Red Roof Inn Augusta - Washington Road

As Georgians, we appreciate value, convenience, and a comfortable place to stay when we travel, whether it's for a quick business trip, a family visit, or an event like the Masters Tournament in our beloved city of Augusta. When exploring lodging options, you might come across the Red Roof Inn Augusta - Washington Road, a budget-friendly hotel aiming to provide essential accommodations for travelers.

Augusta, nestled along the Savannah River, is a city rich in history, culture, and, of course, golf. It's a place where Southern charm meets significant events, attracting visitors from all over. Hotels like the Red Roof Inn often serve as a practical base for those looking to explore the city's offerings without breaking the bank. Located on one of Augusta's main thoroughfares, Washington Road, it positions itself as accessible to local attractions and business centers.

The Red Roof Inn brand is generally known for its no-frills approach, focusing on providing clean and comfortable rooms at an affordable price. This can be appealing for travelers on a budget or those simply needing a place to rest their heads after a long day. They often highlight features like pet-friendly policies and basic in-room amenities to cater to a broad range of guests.

However, it is crucial for any Georgian considering this hotel, or indeed any hotel, to be fully informed by recent guest experiences. The reality of a stay can sometimes differ significantly from what is advertised or expected from a well-known brand. For a property like the Red Roof Inn Augusta - Washington Road, this distinction is particularly vital, as recent reviews from fellow travelers paint a very specific picture of their encounters.

This article will provide a factual and comprehensive overview of the Red Roof Inn Augusta - Washington Road, covering its location, the services it purports to offer, its advertised features, and, most importantly, a candid look at the experiences of real customers. This information is designed to help you, as a local Georgian, make an informed decision about whether this hotel is the right choice for your next visit to Augusta.

The Red Roof Inn Augusta - Washington Road is strategically located at 3030 Washington Rd Building A, Augusta, GA 30907, USA. Washington Road is a major commercial artery in Augusta, making the hotel quite accessible for those traveling by car and providing direct routes to many key destinations in the city.

Its position off I-20 (Exit 65) is a significant advantage for travelers, especially those driving through Georgia or commuting to different parts of Augusta. From this location, guests have relatively easy access to:

• Augusta National Golf Club: Home of the prestigious Masters Tournament, just a short drive away. This proximity is a major draw for golf enthusiasts, especially during tournament week when prices surge.
• Augusta Mall: A large shopping center offering a wide range of retail and dining options.
• Augusta University: Convenient for visitors attending events, visiting students, or faculty.
• Fort Gordon Military Base (now Fort Eisenhower): Important for military personnel and their families.
• Augusta Riverwalk: A scenic pathway along the Savannah River, offering dining, entertainment, and cultural attractions in downtown Augusta.
• Medical College of Georgia: Another key institution nearby.

The area surrounding the hotel on Washington Road is primarily commercial, featuring various restaurants, shops, and other businesses. This means guests will have options for dining and necessities within close proximity, often without needing to venture far. The hotel also provides free self-parking, including space for trucks and RVs, which is a valuable amenity for road travelers.

While the location offers practical advantages for navigating Augusta, it's worth noting that being on a busy road can sometimes lead to ambient noise. However, for those prioritizing convenient access to major Augusta landmarks and thoroughfares, the Red Roof Inn Augusta - Washington Road's location is a key selling point.

The Red Roof Inn Augusta - Washington Road advertises a range of services typically found in budget-friendly hotels, aiming to provide essential amenities for a comfortable stay. However, it is imperative to cross-reference these advertised services with actual guest experiences, as recent reviews suggest significant discrepancies. Generally, the hotel is presented as offering:

• 24-Hour Front Desk: Providing around-the-clock assistance for check-in, check-out, and guest inquiries.
• Free Wi-Fi: Complimentary wireless internet access is typically available throughout the property and in guest rooms.
• Free Continental Breakfast: Advertised to be served daily, featuring a variety of options. (Note: One review mentioned "free breakfast" as a popular amenity on Hotels.com).
• Free Self-Parking: On-site parking is provided at no additional cost for guests, including space for larger vehicles.
• Seasonal Outdoor Pool: The property is listed as having a seasonal outdoor pool. However, a review explicitly states, "The pool that they advertised on the website was filled with trash and sewage water," and a guest was "laughed in my face" when asking if it was open, indicating it may be consistently unavailable or poorly maintained.
• Pet-Friendly Policy: Red Roof Inn is generally known for allowing pets. This location states "Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)," with "2 total (up to 80 lbs per pet)." Service animals are exempt from fees.
• Business Center/Computer Station: Basic facilities for business needs, such as a computer station, are typically available.
• Complimentary Coffee in the Lobby: A common Red Roof Inn amenity.
• Housekeeping: Daily housekeeping services are typically part of a hotel's offering. However, extensive reviews describe rooms as "dirty," "nasty," with "dirty sheets," and "trash from the last guests still there," indicating severe deficiencies in actual housekeeping practices.

The stark contrast between advertised services (like a functional pool and clean rooms) and the reality reported by multiple guests is a critical factor for anyone considering this hotel. Prospective guests should prepare for the possibility that advertised amenities may not be available or maintained to an acceptable standard.

The Red Roof Inn Augusta - Washington Road, while categorized as a budget hotel, lists several features and highlights designed to provide convenience for its guests. However, as with services, customer reviews indicate that the actual condition and functionality of these features are a major concern. Here's a look at the typical features and the reported realities:

• Basic In-Room Amenities: Rooms are generally equipped with air conditioning, heating, a private bathroom (though described as "VERY dirty" with "poop stains" and "pubes," and toilets that "NEVER flushed properly"), a flat-screen TV (reported as "broken" or "fuzzy" with limited channels), a desk and chair, and a phone (reported as "broken").
• Conveniences for Longer Stays: Many rooms include a microwave and a refrigerator, useful for storing food and beverages, especially for extended stays.
• Pet-Friendly Rooms: As a highlight for pet owners, the hotel offers pet-friendly accommodations.
• Accessibility Features: The property advertises accessible parking spaces and accessible routes from the public entrance to guestrooms. Some rooms may also have specific accessibility features like roll-in showers.
• Blackout Curtains: Provided in rooms for better sleep quality, especially useful on a main road.
• Coffee Maker in Room: Guests typically find an in-room coffee maker for their convenience.
• Free Expanded Cable & HBO: Advertised to offer a wider selection of TV channels, including premium ones. However, reviews mention "only about 20 channels" and a "broken" TV.
• Exterior Corridors: Rooms are typically accessed via exterior corridors, providing direct entry from the parking lot.

The "highlights" provided by the hotel's descriptions are starkly contradicted by guest reviews. Reports of "bugs," "grime," "hair in between the sheets," "cob webs on the ceiling," "nasty stuff on the curtain," "dirty mirrors," "dust on lamp shades," and "burn holes on the covers" paint a picture of severe lack of maintenance and cleanliness. The non-functioning items like broken TVs, phones, and toilets are critical failures of basic features. Therefore, while these items might be "featured," their operational status and cleanliness are highly questionable based on guest feedback.

Like most hotel chains, Red Roof Inn offers various promotions and discounts, which can be found through their official website, loyalty programs, or online travel agencies (OTAs). These promotions are generally aimed at providing value to budget-conscious travelers. Common types of offers you might encounter for Red Roof Inn properties, including the Augusta - Washington Road location, include:

• RediRewards Program: Red Roof Inn has its own loyalty program, RediRewards, where members can earn points for stays that can be redeemed for free nights. Members may also receive exclusive discounts (e.g., "save up to 25% at select hotels with our Advance Purchase Member Rates").
• Advance Purchase Discounts: Often, booking at least 7 days in advance can yield savings (e.g., "Save up to 15% off our Best Available Rate"). However, these rates are typically non-refundable.
• AAA/AARP/Military/Senior Discounts: Red Roof Inn generally offers discounts for members of AAA, AARP, and for military personnel.
• Seasonal Sales & Limited-Time Offers: Throughout the year, Red Roof Inn and various booking platforms run seasonal promotions or special limited-time deals.
• Stay Longer & Save: Occasionally, discounts might be available for guests booking for multiple nights.
• Pet-Friendly Perks: While there's typically a small fee for the second pet, the first pet often stays free.

However, it is paramount for prospective guests, especially those considering these promotions, to factor in the severe negative feedback regarding the actual condition of the hotel. One review explicitly mentions paying "$330 a night during the Masters" for a "CRAPPY hotel" with significant cleanliness and maintenance issues, indicating that even during high-demand periods, the value may not align with the cost, regardless of any potential discounts applied. While promotions aim to attract guests, the reported state of the property strongly suggests that any savings might come at a very high cost to comfort and satisfaction.

For inquiries, reservations, or to address any concerns regarding a stay at the Red Roof Inn Augusta - Washington Road, you can reach them using the following contact details:

• Address: 3030 Washington Rd Building A, Augusta, GA 30907, USA
• Phone: (706) 737-1122
• Mobile Phone (for direct dialing): +1 706-737-1122
• Fax: +1 706-738-9988
• Toll-Free: 800-733-7663
• Email: i0450@redroof.com (This is a common format for Red Roof Inn property emails)

Given the extremely negative and consistent reviews regarding cleanliness, broken amenities, and rude customer service (e.g., "The lady at the desk laughed in my face and said, 'You're just lucky you get a good room'"), it is highly advisable to exercise extreme caution when communicating with this hotel. If you decide to proceed with a booking despite the warnings, it would be prudent to document all communications, especially regarding any specific requests or pre-existing issues, and to manage your expectations very carefully. Direct contact is available 24/7, but the effectiveness of that contact in resolving issues is questionable based on past guest experiences.

For Georgians considering a stay in Augusta, whether for business, events, or a quick local getaway, the ideal hotel offers a balance of convenience, comfort, and value. When it comes to the Red Roof Inn Augusta - Washington Road, a candid assessment based on extensive customer reviews paints a picture that largely renders it unsuitable for local residents expecting even a basic standard of hospitality.

While its location on Washington Road provides excellent accessibility to key Augusta landmarks like the Augusta National Golf Club, Augusta Mall, and Fort Gordon (now Fort Eisenhower), and offers free parking—points that would typically appeal to local drivers—these logistical advantages are overwhelmingly overshadowed by critical issues of cleanliness, maintenance, and customer service. As Georgians, we take pride in our state's hospitality, and the experiences reported by multiple guests at this particular Red Roof Inn fall far short of acceptable standards.

The consistent reports of "worse, nastiest, dirtiest room ever," with details such as "dirty sheets," "bugs," "poop stains," "pubes," "grime," "cob webs," "nasty stuff on the curtain," and "burn holes on the covers," indicate a profound failure in basic hygiene and upkeep. Furthermore, critical amenities like the TV, phone, and toilet being "broken," and the advertised "pool" being "filled with trash and sewage water," are not merely inconveniences but fundamental failures that compromise guest comfort, safety, and even health. The notion of a "good room" being described with such severe issues is alarming.

Even considering its potential as a very budget-friendly option, the reviews suggest that the "cheap" price often comes at an unacceptable cost in terms of quality. The reported lack of empathy from staff and refusal of refunds for uninhabitable conditions ("They gave no refund and were rude when we checked in") are particularly troubling, as they demonstrate a disregard for guest satisfaction that is antithetical to good hospitality.

Therefore, for local Georgians seeking a clean, functional, and comfortable place to stay in Augusta, the overwhelming evidence from real customer experiences strongly suggests that the Red Roof Inn Augusta - Washington Road is not a suitable choice. Prioritizing genuine comfort, cleanliness, and reliable amenities from other establishments in the area would be a far more advisable decision to ensure a pleasant and worry-free stay in our great state.