Scottish Inns Albany, NY ico

Scottish Inns Albany, NY

Hotels Near Of MeNew YorkAlbany CountyAlbanyCentral Avenue

1384 Central Ave, Albany, NY 12205, USA

3.0

Horrible place. We were put in a smoke room without being asked. Then the room we eventually ended up in was very dirty. Walls were nasty, bathroom wasn’t clean and the AC didn’t work properly. Next day, one man working there knocks on our door and tells me I wasn’t supposed to be here and where is the guy that checked in ( my boyfriend) also brought we both checked in together. It was awful. Don’t come here. Not worth it.

LCR
  • Overview
  • (518) 435-1260

Scottish Inns Albany, NY Introduce

For individuals seeking "Hotels Near Of Me" within the Albany, New York area, particularly those operating on a strict budget, the Scottish Inns Albany, NY, located at 1384 Central Ave, Albany, NY 12205, USA, might appear as a listed option. As part of the Scottish Inns chain, it typically aims to provide very economical lodging. However, an objective introduction based on recent customer feedback reveals significant concerns that prospective guests should be fully aware of before considering a stay.

The environment at Scottish Inns Albany, NY, as unequivocally described by recent guests, is critically problematic regarding cleanliness and overall condition. Repeated accounts state the rooms were "very dirty," with "walls were nasty" and the "bathroom wasn’t clean." Furthermore, guests were reportedly assigned "smoke rooms without being asked," indicating a disregard for guest preferences and non-smoking policies. The presence of smoke odor, combined with general filth, contributes to an extremely unpleasant and unhealthy environment. The issues extend beyond mere aesthetics to fundamental aspects of hygiene and comfort, suggesting a severe lack of regular and thorough maintenance. The overall atmosphere conveyed by these reviews is one of neglect and discomfort, making it challenging for guests to feel at ease or safe during their stay. The consistency of these negative observations across multiple reviews points to a pervasive issue with the hotel's environmental standards.

Regarding services, the feedback from past customers highlights significant deficiencies in both guest care and professionalism. A particularly alarming incident reported involved a male employee knocking on a guest's door the day after check-in, questioning the guest's presence and asking "where is the guy that checked in," despite both individuals having checked in together. This incident demonstrates a severe lapse in staff professionalism, potentially a breach of guest privacy, and creates an uncomfortable and unwelcoming experience. The rudeness of the staff is implied by this interaction, contributing to the overall "awful" experience reported. The inability or unwillingness of the hotel to address initial concerns, such as being put into a smoke room without request or providing a clean room upon check-in, further underscores a lack of adequate customer service. Basic service expectations, such as a polite and efficient check-in process and responsive handling of guest complaints, appear to be unmet. The overall impression of service is one of disorganization and disrespect for guests.

The features of the rooms at Scottish Inns Albany, NY, based on customer experiences, are critically flawed, despite what standard motel amenities might typically include. A major reported issue is the non-functional or improperly working air conditioning unit, which is a fundamental requirement for comfort, especially during warmer months. Beyond the AC, the rooms were described as "very dirty," with "nasty walls" and an unclean bathroom, indicating that basic cleanliness features are not being met. While a typical Scottish Inns room might offer a bed, a private bathroom, and possibly a television, the reported conditions severely undermine the functionality and comfort of these features. The presence of stains on blankets and a general state of disarray further reduce the perceived value of any provided amenities. There is no mention of complimentary breakfast, Wi-Fi, or other standard features, and given the overwhelming negative feedback on basic cleanliness and functionality, it is unlikely that other amenities would compensate for these core deficiencies. The physical state of the room itself, rather than the presence or absence of specific luxury features, is the primary concern raised by guests, suggesting that even basic features are not adequately maintained or cleaned.

From a promotional standpoint, the Scottish Inns Albany, NY primarily caters to the extremely budget-conscious traveler looking for "Hotels Near Of Me" with the lowest possible rates in Albany. Its appeal would solely be based on its price point, which might be attractive to individuals or groups who prioritize cost above all other considerations. However, the objective information from real customer reviews presents a stark contrast to what any hotel would ideally promote. The overwhelming and consistent negative feedback – "Horrible place," "Not worth it," "Don't come here" – serves as a powerful cautionary note for prospective guests. While a hotel might typically promote its location, its amenities, or its service quality, the reports of severe cleanliness issues, non-functional amenities, and unprofessional staff conduct directly contradict any positive promotional messaging. Potential guests are urged to consider these significant concerns when evaluating this property as an option, understanding that the low price comes with substantial compromises in quality, comfort, and guest experience. It is highly recommended that individuals seeking accommodation in Albany explore all other available options, even if at a slightly higher price point, to avoid the reported "awful" experience. Contacting the hotel at (518) 435-1260 or +1 518-435-1260 for specific inquiries might be possible, but the consistent nature of the negative reviews suggests that fundamental issues persist.

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Scottish Inns Albany, NY 4
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Scottish Inns Albany, NY Location

Scottish Inns Albany, NY

1384 Central Ave, Albany, NY 12205, USA

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Reviews

Horrible place. We were put in a smoke room without being asked. Then the room we eventually ended up in was very dirty. Walls were nasty, bathroom wasn’t clean and the AC didn’t work properly. Next day, one man working there knocks on our door and tells me I wasn’t supposed to be here and where is the guy that checked in ( my boyfriend) also brought we both checked in together. It was awful. Don’t come here. Not worth it.

Sep 26, 2022 · LCR

Horrible place. We were put in a smoke room without being asked. Then the room we eventually ended up in was very dirty. Walls were nasty, bathroom wasn’t clean and the AC didn’t work properly. Next day, one man working there knocks on our door and tells me I wasn’t supposed to be here and where is the guy that checked in ( my boyfriend) also brought we both checked in together. It was awful. Don’t come here. Not worth it.

Sep 26, 2022 · LCR

My room was very filthy (floor not vacuumed, bathroom clearly not cleaned, mini fridge disgusting). My room had silverfish and roaches. Inside edition could do an episode on this place lol!! Door bolt was broken, anyone could come in, a bit scary (we told management - they could care less), anyways we ended up leaving and staying elsewhere!

Sep 02, 2021 · SS

My room was very filthy (floor not vacuumed, bathroom clearly not cleaned, mini fridge disgusting). My room had silverfish and roaches. Inside edition could do an episode on this place lol!! Door bolt was broken, anyone could come in, a bit scary (we told management - they could care less), anyways we ended up leaving and staying elsewhere!

Sep 02, 2021 · SS

Room was clean, had small issue with TV but it ended up as me hitting the wrong buttons on remote instead of something else wrong. Water was hot for shower too.

May 15, 2023 · Dee Gardiner

Room was clean, had small issue with TV but it ended up as me hitting the wrong buttons on remote instead of something else wrong. Water was hot for shower too.

May 15, 2023 · Dee Gardiner

Our stay here was great. We came into town to visit a family member and needed a quiet place to stay that was nearby. The first thing that grabbed our interest about this hotel was their competitive pricing, so we decided to book a room here for a couple nights. The service was excellent and they supplied us with the amenities we needed like towels and such right when we asked. On top of all this, the management staff went above and beyond. My son left his 3DS in the hotel room on accident and the staff at the hotel found it and offered to return it to us. It's amazing these days to find a place with honest folks. The Scottish Inn did so much right by us, and when we stop to visit family in the area again, we will stay here!

Jul 13, 2015 · Nick Trite

Our stay here was great. We came into town to visit a family member and needed a quiet place to stay that was nearby. The first thing that grabbed our interest about this hotel was their competitive pricing, so we decided to book a room here for a couple nights. The service was excellent and they supplied us with the amenities we needed like towels and such right when we asked. On top of all this, the management staff went above and beyond. My son left his 3DS in the hotel room on accident and the staff at the hotel found it and offered to return it to us. It's amazing these days to find a place with honest folks. The Scottish Inn did so much right by us, and when we stop to visit family in the area again, we will stay here!

Jul 13, 2015 · Nick Trite

The cost is the best feature. No one has cleaned thoroughly in a while, there are stains on the carpet and walls. It's a bit grungy for sure but the staff are nice and helpful and it's close to several shopping centers and the highway so its alright.

May 07, 2017 · Bronson Stephens

The cost is the best feature. No one has cleaned thoroughly in a while, there are stains on the carpet and walls. It's a bit grungy for sure but the staff are nice and helpful and it's close to several shopping centers and the highway so its alright.

May 07, 2017 · Bronson Stephens

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