion of a hot breakfast is a valuable perk for guests, saving time and money.
• Pet-Friendly Policy: While some sources indicate this specific Quality Inn does not allow pets, other sources state they are pet-friendly, with a fee (e.g., $15 per pet, per night or $20 per pet per night), and allow up to two pets with weight limits. This discrepancy is important for guests with pets. Official direct contact is recommended to confirm the current pet policy for this specific location. Given the conflicting information, for the purpose of this content, it is crucial to state that conflicting information exists on pet policy for this specific Quality Inn and direct verification is needed.
• Safety Features: The property is equipped with safety features including a carbon monoxide detector, fire extinguisher, smoke detector, security system, first aid kit, and window guards.
• Good Location for Access: Situated on a major highway, offering ease of access to local attractions and routes, as highlighted previously.

However, it is crucial to address the significant negative feedback. Some guests reported "sticky floors" and "boogers" on walls in their rooms, alongside "stains on towels" despite them smelling clean. Concerns about professionalism included "random stuff around the front desk and first floor" and an "unprofessional" appearance, as well as a "plugged in power strip under the water fountain, that’s a huge fire hazard!!" These serious issues indicate that while renovations have occurred, consistent maintenance, deep cleaning, and adherence to professional standards may be areas of concern.

As a Quality Inn, this hotel is part of the Choice Hotels chain, which frequently offers a variety of promotions. While specific deals can change, North Carolina locals looking to book a stay at the Quality Inn Greeneville can often take advantage of the following types of promotions:

• Choice Privileges Member Rates: By signing up for the free Choice Privileges loyalty program, guests can access exclusive discounted rates when booking directly through the Choice Hotels website or app. Members also earn points on their stays, which can be redeemed for free nights, gift cards, or other rewards.
• Advance Purchase Discounts: Often, booking your stay a certain number of days in advance (e.g., 7, 14, or 21 days) can secure a slightly lower, non-refundable rate.
• AAA/AARP Discounts: Members of organizations such as AAA (American Automobile Association) and AARP typically qualify for special discounted rates.
• Government & Military Rates: Active or retired military personnel and government employees are usually eligible for special rates for official or leisure travel.
• Senior Discounts: Quality Inn properties often provide discounts for senior citizens.
• Seasonal and Flash Sales: Choice Hotels periodically runs broader seasonal promotions or limited-time flash sales that can offer percentage-based discounts on stays. These are typically advertised on their main website.
• Extended Stay Discounts: While not always explicitly advertised for shorter stays, some properties within the Choice Hotels portfolio offer reduced nightly rates for bookings of multiple nights (e.g., a week or more), which can be beneficial for longer visits to Greeneville.

To find the most current and specific promotions for Quality Inn Greeneville, Tennessee locals should visit the official Choice Hotels website (ChoiceHotels.com), search for the Greeneville location (using the address 3160 E Andrew Johnson Hwy or zip code 37745), and navigate to their "Deals" or "Offers" section. Signing up for the Choice Privileges loyalty program and their email newsletters is also an excellent way to stay informed about upcoming promotions and maximize savings on your future stays.

For inquiries, reservations, or any direct communication with Quality Inn Greeneville, please use the following contact information:

Address: 3160 E Andrew Johnson Hwy, Greeneville, TN 37745, USA

Phone: (423) 525-8327

Mobile Phone: +1 423-525-8327

When contacting the hotel, especially given some of the mixed reviews, it would be prudent for potential guests to confirm specific details relevant to their stay, such as the current pet policy, the availability of specific amenities like the pool, and any concerns regarding cleanliness or front desk staffing. Having your desired dates and room preferences ready will also help facilitate a smoother inquiry.

For locals across Tennessee, the Quality Inn Greeneville presents itself as a potentially suitable option, particularly for those prioritizing affordability and a recently renovated room. Its location directly on E Andrew Johnson Hwy offers excellent convenience for travelers passing through or visiting Greeneville for business or historical exploration. The hotel aims to provide essential amenities, including complimentary breakfast and free Wi-Fi, which are valuable perks for any traveler looking to maximize their budget.

However, it is crucial for Tennessee locals to set realistic expectations based on the mixed guest feedback. While the "newly renovated" rooms offer a modern aesthetic on the surface, concerns about deep cleanliness ("sticky floors," "boogers on walls"), the condition of linens, and occasional lapses in front desk presence suggest that a stay here might require a degree of flexibility and a willingness to address issues directly with staff if they arise. For a traveler simply needing "a roof over their head and no drama" with "clean rooms" and "friendly service," as one satisfied guest found, it could be "just right."

Therefore, this Quality Inn is most suitable for budget-conscious Tennessee locals who are looking for a straightforward, updated room for a short stay and who value convenient access to the highway and local attractions. It may appeal to those who are less concerned with luxury finishes and more focused on practical amenities. It's recommended to confirm any specific needs or concerns directly with the hotel prior to booking to ensure it meets individual expectations for a comfortable and pleasant visit to Greeneville.