Sleep Well Inn & Suites ico

Sleep Well Inn & Suites

Hotels Near Of MeNorth CarolinaSurry CountyPilot MountainSouth Key Street

711 S Key St, Pilot Mountain, NC 27041, USA

2.0

When I looked up this hotel online, the websites I browsed all labeled it as being a mid grade hotel, so I was fine paying the $150 I paid for two nights here. I live around the area, and I knew a while back, the hotel had a pretty bad reputation. I had stayed in it during that time, and the reputation was deserving at the time. However, over the years I had heard they did some renovating and upgrading, and it wasn’t a bad place to stay anymore. With that and the price increase, I decided to give it another shot recently. INSTANT REGRET! I had to clean my own room before I could stay in it and thank God I had my own bed linens because after seeing how dirty just the floor was, I never would’ve laid on theirs! I’m posting photos of parts of the room and the towels I used to clean the floor with. Worst part was when I went to the desk and asked for cleaning supplies, they were given to me with no questions asked or apologies offered. This is definitely a low grade motel still and should cost around $40-$50 per night in the peak months!

Michelle West
  • Overview
  • (336) 368-2237
  • direct-book.com

Sleep Well Inn & Suites Introduce

Hello, North Carolina locals! When planning a visit to the charming town of Pilot Mountain, known for its iconic natural landmark, finding the right accommodation is an important part of your trip. The Sleep Well Inn & Suites, located at the foot of the mountain, aims to provide a practical and budget-conscious option for travelers. However, it's important for us Virginians to approach our expectations with a balanced view, as guest experiences at this establishment have been quite varied, with some highlighting significant concerns while others found it satisfactory for a quick, affordable stay.

Historically, the hotel has undergone changes and attempted renovations, indicating an effort to improve. While it may not always offer a "mid-grade" experience as some online platforms might suggest, its key amenities and location can still be appealing for certain types of travelers. This article will provide a factual overview of the Sleep Well Inn & Suites, drawing from publicly available information and recent customer feedback, to help you make an informed decision about whether it fits your needs for a visit to the Pilot Mountain area. We’ll cover its location, services, features, and how to get in touch.

Location and Accessibility

The Sleep Well Inn & Suites is situated at 711 S Key St, Pilot Mountain, NC 27041, USA. This address places it conveniently close to the town center and, importantly, provides relatively easy access to the region's main attraction, Pilot Mountain State Park. The iconic Pilot Mountain knob is a prominent feature of the landscape, and staying nearby means less travel time to hiking trails, scenic overlooks, and outdoor activities.

Its location on South Key Street means it's generally accessible by vehicle, connecting well with major roads in the area for those traveling through Surry County or from nearby cities like Winston-Salem and Mount Airy. The hotel is approximately "1.4 km away from Pilot Mountain city centre," making it a short drive to local shops, restaurants, and the small-town charm that West Jefferson offers. For those interested in famous local connections, Mount Airy, the inspiration for Mayberry, is also a reasonable drive away, roughly 14 minutes.

While the immediate surroundings might be commercial, typical for motels located off main thoroughfares, the convenience of being close to both the natural wonder of Pilot Mountain State Park (approximately a 10-minute drive to the park entrance) and the town's amenities is a notable advantage. The property also offers "free uncovered onsite self parking" and "RV/bus/truck parking," which is beneficial for a variety of travelers, including those with larger vehicles or those exploring the scenic byways of North Carolina.

Services Offered

The Sleep Well Inn & Suites provides a range of services and amenities common to budget-friendly hotels, aiming to offer essential comforts for guests:

  • Buffet Breakfast (Surcharge): The hotel offers a buffet breakfast, though it comes with a surcharge. It's typically available from 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends. While some reviews mention disappointment with the quality or availability of breakfast, it is an advertised service.
  • Free High-Speed Wi-Fi: Guests can enjoy complimentary wireless internet access in both public areas and individual rooms. Sources indicate a strong in-room WiFi speed (500+ Mbps), suitable for multiple devices.
  • Seasonal Outdoor Pool: A seasonal outdoor pool is available for guest use, typically open from May to September, between 8:00 AM and 8:00 PM. This can be a refreshing amenity during warmer months.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist with check-in (from 2:00 PM), check-out (by 11:00 AM), and any guest inquiries. However, one review noted difficulties reaching post-stay support.
  • Pet-Friendly Accommodation: The hotel accepts two pets up to 50 lbs for an additional fee of $25 per pet, per stay. Both dogs and cats are permitted, and larger pets may be considered with prior approval. Pets must be crated when left unattended in rooms. A grassy relief area is provided on the property. Service animals are exempt from fees.
  • In-Room Conveniences: Each room is equipped with amenities such as a microwave, refrigerator, coffee/tea maker, iron/ironing board, hairdryer, and an LCD TV with premium channels. Free bottled water is also provided.
  • Free Self-Parking: Complimentary uncovered self-parking is available on-site, including options for RV/bus/truck parking (though fees may apply for these larger vehicles). Wheelchair-accessible parking is also provided.
  • Connecting/Adjoining Rooms: For families or groups traveling together, connecting/adjoining rooms are available.
  • Safe-Deposit Box: A safe-deposit box is available at the front desk for securing valuables.
  • Vending Machines: Vending machines for drinks and snacks are on-site for guest convenience.
  • Daily Housekeeping: Rooms receive daily housekeeping service.
Features / Highlights

The Sleep Well Inn & Suites, while operating as a budget-conscious establishment, has certain features and highlights that are typically attractive to travelers, despite the varied guest experiences:

  • Pet-Friendly Policy: One of its strongest features is its welcoming policy for pets, allowing guests to bring their dogs and cats (with a fee and weight limits). This is a significant advantage for those traveling with their furry companions, especially with a designated grassy relief area.
  • Strategic Location: Its proximity to Pilot Mountain State Park and downtown Pilot Mountain is a major draw. For locals wanting to explore the iconic mountain or the charming town, the hotel serves as a convenient base. Being just "1.4 km away from Pilot Mountain city centre" and close to the state park entrance offers practical accessibility to key attractions.
  • In-Room Amenities for Convenience: The inclusion of a microwave, refrigerator, and coffee/tea maker in every room is a valuable feature, allowing guests to store food, keep drinks cold, and prepare simple meals, which can help save on dining expenses.
  • Free Wi-Fi and Parking: Standard but essential, the provision of free, high-speed Wi-Fi and complimentary self-parking adds tangible value for guests, making their stay more convenient and cost-effective.
  • Seasonal Outdoor Pool: For summer visitors, the seasonal outdoor pool offers a refreshing way to unwind after a day of hiking or exploring, providing a recreational amenity on-site.
  • 24-Hour Front Desk: The round-the-clock front desk ensures that assistance is available at any time, which can be reassuring for late arrivals or unexpected needs, though one reviewer noted difficulty with post-stay contact.
Promotions or Special Offers

As a value-oriented hotel, Sleep Well Inn & Suites is likely to focus its promotions on competitive pricing and standard discounts rather than elaborate packages. For North Carolina locals looking for potential savings, consider the following avenues:

  • Online Travel Agency (OTA) Deals: Websites such as Expedia, Hotels.com, Booking.com, Kayak, and Priceline often feature competitive rates for Sleep Well Inn & Suites, and sometimes offer exclusive flash sales or mobile-only discounts. It's always advisable to compare prices across these platforms.
  • Direct Booking Rates: While it may be listed on various OTAs, checking directly on the hotel's possible individual website (or the website of its parent chain, if applicable, though it appears to be an independent or non-affiliated property listed as "Econo Lodge Inn & Suites" on some sites) might occasionally yield specific promotions or the best available rate.
  • Seasonal Pricing: Like most hotels, rates can fluctuate based on demand and seasonality. Visiting during off-peak times or booking well in advance might result in lower prices.
  • Extended Stay Options: If you are planning a longer visit to Pilot Mountain, inquire directly with the hotel about potential discounts for extended stays (e.g., weekly or monthly rates), as these are common for budget-friendly properties.
  • Pet Fee Considerations: While a standard pet fee is listed, always confirm it when booking if you're traveling with pets, as policies can sometimes vary or special arrangements might be possible.

To secure the most up-to-date pricing and any potential special offers, it is recommended to search on major booking platforms and/or contact the hotel directly using the provided phone numbers for your specific travel dates.

Contact Information

To inquire about availability, book a room, or learn more about the amenities at Sleep Well Inn & Suites in Pilot Mountain, you can use the following contact details:

Address: 711 S Key St, Pilot Mountain, NC 27041, USA

Phone: (336) 368-2237

Mobile Phone: +1 336-368-2237

Conclusion: Why this place is suitable for locals

For North Carolina residents planning a trip to the iconic Pilot Mountain area, the Sleep Well Inn & Suites offers a budget-conscious lodging option, particularly for those prioritizing affordability and specific practical amenities over a luxury experience. It's crucial for locals to manage expectations and understand that while online descriptions might label it as "mid-grade," recent guest reviews, unfortunately, paint a picture of a property that some consider to be "low grade" and in need of significant updates and improved cleanliness. Issues with cleanliness, non-functioning HVAC, and a lack of immediate responsiveness from the front desk were noted by some guests.

However, for certain local travelers, this hotel could still be suitable if you're seeking a very basic and affordable place to stay with key functional benefits. Its prime location near Pilot Mountain State Park and downtown Pilot Mountain is a genuine advantage for outdoor enthusiasts and those wanting to explore the town's charm. The presence of in-room microwaves and refrigerators, free Wi-Fi, a seasonal outdoor pool, and a pet-friendly policy are practical features that can appeal to budget-conscious families or individuals traveling with pets, especially for short stays.

For those who are prepared to potentially overlook cosmetic issues or who plan to spend most of their time exploring the beautiful surroundings, the Sleep Well Inn & Suites serves as a very basic, economical base camp. It might be best suited for those spontaneous trips where a simple, affordable place to rest your head is the primary goal, and you're prepared for a more motel-like experience. For a comfortable and hassle-free experience, direct communication with the hotel before booking to inquire about room conditions or specific concerns would be highly advisable.

Sleep Well Inn & Suites Photos

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Sleep Well Inn & Suites Location & Map

711 S Key St, Pilot Mountain, NC 27041, USA

Reviews

When I looked up this hotel online, the websites I browsed all labeled it as being a mid grade hotel, so I was fine paying the $150 I paid for two nights here. I live around the area, and I knew a while back, the hotel had a pretty bad reputation. I had stayed in it during that time, and the reputation was deserving at the time. However, over the years I had heard they did some renovating and upgrading, and it wasn’t a bad place to stay anymore. With that and the price increase, I decided to give it another shot recently. INSTANT REGRET! I had to clean my own room before I could stay in it and thank God I had my own bed linens because after seeing how dirty just the floor was, I never would’ve laid on theirs! I’m posting photos of parts of the room and the towels I used to clean the floor with. Worst part was when I went to the desk and asked for cleaning supplies, they were given to me with no questions asked or apologies offered. This is definitely a low grade motel still and should cost around $40-$50 per night in the peak months!

Jun 03, 2025 · Michelle West

The air or heat didn't work. I don't think ever been replaced

May 05, 2025 · Linda Morris

Not a very great place to stay in the rooms are run down. Carpet was nasty, towels and bed sheets are all nasty. No smoke detectors and water did not work. And no heat or air condition.

Jun 21, 2025 · Steven Weatherman

The room was extremely hot and then the AC was not working, but was clean, out of date place, needs a lot care. Only stayed there because it was emergency.

Jun 19, 2025 · Phil G

Apr 01, 2025 · Marisol Lara

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