Sheraton Framingham Hotel & Conference Center

For individuals and groups seeking "Hotels Near Of Me" in the MetroWest region of Massachusetts, the Sheraton Framingham Hotel & Conference Center offers a distinctive presence. Located at 1657 Worcester Rd, Framingham, MA 01701, USA, and contactable via phone at (508) 879-7200 or mobile at +1 508-879-7200, this hotel is easily recognizable by its unique, "castle-like" exterior, a feature that has historically drawn guests to its doors.

The environment of the Sheraton Framingham Hotel & Conference Center is currently in a state of transformation, as the property is undergoing significant renovations. From the outside, the hotel maintains its iconic "castle-like building" appearance, which is a significant draw for many. However, recent guest experiences indicate that while the "downstairs was amazing and check in went smooth," the moment one steps out of the elevator onto the guest room floors, it becomes evident that the hallways and rooms are in various stages of needing or undergoing an overhaul. The hotel aims to blend its existing charm with modern design elements. While some public spaces, such as the lobby, are described as "beautiful" with updated art work and a stone fireplace, the overall interior environment can be mixed depending on which part of the renovation a guest encounters. The location on Worcester Road (Route 9) offers convenient access to major highways, including the Massachusetts Turnpike, making it accessible for both local and out-of-town visitors. Despite the ongoing work, the intention is to create a bright, contemporary destination that builds on its unique architectural heritage. This dynamic environment is important for those searching "Hotels Near Of Me" to consider, as it reflects an ongoing effort to modernize the property.

The services at the Sheraton Framingham Hotel & Conference Center are designed to cater to a wide range of guests, including conference attendees, business travelers, and leisure visitors, even amidst the ongoing renovations. The front desk staff is often highlighted for being "helpful," though some guests have reported dissatisfaction with responses to specific issues, such as cleanliness concerns. The hotel provides a 24-hour front desk, ensuring assistance is available at any time. Valet parking is offered, and self-parking is available for a fee, which includes in/out privileges. While some services like complimentary breakfast, common in other hotel brands, are not standard here (breakfast is offered for an additional charge), the hotel does provide a 24-hour business center and extensive meeting and conference facilities, including 21 event rooms and over 24,000 square feet of total event space, catering heavily to corporate and event needs. A complimentary shuttle service operates within a five-mile radius, which can be useful for reaching local attractions like the Natick Mall. Pet-friendly policies are available upon request, though charges may apply. Daily housekeeping and laundry services are also provided. The hotel aims to offer a comprehensive suite of services, even as it navigates its renovation process, which can sometimes impact the availability or quality of certain amenities.

The features of the Sheraton Framingham Hotel & Conference Center are extensive, though their condition can vary depending on the stage of the renovation. The hotel boasts 375 guest rooms and suites spread across six floors. While some rooms have been updated with new linens, sleek furniture, and a soft blue color palette, other reviews indicate rooms still needing a "refresh," with issues cited regarding bathrooms, floors, window shades, and televisions. All rooms typically include amenities such as premium bedding, in-room safes, work desks, and high-speed internet access (though wired internet may incur a surcharge). Hypo-allergenic bedding and free cribs/infant beds are available upon request. The hotel features both indoor and outdoor swimming pools, a health club, and a sauna, offering recreational options for guests. On-site dining is provided by The Postern Grille, which serves lunch and dinner, and replaces the former J. Witherspoon's restaurant. There is also the Link Cafe, proudly brewing Starbucks coffee, which serves breakfast (for a fee) and light snacks. Other amenities include a fireplace in the lobby, a gift shop/newsstand, and the capacity for large events, with a grand ballroom. The hotel is also designed with accessibility in mind, offering a range of features for guests with disabilities. These features underscore its function as a full-service hotel and conference venue, even as it modernizes its offerings.

Promotional information and guest reviews offer a nuanced view of the Sheraton Framingham. The "castle-like building" exterior is a recurring theme that draws guests, and the hotel's appeal for large events, such as weddings, is evident from positive feedback regarding its event coordination and catering services. However, recent reviews also highlight significant challenges related to the ongoing renovations. Guests have expressed "severe disappointment" due to issues such as "ants on the bed," "filth and worn-in look," "outdated" rooms, and noise from construction and other guests due to poor soundproofing. The fact that breakfast is not free, contrary to expectations for many modern hotels, is also a point of contention. The hotel's response to complaints, such as suggesting a different room type for future stays rather than offering immediate compensation for a poor experience, has also been a source of frustration for some. Despite these criticisms, the hotel is actively working to improve, with renovations aiming for completion. Promotional efforts highlight its convenient location near I-90 and its suitability for meetings, dining, and lodging in the MetroWest region. For those searching "Hotels Near Of Me" with an understanding that the property is in a transitional phase, the Sheraton Framingham offers a large, well-located venue with extensive facilities, with the expectation that the guest experience will improve as the renovations progress.