Residence Inn Atlanta Norcross/Peachtree Corners

The Residence Inn Atlanta Norcross/Peachtree Corners, situated at 5500 Triangle Dr NW, Norcross, GA 30092, USA, operates under the "Hotels Near Of Me" category, offering a distinct extended-stay experience. As a Marriott property, it aims to provide a home-away-from-home atmosphere, primarily catering to business travelers on long assignments, families relocating, or those simply seeking spacious accommodations with the convenience of a full kitchen. The hotel's appeal lies in its apartment-style suites and a range of amenities designed to facilitate comfortable longer visits.

The Residence Inn Atlanta Norcross/Peachtree Corners is strategically located in the Peachtree Corners district of Norcross, a suburban area within the larger Atlanta metropolitan region. Its position offers good connectivity to major business parks, corporate offices, and local attractions. Guests will find themselves within a reasonable driving distance of The Forum on Peachtree Parkway, a popular outdoor shopping and dining complex. The hotel is also accessible to major thoroughfares like I-85 and I-285, simplifying commutes to downtown Atlanta, Hartsfield-Jackson Atlanta International Airport (ATL), and other regional points of interest such as Stone Mountain Park and Truist Park (home of the Atlanta Braves). The surrounding environment is generally a mix of commercial and residential areas, providing a quieter setting than a downtown hotel while still offering access to essential services, restaurants, and entertainment options. The hotel is located approximately 15 miles from Historic Stone Mountain Village and 18 miles from Stone Mountain Carving, making it a viable option for those exploring these sites. While the location is often highly rated for its convenience, guests should be aware it's in a suburban business park setting rather than a bustling urban core.

The Residence Inn brand is built on providing amenities that support extended stays, and this Norcross/Peachtree Corners location generally adheres to that model. A key complimentary service is the daily breakfast, which includes both continental and American buffet options. While some reviews mention it can be "extremely limited" with "mostly junk food" or that "the breakfast staff... were great this year, versus last," others find it "decent and with the value they provide, its worth it with the options they give." The hotel offers free high-speed WiFi and wired internet access throughout the property and in all suites. For recreation, there is a seasonal outdoor swimming pool and a fitness center, although some guests might find the pool access or hot tub availability inconsistent. The property also provides barbecue grills for guest use, a popular feature for those looking to cook outdoors. For business needs, there's a business center, and meeting facilities are available. Other services include a 24-hour front desk, express check-in and check-out, and on-site laundry facilities for guest convenience. Guests can also expect coffee/tea in common areas. The hotel is pet-friendly, allowing pets for an additional fee, with service animals permitted without charge. However, specific pet policies (e.g., weight limits, number of pets) and fees should be confirmed directly with the hotel. It's a non-smoking property. One review mentions an attempt to provide 24/7 coffee that was not upheld, indicating potential inconsistencies in service delivery at times.

The Residence Inn Atlanta Norcross/Peachtree Corners features 120 all-suite accommodations spread across three floors. These suites are designed to offer more space and functionality than typical hotel rooms, typically including separate living, sleeping, and dining areas. Each suite comes with a fully equipped kitchen, which is a hallmark of the Residence Inn brand. This includes a full-sized refrigerator/freezer, stovetop, microwave, dishwasher, and essential cookware, dishes, and utensils. However, one review noted the kitchen was "disorganized, missing basic cookware, and had mismatched utensils," suggesting that the condition of these items can vary. Room types available include Studio Suites with King or Queen beds and sofa beds, and One-Bedroom and Two-Bedroom Suites, catering to different group sizes. All rooms feature premium bedding, air conditioning, a flat-screen TV with cable channels (including pay movies), a desk, and an iron/ironing board. Bathrooms typically have a shower/tub combination, hairdryer, and complimentary toiletries. The hotel also offers accessible rooms with features such as roll-in showers, height-adjustable showerheads, and grab bars. While the hotel was built in 1989 and underwent renovations in 2005 and 2012, some recent guest feedback indicates that rooms may still be "outdated and poorly maintained" or "need a bit of working, especially the beds." This suggests that while efforts have been made to update, the overall condition can vary and might not meet the expectations of guests accustomed to newer Marriott properties. The average overall customer rating is 3.7 out of 5, with cleanliness rated at 3.9, dining at 3.8, location at 4.3, service at 4.0, amenities at 3.9, and value for money at 3.8.

As a Marriott property, the Residence Inn Atlanta Norcross/Peachtree Corners participates in the Marriott Bonvoy loyalty program, offering members exclusive rates, points earning and redemption opportunities, and benefits like mobile check-in. Promotional offers can include discounts for booking in advance, specific weekend stay deals, and savings for AAA/CAA members or senior citizens. Guests are encouraged to check the official Marriott website or reputable online travel agencies for the most current promotions and availability. A refundable damage deposit, typically around USD 100 per stay, is usually required upon check-in via credit or debit card. Check-in time generally begins at 3:00 PM, and check-out is by 12:00 PM. While the hotel aims to offer a consistent experience, guest reviews present a mixed picture. One highly critical review from a Marriott Platinum member highlights issues with staff helpfulness, lack of lobby coffee, outdated room conditions, limited breakfast, and disregard for loyalty benefits like late checkout. This particular guest "won’t be returning," citing "poor service, bad management, and subpar facilities." Conversely, another review from a returning family emphasizes "excellent servicing" from specific staff members like Mr. Ed and Ms. Frey, noting that "the service improved a lot!" and that the breakfast staff and cleaning staff were "great this year, versus last." This suggests that while the physical infrastructure might have areas needing improvement (e.g., "rooms need a bit of working. By that, I mean the beds, especially"), there has been a noticeable improvement in staff service and attentiveness. The hotel's staff is frequently praised for being "friendly, helpful, and caring," even in challenging situations. The hotel's commitment to "Hygiene Plus" and following Marriott's cleaning protocols is advertised. For those prioritizing a convenient location, the space of a suite with a full kitchen, and potentially positive interactions with a dedicated staff, the Residence Inn Atlanta Norcross/Peachtree Corners remains an option, but prospective guests should consider the varying feedback regarding facility upkeep.